Student Guide

2018/19 | Conestoga College

What you do here... counts out there

Conestoga College Institute of Technology and Advanced Learning

President's Message

John Tibbits, President 

Welcome to the 2018-19 academic year. Whether you're returning to Conestoga to resume your studies, or joining us for the first time, I hope that you will find your experience here to be positive and rewarding.

This promises to be a very exciting year for Conestoga. Our new campus facilities in Waterloo and major expansion in Brantford will provide new opportunities for students to access the career-focused education that will prepare them for successful futures. A new applied research facility in Cambridge will focus on developing solutions for some of our society's major challenges - from cybersecurity to the efficient recycling of electronic waste products.  

We'll also continue to look forward, working with our partners to deliver excellence in education and building the capacity to address community, workforce and industry needs.  

Growth and change are important for institutions: they're important for individuals as well, as you strive to be the best that you can be and prepare for an exciting future.

During 2018-19, I encourage you to commit to personal achievement. Your ability to learn, to develop new skills, and to embrace new challenges will be the keys to your career and life success.

This guide provides important information regarding Conestoga policies and practices as well the services available to you as a student. If you have additional questions, please ask. College faculty, staff and administration are deeply interested in your success and happy to provide advice and assistance when you need it.

Your time at Conestoga is an important beginning, the first step in a lifelong journey that includes commitment to your chosen field, your community and your ongoing education.

Thank you for choosing Conestoga: I hope you have an outstanding year.

John Tibbits, President

Student Life

Shape your Experience with the Department of Student Engagement



  • Find out key information about Conestoga College by completing the Conestoga101 module, found on eConestoga.
  • Connect to your program, faculty and classmates by attending your Orientation. Visit today!
  • Find out what's happening via the Student Engagement website, Facebook and Instagram, as well as the Information Desk at Doon Campus.
  • Search meaningful opportunities to get involved through our Co-Curricular Portal.


  • Develop your leadership skills by participating in our Connect Leadership Workshops.
  • Apply your learning with student committees, community service learning, and paid leadership opportunities.
  • Increase your college success and employability with official recognition for your involvement on your Co-Curricular Record (CCR).
  • Engage with our mentorshop programs to connect with student leaders.


  • Support diversity and inclusion by participating in initiatives supported by Conestoga's Respect Campaign.
  • Impact your campus, local, and global communities as a volunteer.
  • Share experiences and gain cultural awareness by participating in English Conversation Partners and Circles.

Student Engagement coordinates Conestoga's Co-Curricular Record (CCR), which enhances student development outside of the classroom. The CCR is an official document that compliments your academic transcript and records learning that you have achieved through approved co-curricular experiences at Conestoga. Log in to the Co-Curricular Portal to start getting involved, enhance your portfolio, and learn how to articulate your experiences to employers. Follow this link to find out more.

Shape your future with Student Engagement!

Visit us:
Cambridge (Fountain Street) Campus - Student Services Office, Room A1213-3
Doon (Kitchener) Campus - Student Engagement Department, Room 2A101-2
Guelph Campus - Welcome Centre, A5
Waterloo Campus - Campus Administration Office

Brantford Campus

Phone: 519 748-5220, ext. 3239

Find out more on the Conestoga Student Engagement website or follow us on Facebook and Instagram @ConestogaStudentEngagement.

Academic Dates/Information

Academic Dates 2018-19

Important dates specific to your program can be found on the website.

Freedom of Information

Under current provincial law, a student's records are considered confidential and will be released to a third party only upon written authorization of the student or by exception as noted below. Information collected in student records will be used to administer Conestoga's programs and activities. While student records are the property of Conestoga, students have the right to view their own records upon request. Student records may include personal, academic and non-academic information (for example, identification photographs). 

Student records are considered to be confidential personal information and will not be released without the consent of the student except for the following circumstances:

  1. the administrative or statistical purposes of the college and/or the Ministries and Agencies of the Government of Ontario and Canada,
  2. to meet provincial or federal government data requirements regarding grants or financial assistance benefits to be paid to the student by the government
  3. for investigation leading to law enforcement, and/or
  4. for compassionate circumstances to facilitate contact with next of kin.

Privacy Information

Conestoga College collects personal information from students under the legal authority of the Ontario Colleges of Applied Arts and Technology Act.

Conestoga collects personal information from students to offer a comprehensive program of career-oriented, post-secondary education and training and for the following related purposes:

  • making admission decisions and undertaking enrolment
  • providing financial assistance and awards
  • providing academic and ancillary services
  • making advancement and graduation decisions
  • administering the above activities
  • providing a safe learning and working environment

Conestoga considers student records to be confidential. It only discloses student personal information to third parties based on written consent, if required by law or as otherwise authorized by section 42 of the Freedom of Information and Protection of Privacy Act. For example, section 42 of FIPPA permits the College to release personal information to aid a law enforcement investigation and to facilitate the auditing of government programs. The Ministry of Training, Colleges and Universities Act also requires the College to comply with Ministry reporting requirements that may entail the disclosure of student personal information along with statistical or aggregate information.

For more information, or to request access to your personal information you may contact our Access and Privacy Coordinator at the following address:

Access and Privacy Coordinator
Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, Ontario, N2G 4M4
519-748-5220, ext. 2177 or

Further information about the Ministry's collection of statistical and personal information can be obtained from the Government of Ontario or Ministry of College and Universities website or by writing to:

Director, Postsecondary Finance and Information Management
Postsecondary Education Division
7th Floor, Mowat Block, 900 Bay St
Toronto, ON, M7A 1L2

Program Suspension and Cancellation

Conestoga reserves the right to cancel, at any time, a program, course, a program major or option, change the location and/or term in which a program or course is offered, or change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons, or withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registration, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event Conestoga exercises such a right, the college's sole liability will be the return of monies paid to the college by the applicant or student.

Quality Approach and Policy Statement

Conestoga's Mission and Values reflect our ongoing commitment to quality. To build on our commitment, Conestoga's Continuous Quality Improvement (CCQI) initiatives demonstrate our dedication to continually seek opportunities for improvement, to meet and exceed the needs of our students, employees, and communities.

For information on our Quality Policies and practices please refer to Conestoga's Quality Matters web-based information at Quality Matters.

Statistics Canada Notice

Notification of disclosure of personal information to Statistics Canada:

Statistics Canada is the national statistical agency. As such, Statistics Canada carries out hundreds of surveys each year on a wide range of matters, including education.

It is essential to be able to follow students across time and institutions to understand, for example, the factors affecting enrolment demand at postsecondary institutions. The increased emphasis on accountability for public investment means that it is also important to understand 'outcomes'. In order to conduct such studies, Statistics Canada asks all colleges and universities to provide data on students and graduates. Institutions collect and provide to Statistics Canada, student identification information (student's name, student ID number, Social Insurance Number), student contact information (address and telephone number), student demographic characteristics, enrolment information, previous education, and labour force activity.

The federal Statistics Act provides the legal authority for Statistics Canada to obtain access to personal information held by educational institutions. The information may be used for statistical purposes only, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify a student.

Students who do not wish to have their information used can ask Statistics Canada to remove their identifying information from the national database. On request by a student, Statistics Canada will delete an individual's contact information (name, address, or other personal identifiers) from the Postsecondary Student Information System (PSIS) database. To make such a request, please contact Statistics Canada:

Via telephone:
Monday to Friday
8:30 a.m. to 4:30 p.m. EST
1-800-307-3382 or

Via mail:
Institutional Surveys Section
Centre for Education Statistics
Statistics Canada, Main Building, SC 2100-K
Tunney's Pasture, Ottawa, ON K1A 0T6

Via e-mail at:

Statistics Canada maintains a recommended standard disclosure notice for reporting to Statistics Canada's Postsecondary Student Information System (PSIS) on the PSIS Website

College/Campus Practices

Conestoga Hours of Operation and After Hours Access

Regular hours of operation at all Conestoga campuses are from 7:00 a.m. to 11:00 p.m., Monday to Sunday.  Student Recreation Centre hours are posted on the Athletics website.  

Hours of operation are subject to change without notice and can be verified during the week with Facilities Management at ext. 3329 for Doon (Kitchener).  For Cambridge (Fountain Street), Waterloo and Guelph, please check with the Administration Office at each respective campus.

Campus closures may include statutory holidays which are listed as part of Conestoga's academic dates.  Please note that closed means no entry permitted to students and public, including the use of after-hours passes.  For information regarding campus closures or access to facilities outside regular hours of operation please contact Security Services at ext. 3357.  

Full-time courses at Conestoga are typically delivered during the following hours:

  • Monday to Thursday, 8:00 AM to 8:00 PM

  • Friday,  8:00 AM to 6:00 PM

 In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.       

College/Campus Closure Practice

As a public institution, Conestoga attempts to remain officially open at all scheduled times. In the event of cancellations resulting from inclement weather or emergency situations, an announcement will be posted by 6am the day of, on the home page of the Conestoga website, and phone systems at each campus will be updated to reflect information pertaining to the closure. Notice of cancellation of evening classes will be posted on the website by 3pm the day of.

Closure information will also be broadcast through Conestoga's official social media channels, including Facebook and Twitter (@ConestogaC), and posted to College Service Updates. Local radio and television stations will also be advised of campus closures resulting from inclement weather or emergency situations.

If you are a student on clinical experience and classes are cancelled, it is your responsibility to notify your clinical supervisor.

Conestoga services a sizable geographic area from several locations. A bad weather/emergency situation may apply to one location only and not others. Any notice regarding closures will specify the college location(s) affected.

Smoke-Free Environment

Smoking is not allowed in any Conestoga building. Help keep the environment clean by using the waste receptacles when you smoke outdoors. To provide unobstructed entry to the college for visitors and non-smoking employees and students, several campus entrances have been designated smoke-free. Smoking is not allowed outdoors in front of these entrances.

Use of the College Name or Logo

The names Conestoga College, Conestoga College Institute of Technology and Advanced Learning, the former name Conestoga College of Applied Arts and Technology, and any other name or logo(s) employed by the college are the exclusive property of the college and may not be used without first obtaining authorized permission.

Scheduled Examinations and Severe Weather Conditions

If the College is closed due to extreme weather, all assessments to be administered during a regularly scheduled class will be postponed until the next class. 

If the College has to be closed in an examination week, the examinations scheduled for that day will be added to the end of the examination schedule, which will be extended by an additional day.

Students who cannot travel to the College due to extreme weather (eg. travel advisories or road closures) in their local area are responsible for notifying their faculty of their inability to write on the day of the assessment. The notice must be provided by email or telephone prior to the time of the scheduled assessment. Students who fail to provide this notice will receive a grade of zero. Students must make arrangements to write the assessment immediately upon their return to the College. 

Notice of College closure will be posted on our website by 6 am the day of. Notice of cancellation of evening classes, will be posted on the website by 3 pm the day of (see College/Campus Closure Practice for more information).

The safety of our College community is a top priority. Conestoga services a large area and it is recognized that conditions can vary widely within the region. Always exercise your best judgement with respect to travelling during extreme weather, based on your individual circumstances. Public transportation, where appropriate, may be the safest option.

Student Appraisal of Teaching

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Use of Food and Beverages in Classrooms and Labs

It is the responsibility of senior management to ensure that the academic environment is clean and conducive to learning. The following policy statements will be adhered to regarding the use of food and beverages in classrooms and labs:

  1. There is no food permitted in any classroom or lab. Beverages are permitted in unbreakable, re-sealable containers. Please note that in computer labs, containers should be placed away from the keyboard to prevent unnecessary damage.
  2. Beverages (including water) are not permitted in health sciences skill labs. For health and safety reasons, instructions will be established by faculty and management within designated shop areas, such as Electrical, Metal Machining, and Woodworking.

It is the responsibility of instructional staff and management to ensure that the policy is adhered to by students.


The Cambridge (Fountain Street) and Doon (Kitchener) campuses have a limited number of lockers available for student use each semester. Lockers are available on a first come, first serve basis. Full-time students can access the locker assignment file online via the college website using their computer account. Students may only occupy one locker each school semester and it must be assigned to them. Students are not entitled to a locker during a co-op work term/semester. Under certain conditions, the college may choose to enter your locker. Lockers must be cleared at the end of the semester; otherwise, any possessions left in lockers are removed and disposed of after 30 days. The college is not responsible for lost, stolen, or damaged articles. Combination locks can be purchased at the Doon (Kitchener) Bookstore.

Guelph campus students will be able to receive their locker assignments the day of Orientation.

Waterloo students will be able to receive their locker assignments in the administration office between the hours of 8:00 a.m. – 4:00 p.m.

There are certain occasions/circumstances when the college may exercise the right to enter a locker:

  • When a student terminates student status at the college.
  • When there is clear and present danger to health or safety.
  • During a police investigation, with appropriate warrants.

The college does not have the combinations to locks used on lockers, so entry under the above conditions requires cutting the lock.

Public Transportation

Conestoga's Cambridge (Fountain Street), Doon (Kitchener), and Waterloo campuses are served by Grand River Transit (GRT). Contact GRT by phone at 519-585-7555. Visit Grand River Transit for information on student fares, routes & schedules or to use their Trip Planner, which can show you the fastest route from your front door to the college. GRT bus tickets can be purchased at the Doon (Kitchener) Campus Bookstore.

The Guelph campus is served by Guelph Transit. Contact Guelph Transit by phone at 519-882-1811 or visit Guelph Transit for more information on fares, routes & schedules, and additional transit services such as Next Bus.

Conestoga students studying in Brantford can find out more about Brantford Transit's fares, schedules, and services by visiting their website or contacting 519-753-3847.

The Stratford campus is served by City of Stratford Transit. Contact Stratford Transit by phone at 519-271-0250 ext. 264, or visit their website for information about fares, routes, and schedules, as well as additional transit services. 

References and Recommendations

There may be occasions when students approach Conestoga College faculty, staff and administrators to request a reference letter or recommendation. These could be for the purpose of gaining employment, applying to other post-secondary institutions for additional education, applying for scholarships, bursaries, and awards, or for other unspecified reasons.

In order to comply with privacy laws, students must provide written consent prior to any faculty, staff or administrator acting as a referee. Students have the right to inspect and review reference letters unless they waive their right in writing. If a student waives the right to inspect and review a copy of any written references, the referee can send the reference letter directly to the employer, educational institution, or organization. This may be required in certain circumstances if a letter is to be provided. For example, a requesting institution may require reference letters be sent directly from the referee to the institution in a sealed and signed envelope. If the student does not waive the right to review, this fact may be noted in the reference letter. Please note that faculty, staff, and administrators always have the right to not provide a reference or recommendation in any scenario. This is especially the case if the reference or recommendation is outside of their scope of practice.

Program Handbooks may contain additional School-specific guidelines related to reference letters and recommendations.

Safety and Security Services

For general inquiries, contact Security Services at:

Cambridge (Fountain Street): Main Foyer, 519-748-5220, ext. 3357
Doon (Kitchener): Main Building, Room 2B10-6, 519-748-5220, ext. 3357
Guelph: Room A5, 519-824-9390, ext. 3357
Waterloo: Room 1B02, 519-885-0300, ext. 3357

Safety and Security Services provides 24-hour security at the Cambridge (Fountain Street), Doon (Kitchener), and Waterloo campuses, and daytime/evening/weekend security at the Guelph campus. Concerns or offences may be reported to Safety and Security Services.

Emergency number on campus: ext. 5555 - for all medical, fire situations, and police assistance from all campuses (Cambridge [Fountain Street], Doon [Kitchener], Guelph, Stratford and Waterloo).

Safety and Security Services provides the following services: first aid, personal safety education/plans, general information, emergency response, investigations, self-defence training, mobile and bike patrol, crime prevention education, parking - sales, assistance and enforcement, security at residence and campus events.

Emergency phones and alarm systems emergency phones are available throughout the Cambridge (Fountain Street) and Doon (Kitchener) campuses.

Check out our new Mobile Safety App available free for download on any phone system.

For more information on emergency response and what to do, go to the Security Services webpage.

Walk Safe Escort and Patrol Service

Walk Safe is a Safety and Security Services initiative available at all campuses through the Security Services office for students, employees and visitors. At Doon (Kitchener) Campus, there are escort stations strategically situated near Door 1 and Door 6 on Monday-Thursday 6:45 p.m. - 10:45 p.m., September through to April. All other arrangements for a safety escort can be done by contacting Safety and Security Services. For information, call ext. 3357.

Anti-Violence Policy

Any form of violence is not tolerated at Conestoga. Any incident of violence must be reported immediately in accordance with this policy to Security Services.


Conestoga promotes the highest level possible of safety and security in all of its activities. While violence is not pervasive at Conestoga, no college is immune from it.

All college employees and students strive, and share a responsibility, to create and maintain a campus environment that is Safe and Healthy.

This policy recognizes that violence often begins with harassing acts or disruptive behaviours that can escalate into threats to personal safety. It is meant to augment all existing college policies that address inappropriate behaviours. It does so by specifically dealing with those elements of actual or threatened violence associated with any incident.


Violence includes assaults, threats, bullying, stalking, intimidation and other disruptive behaviours. It can involve oral, written or electronic statements, gestures or expressions that communicate a direct or indirect threat of harm.


All members of the Conestoga community have a duty to report actual or potential violence on college property, or during a college-approved activity. All reports shall be taken seriously and investigated. No reprisals will be taken against any individual who makes a report, unless it is found to be of a vexatious or vindictive nature.

Any person who finds themselves in imminent danger while on college property or engaged in any college approved activity should immediately contact Security Services at ext. 5555. The primary consideration is to ensure the safety of that person(s) as well as any other person in the immediate vicinity who might be a risk.

Nothing in this policy shall prevent any member of the Conestoga community from directly contacting a police service or other appropriate emergency response agency.

Incidents of violence perpetrated by employees must be reported to a college management staff member and the Director, Safety and Security Services (or designate), who will consult with Human Resources to determine appropriate sanctions.

Incidents of violence perpetrated by students must be reported to Security Services, and shall be investigated according to the Student Code of Conduct Policy.

Incidents of violence perpetrated by persons who are not employees or students must be reported to Security Services and/or the appropriate Police Service. The police service having jurisdiction will be contacted by Security Services in appropriate circumstances.

Any incident where a person is injured and/or needs to seek outside medical assistance as a result of violence on campus (or during a college-approved activity) must also be reported to the Health and Safety Office.


The originator of any report of actual or potential violence will, in all cases, be:

  • Advised that their report has been received and is being investigated
  • Informed of the outcome of their report.

Security Services will ensure appropriate members of the college community are informed when they have reasonable grounds to believe a risk of violence exists.

Disciplinary Sanctions

Any individual who commits or plans a violent act on college premises may be trespassed from all campuses and/or subject to disciplinary actions, criminal charges or both.

The Student Code of Conduct Policy and the Human Resources Practice on Disciplinary Measures should be referred to for more information on disciplinary sanctions.

Victim Support

In addition to the processes described above, the college is committed to providing support services to victims of violence. Students have access to assistance from Student Services Counsellors.

Minors on Campus

Unaccompanied minors who are not students or Student Recreation Centre members are prohibited on college premises for reasons of safety/liability. Accompanied minors are permitted in classrooms, computer labs, and general areas only under exceptional circumstances. You must receive prior consent from the faculty or service area involved as guided by the Student Code of Conduct Policy and Procedure.

Prohibition of Weapons on Campus

No person, while on property controlled or owned by Conestoga, shall possess, carry or use any firearm, weapon, imitation of a weapon, ammunition, knife, prohibited device or dangerous chemicals, including explosives and fireworks. Certain exceptions may exist, such as for police officers or certain bona fide religious items. If you are not certain whether an item may be brought onto campus, please see Safety and Security Services prior to bringing the item to campus.

Your Services

Aboriginal Services

Be-Dah-Bin Gamik, (Place of New Beginnings) provides services for Aboriginal students, including those who are First Nations (status and non-status), Metis and Inuit. Our services ensure a smooth transition to college life by providing ongoing student support. The service includes social and cultural events and activities, traditional counselling services, and Elders-in-Residence programs and the Aboriginal Student Circle.

Doon (Kitchener) Campus: 519-748-5220, ext. 2470 or 2251, or drop into Room 1A103 in the Student Life Centre, in the main teaching building. 

Advancement Office: Alumni 

Conestoga's alumni community includes more than 130,000 graduates who contribute to the prosperity and well-being of their communities as innovators and entrepreneurs in business, industry, health care and community services. When you complete your studies, you will become a member of this growing and dynamic network. As a student, you will have the opportunity  to draw on the knowledge and experience of graduates involved in your chosen career field. The Alumni team looks forward to hearing from you: we provide volunteer opportunities and networking events that can help you build your career before you graduate and contribute to your long-term success.

Connect with us:

Twitter @ConestogaAlumni  
Facebook @ConestogaCollegeAlumni

Athletics and Recreation 

Calling all Condors! An active and healthy lifestyle is a key component to success at college. Whether you compete on a varsity team, have fun with your friends in an intramural league, or want to maintain your general well-being, there is something in Athletics and Recreation for you.

We have:

Exciting Spaces

  • Triple and double gymnasiums
  • Fitness Centre with state-of-the-art equipment
  • Multi-purpose rooms
  • Squash courts
  • Indoor running track (170m)
  • Social spaces for students to meet and network

Helpful Services

  • Wellness Office
  • Athletic therapy
  • Fitness Centre Orientations
  • Massage therapy offered by Conestoga Students Inc.
  • Chiropractic therapy offered by Conestoga Students Inc.

Engaging Programs

  • Men's and Women's Varsity teams (Full-Time students only)
    • Badminton
    • Rugby
    • Cross-country running
    • Softball (women's only)
    • Outdoor and indoor soccer
    • Volleyball
    • Basketball
  • Fitness classes
  • Student events
  • Drop-in sports
  • Intramural programs
    • Volleyball
    • Badminton
    • Ice and ball hockey
    • Flag football
    • Basketball
    • Dodgeball
    • Cricket (NEW)

If you are a full-time student from the Doon (Kitchener) or Cambridge (Fountain Street) campuses, all of this is paid for through your Student Recreation fee. If you are a full-time student from another campus, or a part-time student pursuing a certificate, diploma or degree, you can choose to purchase a student membership.

Visit our website to find out more about our facilities, programming and teams.

Recreation Centre Front Desk:  519-748-3512

Recreation Centre email:

Connect with us:

Twitter: @cc_condors


Instagram: @cc_condors


The Bookstore sells textbooks, course materials, and school supplies. In addition, the Bookstore offers a wide range of Conestoga crested clothing and giftware.

This year, the Bookstore has made a selection of supplies, Conestoga crested clothing, and Conestoga giftware available for purchase online.

Your Personal Booklist

The Bookstore offers different ways for you to save on textbooks, including new and used book rentals, digital options, and used textbooks.

Check out what options you have through your personal booklist, which you can access from the Bookstore home page - all you need is your student number. Once you have your booklist, you can easily buy or rent your books online or find them in-store. Please note that your booklist will be available only after you have received your timetable.

eText at Conestoga College

A number of programs are part of Conestoga's eText initiative. Students in programs included in Conestoga's eText initiative are required to participate and will gain access to digital course resources for approximately 40% less than the cost of printed texts. The cost of these resources are integrated into program fees and collected when those fees are due at the beginning of each semester.

Along with the cost savings, there are other benefits to the eText initiative. Students will have access to their resources on the first day of class and will be able to continue to have access to these resources anytime and anywhere. Students permanently own their eTexts and there is 100% access online and offline. Students can also print their eTexts.

For more information about the eText initiative, please email

Bookstore Contacts & Hours

The Bookstore has locations on three campuses.

Please note hours are subject to change throughout the year. For updated Bookstore hours, please visit the Bookstore website.

Doon (Kitchener) Campus
Telephone: 519-748-5220 ext. 3241
Regular Hours:
Monday – Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.

Guelph Campus
Telephone: 519-748-5220 ext. 6126
Regular Hours:
Monday – Friday: 10:00 a.m. – 1:00 p.m.

Waterloo Campus
Telephone: 519-748-5220 ext. 5238
Regular Hours:
Monday – Thursday: 10:00 a.m. – 1:00 p.m.
Friday: Closed


You can also follow the Bookstore on Facebook (Bookstore – Conestoga College) or Twitter (@ConestogaBooks) to stay up-to-date on Bookstore events, sales, promotions, and more.

Service at Other Campuses

Cambridge (Fountain Street) Campus: Textbooks and materials for any Cambridge (Fountain Street) Campus programs are available in-store at the Doon (Kitchener) Campus Bookstore or online through the Bookstore website. When you order online, you can choose to have your course materials shipped directly to your home, held for pick up at the Doon Campus Bookstore, or during the beginning of each term, available for pick up at Cambridge Campus during specific hours (which will be posted on the Conestoga Bookstore website).

Riverside Glen (Guelph) & University Gates (Waterloo) Campuses: Students at Riverside Glen and University Gates can purchase their textbooks online via the Bookstore website or in-store at the Guelph or Waterloo Campus Bookstores, respectively. For scrubs, a sizing day will be scheduled and will take place on location. After the sizing day, scrubs can be ordered at the Guelph or Waterloo Campus Bookstores, and are available for purchase at the Doon (Kitchener) Campus Bookstore.

Brantford Campus: Students at the Brantford Campus can purchase their textbooks at the Doon (Kitchener) Campus Bookstore or online via the Bookstore website.

Cambridge (Downtown), Stratford, and Ingersoll: These campuses do not have a bookstore facility. Textbooks can be purchased at the Doon (Kitchener) Campus Bookstore or online via the Bookstore website.

Continuing Education: Unless otherwise indicated in the course description, the cost of textbooks and/or supplies for Continuing Education programs and courses are not included in the course fees. Your instructor will advise you at the first class whether you will be required to purchase a textbook and/or supplies and where these may be obtained.

Note: The Bookstore accepts VISA, MasterCard, American Express, cash, ONE Card Condor Cash, or debit card. The Bookstore does not accept personal cheques. Credit cards cannot be accepted over the telephone.

Career Hub

Educational, career and employment advising for Conestoga students is provided by the Career Hub team. Advisors can help you explore academic and career options that align with your values, skills and personality. Build a school-to-work plan, and get coaching on the career readiness, job search and employment preparation skills that will position you for success! Advising is available at all campuses on an appointment and drop-in basis (please refer to the service schedule for your campus). Virtual appointments by phone or Skype are also available for convenience. Career Hub also coordinates on campus employer engagement activities such as job fairs, networking events and information sessions – don't miss these opportunities to explore potential career pathways, develop your networking skills and launch your job search.

MyCareer is Conestoga's online career solutions portal. Visit to find the advising schedule at your campus and book an appointment online. You can search hundreds of job postings, register for employer events and job/career fairs, and access helpful career and employment resources. 

For additional information please contact us:

Career Hub
Doon (Kitchener) Campus
Room 1A105, Student Life Centre Lower Atrium
Phone: 519-748-5220, ext. 2298

Conestoga Career Centres

The Conestoga Career Centre is a FREE Employment and Training resource Centre, open year-round to the public.  Programs are funded through Employment Ontario and are available for individuals who are not in school full-time, youth, newcomers to Canada with a Permanent Resident Card, internationally-trained individuals, career changers, and first time job seekers.

Once you graduate, or if you have family or friends looking for a career change or looking for work, the Conestoga Career Centre can help with:

  • Job search assistance
  • Connections to employers
  • Financial Incentives may be available for some individuals
  • Career Exploration and Academic Advising
  • Labour Market Information
  • Post-Secondary Program Registration

While you are a Conestoga student, you can visit the CAREER HUB for career and education exploration and employment preparation.

For more information, contact or drop-in to a Career Centre near you:
Doon (Kitchener) Campus: Welcome Centre
299 Doon Valley Drive, Kitchener
Email: or call 519-748-3535 or 1-877-748-3535

Waterloo Campus: (Also serving Wellesley, Elmira and New Hamburg)
108 University Avenue East    
Email: or call 519-885-0300, ext. 5226

Find us on Facebook, Twitter & LinkedIn

Stratford Campus: (Also serving Listowel, St. Marys, Wingham, Exeter, Seaforth, Clinton and Goderich)
130 Youngs Street, Stratford
Email: or call 519-271-5700, ext. 7224. 
Find us also on Facebook, Twitter & LinkedIn

Conestoga College Residence & Conference Centre

The Conestoga College Residence & Conference Centre, located at Doon (Kitchener) campus and in close proximity to the Cambridge (Fountain Street) campus, provides accommodations to registered, full-time students.

At Residence we offer a fun, engaging community atmosphere that reflects the needs of today's students. Our Residence Life Program has been created to support students in their academic endeavours by challenging both personal growth and development. The program works in collaboration with college support services and resources to further enrich their experience and enhance the overall college experience.

To apply please visit My Housing Portal. The acceptance process is completely online through the student portal. For additional information including important dates and residence fees, please visit Conestoga Residence or contact us by email at Residence information will be provided to students upon move in and can also be found on the website. The official move in date is Sunday, September 2, 2018 and an optional early move in and orientation week starts on Sunday August 26, 2018.

Address:  99 Conestoga College Blvd., Kitchener, N2P 2N5
Telephone: 519-895-2272

Conestoga Students Inc. (CSI)

Conestoga Students Inc. (CSI) is the official student association of Conestoga College and provides all full-time and part-time students with services, representation, and activities. CSI is directed by students to enhance the experience for all student members at Conestoga. Learn more about CSI and all that is available to you at

In 2018/2019, CSI invites our student membership to enjoy our on campus Pita Pit location (Doon campus, 2nd floor of the Conestoga Student Recreation Centre), our on campus restaurant and bar, The Venue and our Wellness Office where you can book onsite massage, chiropractic and physio appointments.

CSI also continues to engage the student community through our new website at and through weekly video content and updates on all major social media platforms found @cstudentsinc on Instagram, Twitter and Snapchat and Conestoga Students Inc. on Facebook.

Cambridge (Fountain Street) Campus, Main Floor Atrium, 519-748-5131
Doon (Kitchener) Campus, Main Building, 519-748-5131
Waterloo Campus, Main Floor B Corridor, 519-748-5131

Monday to Thursday - 8:30 a.m. - 4:30 p.m., Friday - 8:30 a.m. - 2:00 p.m.

CSI Health & Dental Plan

Conestoga Students Inc. offers a comprehensive health plan to all students enrolled in full time, government funded programs. Learn more at

Note: This plan is not available for Apprenticeships, Corporate Training students.

International Health & Dental Plan

Opting Out/Opting In - Premium Refund (Change of Coverage)

First Year Students

Students who already have similar health plan coverage through another provider can opt out of the CSI Health Plan and get a full refund. Detailed information about opting out or change of coverage can be found at

Returning Students  

All full-time students are members of the Student Care health plan. Each student has the opportunity to opt out or opt in dependents during the change of coverage period. If you do not change your status with Student Care, you will automatically be covered by the plan for the academic year. You can learn more about your comprehensive health plan at

If you lose your health plan coverage throughout the year and require the CSI health plan coverage offered through Student Care, please visit our CSI Wellness Office at the Doon (Kitchener) Campus.

CSI Wellness Office

Location: Conestoga Rec Centre - Room RC 173
Phone: (519) 748-5131, ext. 3585

Association Fees

This fee, levied by Conestoga Students Inc., allows CSI to provide representation, services, and organized activities for students at the Doon (Kitchener), Guelph, Stratford, Waterloo, Cambridge (Fountain Street), Ingersoll and Brantford campuses. Fees are collected by the college on behalf of Conestoga Students Inc. Fees vary per campus/course load.

Capital Development Fee

This fee applies to all full-time CSI members depending upon campus/course load and is allocated for capital purchases and other initiatives deemed of benefit to students.


This fee applies to all full-time CSI members and provides membership in the College Student Alliance.

Student Learning Services

To meet course expectations and program outcomes, you will need to put your strengths to work and develop new skills to meet new challenges. Our team of tutors, consultants and advisors are in your corner. We can help you to get organized, improve your study skills, and build your confidence in subjects like math and writing. We offer free tutoring in over 300 courses!

Looking for supports to balance barriers to learning? Did you have an IEP in high school? Are you wondering if you are eligible for academic accommodations at college? You are not alone. We have services for you! To find out more about the eligibility documentation that we require for academic accommodations, go to

Tutoring & Advising

Cambridge (Fountain Street): Library - Room A1109, 519-748-5220, ext. 3232
Doon (Kitchener): Student Life Centre- Room 2A103, 519-748-5220, ext. 3232
Guelph: Welcome Centre - Room A5, 519-824-9390, ext. 6165
Waterloo: Library 1A18, 519-885-0300, ext. 5224

For more information, visit the Student Success Services website at 

Accessibility @ Conestoga:

Cambridge (Fountain Street) Campus: Room A1213, 519-748-5220, ext. 4501
Doon (Kitchener): Room 2A103, Telephone: 519-748-5220, ext. 3232
Guelph: Welcome Centre 519-824-9390, ext. 6156
Waterloo: Access Hub Support 2A30, 519-885-0300, ext. 5224
TTY (all campuses): 1-866-463-4484

For more information, visit the Student Success website at 

Co-operative Education

All co-op students take a series of Co-op & Career Preparation modules that aid them in preparing for co-op work terms as well as lifelong employment. Co-op Advisors help facilitate online learning and provide personal assistance to co-op students by program – assisting with résumés, cover letters, interview and job search skills. They also monitor work term progress and mediate when workplace issues arise. Employer Relations Officers facilitate the student application and selection process, including advertising job openings, providing employers with applications and arranging interview schedules. During the term prior to each co-op term, co-op students will be able to access and apply to co-op jobs via the MyCareer system that can be accessed through the student portal. Co-op work terms are not guaranteed, so all co-op students are required to conduct an independent job search in addition to the opportunities generated by the Employer Relations Consultants, job developers who also work in the Co-op Department.

Please note:

  • The College cannot guarantee co-op employment.  All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.

  • Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

For more information we invite you to drop in or call 519-748-5220, ext. 3756
Cambridge (Fountain Street) Campus: visit the Co-op Office in A1213
Doon (Kitchener) Campus: visit the Welcome Centre, Room 262
Guelph Campus: by appointment or posted office hours
Waterloo Campus: by appointment or posted office hours
Brantford Campus: by appointment or posted office hours

Food Services

Chartwells is proud to be the food service provider for Conestoga College. Food Services are provided at Cambridge (Fountain Street), Doon (Kitchener), Guelph, and Waterloo campuses. The cafeterias are open Monday-Friday; please consult posted hours of operation at each campus.

Information regarding health and wellness, catering, promotions, featured specials and use of Condor Cash on your ONE Card can be found on our website at Dine on Campus.

Our Main office is located at the Doon (Kitchener) Campus, if you'd like to visit us in person. We are always available to answer any questions by contacting our office at 519-748-5039 or by e-mail at:

The Doon (Kitchener) campus hosts four food service areas. Food offerings range from comforts of homemade Chef's Table features, Create Station made to order, Grill Station offering breakfast and lunch , Smokes Poutine,  Daily Soup selections, On-The-Go fresh  sandwiches, salads and snacks prepared in house for take-out. We also offer Starbucks coffee, Pizza Pizza, Subway, and Bento Sushi on our menu.

Be sure to visit us to see the wide variety of healthy options for yourself.

International Student Support Services

The International Office team helps international students integrate into their new lives in Canada and at Conestoga. We provide a wide range of pre-departure and arrival services as well as day-to-day assistance.

Our International Student Advisors have specific expertise in Visas, Study Permits, Co-op/Work Permits and Social Insurance Numbers - and provide valuable resources on settling in Canada. Advisors are available to meet with students at all campuses or an appointment can be arranged by emailing

New students are encouraged to take advantage of Start Smart registration services and attend both their Program and New International Student Orientations. These are fun and informative and introduce you to your program and on-campus resources offered by Conestoga.

To find out more about activities and resources for international students, please go to our Facebook page or come visit us at our office.
Doon (Kitchener) Campus, Welcome Centre, Second Floor, Room #200
International Office, 519-748-5220, ext. 3556
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.

IT Services

Use your Condor-ID to login to many of the College Digital Services – such as Email, Lab & Open Access computers, on-campus Wi-Fi, Student Portal, eConestoga, software downloads, select a Locker, and more.

To find your Condor-ID and default password, go to, Click "Get Connected", then "Students" for instructions.

If you are taking an OntarioLearn course, please refer to this link:

Get Connected to the Wi-Fi

On any modern mobile device, you can connect to the Wi-Fi on campus using your Condor-ID. For a quick guide on how to connect, visit our IT Support Site: and click on "Get Connected".

Check out your Email

At Conestoga College, students use Office 365 for official email correspondence. Office 365 provides a secure and stable email account with 100GB email storage, 1 TB of cloud document storage in your OneDrive, and a free installation of Office 2016 for your PC or MAC computer. For information on how to connect to your email, check out our IT Support Site:, and click on "Email". For tips and tricks on using your Office 365 account, check out

Printing on Campus

At the beginning of every semester, students receive a $55 non-refundable print balance. You can print in any Computer Lab, Open Access Lab or Hallway computer available throughout the College. Checkout the Printing Support page for more information:

Library Services

Library services and resources are available to students at all campuses. By visiting the Library's website, you can access an excellent and extensive collection including eBooks, streamed videos, articles and online help. To access the Library's online resources (e.g., eBooks) from off-campus, your Library Pin is the last 4 digits of your Conestoga Student number. Your ONE Card is your Library card for borrowing in person. Campus to campus delivery is available.

Our Doon, Cambridge and Waterloo Library locations offer in-person research help, collaborative and individual study space, computers, printing, plus meeting rooms that can be booked online. For our hours and additional information, visit our Contact Us page, email, or try our virtual chat/text service, askON.

Cambridge (Fountain Street), Room A1109; Tel: 519-748-5220, ext. 4526
Doon (Kitchener), Main Building, Room 2B5; Tel: 519-748-5220, ext. 3361
Waterloo, Room 1A18; Tel: 519-748-5220, ext. 5273

ONE Card (Student ID)

The Conestoga ONE Card is the required official identification card for all daytime students and employees. The card is designed to keep campus life simple by offering an all-in-one solution to accessing campus services and purchasing.  Your ONE Card will be required for such things as purchasing a bus pass, food and books as well as picking up your parking pass, writing exams and gaining entry to the Student Recreation Centre.

For more information on uploading your photo, loading Condor Cash and to watch a short video, please visit  The ability to LOAD, TRACK and SUSPEND the ONE Card can all be done easily on-line.  For detailed information on terms and conditions of the ONE Card use please visit

Be sure to follow ONE Card on Facebook (ConestogaOneCard)Twitter(@CC_ONECard), and Instagram (ConestogaOneCard) to stay up-to-date on contests, events, news, promotions, and more.

Registrar's Office (Welcome Centre)

Information Centre/Admissions/Student Records/Fees/Registration:  519-748-5220, ext. 3656
OSAP, Student Financial Services: 519-748-5220, ext. 3378

International Fees:

Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Student Financial Services

Staff in the Student Financial Services office are available to provide advice and guidance to help students access government student financial aid programs, college awards, bursaries, scholarships, and external awards.

Ontario Student Assistance Program (OSAP)

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote access to post-secondary studies through direct financial assistance for educational costs and living expenses. OSAP provides loans and grants to students and is intended to supplement the financial resources of students and their families.

Applications are submitted via the OSAP website; Additional supporting documents can be scanned and uploaded.  The Master Student Financial Assistance Agreement (MSFAA) is now uploaded on the National Student Loan Service Centre's website at Students will provide an email on their OSAP application and will be asked to verify the email to receive important OSAP communications, including messages about their MSFAA. Some documents, such as the MSFAA and signature/consent pages, only have to be submitted with the student's first OSAP application. These documents will remain active as long there is no break in studies.

Changes to income or personal situations while studying at Conestoga can impact OSAP assessments. Please notify Student Financial Services in writing of any changes as soon as possible.

The OSAP funding year starts each September; the same as the academic year. Students must submit a new application for each year they want OSAP funding. Students have a choice of receiving loans plus grants or grants only. Grants do not have to be paid back, but OSAP must be able to confirm income, so it is important for students and parents to file their income taxes every year to remain eligible for non-repayable grants.  

Approximately 10 days prior to the start of classes, if all required documents have been submitted, Conestoga will automatically confirm enrolment and funding will be released within 5 to 10 business days. The amount the student owes in tuition will be automatically sent to the College, and any remainder will be sent directly to the student's bank account.

OSAP loans are released in two instalments in a 60%/40% split while grants are released in a 50/50% split. So, if a student is studying for two semesters (example fall/winter) they may receive slightly more funding in the first semester (for example, fall). If a student is in a coop program and has a break in studies, they can extend their OSAP to the following study semester, as long as it is still in the same funding year. For example, if a student studies in fall, has a coop work term in winter and returns to studies in spring, they would apply for fall OSAP and then fill out an 'OSAP Application update; Change to Study Period or Program' form to extend their OSAP to the spring term. The form can be found on the OSAP web site or by contacting Student Financial Services.

Academic Achievement Awards

The college recognizes exceptional academic achievement by its students both during their studies and upon graduation. There are four categories of academic recognition upon graduation: President's Honour List, Graduation with High Distinction, Graduation with Distinction, and Conestoga Honour List.

Please refer to the Honours Policy and Honours Procedure for more information.

Governor General's Academic Medal: A bronze medal goes to the graduating student with the highest academic grade average for all courses in a diploma program.

President's Scholar Award: An inscribed College Coat of Arms is presented by the President at the Fall Convocation to the student who achieves the highest academic standing in all courses, with no failed courses, upon graduation from a four-year Conestoga baccalaureate program.

The James W. Church Award: This award honours Dr. James W. Church, founding president of Conestoga. Eligible students must:

  1. graduate with a minimum program/cohort GPA of 3.75 of a Diploma, Ontario College Diploma or Ontario College Advanced Diploma or Degree,
  2. demonstrate concern for the dignity of the individual in society, and
  3. make a contribution of benefit to society.

The award in the amount of $1000.00 and an inscribed College Coat of Arms is presented annually at the June Convocation

Conestoga College Mastercraft Award: In 1980, past-president Kenneth E.  Hunter established the Mastercraft Award to recognize student achievement of excellence in program-related skills. To qualify for final judging, entries must first be selected as winners at the program level.

Projects are judged on first impression, innovation, creativity, skill and quality.  The winner of the Mastercraft Award receives a cash award and is recognized with a College Coat of Arms inscribed with the winner's name. The Mastercraft Award is presented at Conestoga's June and November Convocation ceremonies.

Weston Family Skilled Trades Scholarship Program: A multi-year program open to Level 1 apprentices and to Ontario College Certificate and Diploma trades students.
Visit to determine if your program is eligible and to complete the on-line application.

Student Awards, Bursaries and Scholarships:

Conestoga has more than 500 awards, bursaries, scholarships and academic grants available to our students. These funds are made available to our students through partnerships we have established with local business and industry leaders. To apply, students must complete the online General Application on the student portal each semester. The application will be available just prior to the start of each semester and will be open for approximately five weeks. Applicants will be considered for any award, scholarship or bursary for which they meet the criteria and will be assessed based on the award's terms and conditions.

CCSAF Bursary Program: The Conestoga College Student Assistance Fund (CCSAF) Bursary is a non- repayable bursary given on the basis of financial need. Students must be attending full-time studies and be in receipt of OSAP or another Canadian province's government student aid program. The CCSAF Bursary is offered each semester.  Students must complete and submit the online General Application by the posted deadline. The number of bursaries and the values will vary based on available funding.  

Urgent Need Bursary:  Conestoga has emergency funding available for students who face unexpected financial hardship while studying full-time. Students who find themselves in a financial emergency are encouraged to contact Student Financial Services at

More Information: Award, scholarship and bursary information is available on the Student Financial Services webpage, and by emailing or calling 519-748-5220, ext. 3378.

In addition to the awards offered through Student Financial Services, there are also many program-specific awards. Students should talk to their faculty or program coordinators about these awards.

Student Financial Services Office Location:

Doon (Kitchener) Campus, Welcome Centre 

Telephone: 519-748-5220, ext. 3378
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. 

Student Success Services

Conestoga cares about you. We are committed to supporting your success and well-being.

Health and Wellness Services

Your health and well-being matters. We know that life happens and things don’t always turn out the way that you planned. We’ve got you covered. Need someone to talk to? Concerned about your mental health? Feeling unwell? Have questions about your physical health? Want to make a change but not sure where to start? We have professional counsellors, nurses and physicians to support you to be well so you can do well.  (note: we only have doctors and nurses at Doon).

Counselling - Free & Confidential 

Cambridge (Fountain Street), Room A1213, 519-748-5220, ext. 4501
Doon (Kitchener): Room 1A101, 519-748-5220, ext. 3360
Guelph, Access Hub Support 2A30, 519-824-9390, ext. 6156
Waterloo, Administration Main Office, 519-885-0300, ext. 5224


Medical Care Clinic - Covered by OHIP or your medical insurance 

Doon (Kitchener): Room 1A102, 519-748-5220, ext. 3679 or email at

Peer Support & Self Help 

Doon (Kitchener): Room 1A107 

For more information, visit the Student Success Services website at 

Work-Integrated Learning (WIL) Support Services

Many students enrol in programs that have a work-integrated learning (WIL) component that allows students to gain hands-on experience while applying classroom learning in a workplace or practice setting.  WORK INTEGRATED LEARNING SUPPORT SERVICES provides support to students, faculty and partner sites to prepare for and participate in work-integrated learning opportunities (excluding co-op work terms). 

The WIL team helps students to complete any mandatory health and safety requirements that are required prior to taking part in WIL experiences. These MAY include proof of immunizations, TB Testing, Police Record Check/Vulnerable Sector Screening, First Aid/CPR, etc.  You can refer to the college website for further details regarding your program’s specific requirements. WIL also administers a mandatory pre-placement Occupational Health and Safety course that prepares students to be safe in the workplace. The WIL team manages processes that support WIL experiences, including monitoring compliance, risk management, legal and insurance requirements, and the documentation and reporting of WIL experiences. 

For more information we invite you to drop in or call 519-748-5220, ext. 3101

Doon (Kitchener) Campus: visit, Room 2F16

Student Rights and Responsibilities

As a student, you are entitled to learn, study and work in an environment that is civil, safe and respectful of your well-being and dignity — that is your right. As a student, you are also expected to conduct yourself in a responsible manner that provides all members of the Conestoga community with the same respect and dignity that you are entitled to — that is your responsibility. Rights and Responsibilities are a partnership; you cannot have one without the other.

As a college, Conestoga is committed to working together to uphold the standards from which the foundation of the Student Code of Conduct and Student Concerns policies and procedures reflect: integrity, respect, inclusion, equity and academic success. 
The Student Rights and Responsibilities (SRR) team manages concerns related to student conduct and ensures accountability for standards of behaviour at the college.
Student Rights and Responsibilities (SRR) supports students and employees in the following ways:
Navigation –Assists the Conestoga community in navigating services, policies and procedures; particularly with understanding what is expected of students under the Student Code of Conduct.
Consultation – Collaborates with the Conestoga community to identify students in distress or address disruptive student behaviour, as well as report overall statistical trends.
Resolution – Supports students on a formal or informal basis to resolve concerns related to student conduct and/or college operations with fairness and transparency.
Training and Education – Provides resources to communicate more effectively, identify concerns and respond appropriately to concerning and/or disruptive behaviour.

Contact us:


Conestoga College supports the following rights of students:

To Learn:

  • The right to receive reasonable accommodations for a documented physical, learning or medical disability, and mental health conditions;

  • The right to receive academic information as may be necessary to understand the requirements to successfully complete the course or academic program;

  • The right to view submitted course work, to have the evaluation explained within the academic regulations framework and reassessed, when appropriate; 

  • The right to use facilities designated by the college as available for student use.

To Be Safe:

  • The right to learn and work in an environment that is safe, secure, free from harassment and/or discrimination and to be treated with respect and dignity;

  • The right to protection and accommodation under the Ontario Human Rights Code and the Canadian Charter of Rights and Freedoms (subject to limitations).

To Be Informed:

  • The right to inquire and be informed about the rules and regulations of the college that affect students, including all policies, procedures and regulations;

  • The right of confidentiality and access to personal records as provided for under the "Freedom of Information and Protection of Privacy Act".

  • The right to have a person you trust present at meetings with the college.

To Be Heard:

  • The right to express personal opinions and views, subject always to the general law and laws of defamation;

  • The right to self-identification and expression of personal and cultural identity and traditional knowledge, without fear of reprisal;  

  • The right to make a complaint and/or inquire about academic or other college matters and to receive a response, without fear of reprisal;

  • The right to be informed of, and be able to respond to, allegations of unacceptable behaviour or any conduct for which sanctions are imposed;

  • The right to form, join in, or take part in a lawful group or organization in accordance with student responsibilities.

To Appeal:

  • The right to request an appeal regarding matters which may affect academic status and/or promotion, as outlined in the Academic Dispute Resolution and Appeal Policy

  • The right to submit a challenge regarding the formal process taken and/or decision imposed by the college that can be considered unfair, unsubstantiated or detrimental to academic success. 


Students have the following responsibilities:

Respect for Persons:

Students have the responsibility to respect the well-being and personal worth and dignity of  all college students, employees and affiliated members. This includes, but is not limited to:

  • being mindful of personal well-being and initiating appropriate steps for self-care;

  • behaving in a way that does not harm, or threaten to harm, another person's physical or mental well-being;

  • considering and respecting diverse perspectives and the ideas of others, even when conflicting with your own;

  • refraining from using information and communication technologies to engage in deliberate, repeated and/or hostile behaviour that has a negative impact on another person's dignity, causes harm, or makes a person feel unsafe.                                                                        

Respect for College Learning and Working Environment:

Students have the responsibility to actively contribute to a positive learning and working environment while on campus or participating in any learning experience associated with the college. This includes, but is not limited to:

  • refraining from disrupting or interfering with college activities or impeding the educational objectives of the college;

  • using alcohol, tobacco and tobacco products, ceremonial medicines, or any other permitted substance responsibly and only in designated areas while on college property or participating in college activities;

  • requesting and receiving approval through Security Services to possess any item that could reasonably be considered a weapon; otherwise weapons are prohibited;   

  • acting honestly in all academic matters and being honest when dealing with other members of the college community;

  • complying with the direction of any college official who is acting in the proper performance of their duties and participating in any investigation as deemed appropriate or necessary by Security Services.

Respect for Property, Facilities and College Reputation:

Students have the responsibility to respect college property and facilities as well as the property and facilities of employers and community partners. In addition, students have the responsibility to represent the college in a positive manner. This includes, but is not limited to:

  • refraining from using or taking property without appropriate permission;

  • being respectful and accountable when using, borrowing, and/or returning the property of the college or members of its community;

  • behaving in a way that obeys the rules and regulations of college-owned or operated facilities and other off-campus, non-Conestoga facilities while engaged in learning activities on their premises;

  • demonstrating sound judgement and positive leadership when representing the college at all college-sponsored or affiliated events. 

Academic Policies and Procedures

Students are advised to review and comply with all policies and procedures, including the following: 

  • Academic Credential Procedure
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure 
  • Academic Recognition Policy
  • Acceptable Use of Technology Policy & Procedure
  • Admissions Policy & Procedure
  • Applied Research Policy
  • Baccalaureate Degree Promotion and Graduation Policy
  • Clearance of Academic Deficiency Policy & Procedure
  • Conflict of Interest Research Policy
  • Co-operative Education Policy
  • Credit Transfer Policy & Procedure
  • Degree Program Development, Review, Revision, Renewal Policy
  • Degree Review, Revision and Renewal Procedure
  • Discontinuance Policy & Procedure
  • Ethical Conduct in Research Involving Humans
  • Evaluation of Student Learning Policy & Procedure
  • General Education Policy & Procedure
  • Honours Policy & Procedure
  • Prior Learning Assessment and Recognition Policy & Procedure
  • Program Development Procedure
  • Program Quality Assurance Policy
  • Program Review Procedure
  • Protection of Human Rights Policy
  • Religious Holiday Policy & Procedure
  • Research Integrity Policy
  • Student Code of Conduct Policy & Procedure
  • Student Concerns and Issues Policy & Procedure
  • Student Rights in Research Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.


Your Student Record and Fees

General Information

The term "student record" refers to the collection of data dealing with an individual who is associated with a program or course of study at the college.

Most of the data is categorized as academic, personal and/or financial and is maintained by the Registrar's Office. The Official College Record for each student is a permanent record consisting minimally of the student's name, student number, personal data, achievement, and academic decisions and should be maintained for a minimum of 55 years.

Academic Record: consists of academic activity (program/course registration, achievement, transfer credits and academic standing) at the college.

Personal Record: consists of biographical data and may include previous educational achievements such as secondary school records. Students are required to update address information through the student portal. Students may also contact the Registrar's Office to request a Personal Data Information Change Form to change their address or update other personal data on their Student Record. Please ensure that the address in the Registrar's system is the correct one for mailing purposes.

Financial Record: This record consists of financial transactions with the college relating specifically to tuition and incidental fees.

Accuracy of the Student Record: The student is personally responsible for the completeness and accuracy of their student record, which is maintained by the Registrar's Office. This includes mailing address, personal data and achievement. It is also the responsibility of the student to ensure that their program requirements are being met.

Student Status – Full-time, Part-time in a Program

A full-time cohort student is one who has been admitted to and enrolled in a minimum of 70 per cent of the hours, or 66 2/3 per cent of the courses in the current session/level of the program of study.

A part-time cohort student is one who has been admitted to and enrolled in a program of study and does not meet the full-time cohort student status.

Course changes may affect the student's status which is determined each session by the Registrar's Office and may impact OSAP eligibility. (It is the student's responsibility to consult with Student Financial Services for clarification.)

Course Add/Drop

Students may add/drop courses through the student portal when timetables are made available. If a student is unable to make course change(s) through the student portal, then the student must meet with their program co-ordinator, who will determine whether the Course Add/Drop Form is required for presentation during Special Timetable Registration sessions. The dates and times for Special Timetable Registration are posted under the Current Student section on the website at the beginning of each semester.

Extra course fees will apply for additional courses (above the normal course load for the session). Part-time students will be expected to pay for courses at the time of registration.

Students who are on Academic Probation may have additional restrictions placed on course registration/enrolment. Please refer to the program co-ordinator and/or the chair of the program with any questions.

By adding/dropping courses, the student's status (full-time/part-time) may be affected. For students receiving financial aid, a status change may affect the student's entitlement. (It is the student's responsibility to consult with Student Financial Services for clarification.)

  1. The Course Add/Drop Form (available here or from the program co-ordinator) must be completed with all the required signatures.
  2. The student is required to meet with the program co-ordinator or chair to discuss the course load and for approval to add or drop courses. Normally, this is done at registration or by the deadline dates for the session. See Academic Dates.
  3. The signed form must be presented or sent to the Records Officer for processing. Requests for adding a course will be processed only if space is available, applicable pre-requisites are met and no timetable conflicts exist.

    Note: A course may be repeated in the case of a failure or to improve competency or upgrade a mark. However, the original mark remains on the student record.

Course Audit

Audit status must be clearly specified at the time of registration in the course. Students auditing a course are restricted solely to the role of observers in the class. They must not write examinations, have course evaluations performed for them, or make comments during class. A credit standing will not be granted for an audited course.

Permission to audit a course will not be granted until the number of students taking the course for credit is known. Priority will always go to students taking a course for credit. The student in a full-time program is required to follow the same process as adding a course.

Course Exemption/Credit Transfer

A student must complete and submit the Credit Transfer Request form along with:

  • An official copy of your transcript
  • Course outline(s) for the courses you would like to have reviewed. Examples of completed assignments/project work may be required.

Note: Course outlines must include: course title, number/code, description, topics covered, textbook(s) used, assignments, evaluation scheme, etc.

Requests are to be submitted to the Credit Transfer Officer in the Office of the Registrar.

Once a decision has been made, students will be notified through their Conestoga email account. Until your application for credit has been reviewed and officially approved, you must continue to attend the course(s) for which you are requesting credit.

Note: Approval of an exemption will affect scheduling and may affect fees and OSAP eligibility. For additional information, refer to the Credit Transfer Procedure.

Completion of Verification Letter

Students may require a letter verifying acceptance, current or previous enrolment at the college. These letters may be used for insurance, day care, credit card application, job application or scholarship purposes.

Students may generate these letters free of charge through the Student Portal under the 'Services' tab.


  • Online standard letters above cannot be modified to include additional or different information.
  • Canada Pension Plan (CPP) will accept the 'Currently Enrolled' letter. The letter must be dated after the start of the academic year.
  • If the online letter service does not suffice, submit a request for a special or customized letter using the Completion of Letter Form with payment to the Registrar's Office. Please allow a minimum 24-48 hours for processing and be prepared to provide photo identification for your request.
  • If a letter or form needs to be verified with the Conestoga stamp or seal, the document(s) must be submitted to the Registrar's Office in person for verification and for the stamp or seal to be affixed. Please allow a minimum 24-48 hours for processing and be prepared to provide photo identification for your request.

International Students:

  • Select the 'Currently Enrolled' letter for applications related to study permit extensions, Temporary Resident Visas, U.S. Visas, etc. Once downloaded the letter, please email with your student number to request instructions related to Citizenship and Immigration Canada applications.
  • If you need a letter related to working in Canada (off-campus, co-op, on-campus) and other Citizenship and Immigration Canada applications and information, please contact

Part Time Studies (Day Courses)

Part-time Studies (Day Courses) is not a program. However, it allows a student to register in courses that are normally part of a full-time program without being admitted or registered into that program. Not all courses are available through Part-time Studies and space may be limited in those that are. Registration is based on space availability and prerequisites (if applicable) being met. Further information regarding registration is available on the Conestoga website at the start of each semester.


Conestoga requires a fair and consistent approach to evaluating and documenting the academic achievements of students. Different grading systems exist and reflect the different philosophies and practices both within Conestoga as well as those standards that we are required to implement (e.g. Apprenticeship Branch, Postsecondary Education Quality Assessment Board). For additional information, refer to the Conestoga Grading Procedures.

The approved grading standards will be employed by faculty in reporting student achievement and applies to all courses where a formal assessment is required.

Grading System: (to view the full Policy and Procedure please go to: Conestoga Grading Procedure

The minimum passing grade for a course is 55% unless otherwise stated on the course outline or in the Grading Procedure.

Grading System:
Grade Grade Point Range
A+ 4.0 90-100%
A 3.75 80-89%
B+ 3.5 75-79%
B 3.0 70-74%
C+ 2.5 65-69%
C 2.0 60-64%
D 1.0 55-59%
F 0 Below passing grade for the course


EX - Advanced Standing/Exemption
ITC - Internal Transfer of Credit
TC - Transfer of Credit
AG - Aegrotat Standing
I - Incomplete
P - Passed
AU - Audit
AT - Attended an ungraded course
W - Withdrawal from course (before the drop deadline)
Y - Discontinued by the college
DNA - Registered but did not attend (only ungraded courses) 

Student Achievement Report

The Student Achievement report is an unofficial student record which includes:

  • all courses with or without a formal assessment
  • interim marks/final grades
  • academic decisions

Grades are considered confidential information and, therefore, are not given over the telephone under any circumstances.


An official academic record produced by the Office of the Registrar which includes all courses with a formal assessment taken by a student. The official transcript details a student's permanent academic record and bears the official seal and signature of the Office of the Registrar.

Note: Applicable fees will apply for transcript requests. Allow at least two weeks for processing. Due to volume, transcripts will not be faxed, nor will special arrangements be made for delivery.

Co-op Work Term Deadline Dates

All co-op programs have a pre-determined deadline for securing a work term position. This is the final date that a student can commence co-op employment to accrue the required number of hours for a work term credit. All co-op opportunities must be approved by the co-op office before the student may begin employment.

For a list of co-op work term deadline dates, see MyCareer (accessible via the "Services" tab in the Student Portal).

OntarioLearn Courses

OntarioLearn is a consortium of Ontario Colleges whose mandate is the shared development and delivery of courses online (over the Internet) through the use of various learning management systems/platforms.

The passing grade for an OntarioLearn course not hosted by Conestoga will be determined by the respective host college.

All grades are recorded as per Conestoga's grading policy.

Outstanding Fees

Tuition and Fees for full-time programs are found on the individual program pages. Search the full-time programs for information about program's tuition and fees.

For information on other college fees for service refer to:

Overdue accounts will be assessed a late fee of $150.00, a financial hold will be placed on the student's record which will not allow registration and/or achievement information to be released. Further steps will involve the student's account being sent to a collection agency.

Tax Receipt - (T2202A)/Tuition and Education Credit Certificate

The Registrar's Office provides a Tuition and Education Credit Certificate (T2202A) online to each eligible student for eligible fees in late February each year.

Part-time Studies (Continuing Education)

Transfer to Another Course

A course transfer fee will be charged and payable at the time request is made. Students who wish to request a course transfer must contact the Registrar's Office and provide their student identification number. Transfers cannot be processed if the course prerequisite/co-requisite requirements or the course registration deadline/refund policy period has expired.

Application to Graduate

If a student has met all of the requirements for completion of a part-time program, the "Application to Graduate" form must be completed and submitted to the Registrar's Office. Forms are available at campuses, CE Offices, college website and the Registrar's Office. Applicable fee will apply.

Student Withdrawal/Dropping a Course

Students wishing to withdraw from a course after the start date must contact the Registrar's Office. A mark of "W" will be assigned if withdrawal is prior to 67% of course completion. A mark of "F" (academic penalty) will be assigned if withdrawal is after 67% of course completion. Failure to attend does not constitute a withdrawal.

Withdrawal with a Refund

To withdraw and request a refund from a course, the Registrar's Office must be notified within the time period specified in the "Refund Policy" on your Confirmation of Registration and student identification number must be provided. See further information under "Refunds".

We regret that exceptions to the refund policy cannot be made for applicants who register late in a course. After the start of the first class, refunds for supplies and/or association fees may not be issued.

Fee Information

Please refer to the Conestoga website or a current copy of the Continuing Education Catalogue for detailed information.

Tuition Fee

Tuition fees are subject to review on an annual basis. Tuition fees are not transferable from one semester to another. Many courses and seminars offered through Continuing Education are subject to the H.S.T.

Resources Enhancement Fee

Continuing Education students pay a fee which is used to enhance and upgrade the equipment and facilities for all CE students at the college. A fee of $0.50 per student credit hour is charged to a maximum of $24.00 per course.

Student Priority Fee

This fee funds services, projects and initiatives of direct benefit to students. The priorities are set jointly by the college and Conestoga Student Incorporated (C.S.I.). The fee applies to courses that are part of the certificate/diploma/degree programs as well as general education electives. Fees are charged at $0.24 per credit hour to a maximum of $11.52 per course.

Administrative Fee

Continuing Education students enrolled in courses and programs pay an administrative fee of $0.47 per student credit hour to a maximum of $22.56. If the college cancels a course, the full administrative fee will be refunded.

Course Transfer Fee

A $25 Course Transfer Fee will be charged to students requesting to change courses in which they are registered within the refund period/registration deadline for the course. The fee must be paid at the time the transfer is requested. If request is made by telephone, students must supply their credit card information as payment. If request is made in person, payment will be accepted by cash, debit, cheque or credit card.

Reduced Fees for Senior Citizens

Part-time students, age 60 or over, may take many courses for a reduced tuition fee. This discount applies to tuition fees and does not apply to supplies, equipment, tuition, fees for seminars and tuition fees for some specialty courses. Please contact the Registrar's Office at 519-748-5220, ext. 3465, to confirm tuition fee discount.


  • If the college decides a course cannot be delivered, the full amount of fees paid will be refunded if the student is registered at time of cancellation.
  • If a student withdraws from a course by the refund policy date, the full course fee less a $25 administration fee will be refunded. In some instances, supply fees etc. will be held.
  • It is the responsibility of students to be aware of the refund policy for their specific course(s), as there are various refund policies depending on the type and duration of the course. The refund policy is indicated on the Confirmation of Registration form.
  • A refund cheque will be issued and mailed for any type of payment. Refunds require approximately four (4) weeks for processing. (Refunds under $5 are issued only upon request).
  • Normal refund deadlines apply to sponsored students. A student's failure to attend or complete/pass a course does not void the invoice.

Financial Support

As a Continuing Education student, you may be eligible for Bursary support. Please contact the Student Financial Services at 519-548-5220, ext. 3704.

College Academic Administration


John Tibbits, BSc, Dip. Ed., MEd, EdD, CAGS


Chief Information Officer
Fred Woodhall , Dipl.

Academic Administration & Human Resources
Barbara Kelly, BA, B.Ed., Dipl. HR, MA, EdD

Applied Research & Entrepreneurship
Barbara Fennessy, BA, MEd, PhD

Finance & Corporate Services
Jacinda Reitsma, BA, CPA/CA

Student Affairs
Michael Dinning, BA (Hon.), MA

Associate Vice President, Academic Administration & International Education
Christine Buuck, BA, TESL, MAT

Associate Vice President, Marketing and Community Relations
Paul Osborne, Dipl., BA (Hons), MA

Associate Vice President, Operations
Darren Becks, MBA, CHRL

Executive Deans

Business, Hospitality & Culinary Arts and Media & Design
Gary Hallam, BA, MSc

Community Services
Goranka Vukelich, BA, MA

Engineering and Information Technology, Trades and Apprenticeship and Institute of Food Processing Technology
Julia Biedermann, PhD, P. Eng.

Workforce Development, Continuing Education & Online Learning
Sandra Schelling, Dipl.

Health and Life Sciences
James Humphreys, BSc, PhD


Budgeting and Reporting
Fiona Tetlow, BA (Hons.), CPA, CMA

Centre for Advancing Seniors Care
Veronique Boscart, RN, BScN, MScN, MEd, PhD

Centre for Smart Manufacturing (CSM)
Ignac Kolenko, BASc, P. Eng.

Co-operative Education, Career Services and WIL
Kristine Dawson, BBA (Hon.), MBA

Corporate Communications
Brenda Cassidy, BA, MA

Shawn Mathers, BA

Human Resources
Shelley Schenk, Dipl.

Information Management Systems
Rizwan Akhtar, MSc

Information Technology Services
Michael Abraham, Dipl.

Library Services
Trish Weigel Green, MLIS

Patti Lartigue, BA, MBA

Office of the President
Helena Webb, BA

Online Learning
Jen Lagrotteria, BA

Registrarial Services
Janeen Hoover, Dipl.

Safety and Security
Kirsty Bradley-McMurtrie, CPO

Student Success Services
Bonnie Lipton-Bos, BSc, MSW

Associate Director, Academic Scheduling & Space Planning
Alice Knight, B.A.Sc.

Associate Director, Applied Research & Entrepreneurship
Jennifer Fletcher, BBA, CPA, CGA

Associate Director, Centre for Advancing Seniors Care
Michelle Heyer, RN BScN

Associate Director, Co-op Education & Career Services
Wendy Zufelt-Baxter, BA (Hon.), MA, CFRE

Associate Director, Corporate Training & Special Projects
Gail Jordan, BBA (Hon.)

Associate Director, Student Success Services
Laura Turner, BA, MSc, OT Reg. (Ont.)

Associate Director, Teaching & Learning
Kathryn Brillinger, BA, MA

Associate Director, WIL Support Services
Linda Crawford, B.Sc. (Hon.), MBA

Senior Director, Facilities
Tim Schill


Access Programs
Tanya Kell, MEd

Conestoga Language Institute
Crystal Brown, TESL, B.Ed, CHRL, BA

Michelle Grimes, BA, MEd

Business, Part-time Studies
Lil Premsukh Singh, Dipl., MA

Jeff Fila, B.Ed., MBA

Oded Tal, PhD, PMP

Community Safety
Janos Botschner, PhD

Community Outreach, Pathways & Youth Engagement
Rosie Hessian, BA, A.I.C.B.

Engineering and Information Technology
Karen Cain, PhD, P.Eng.

Engineering and Information Technology
Pejman Salehi, PhD

Engineering and Information Technology
Calin Stoicoiu, Dipl. Ing., P. Eng.

Health Sciences
Paul Finch, MSc, DPodM, PhD

Hospitality Program
Keith Muller, MBA

Human Services
Cathy O'Toole, BA, MA

Industrial Research
Hamid Karbasi, BA, MA, PhD, P. Eng.

Informatics and Life Sciences
Curt Monk, BSc, MHS

Institute of Food Processing Technology
Luis Garcia, BSc, MSc

Liberal Studies
Andrew Schmitz, PhD

Media and Design
Heather Ryall

Associate Chair, Nursing Post-Grad Programs
Samantha Brandt, RN, BScN

Heather Cross, RN, BSc, MA

Associate Research Chair, Schlegel Centre for Advancing Seniors Care
Linda Sheiban Taucar, RN, MSc 

Trades and Apprenticeship
Rachel Banham, BA

Trades and Apprenticeship
Brenda Gilmore, CDP 

Trades and Apprenticeship
Joni Jean, BA, BEd, MISt

Trades and Apprenticeship
Suzanne Moyer, BA (Hon.), MA

Workforce Development & Partnerships - Trades
Stephen Speers, MEd

Workforce Development and Part-time Studies
Sheila McGlashan, BA, MA