2019/20 | Conestoga College
What you do here... counts out there
Conestoga College Institute of Technology and Advanced Learning
Welcome to the 2019-20 academic year. Whether you're returning to Conestoga to resume your studies, or joining us for the first time, I hope that you will find your experience here to be positive and rewarding.
This promises to be a very exciting year for Conestoga. Our new campus facilities in Waterloo and major expansion in Brantford provide new opportunities for students to access the career-focused education that will prepare them for successful futures. A new applied research facility in Cambridge is focused on developing solutions for some of our society's major challenges - from cybersecurity to the efficient recycling of electronic waste products.
We'll also continue to look forward, working with our partners to deliver excellence in education and building the capacity to address community, workforce and industry needs.
Growth and change are important for institutions: they're important for individuals as well, as you strive to be the best that you can be and prepare for an exciting future.
During 2019-20, I encourage you to commit to personal achievement. Your ability to learn, to develop new skills, and to embrace new challenges will be the keys to your career and life success.
This guide provides important information regarding Conestoga policies and practices as well the services available to you as a student. If you have additional questions, please ask. College faculty, staff and administration are deeply interested in your success and happy to provide advice and assistance when you need it.
Your time at Conestoga is an important beginning, the first step in a lifelong journey that includes commitment to your chosen field, your community and your ongoing education.
Thank you for choosing Conestoga: I hope you have an outstanding year.
John Tibbits, President
Shape your Experience with Student Engagement
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
TRANSITION TO THE CONESTOGA COLLEGE EXPERIENCE
- Connect to your program, faculty and classmates by attending your Orientation. Visit orientation.conestogac.on.ca today!
- Attend transition events such as: LGBTQ2+ Welcome Night, Mature Student Welcome Night, and the Degree Mixer.
- Engage with our Upper Year Mentor programs to connect with student leaders.
- Find out what's happening via Student Engagement's Facebook and Instagram accounts (@ConestogaStudentEngagement), as well as the Information Desk at Doon Campus.
- Search meaningful opportunities to get involved through our Co-Curricular Portal.
CONNECT WITH YOUR COMMUNITY
- Create your social and professional networks by attending events, activities and workshops.
- Learn about your campus and local community through community engaged learning opportunities and volunteer opportunities.
- Support diversity and inclusion by participating in initiatives supported by Conestoga's Diversity and Inclusion programming.
- Share experiences and gain cultural awareness by participating in English Conversation Programming.
BUILD YOUR SKILLS
- Log in to the Co-Curricular Portal to explore opportunities for getting involved and build your skills outside of the classroom.
- Develop your leadership skills by participating in our Connect Leadership Workshops, found on the Co-Curricular Portal.
- Apply your learning with student committees, volunteer roles and paid leadership opportunities.
- Increase your college success and employability with official recognition for your involvement on your Co-Curricular Record (CCR). The CCR is an official document that complements your academic transcript and records learning that you have achieved through approved co-curricular experiences at Conestoga. Follow this link to find out more.
Visit us at any Conestoga Campus!
P: 519-748-5220 x3239
Find out more on the Conestoga Student Engagement website or follow us on Facebook and Instagram @ConestogaStudentEngagement.
Academic Dates 2019-2020
Important dates specific to your program can be found on the website.
Conestoga College collects personal information from students under the legal authority of the Ontario Colleges of Applied Arts and Technology Act.
Conestoga collects personal information from students to offer a comprehensive program of career-oriented, post-secondary education and training and for the following related purposes:
- making admission decisions and undertaking enrollment
- reviewing, evaluating and improving academic and non-academic programs
- providing financial assistance and awards
- providing academic and ancillary services
- conducting alumni, development, marketing and promotional activities
- institutional planning, research and statistics gathering
- reporting to government agencies and professional licensing bodies
- activities related to employment
- making advancement and graduation decisions
- administering the above activities
- providing a safe learning and working environment
Conestoga considers student records to be confidential. It only discloses student personal information to third parties based on written consent, if required by law or as otherwise authorized by section 42 of the Freedom of Information and Protection of Privacy Act. For example, section 42 of FIPPA permits the College to release personal information to aid a law enforcement investigation and to facilitate the auditing of government programs. The Ministry of Training, Colleges and Universities Act also requires the College to comply with Ministry reporting requirements that may entail the disclosure of student personal information along with statistical or aggregate information.
For more information, or to request access to your personal information you may contact our Access and Privacy Coordinator at the following address:
Access and Privacy Coordinator
Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, Ontario, N2G 4M4
519-748-5220, ext. 2177 or firstname.lastname@example.org.
Further information about the Ministry's collection of statistical and personal information can be obtained from the Government of Ontario or Ministry of Training, College and Universities website or by writing to:
Director, Postsecondary Finance and Information Management
Postsecondary Education Division
7th Floor, Mowat Block, 900 Bay St
Toronto, ON, M7A 1L2
Program Suspension and Cancellation
Conestoga reserves the right to cancel, at any time, a program, course, a program major or option, change the location and/or term in which a program or course is offered, or change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons, or withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registration, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event Conestoga exercises such a right, the college's sole liability will be the return of monies paid to the college by the applicant or student.
Quality Approach and Policy Statement
Conestoga's Mission and Values reflect our ongoing commitment to quality. To build on our commitment, Conestoga's Continuous Quality Improvement (CCQI) initiatives demonstrate our dedication to continually seek opportunities for improvement, to meet and exceed the needs of our students, employees, and communities.
For information on our Quality Policies and practices please refer to Conestoga's Quality Matters web-based information at Quality Matters.
Statistics Canada Notice
Notification of disclosure of personal information to Statistics Canada:
Statistics Canada is the national statistical agency. As such, Statistics Canada carries out hundreds of surveys each year on a wide range of matters, including education.
It is essential to be able to follow students across time and institutions to understand, for example, the factors affecting enrolment demand at postsecondary institutions. The increased emphasis on accountability for public investment means that it is also important to understand 'outcomes'. In order to conduct such studies, Statistics Canada asks all colleges and universities to provide data on students and graduates. Institutions collect and provide to Statistics Canada, student identification information (student's name, student ID number, Social Insurance Number), student contact information (address and telephone number), student demographic characteristics, enrolment information, previous education, and labour force activity.
The federal Statistics Act provides the legal authority for Statistics Canada to obtain access to personal information held by educational institutions. The information may be used for statistical purposes only, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify a student.
Students who do not wish to have their information used can ask Statistics Canada to remove their identifying information from the national database. On request by a student, Statistics Canada will delete an individual's contact information (name, address, or other personal identifiers) from the Postsecondary Student Information System (PSIS) database. To make such a request, please contact Statistics Canada:
Monday to Friday
8:30 a.m. to 4:30 p.m. EST
Institutional Surveys Section
Centre for Education Statistics
Statistics Canada, Main Building, SC 2100-K
Tunney's Pasture, Ottawa, ON K1A 0T6
Via e-mail at: PSIS-SIEP_contact@statcan.gc.ca
Statistics Canada maintains a recommended standard disclosure notice for reporting to Statistics Canada's Postsecondary Student Information System (PSIS) on the PSIS Website
Conestoga Hours of Operation and After Hours Access
Regular hours of operation at all Conestoga campuses are from 7:00 a.m. to 11:00 p.m., Monday to Sunday. Student Recreation Centre hours are posted on the Athletics website.
Hours of operation are subject to change without notice and can be verified during the week with Facilities Management at ext. 3329 for Doon (Kitchener). For Cambridge (Fountain Street), Waterloo, Guelph, Brantford and Ingersoll, please check with the Administration Office at each respective location.
Campus closures may include statutory holidays which are listed as part of Conestoga's academic dates. Please note that closed means no entry permitted to students and public, including the use of after-hours passes. For information regarding campus closures or access to facilities outside regular hours of operation please contact Security Services at ext. 3357.
Full-time courses at Conestoga are typically delivered during the following hours:
Monday to Thursday, 8:00 AM to 8:00 PM
Friday, 8:00 AM to 6:00 PM
In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.
College/Campus Closure Practice
As a public institution, Conestoga attempts to remain officially open at all scheduled times. In the event of cancellations resulting from inclement weather or emergency situations, an announcement will be posted by 6am the day of, on the home page of the Conestoga website, and phone systems at each campus will be updated to reflect information pertaining to the closure. Notice of cancellation of evening classes will be posted on the website by 3pm the day of.
Closure information will also be broadcast through Conestoga's official social media channels, including Facebook and Twitter (@ConestogaC), and posted to College Service Updates. Local radio and television stations will also be advised of campus closures resulting from inclement weather or emergency situations.
If you are a student on clinical experience and classes are cancelled, it is your responsibility to notify your clinical supervisor.
Conestoga services a sizable geographic area from several locations. A bad weather/emergency situation may apply to one location only and not others. Any notice regarding closures will specify the college location(s) affected.
Smoking is not allowed in any Conestoga building. Help keep the environment clean by using the waste receptacles when you smoke outdoors. To provide unobstructed entry to the college for visitors and non-smoking employees and students, several campus entrances have been designated smoke-free. Smoking is not allowed outdoors in front of these entrances.
Use of the College Name or Logo
The names Conestoga College, Conestoga College Institute of Technology and Advanced Learning, the former name Conestoga College of Applied Arts and Technology, and any other name or logo(s) employed by the college are the exclusive property of the college and may not be used without first obtaining authorized permission.
Scheduled Examinations and Severe Weather Conditions
If the College is closed due to extreme weather, all assessments to be administered during a regularly scheduled class will be postponed until the next class.
If the College has to be closed in an examination week, the examinations scheduled for that day will be added to the end of the examination schedule, which will be extended by an additional day.
Students who cannot travel to the College due to extreme weather (eg. travel advisories or road closures) in their local area are responsible for notifying their faculty of their inability to write on the day of the assessment. The notice must be provided by email or telephone prior to the time of the scheduled assessment. Students who fail to provide this notice will receive a grade of zero. Students must make arrangements to write the assessment immediately upon their return to the College.
Notice of College closure will be posted on our website by 6 am the day of. Notice of cancellation of evening classes, will be posted on the website by 3 pm the day of (see College/Campus Closure Practice for more information).
The safety of our College community is a top priority. Conestoga services a large area and it is recognized that conditions can vary widely within the region. Always exercise your best judgement with respect to travelling during extreme weather, based on your individual circumstances. Public transportation, where appropriate, may be the safest option.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: Quick-SAT and Full-SAT. The Quick-SAT is 5 questions, occurs during week 5 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 44 questions and occurs late in the semester; a summary of the results goes to the academic manager to be shared with the faculty member. Typically about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.
Use of Electronic Devices in Classrooms and Labs
Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.
Use of Food and Beverages in Classrooms and Labs
It is the responsibility of senior management to ensure that the academic environment is clean and conducive to learning. The following policy statements will be adhered to regarding the use of food and beverages in classrooms and labs:
- There is no food permitted in any classroom or lab. Beverages are permitted in unbreakable, re-sealable containers. Please note that in computer labs, containers should be placed away from the keyboard to prevent unnecessary damage.
- Beverages (including water) are not permitted in health sciences skill labs. For health and safety reasons, instructions will be established by faculty and management within designated shop areas, such as Electrical, Metal Machining, and Woodworking.
It is the responsibility of instructional staff and management to ensure that the policy is adhered to by students.
The Cambridge (Fountain Street) and Doon (Kitchener) campuses have a limited number of lockers available for student use each semester. Lockers are available on a first come, first serve basis. Full-time students can access the locker assignment file online via the college website using their computer account. Students may only occupy one locker each school semester and it must be assigned to them. Students are not entitled to a locker during a co-op work term/semester. Under certain conditions, the college may choose to enter your locker. Lockers must be cleared at the end of the semester; otherwise, any possessions left in lockers are removed and disposed of after 30 days. The college is not responsible for lost, stolen, or damaged articles. Combination locks can be purchased at the Doon (Kitchener) Bookstore.
Guelph campus students will be able to receive their locker assignments the day of Orientation.
Waterloo students will be able to receive their locker assignments in the administration office between the hours of 8:00 a.m. – 4:00 p.m.
There are certain occasions/circumstances when the college may exercise the right to enter a locker:
- When a student terminates student status at the college.
- When there is clear and present danger to health or safety.
- During a police investigation, with appropriate warrants.
The college does not have the combinations to locks used on lockers, so entry under the above conditions requires cutting the lock.
Conestoga's Cambridge (Fountain Street), Doon (Kitchener), and Waterloo campuses are served by Grand River Transit (GRT). Contact GRT by phone at 519-585-7555. Visit Grand River Transit for information on student fares, routes & schedules or to use their Trip Planner, which can show you the fastest route from your front door to the college. GRT bus tickets can be purchased at the Doon (Kitchener) Campus Bookstore.
The Guelph campus is served by Guelph Transit. Contact Guelph Transit by phone at 519-882-1811 or visit Guelph Transit for more information on fares, routes & schedules, and additional transit services such as Next Bus.
Conestoga students studying in Brantford can find out more about Brantford Transit's fares, schedules, and services by visiting their website or contacting 519-753-3847.
The Stratford campus is served by City of Stratford Transit. Contact Stratford Transit by phone at 519-271-0250 ext. 264, or visit their website for information about fares, routes, and schedules, as well as additional transit services.
References and Recommendations
There may be occasions when students approach Conestoga College faculty, staff and administrators to request a reference letter or recommendation. These could be for the purpose of gaining employment, applying to other post-secondary institutions for additional education, applying for scholarships, bursaries, and awards, or for other unspecified reasons.
In order to comply with privacy laws, students must provide written consent prior to any faculty, staff or administrator acting as a referee. Students have the right to inspect and review reference letters unless they waive their right in writing. If a student waives the right to inspect and review a copy of any written references, the referee can send the reference letter directly to the employer, educational institution, or organization. This may be required in certain circumstances if a letter is to be provided. For example, a requesting institution may require reference letters be sent directly from the referee to the institution in a sealed and signed envelope. If the student does not waive the right to review, this fact may be noted in the reference letter. Please note that faculty, staff, and administrators always have the right to not provide a reference or recommendation in any scenario. This is especially the case if the reference or recommendation is outside of their scope of practice.
Program Handbooks may contain additional School-specific guidelines related to reference letters and recommendations.
Safety and Security Services
For general inquiries, contact Security Services at:
Cambridge (Fountain Street): Main Foyer, 519-748-5220, ext. 3357
Doon (Kitchener): Main Building, Room 2B10-6, 519-748-5220, ext. 3357
Guelph: Room A5, 519-824-9390, ext. 3357
Waterloo: Room Main Foyer 519-885-0300, ext. 3357
Safety and Security Services provides 24-hour security at the Cambridge (Fountain Street), Doon (Kitchener), and Waterloo campuses, and daytime/evening/weekend security at the Guelph campus. Concerns or offences may be reported to Safety and Security Services.
Emergency number on campus: ext. 5555 - for all medical, fire situations, and police assistance from all campuses (Cambridge [Fountain Street], Doon [Kitchener], Guelph, Stratford and Waterloo).
Safety and Security Services provides the following services: first aid, personal safety education/plans, general information, emergency response, investigations, self defense training, mobile and bike patrol, crime prevention education, parking - sales, assistance and enforcement, security at residence and campus events.
Emergency phones and alarm systems emergency phones are available throughout the Cambridge (Fountain Street) Doon (Kitchener) and Waterloo (University Ave) campuses.
Check out our new Mobile Safety App available free for download on any phone system.
For more information on emergency response and what to do, go to the Security Services webpage.
Walk Safe Escort and Patrol Service
Walk Safe is a Safety and Security Services initiative available at all campuses through the Security Services office for students, employees and visitors. At Doon (Kitchener) Campus, the escort station is place at the parking desk across from the LRC on Monday-Thursday 6:45 p.m. - 10:45 p.m., September through to April. All other arrangements for a safety escort can be done by contacting Safety and Security Services. For information, call ext. 3357.
Any form of violence is not tolerated at Conestoga. Any incident of violence must be reported immediately in accordance with this policy to Security Services.
Conestoga promotes the highest level possible of safety and security in all of its activities. While violence is not pervasive at Conestoga, no college is immune from it.
All college employees and students strive, and share a responsibility, to create and maintain a campus environment that is Safe and Healthy.
This policy recognizes that violence often begins with harassing acts or disruptive behaviours that can escalate into threats to personal safety. It is meant to augment all existing college policies that address inappropriate behaviours. It does so by specifically dealing with those elements of actual or threatened violence associated with any incident.
Violence includes assaults, threats, bullying, stalking, intimidation and other disruptive behaviours. It can involve oral, written or electronic statements, gestures or expressions that communicate a direct or indirect threat of harm.
All members of the Conestoga community have a duty to report actual or potential violence on college property, or during a college-approved activity. All reports shall be taken seriously and investigated. No reprisals will be taken against any individual who makes a report, unless it is found to be of a vexatious or vindictive nature.
Any person who finds themselves in imminent danger while on college property or engaged in any college approved activity should immediately contact Security Services at ext. 5555. The primary consideration is to ensure the safety of that person(s) as well as any other person in the immediate vicinity who might be a risk.
Nothing in this policy shall prevent any member of the Conestoga community from directly contacting a police service or other appropriate emergency response agency.
Incidents of violence perpetrated by employees must be reported to a college management staff member and the Director, Safety and Security Services (or designate), who will consult with Human Resources to determine appropriate sanctions.
Incidents of violence perpetrated by students must be reported to Security Services, and shall be investigated according to the Student Code of Conduct Policy.
Incidents of violence perpetrated by persons who are not employees or students must be reported to Security Services and/or the appropriate Police Service. The police service having jurisdiction will be contacted by Security Services in appropriate circumstances.
Any incident where a person is injured and/or needs to seek outside medical assistance as a result of violence on campus (or during a college-approved activity) must also be reported to the Health and Safety Office.
The originator of any report of actual or potential violence will, in all cases, be:
- Advised that their report has been received and is being investigated
- Informed of the outcome of their report.
Security Services will ensure appropriate members of the college community are informed when they have reasonable grounds to believe a risk of violence exists.
Any individual who commits or plans a violent act on college premises may be trespassed from all campuses and/or subject to disciplinary actions, criminal charges or both.
The Student Code of Conduct Policy and the Human Resources Practice on Disciplinary Measures should be referred to for more information on disciplinary sanctions.
In addition to the processes described above, the college is committed to providing support services to victims of violence. Students have access to assistance from Student Services Counsellors.
Minors on Campus
Unaccompanied minors who are not students or Student Recreation Centre members are prohibited on college premises for reasons of safety/liability. Accompanied minors are permitted in classrooms, computer labs, and general areas only under exceptional circumstances. You must receive prior consent from the faculty or service area involved.
Prohibition of Weapons on Campus
No person, while on property controlled or owned by Conestoga, shall possess, carry or use any firearm, weapon, imitation of a weapon, ammunition, knife, prohibited device or dangerous chemicals, including explosives and fireworks. Certain exceptions may exist, such as for police officers or certain bona fide religious items. If you are not certain whether an item may be brought onto campus, please see Safety and Security Services prior to bringing the item to campus.
Be-Dah-Bin Gamik, (Place of New Beginnings) provides services for Indigenous students, including those who are First Nations (status and non-status), Metis and Inuit. Our services ensure a smooth transition to college life by providing ongoing student support. The service includes social and cultural events and activities, traditional counselling services, and Elders-in-Residence programs and the Aboriginal Student Circle.
Doon (Kitchener) Campus: 519-748-5220, ext. 2470 or 2251, or drop into Room 2A601, in the main teaching building.
Advancement Office: Alumni
Conestoga's alumni community includes more than 135,000 graduates who contribute to the prosperity and well-being of their communities as innovators and entrepreneurs in business, industry, health care and community services. When you complete your studies, you will become a member of this growing and dynamic network. As a student, you will have the opportunity to draw on the knowledge and experience of graduates involved in your chosen career field. The Alumni team looks forward to hearing from you: we provide volunteer opportunities and networking events that can help you build your career before you graduate and contribute to your long-term success.
Connect with us:Twitter @ConestogaAlumni
Athletics and Recreation
Calling all Condors! An active and healthy lifestyle is a key component to success at college. Whether you compete on a varsity team, have fun with your friends in an intramural league, or want to maintain your general well-being, there is something in Athletics and Recreation for you.
- Triple and double gymnasiums
- Fitness Centre with state-of-the-art equipment
- Multi-purpose rooms
- Squash courts
- Indoor running track (170m)
- Social spaces for students to meet and network
- Wellness Office
- Athletic therapy
- Fitness Centre Orientations
- Massage therapy offered by Conestoga Students Inc.
- Chiropractic therapy offered by Conestoga Students Inc.
- Men's and Women's Varsity teams (Full-Time students only)
- Cross-country running
- Softball (women's only)
- Outdoor and indoor soccer
- Fitness classes
- Student events
- Drop-in sports
- Intramural programs
- Ice and ball hockey
- Flag football
- Cricket (NEW)
If you are a full-time student from the Doon (Kitchener) or Cambridge (Fountain Street) campuses, all of this is paid for through your Student Recreation fee. If you are a full-time student from another campus, or a part-time student pursuing a certificate, diploma or degree, you can choose to purchase a student membership.
Visit our website to find out more about our facilities, programming and teams.
Recreation Centre Front Desk: 519-748-3512
Recreation Centre email: email@example.com
Connect with us:
The Bookstore sells textbooks, course materials, and school supplies. In addition, the Bookstore offers a wide range of Conestoga crested clothing and giftware.
Your Personal Booklist
The Bookstore offers different ways for you to save on textbooks, including new and used book rentals, digital options, and used textbooks.
Check out what options you have through your personal booklist, which you can access from the Bookstore home page - all you need is your student number. Once you have your booklist, you can easily buy or rent your books online or find them in-store. *Please note that your booklist will be available only after you have received your timetable.
eText at Conestoga College
There are a number of eText programs at Conestoga College. Students in eText programs are required to participate and will gain access to digital course resources for approximately 40% less than the cost of printed texts. The cost of these resources are integrated into program fees and collected when those fees are due at the beginning of each semester. Along with the cost savings, there are other benefits to the eText program. Students will have access to their resources on the first day of class and will be able to continue to have access to these resources anytime and anywhere. Students permanently own their eTexts and there is 100% access online and offline. Students can also print their eTexts.
For more information about your eText program, please email firstname.lastname@example.org.
Bookstore Contacts & Hours
The Bookstore has locations on three campuses. You can aslo purchase your course materials, select crested clothing, and Conestoga giftware online and pick it up in-store or have it delivered right to your home!
Please note hours are subject to change throughout the year. For updated Bookstore hours, please visit the Bookstore website.
Doon (Kitchener) Campus
Telephone: 519-748-5220 ext. 3241
Monday – Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Telephone: 519-748-5220 ext. 6126
Monday – Friday: 10:00 a.m. – 1:00 p.m.
Telephone: 519-748-5220 ext. 5238
Monday – Thursday: 9:30 a.m. – 2:00 p.m.
Service at Other Campuses
Cambridge (Fountain Street) Campus: Textbooks and materials for any Cambridge (Fountain Street) Campus programs are available in-store at the Doon (Kitchener) Campus Bookstore or online through the Bookstore website. When you order online, you can choose to have your course materials shipped directly to your home, held for pick up at the Doon Campus Bookstore, or during the beginning of each term, available for pick up at Cambridge Campus during specific hours (which will be posted on the Conestoga Bookstore website).
Riverside Glen (Guelph) & University Gates (Waterloo) Campuses: Students at Riverside Glen and University Gates can purchase their textbooks online via the Bookstore website or in-store at the Guelph or Waterloo Campus Bookstores, respectively. For scrubs, a sizing day will be scheduled and will take place on location. After the sizing day, scrubs can be ordered at the Guelph or Waterloo Campus Bookstores, and are available for purchase at the Doon (Kitchener) Campus Bookstore.
Brantford Campus: Students at the Brantford Campus can purchase their textbooks at the Doon (Kitchener) Campus Bookstore or online.
Cambridge (Downtown), Stratford, and Ingersoll: These campuses do not have a bookstore facility. Textbooks can be purchased at the Doon (Kitchener) Campus Bookstore or online.
Continuing Education: Unless otherwise indicated in the course description, the cost of textbooks and/or supplies for Continuing Education programs and courses are not included in the course fees. Your instructor will advise you at the first class whether you will be required to purchase a textbook and/or supplies and where these may be obtained.
Note: The Bookstore accepts VISA, MasterCard, American Express, cash, ONE Card Condor Cash, or debit card. The Bookstore does not accept personal cheques. Credit cards cannot be accepted over the telephone.
Conestoga Career Centre - Services for Job Seekers & Graduates
The Conestoga Career Centre is a FREE Employment and Training service, open year-round to the public. Programs are provincially funded through Employment Ontario and are available for individuals who are working under 20 hours per week and not in school full-time.
We can help you meet your job goals. Connect with us if you want assistance with:
- Finding new employment and career opportunities
- Creating a personal plan
- Gaining a competitive edge by connecting with Conestoga affiliated employers
- Understanding the job opportunities in your local area
- Launching your career job
While you are a Conestoga student, please visit myCAREER location or online myCareer.conestogac.on.ca for your career and employment needs. Also visit myCAREER if you are graduating as an International Student and have not acquired a permanent resident card.
For more information, contact or drop-in to a Career Centre near you:
Doon (Kitchener) Campus: Welcome Centre
299 Doon Valley Drive, Kitchener
call 519-748-3535 or 1-877-748-3535
Waterloo Campus: (Also serving Wellesley, Elmira and New Hamburg)
108 University Avenue East
For services in Waterloo Region Email: email@example.com or call 519-885-0300, ext. 5226 or 519-748-3535
Stratford Campus: (Also serving Listowel, St. Marys, Wingham, Exeter, Seaforth, Clinton and Goderich)
130 Youngs Street, Stratford
Email: firstname.lastname@example.org or call 519-271-5700, ext. 7224.
Find us also on Facebook, Twitter & LinkedIn
Conestoga College Residence & Conference CentreThe Conestoga College Residence & Conference Centre, located at Doon (Kitchener) campus and in close proximity to the Cambridge (Fountain Street) campus, provides accommodations to registered, full-time students.
At Residence we offer a fun, engaging community atmosphere that reflects the needs of today's students. Our Residence Life Program has been created to support students in their academic endeavors by challenging both personal growth and development. The program works in collaboration with college support services and resources to further enrich their experience and enhance the overall college experience.
To apply please visit My Housing Portal. The acceptance process is completely online through the student portal. For additional information including important dates and residence fees, please visit Conestoga Residence or contact us by email at email@example.com. Residence information will be provided to students upon move in and can also be found on the website. The official move in date is Sunday, September 1, 2019 and an optional, but highly recommended early move in and orientation week starts on Sunday, August 25, 2019.
Address: 99 Conestoga College Blvd., Kitchener, N2P 2N5
Conestoga Students Inc. (CSI)
Conestoga Students Inc. (CSI) is the official student association of Conestoga College and provides all full-time and part-time students with services, representation, and activities. CSI is directed by students to enhance the experience for all student members at Conestoga. Learn more about CSI and all that is available to you at www.conestogastudents.com.
In 2019/2020, CSI will be changing its service model, including membership tiers. There are essential, premium and all access memberships. There are essential fees and non-essential fees that include perks and benefits that allow you to enhance your student experience. You can learn more about these membership tiers, along with fee descriptions and information at www.conestogastudents.com.
CSI invites students to enjoy our on campus Pita Pit location (Doon campus, 2nd floor of the Conestoga Student Recreation Centre), our on campus restaurant and bar, The Venue, and our Wellness Office where you can book onsite massage, chiropractic and physio appointments.
CSI also continues to engage the student community through our new website at www.conestogastudents.com and through weekly video content and updates on all major social media platforms found @cstudentsinc on Instagram, Twitter and Snapchat and Conestoga Students Inc. on Facebook. You can also find out more about CSI, event information and ticket sales, along with wayfinding around campus with our campus map feature on the CSI app. Just look up Conestoga Students Inc. on your Apple App Store or Google Play to download it today.
Cambridge (Fountain Street) Campus, Main Floor Atrium, 519-748-5131 ext. 4534
Doon (Kitchener) Campus, Main Building, 519-748-5131 ext. 3575
Waterloo Campus, Welcome Centre, Student Lounge, 519-748-5131 ext. 5868
Brantford, 274 Colborne St, Basement Lounge – 519-748-5131 ext. 7396
Guelph, Main Cafeteria, Service Desk – 519-748-5131 ext. 6188
Monday to Thursday - 8:30 a.m. - 4:30 p.m., Friday - 8:30 a.m. - 2:00 p.m.
"Hours are subject to change at your select campus. Refer to www.conestogastudents.com for more information."
CSI Health & Dental Plan
CSI offers a comprehensive health plan to all students enrolled in full-time, government funded programs. Learn more at www.studentcare.ca
**Note: Not all programs are assessed this fee. Please double check your tuition to confirm your billing.**
International Health & Dental Plan
CSI also issues the International Health & Dental Plan. All full-time studying International students will be billed $500 for the Conestoga International Health Insurance Plan (CIHIP). This is a necessary payment for students moving to Canada and attending Conestoga College. International students will also be billed $295 for the CSI Health & Dental Plan.
Opting Out/Opting In - Premium Refund (Change of Coverage)
First Year Students
Students who already have similar health plan coverage through another provider can opt out of the CSI Health Plan and get a full refund. Detailed information about opting out or change of coverage can be found at: http://studentcare.ca/rte/en/IHaveAPlan_CSI_ChangeofCoverage_OptOuts
All eligible full-time students are members of the Student Care health plan. Each student has the opportunity to opt out or opt in dependents during the change of coverage period. If you do not change your status with Student Care, you will automatically be covered by the plan for the academic year. You can learn more about your comprehensive health plan at: http://studentcare.ca/rte/en/IHaveAPlan_CSI_Home
If you lose your health plan coverage throughout the year and require the CSI health plan coverage offered through Student Care, please visit our CSI Wellness Office at the Doon (Kitchener) Campus.
CSI Wellness Office
Location: Conestoga Rec Centre - Room RC 173
Phone: (519) 748-5131, ext. 3585
Fees labeled essential are mandatory for all students, while fees labeled non-essential have an opt-out option.
CSI HEALTH AND WELLNESS FEE
This fee funds essential services and programming which support the overall health and wellness of students. This fee provides access to health professionals, support services and health and wellness programming.
CSI CAREER SERVICES FEE
This fee funds a range of career related services and programming that provide professional and career skill development to support career readiness.
CSI ACADEMIC SUPPORT FEE
This fee contributes to programming, workshops, peer to peer support services and resources to improve academic success.
CSI ADVOCACY FEE
Conestoga Students Inc (CSI) believes in working collaboratively with Conestoga administration, post-secondary education (PSE) stakeholders and government to improve the college experience. We are the advocating voice on behalf of Conestoga college students in partnership with student leaders on all levels of government. This fee ensures that the CSI Board of Directors actively advocates and represents the students of Conestoga's best interests.
This fee supports the following:
- Student advocacy and representation for all levels of government
- Membership fee to provincial and federal advocacy organizations
CSI EVENTS FEE
Conestoga Students Inc. (CSI) provides events, activities and lounge spaces that provide opportunities for students to network and engage with other students. Recreational programing that provides meaningful opportunities for relationship building is an integral component to ensure a student has a successful academic career and helps to create community and connection among students. Events and activities are held throughout the year at all campuses. This fee provides many exciting and entertaining opportunities to get involved on campus as follows;
- Free Food
- Pub Nights
- Trivia Contests
- Orientation Events
- Frosh Week
- Bollywood Nights
- Homecoming Events
- Contests and Prizes
- Awareness Programing
- Frosh Kits
CSI Legal protection Fee
The CSI Legal Protection Program ensures that students have the tools and financial means to defend their legal rights, have access to legal information via a toll-free legal assistance helpline, and have further counsel should you they qualify for legal representation. Legal representation includes: Housing Rights or Tenant Disputes, Employment Rights, and Academic Rights.
This fee supports the following:
- Legal information and assistance
- Fees of lawyers or bailiffs
- Legal expenses, such as court fees and attendance, and witness expenses
- Expert fees
CSI student clubs Fee
Conestoga Students Inc. (CSI) administers the campus Club and Society program on multiple campuses. Students are welcome and encouraged to create a club or society, join one of the many already existing clubs or societies, or attend a club event. This program provides networking opportunities and helps to foster and build a sense of community at Conestoga.
This fee supports the following:
- Club and Society administration
- Club and Society spaces and lockers
- Club and Society Funding and support
- Club and Society training and resources
- Co-Curricular Recognition for Club involvement
Student Success Advisors are here to help you!
Student Success Advisors can help you figure out how to get things done at Conestoga. They can connect you to college services and provide guidance on how to navigate college life.
- Refer you to counsellors and academic supports
- Help you understand college policies and processes
- Assist you in solving problems and communicating with staff and peers
- And much more!
Tutoring, Math and Learning Skills
Put your strengths to work and develop new skills to meet program expectations. Our team of tutors, math consultants and learning skills advisors are here to help you be successful. We can help you get organized, improve your study skills, and build your confidence in course materials.
Appointments are available at Doon, Cambridge, Guelph and Waterloo campuses. For more information email myLearning@conestogac.on.ca or call 519-748-5220 ext. 3232.
We offer free tutoring in over 300 Conestoga courses! Visit our website to book a tutoring appointment online.
We provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. We work with you to understand the impact of your disability in the college environment and develop a success plan that considers your goals and the academic accommodations available to support you.
If you had an IEP in high school, or you would like to consult with an Accessibility Advisor about accommodations please make an appointment by emailing firstname.lastname@example.org or calling 519-748-5220 ext. 3232. Appointments are available at Doon, Cambridge, Guelph and Waterloo campuses.
For more information on the documentation required for academic accommodations please visit the Student Success Services website.
Health and Wellness Services
Be well so you can do well! Your health and well-being are important factors in being successful at college and beyond. We know that life happens and things don’t always turn out the way you planned, but we’ve got you covered. Need someone to talk to? Concerned about your mental health? Feeling unwell? Have questions about your physical health? Want to make a change but not sure where to start? We have professional counsellors and health professionals to support you.
Counselling Services and mental health supports
We offer free, private and confidential counselling appointments to full time students. If you are feeling stressed, worried or uncertain of how to move forward in an area of your life, a counsellor can help you figure out steps to overcome obstacles and find balance.
Appointments are available at Doon, Cambridge, Guelph and Waterloo campuses. To make an appointment phone 519-748-5220 ext. 3360.
For a more casual approach to mental health support and self-care we offer a peer support services in The Breathing Space at Doon Campus (Room 1A107). Peer support means talking to a person who may have been through similar mental health challenges you are experiencing. Our peer support worker will listen and help you identify strategies to support your well-being.
The Breathing Space (Doon 1A107) offers a peaceful place for students to decompress and engage in self-care activities like meditation, colouring, puzzles and games. It is also a venue for drop-in mental health support groups and occasional wellness events.
Medical Care Clinic
The Medical Care Clinic is located at Doon campus, but is available to all Conestoga students.
Make an appointment in person at Doon Campus, Room 1A102 or by calling 519-748-5220 ext. 3679.
The cost of appointments with our doctors and other health professionals are covered by OHIP or other medical insurance. You will need to provide proof of insurance at your appointment. For more information on student health insurance please contact CSI.
Not sure if your program is right for you? Are you unclear about your future career options? Need help with job search? Advising is available at all campuses to assist you with your career planning and preparation needs (please refer to the service schedule for your campus).
Our advisors can help with:
- Discussing program and course changes
- Exploring career options related to your program of study
- Developing a professional resume and cover letter
- Building interview and networking skills
- Launching a successful job search
Conestoga's Career Portal
Visit the Career Portal to find the advising schedule at your campus and to book an appointment online. You can search hundreds of job postings, register for employer events and job/career fairs, and access helpful career and employment resources.
Introducing the Student Experiential Record (SER)
Your Student Experiential Record documents the knowledge, skills and experiences you have acquired through curricular and co-curricular activities. Advisors can help you identify opportunities to enhance your Student Experiential Record and leverage your experiences to achieve your career goals.
For additional information on myCareer and what services we offer please call 519-748-5220 ext. 2298 or email myCareerServices@conestogac.on.ca.
All co-op students take a series of Co-op & Career Preparation modules that aid them in preparing for co-op work terms as well as lifelong employment. Co-op Advisors help facilitate online learning and provide personal assistance to co-op students by program – assisting with résumés, cover letters, interview and job search skills. They also monitor work term progress and mediate when workplace issues arise. Employer Relations Officers facilitate the student application and selection process, including advertising job openings, providing employers with applications and arranging interview schedules. During the term prior to each co-op term, co-op students will be able to access and apply to co-op jobs via the MyCareer system that can be accessed through the student portal. Co-op work terms are not guaranteed, so all co-op students are required to conduct an independent job search in addition to the opportunities generated by the Employer Relations Consultants, job developers who also work in the Co-op Department.
The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
For more information we invite you to drop in or call 519-748-5220, ext. 3756
Cambridge (Fountain Street) Campus: visit the Co-op Office in A1213
Doon (Kitchener) Campus: visit the Co-op Office in the Welcome Centre, Room 262
Guelph Campus: by appointment or posted office hours
Waterloo Campus: visit the Co-op Office in 2A30
Brantford Campus: by appointment or posted office hours
Food ServicesChartwells is proud to be the food service provider for Conestoga College. Food Services are provided at Doon, Cambridge, Guelph and Waterloo campuses. The cafeterias are open Monday-Friday; please consult posted hours of operation at each campus.
Information regarding health and wellness, catering, promotions, featured specials and ONE card can be found on our Website at Dine on Campus www.dineoncampus.ca
Our Main office is located at the Doon Campus, if you'd like to visit us in person. We are always available to answer any questions by contacting our office at 519-748-5039 or by e-mail at: Jennifer.email@example.com
The Doon campus hosts two food service areas. Condor Café is located in the lower level of B-wing. Subway and Pizza Pizza are located in E-wing. Food offerings range from Chef Inspired international dishes to homemade features, Create Station made to order, Grill Station offering breakfast and lunch , Smokes Poutine, Daily Soup selections, On-The-Go prepared daily in house for take-out offering fresh sandwiches, salads and snacks. We proudly brew Starbucks coffee, and include Pizza Pizza, and Subway on our menu.
Be sure to visit us to see the wide variety of healthy foods including your dietary options for halal, made without gluten, dairy free and vegan for yourself!
International Support Services
The International Support Services team helps international students integrate into their new lives in Canada and at Conestoga. We provide a wide range of pre-departure and arrival services as well as day-to-day assistance to address the unique needs of international students.
Transition services through the International Transition Coordinators are designed to provide pre-arrival information and resources to prepare for the journey into Canada, as well as post-arrival skills-building and support to foster the students success at Conestoga.
New students are encouraged to take advantage of onboarding activities facilitated by International Service Coordinators. Interactive and informative sessions at International Start Smart/Registration and International Orientation introduce you to College services and resources, and help you complete important start-up tasks like setting up your housing and banking.
International students are expected to comply with policies set out by Immigration, Refugees and Citizenship Canada (IRCC). Licensed International Student Advisors have specific expertise in immigration policy and requirements, providing you with valuable information and advice on Visas, Study Permits, Co-op/Work Permits and settling in Canada.
To find more information about services, activities and resources for international students, please email firstname.lastname@example.org, or visit us at our various campus locations:
Welcome Centre, Room #200
519-748-5220, ext. 3556
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Waterloo CampusWelcome Centre
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Brantford Campus50 Wellington St
519-756-8228 ext. 5491
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Use your Condor-ID to login to many of the College Digital Services – such as Email, Lab & Open Access computers, on-campus Wi-Fi, Student Portal, eConestoga, software downloads, select a Locker, and more.
To find your Condor-ID and the default password, go to http://it.conestogac.on.ca/support, Click "Get Connected", then "Students" for instructions.
If you are taking an OntarioLearn course, please refer to this link: http://www.conestogac.on.ca/distance-learning/ontariolearn/gettingstarted.jsp
Get Connected to the Wi-Fi
On any modern mobile device, you can connect to the Wi-Fi on campus using your Condor-ID. For a quick guide on how to connect, visit our IT Support Site: http://it.conestogac.on.ca/support and click on "Get Connected".
Check out your Email
At Conestoga College, students use Office 365 for official email correspondence. Office 365 provides a secure and stable email account with 100GB email storage, 1 TB of cloud document storage in your OneDrive, and free installation of Microsoft Office for your PC or MAC computer. For information on how to connect to your email, check out our IT Support Site: http://it.conestogac.on.ca/support, and click on "Email". For tips and tricks on using your Office 365 account, check out https://support.office.com.
Printing on Campus
At the beginning of every semester, students receive a $50 non-refundable print balance. You can print in any Computer Lab, Open Access Lab or Hallway kiosk available throughout the College. Check out the Printing Support page for more information: http://it.conestogac.on.ca/support/printing/.
Library services and resources are available to students at all campuses. By visiting the Library's website, you can access an excellent and extensive collection including eBooks, streamed videos, articles and online help. To access the Library's online resources (e.g., eBooks) from off-campus, your Library Pin is the last 4 digits of your Conestoga Student number. Your ONE Card is your Library card for borrowing in person. Campus to campus delivery is available.
Additional supports provided by the Library includes:
Our Doon, Cambridge and Waterloo Library locations offer in-person research help, collaborative and individual study space, computers, printing, plus meeting rooms that can be booked online. For our hours and additional information, visit our Contact Us page, email email@example.com, or try our virtual chat/text service, askON.
Cambridge (Fountain Street), Room A1109; Tel: 519-748-5220, ext. 4526
Doon (Kitchener), Main Building, Room 2B5; Tel: 519-748-5220, ext. 3361
Waterloo, Room 1A18; Tel: 519-748-5220, ext. 5150
ONE Card (Student ID)
The Conestoga ONE Card is the required official identification card for all employees and for all full-time and apprentice students. The card is designed to keep campus life simple by offering an all-in-one solution to accessing campus services and purchasing. Your ONE Card will be required for such things as purchasing a bus pass, picking up your parking pass, writing your exams, and gaining entry to the Student Recreation Centre. You can also add Condor Cash to your ONE Card - Condor Cash can be used to purchase textbooks at the Campus Bookstore, food at on- and off-campus locations, items from vending machines, and various other student services around campus, many of which provide Condor Cash discounts and incentives.
For more information on uploading your photo, loading Condor Cash and to watch a short video, please visit www.conestogac.on.ca/onecard. The ability to LOAD, TRACK and SUSPEND your Condor Cash account on your ONE Card can all be done easily on-line. For detailed information on terms and conditions of the ONE Card use please visit www.conestogac.on.ca/onecard/services/terms.jsp.
Registrar's Office (Welcome Centre)
Information Centre/Admissions/Student Records/Fees/Registration: 519-748-5220, ext. 3656
OSAP, Student Financial Services: 519-748-5220, ext. 3378
International Fees: firstname.lastname@example.org
Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m.
Student Financial Services
Staff in the Student Financial Services office are available to provide advice and guidance to help students access government student financial aid programs, college awards, bursaries, and scholarships.
Ontario Student Assistance Program (OSAP)
The Ontario Student Assistance Program (OSAP) is a need-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote access to post-secondary studies through direct financial assistance for educational costs and living expenses. OSAP provides loans and grants to students and is intended to supplement the financial resources of students and their families. OSAP is not designed to cover 100% of a student's costs, so it is important to supplement student income with summer jobs, work study jobs and bursaries (see information below about the General Award application).
Applications are submitted via the OSAP website; osap.gov.on.ca. The deadline is 60 days before the end of the study period. However, to have funding available by start of term, we recommend applying at least 8 weeks before the start of the study term.
All OSAP supporting documents can be scanned and uploaded on the OSAP website. Students will provide an email on their OSAP application and will be asked to verify the email to receive important OSAP communications, including messages about their Master Student Financial Assistance Agreement (MSFAA). The MSFAA is now completed on the National Student Loan Service Centre's (NSLSC) website at canlearn.ca. Most documents, including the MSFAA and signature/consent pages, only have to be submitted with the student's first OSAP application. These documents will remain active as long there is no break in studies.
Approximately one week before the start of classes, if all required documents have been submitted, and the student is fully registered, Conestoga will automatically confirm enrolment and OSAP funding will be released within 5 to 10 business days. The amount the student owes in tuition will be automatically sent to the College, and any remainder will be sent directly to the student's bank account.
OSAP funding for a fall/winter study period is released in two installments; one in the fall and one in the winter. The loans are released in a 60%/40% split, so students may receive slightly more funding in the fall semester.
The OSAP funding year starts each September; the same as the academic year. Students must submit a new application for each year they want OSAP funding. Students have a choice of receiving loans plus grants or grants only. Grants do not have to be paid back, but OSAP must be able to confirm income, so it is important for students and parents to file their income taxes every year to remain eligible for non-repayable grants.
Changes to income or personal situations while studying at Conestoga can impact OSAP assessments. Please notify Student Financial Services in writing of any changes as soon as possible at: email@example.com
Student Assistance Programs from Other Provinces
Conestoga College administers student aid programs for all provinces and territories in Canada. Students should visit their home province's student aid website for applications and information. Please contact Student Financial Services at firstname.lastname@example.org for further assistance.
Conestoga College Awards, Scholarships, and Bursaries
Conestoga has over 400 awards, scholarships and bursaries available each year. Students must submit an application each term to be considered for all of the awards they may be eligible for. To be considered for an award, complete the following steps:
Log in to the Student Portal
Select the Financial tab
Click on My Award Applications
Select the current term (i.e. Fall 2019)
Complete all of the information in each tab
Review your application and submit
Award Application Dates
|Term||Application Opens||Application Closes
| Fall 2019
||Friday, October 4, 2019
| Winter 2020
||Friday, February 7, 2020
||Friday, June 5, 2020
CCSAF Bursary eligibility:
- Apply for, and be receiving OSAP (or other provincial student financial aid)
- Be enrolled full-time, or part-time if you have a permanent disability and are registered with accessibility services
- Apply by completing the awards application as outlined above
Note: Bursary amounts will vary according to your individual assessment. Students who are receiving Second Career funding are not eligible to receive the CCSAF Bursary.
Academic Achievement Awards
The college recognizes exceptional academic achievement by its students both during their studies and upon graduation. There are four categories of academic recognition upon graduation: President's Honour List, Graduation with High Distinction, Graduation with Distinction, and Conestoga Honour List.
Governor General's Academic Medal: A bronze medal goes to the graduating student with the highest academic grade average for all courses in a diploma program. Presented at Fall Convocation.
President's Scholar Award: An inscribed Conestoga Coat of Arms is presented by the president to the student who achieves the highest academic standing in all courses, with no failed courses, upon graduation from a four-year Conestoga baccalaureate program. Presented at Fall Convocation.
The James W. Church Award: This prestigious award was established in 1977 by the Board of Governors in honour of James W. Church, the founding President of Conestoga College. The award recognizes a student who excels in the three areas deemed by Dr. Church to be important for a person to become all that he or she is capable of being. The winner of the James W. Church Award receives a cash award and is recognized with a framed Conestoga Coat of Arms. Presented at Spring Convocation
Conestoga College Mastercraft Award: In 1980, past-president Kenneth E. Hunter established the Mastercraft Award to recognize student achievement of excellence in program-related skills. To qualify for final judging, entries must first be selected as winners at the program level. Projects are judged on first impression, innovation, creativity, skill and quality. The winner of the Mastercraft Award receives a cash award and is recognized with a Conestoga Coat of Arms at Convocation. Presented at Spring and Fall Convocations
Student Financial Services Office Location:
Doon (Kitchener) Campus, Welcome Centre
OSAP and Financial Aid Enquiries email@example.com
Award, Scholarship, and Bursary Enquiries: firstname.lastname@example.org
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Work-Integrated Learning (WIL) Support Services
Many students enroll in programs that have a work-integrated learning (WIL) component that allows students to gain hands-on experience while applying classroom learning in a workplace or practice setting. WORK INTEGRATED LEARNING SUPPORT SERVICES provides support to students, faculty and partner sites to prepare for and participate in work-integrated learning opportunities (excluding co-op work terms). Your Program Coordinator and/or Placement Officer will provide specific details throughout your program regarding your program's WIL opportunities.
The WIL Document Services team helps students to complete any mandatory health and safety requirements that are required prior to taking part in WIL experiences. These MAY include proof of immunizations, TB Testing, Police Record Check/Vulnerable Sector Screening, First Aid/CPR, etc. You can refer to the College website for further details regarding your program’s specific requirements. WIL also administers a mandatory pre-placement Occupational Health and Safety course that prepares students to be safe in the workplace. The WIL team manages processes that support WIL experiences, including monitoring compliance, risk management, legal and insurance requirements, and the documentation and reporting of WIL experiences.
For more information related to your WIL health and safety requirements we invite you to drop in or call 519-748-5220, ext. 3101
Doon (Kitchener) Campus: visit, Room 3F13
Student Rights and Responsibilities
As a student, you are entitled to learn, study and work in an environment that is civil, safe and respectful of your well-being and dignity — that is your right. As a student, you are also expected to conduct yourself in a responsible manner that provides all members of the Conestoga community with the same respect and dignity that you are entitled to — that is your responsibility. Rights and Responsibilities are a partnership; you cannot have one without the other.
As a college, Conestoga is committed to working together to uphold the standards from which the foundation of the Student Rights & Responsibilities policy and procedure reflect: integrity, respect, inclusion, equity and academic success.
The Student Rights and Responsibilities Office (SRRO) responds to student-initiated concerns, student conduct and employee questions around student and college rights and responsibilities.
The Student Rights and Responsibilities Office (SRRO) supports students and employees in the following ways:
Navigation –Assists the Conestoga community in navigating services, policies and procedures; particularly in regards to the Student Rights & Responsibility policy and procedure.
Consultation – Collaborates with the Conestoga community to identify students in distress or address disruptive student behaviour, as well as report overall statistical trends.
Resolution – Supports students on a formal or informal basis to resolve concerns related to student conduct and/or college operations with fairness and transparency.
Training and Education – Provides resources to communicate more effectively, identify concerns and respond appropriately to concerning and/or disruptive behaviour.
Contact us: email@example.com
Conestoga College supports the following rights of students:
The right to receive reasonable accommodations for a documented physical, learning or medical disability, and mental health conditions;
The right to receive academic information as may be necessary to understand the requirements to successfully complete the course or academic program;
The right to view submitted course work, to have the evaluation explained within the framework of the academic regulations and reassessed, when appropriate;
The right to use facilities designated by the college as available for student use.
To Be Safe:
The right to learn and work in an environment that is safe, secure, free from harassment and/or discrimination and to be treated with respect and dignity;
The right to protection and accommodation under the Ontario Human Rights Code and the Canadian Charter of Rights and Freedoms (subject to limitations).
To Be Informed:
The right to inquire and be informed about the rules and regulations of the college that affect students, including all policies, procedures and regulations;
The right of confidentiality and access to personal records as provided for under the "Freedom of Information and Protection of Privacy Act".
The right to have a person you trust present at meetings with the college.
To Be Heard:
The right to express personal opinions and views, subject always to the general law and laws of defamation;
The right to self-identification and expression of personal and cultural identity and traditional knowledge, without fear of reprisal;
The right to make a complaint and/or inquire about academic or other college matters and to receive a response, without fear of reprisal;
The right to be informed of, and be able to respond to, allegations of unacceptable behaviour or any conduct for which sanctions are imposed;
The right to form, join in, or take part in a lawful group or organization in accordance with student responsibilities.
The right to request an appeal regarding matters which may affect the academic status and/or promotion, as outlined in the Academic Dispute Resolution and Appeal Policy
The right to submit a challenge regarding the formal process taken and/or decision imposed by the college that can be considered unfair, unsubstantiated or detrimental to academic success.
Students have the following responsibilities:
Respect for Persons:
Students have the responsibility to respect the well-being and personal worth and dignity of all college students, employees and affiliated members. This includes, but is not limited to:
being mindful of personal well-being and initiating appropriate steps for self-care;
behaving in a way that does not harm, or threaten to harm another person's physical or mental well-being;
considering and respecting diverse perspectives and the ideas of others, even when conflicting with your own;
refraining from using information and communication technologies to engage in deliberate, repeated and/or hostile behaviour that has a negative impact on another person's dignity, causes harm, or makes a person feel unsafe.
Respect for College Learning and Working Environment:
Students have the responsibility to actively contribute to a positive learning and working environment while on campus or participating in any learning experience associated with the college. This includes, but is not limited to:
refraining from disrupting or interfering with college activities or impeding the educational objectives of the college;
using alcohol, tobacco and tobacco products, ceremonial medicines, or any other permitted substance responsibly and only in designated areas while on college property or participating in college activities;
requesting and receiving approval through Security Services to possess any item that could reasonably be considered a weapon; otherwise, weapons are prohibited;
acting honestly in all academic matters and being honest when dealing with other members of the college community;
complying with the direction of any college official who is acting in the proper performance of their duties and participating in any investigation as deemed appropriate or necessary by Security Services.
Respect for Property, Facilities and College Reputation:
Students have the responsibility to respect college property and facilities as well as the property and facilities of employers and community partners. In addition, students have the responsibility to represent the college in a positive manner. This includes, but is not limited to:
refraining from using or taking property without appropriate permission;
being respectful and accountable when using, borrowing, and/or returning the property of the college or members of its community;
behaving in a way that obeys the rules and regulations of college-owned or operated facilities and other off-campus, non-Conestoga facilities while engaged in learning activities on their premises;
demonstrating sound judgement and positive leadership when representing the college at all college-sponsored or affiliated events.
Academic Policies and Procedures
Students are advised to review and comply with all policies and procedures, including the following:
- Academic Credential Procedure
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Academic Recognition Policy
- Acceptable Use of Technology Policy & Procedure
- Admissions Policy & Procedure
- Applied Research Policy
- Baccalaureate Degree Promotion and Graduation Policy
- Clearance of Academic Deficiency Policy & Procedure
- Conflict of Interest Research Policy
- Co-operative Education Policy
- Credit Transfer Policy & Procedure
- Discontinuance Policy & Procedure
- Ethical Conduct in Research Involving Humans
- Evaluation of Student Learning Policy & Procedure
- General Education Policy & Procedure
- Prior Learning Assessment and Recognition Policy & Procedure
- Program Development Procedure
- Program Quality Assurance Policy
- Program Review Procedure
- Protection of Human Rights Policy
- Religious Holiday Policy & Procedure
- Research Integrity Policy
- Student Rights and Responsibilities Policy & Procedure
- Student Rights in Research Policy
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.
Your Student Record and Fees
The term "student record" refers to the collection of data dealing with an individual who is associated with a program or course of study at the college.
Most of the data is categorized as academic, personal and/or financial and is maintained by the Registrar's Office. The Official College Record for each student is a permanent record consisting minimally of the student's name, student number, personal data, achievement, and academic decisions and should be maintained for a minimum of 55 years.
Academic Record: consists of academic activity (program/course registration, achievement, transfer credits and academic standing) at the college.
Personal Record: consists of biographical data and may include previous educational achievements such as secondary school records. Students are required to update address information through the student portal. Students may also contact the Registrar's Office to request a Personal Data Information Change Form to change their address or update other personal data on their Student Record. Please ensure that the address in the Registrar's system is the correct one for mailing purposes.
Financial Record: This record consists of financial transactions with the college relating specifically to tuition and incidental fees.
Accuracy of the Student Record: The student is personally responsible for the completeness and accuracy of their student record, which is maintained by the Registrar's Office. This includes mailing address, personal data and achievement. It is also the responsibility of the student to ensure that their program requirements are being met.
Student Status – Full-time, Part-time in a Program
A full-time cohort student is one who has been admitted to and enrolled in a minimum of 70 per cent of the hours, or 66 2/3 per cent of the courses in the current session/level of the program of study.
A part-time cohort student is one who has been admitted to and enrolled in a program of study and does not meet the full-time cohort student status.
Course changes may affect the student's status which is determined each session by the Registrar's Office and may impact OSAP eligibility. (It is the student's responsibility to consult with Student Financial Services for clarification.)
Students may add/drop courses through the student portal when timetables are made available. If a student is unable to make course change(s) through the student portal, then the student must meet with their program co-ordinator, who will determine whether the Course Add/Drop Form is required for presentation during Special Timetable Registration sessions. The dates and times for Special Timetable Registration are posted under the Current Student section on the website at the beginning of each semester.
Extra course fees will apply for additional courses (above the normal course load for the session). Part-time students will be expected to pay for courses at the time of registration.
Students who are on Academic Probation may have additional restrictions placed on course registration/enrollment. Please refer to the program co-ordinator and/or the chair of the program with any questions.
By adding/dropping courses, the student's status (full-time/part-time) may be affected. For students receiving financial aid, a status change may affect the student's entitlement. (It is the student's responsibility to consult with Student Financial Services for clarification.)
- The Course Add/Drop Form (available here or from the program co-ordinator) must be completed with all the required signatures.
- The student is required to meet with the program co-ordinator or chair to discuss the course load and for approval to add or drop courses. Normally, this is done at registration or by the deadline dates for the session. See Academic Dates.
- The signed form must be presented or sent to the Records Officer for processing. Requests for adding a course will be processed only if space is available, applicable pre-requisites are met and no timetable conflicts exist.
Note: A course may be repeated in the case of a failure or to improve competency or upgrade a mark. However, the original mark remains on the student record.
Audit status must be clearly specified at the time of registration in the course. Students auditing a course are restricted solely to the role of observers in the class. They must not write examinations, have course evaluations performed for them, or make comments during class. A credit standing will not be granted for an audited course.
Permission to audit a course will not be granted until the number of students taking the course for credit is known. Priority will always go to students taking a course for credit. The student in a full-time program is required to follow the same process as adding a course.
Course Exemption/Credit Transfer
A student must complete and submit the Credit Transfer Request form along with:
- An official copy of your transcript
- Course outline(s) for the courses you would like to have reviewed. Examples of completed assignments/project work may be required.
Note: Course outlines must include: course title, number/code, description, topics covered, textbook(s) used, assignments, evaluation scheme, etc.
Requests are to be submitted to the Credit Transfer Officer in the Office of the Registrar.
Once a decision has been made, students will be notified through their Conestoga email account. Until your application for credit has been reviewed and officially approved, you must continue to attend the course(s) for which you are requesting credit.
Note: Approval of an exemption will affect scheduling and may affect fees and OSAP eligibility. For additional information, refer to the Credit Transfer Procedure.
Completion of Verification Letter
Students may require a letter verifying acceptance, current or previous enrollment at the college. These letters may be used for insurance, day care, credit card application, job application or scholarship purposes.
Students may generate these letters free of charge through their student portal under the 'Services' tab.
- Online standard letters above cannot be modified to include additional or different information.
- Canada Pension Plan (CPP) will accept the 'Currently Enrolled' letter. The letter must be dated after the start of the academic year.
- If the online letter service does not suffice, submit a request for a special or customized letter using the Completion of Letter Form with payment to the Registrar's Office. Please allow a minimum 24-48 hours for processing and be prepared to provide photo identification for your request.
- If a letter or form needs to be verified with the Conestoga stamp or seal, the document(s) must be submitted to the Registrar's Office in person for verification and for the stamp or seal to be affixed. Please allow a minimum 24-48 hours for processing and be prepared to provide photo identification for your request.
- Select the 'Currently Enrolled' letter for applications related to study permit extensions, Temporary Resident Visas, U.S. Visas, etc. Once downloaded the letter, please email firstname.lastname@example.org with your student number to request instructions related to Citizenship and Immigration Canada applications.
- If you need a letter related to working in Canada (off-campus, co-op, on-campus) and other Citizenship and Immigration Canada applications and information, please contact email@example.com.
Part Time Studies (Day Courses)
Part-time Studies (Day Courses) is not a program. However, it allows a student to register in courses that are normally part of a full-time program without being admitted or registered into that program. Not all courses are available through Part-time Studies and space may be limited in those that are. Registration is based on space availability and prerequisites (if applicable) being met. Further information regarding registration is available on the Conestoga website at the start of each semester.
Conestoga requires a fair and consistent approach to evaluating and documenting the academic achievements of students. Different grading systems exist and reflect the different philosophies and practices both within Conestoga as well as those standards that we are required to implement (e.g. Apprenticeship Branch, Postsecondary Education Quality Assessment Board). For additional information, refer to the Conestoga Grading Procedures.
The approved grading standards will be employed by faculty in reporting student achievement and applies to all courses where a formal assessment is required.
Grading System: (to view the full Policy and Procedure please go to: Conestoga Grading Procedure
The minimum passing grade for a course is 55% unless otherwise stated on the course outline or in the Grading Procedure.
|F||0||Below passing grade for the course|
EX - Advanced Standing/Exemption
ITC - Internal Transfer of Credit
TC - Transfer of Credit
AG - Aegrotat Standing
I - Incomplete
P - Passed
AU - Audit
AT - Attended an ungraded course
W - Withdrawal from course (before the drop deadline)
Y - Discontinued by the college
DNA - Registered but did not attend (only ungraded courses)
Student Achievement Report
The Student Achievement report is an unofficial student record which includes:
- all courses with or without a formal assessment
- interim marks/final grades
- academic decisions
An official academic record produced by the Office of the Registrar which includes all courses with a formal assessment taken by a student. The official transcript details a student's permanent academic record and bears the official seal and signature of the Office of the Registrar.
Note: Applicable fees will apply for transcript requests. Allow at least two weeks for processing. Due to volume, transcripts will not be faxed, nor will special arrangements be made for delivery.
Co-op Work Term Deadline Dates
All co-op programs have a pre-determined deadline for securing a work term position. This is the final date that a student can commence co-op employment to accrue the required number of hours for a work term credit. All co-op opportunities must be approved by the co-op office before the student may begin employment.
For a list of co-op work term deadline dates, see MyCareer (accessible via the "Services" tab in the Student Portal).
OntarioLearn is a consortium of Ontario Colleges whose mandate is the shared development and delivery of courses online (over the Internet) through the use of various learning management systems/platforms.
The passing grade for an OntarioLearn course not hosted by Conestoga will be determined by the respective host college.
All grades are recorded as per Conestoga's grading policy.
Tuition and Fees for full-time programs are found on the individual program pages. Search the full-time programs for information about program's tuition and fees.
For information on other college fees for service refer to: https://www.conestogac.on.ca/admissions/tuitionfee/tuitionfee.jsp.
Overdue accounts will be assessed a late fee of $150.00, a financial hold will be placed on the student's record which will not allow registration and/or achievement information to be released. Further steps will involve the student's account being sent to a collection agency.
Tax Receipt - (T2202A)/Tuition and Education Credit Certificate
The Registrar's Office provides a Tuition and Education Credit Certificate (T2202A) online to each eligible student for eligible fees in late February each year.
Part-time Studies (Continuing Education)
Transfer to Another Course
A course transfer fee will be charged and payable at the time request is made. Students who wish to request a course transfer must contact the Registrar's Office and provide their student identification number. Transfers cannot be processed if the course prerequisite/co-requisite requirements or the course registration deadline/refund policy period has expired.
Application to Graduate
If a student has met all of the requirements for completion of a part-time program, the "Application to Graduate" form must be completed and submitted to the Registrar's Office. Forms are available at campuses, CE Offices, college website and the Registrar's Office. Applicable fee will apply.
Student Withdrawal/Dropping a Course
Students wishing to withdraw from a course after the start date must contact the Registrar's Office. A mark of "W" will be assigned if withdrawal is prior to 67% of course completion. A mark of "F" (academic penalty) will be assigned if withdrawal is after 67% of course completion. Failure to attend does not constitute a withdrawal.
Withdrawal with a Refund
To withdraw and request a refund from a course, the Registrar's Office must be notified within the time period specified in the "Refund Policy" on your Confirmation of Registration and student identification number must be provided. See further information under "Refunds".
We regret that exceptions to the refund policy cannot be made for applicants who register late in a course. After the start of the first class, refunds for supplies and/or association fees may not be issued.
Please refer to the Conestoga website or a current copy of the Continuing Education Catalogue for detailed information.
Tuition fees are subject to review on an annual basis. Tuition fees are not transferable from one semester to another. Many courses and seminars offered through Continuing Education are subject to the H.S.T.
Resources Enhancement Fee
Continuing Education students pay a fee which is used to enhance and upgrade the equipment and facilities for all CE students at the college. A fee of $0.50 per student credit hour is charged to a maximum of $24.00 per course.
Continuing Education students enrolled in courses and programs pay an administrative fee of $0.47 per student credit hour to a maximum of $22.56. If the college cancels a course, the full administrative fee will be refunded.
Course Transfer Fee
A $25 Course Transfer Fee will be charged to students requesting to change courses in which they are registered within the refund period/registration deadline for the course. The fee must be paid at the time the transfer is requested. If request is made by telephone, students must supply their credit card information as payment. If request is made in person, payment will be accepted by cash, debit, cheque or credit card.
Reduced Fees for Senior Citizens
Part-time students, age 60 or over, may take many courses for a reduced tuition fee. This discount applies to tuition fees and does not apply to supplies, equipment, tuition, fees for seminars and tuition fees for some specialty courses. Please contact the Registrar's Office at 519-748-5220, ext. 3465, to confirm tuition fee discount.
- If the college decides a course cannot be delivered, the full amount of fees paid will be refunded if the student is registered at time of cancellation.
- If a student withdraws from a course by the refund policy date, the full course fee less a $25 administration fee will be refunded. In some instances, supply fees etc. will be held.
- It is the responsibility of students to be aware of the refund policy for their specific course(s), as there are various refund policies depending on the type and duration of the course. The refund policy is indicated on the Confirmation of Registration form.
- A refund cheque will be issued and mailed for any type of payment. Refunds require approximately four (4) weeks for processing. (Refunds under $5 are issued only upon request).
- Normal refund deadlines apply to sponsored students. A student's failure to attend or complete/pass a course does not void the invoice.
As a Continuing Education student, you may be eligible for Bursary support. Please contact the Student Financial Services at 519-548-5220, ext. 3704.
College Academic Administration
John Tibbits, BSc, Dip. Ed., MEd, EdD, CAGS
Academic / Student Affairs & Human Resources
Barbara Kelly, BA, B.Ed., Dipl. HR, MA, EdD
Associate Vice President, Academic Administration & International Education
Christine Buuck, BA, TESL, MAT
Applied Research & Entrepreneurship
Barbara Fennessy, BA, MEd, PhD
Finance & Corporate Services
Jacinda Reitsma, BA, CPA/CA
Associate Vice President, Human Resources
Shelley Schenk, Dipl.
Associate Vice President, Information Technology
Fred Woodhall, Dipl.
Associate Vice President, Operations
Darren Becks, MBA, CHRL
Associate Vice President, Marketing and Community Relations
Paul Osborne, Dipl., BA (Hons), MA
Associate Vice President, Student Affairs
Trish Weigel Green, MLIS
Business and Hospitality & Culinary Arts
Gary Hallam, BA, MSc
Goranka Vukelich, BA, MA
Engineering and Technology, Trades and Apprenticeship and Institute of Food Processing Technology
Tony Thoma, BSc., MBA, P.Eng.
Health and Life Sciences
Veronique Boscart, RN, BScN, MScN, MEd, PhD
Workforce Development, Continuing Education & Online Learning
Sandra Schelling, Dipl.
Dean, Applied Computer Science, Information Technology and Media & Design
Pejman Salehi, PhD
Academic Initiatives and Special Projects
Jeff Fila, B.Ed., MBA
Lisa Koster, BMath (Hon), BEd Adult Education, MBA, OCT
Applied Research and Entrepreneurship
Stephen Cross, MSc., PhD
Adam Hustwitt, BBA (Hons.), EMBA
Budgeting and Reporting
Fiona Tetlow, BA (Hons.), CPA, CMA
Centre for Entrepreneurship
Rose Mastnak, MBA
Centre for Smart Manufacturing (CSM)
Ignac Kolenko, BASc, P. Eng.
Co-operative Education, Career Services and WIL
Kristine Dawson, BBA (Hon.), MBA
Corporate Communications and Government Relations
Brenda Cassidy, BA, MA
Shawn Mathers, BA
Employee Engagement and Development
Norma McDonald-Ewing, MA, Dip. Adult Education
Information Management Systems
Rizwan Akhtar, MSc
Information Technology Services
Michael Abraham, Dipl.
Connie Phelps, MA
International Enrolment and Operations
Manda Plavsa-Barclay, MLIS
Magna Centre for Supply Chain Excellence
Brian Watson, BA, MBA, CPIM
Patti Lartigue, BA, MBA
Canadian Institute ofr Safety, Wellness and Performance
Amin Yazdani, PhD, CSP
Office of the President
Helena Webb, BA
Jen Lagrotteria, BA
Janeen Hoover, Dipl.
Safety and Security
Kirsty Bradley-McMurtrie, CPO
Executive Director, Schlegel Centre for Advancing Seniors Care
Veronique Boscart, RN, BScN, MScN, MEd, PhD
Schlegel Centre for Advancing Seniors Care
Michelle Heyer, RN BScN
Student Success Services
Bonnie Lipton-Bos, BSc, MSW
Associate Director, Academic Scheduling & Space Planning
Alice Knight, B.A.Sc.
Associate Director, Research Engagement
Timothy Gibbins, MBA
Associate Director, Corporate Training & Special Projects
Gail Jordan, BBA (Hon.)
Associate Director, Teaching & Learning
Kathryn Brillinger, BA, MA
Associate Director, WIL Support Services
Linda Crawford, B.Sc. (Hon.), MBA
Senior Director, Facilities
Tanya Kell, MEd
Michelle Grimes, BA, MEd
Amy Gleiser, BA, MA
Oded Tal, PhD, PMP
James Boesch, CPA, CMA, MEd
Business, Part-time Studies
Lil Premsukh Singh, Dipl., MA
Community Outreach, Pathways & Youth Engagement
Rosie Hessian, BA, A.I.C.B.
Conestoga Language Institute
Crystal Brown, TESL, B.Ed, CHRL, BA
Engineering and Technology
Karen Cain, PhD, P.Eng.
Engineering and Technology
Calin Stoicoiu, Dipl. Ing., P. Eng.
Engineering and Technology
Rafik Guindi, PhD
Paul Finch, MSc, DPodM, PhD
Hospitality and Culinary Arts
Keith Muller, MBA
Cathy O'Toole, BA, MA
Hamid Karbasi, BA, MA, PhD, P. Eng.
Informatics and Life Sciences
Curt Monk, BSc, MHS
Institute of Food Processing Technology
Luis Garcia, BSc, MSc
Andrew Schmitz, PhD
Media and Design
Associate Chair, Nursing Post-Grad Programs
Samantha Brandt, RN, BScN
Heather Cross, RN, BSc, MA
Associate Research Chair, Schlegel Centre for Advancing Seniors Care
Linda Sheiban Taucar, RN, MSc
Trades and Apprenticeship
Rachel Banham, BA
Trades and Apprenticeship
Joni Jean, BA, BEd, MISt
Trades and Apprenticeship
Suzanne Moyer, BA (Hon.), MA
Workforce Development & Partnerships - Trades
Stephen Speers, MEd
Workforce Development and Part-time Studies
Sheila McGlashan, BA, MA