Medical Support Essentials (Part-time)
- Certificate of Achievement
- Program Code:
- Continuing Education
About the ProgramThe Medical Support Essentials Certificate of Achievement is designed to provide current administrative professionals, who have already attained a solid basis of medical terminology and medical conditions, with the basic administrative skills to support medical office routines. Students will be introduced to the basics of OHIP billing, patient scheduling and medical records management. Additionally, students will learn how to support patients during a variety of medical tests and develop a fundamental knowledge of pharmacology relevant to the role of the medical office administrator.
Administrative professionals who are interested in completing this certificate, but are not currently working in a medical office environment, are strongly recommended to complete the Medical Terminology Essentials Certificate of Achievement, prior to enrolling in this program.
Graduates of this certificate or those who currently work in healthcare may wish to expand their skillset and consider the Medical Transcription Essentials - Level One and Level Two Certificates of Achievements.They may also want to extend their learning in-class and transfer eligible credits* from these programs to the Medical Transcription Certificate and/or the Medical Office Practices Ontario College Certificate.When combined, all programs may offer professional administrators the opportunity to transition their skills to a variety of healthcare settings.
*For more information about transfer credit opportunities for this program, please e-mail firstname.lastname@example.org
Program InformationAll courses must be completed within 3 years of acceptance into the program.
- Administrative professionals who are interested in completing this certificate, but are not currently working in a medical office environment, are strongly recommended to complete the Medical Terminology Essentials Certificate of Achievement, prior to enrolling in this program.
- For more information about transfer credit opportunities for this program, please e-mail email@example.com.
- Ontario Secondary School Diploma (OSSD) OR, 19 years of age or older with mature student status.
- Submit a completed Conestoga College Program Application Form; Attach proof of admission requirements; Final selection is made following an assessment of the admission requirements.
How to ApplyStudents may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at www.conestogac.on.ca/admissions/forms
Send completed applications to:
299 Doon Valley Dr
Canada N2G 4M4
How to Register for CoursesGo to How to Register for detailed registration information.
Graduate OpportunitiesGraduates of this certificate or those who currently work in healthcare may wish to expand their skillset and consider the Medical Transcription Essentials - Level One and Level Two Certificates of Achievements. They may also want to extend their learning in-class and transfer eligible credits* from these programs to the Medical Transcription Certificate and/or the Medical Office Practices Ontario College Certificate. When combined, all programs may offer professional administrators the opportunity to transition their skills to a variety of healthcare settings.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Program Related Resources
- Apply billing principles to a variety of medical office billing scenarios at an introductory level.
- Develop a fundamental basis of pharmacology relevant to the role of the medical office administrator.
- Prepare and support patients during medical tests and when starting new prescriptions.
- Manage financial records within a private medical office with a foundational understanding of OHIP billing.
Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.
|Course Code||Course Title||Status|
|OLRN1263||Medical Office Procedures
Description: Medical office procedures will cover administrative and clerical functions including patient reception, scheduling appointments appropriate to patient needs, telephone procedures, medical records management and charting of progress notes, verbal and non verbal communications with patients, computerization and the medical office, financial records, personal conduct, medical ethics and law. The Canada Health Act will be introduced as well as OHIP and the principles of OHIP medical billing.
|OLRN1643||Medical OHIP Billing
Description: This course is designed to provide the student with the basic principles of efficient Health Claim Billing in Ontario. The student will learn how to use the Schedule of Benefits and Preambles of the Ministry of Health, as well as be introduced to computerized billing. Students require good typing skills and some computer knowledge.
Pre-Requisites: OLRN1640 or OLRN1641
|OLRN1700||Pharmacology for Medical Office Professionals
Description: Course will assist in developing an understanding of how drugs work, drug classifications, methods of administration and the major drug groups affecting the various body systems. This course is open to people currently employed or aspiring to employment in health related areas.
|Electives: Program Option|
Student must complete a minimum of 42 Hours
Select from the list below
Understanding Medical Tests for Medical Office Staff
Description: Designed for medical office professionals to assist in developing an understanding of common medical tests related to a wide variety of body systems. Knowledge in the area of medical testing will help students to educate the patient in relation to the description and purpose of the test, preparation of the patient before the test, with care during and after the test, and expected results. Risks, complications, and special concerns are covered.
Understanding Surgical Procedures for Medical Office Staff
Description: Recommended Prerequisite: Medical Terminology
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.