The goals of the college's comprehensive Emergency Management Program are to:
The college, like any other business, is not immune from disaster. Emergency situations can occur suddenly with little or no warning, creating situations in which the college’s normal business operations of academic learning and service may become strained, even overwhelmed.
As a result of these operational challenges, the college has developed this emergency plan to improve its state of preparedness and ensure that timely response measures are enacted to control and terminate an emergency. Once an emergency is dealt with, the emergency plan then seeks to resume the college’s normal business operations in a safe, expedient manner.
Students and staff should never try to handle a dangerous or unpredictable situation on their own. Members of the college community can report an emergency by dialing extension 5555 from any college phone. This is a dedicated emergency phone line, monitored 24 hours a day by security staff.
College staff, students and faculty are encouraged not to make comments to the media during an emergency. All media inquiries should be referred to Corporate Communications.
Police, Fire, Ambulance: Dial 9 (for outside line) then dial 9-1-1
Campus Security: 519-748-5220, ext. 5555
All emergency phones are linked directly to Security. Your call will be answered immediately by someone who will be able to monitor you on a security camera.
It is important to stay calm when making an emergency call as Security will ask you a series of questions:
DO NOT hang up the phone until Security has all pertinent information.
When calling 911 from a college extension, it is essential that Security be notified of all emergency situations so they can respond and direct emergency vehicles to the correct location.
Your safety is the prime consideration.
Sound a fire alarm at a pull station if the alarm has not been activated. Assist anyone in immediate danger to safety without undue risk to yourself.
If the fire is spreading rapidly, leave the area immediately and close any door behind you.
Persons with mobility impairments should proceed to the nearest Emergency Evacuation Zone (EEZ), inform Security of your presence by using the yellow Emergency phone at each location.
DO NOT USE ELEVATORS
Upon exiting the building, move at least 15 metres (50 feet) away from the building for your safety and to allow access for emergency vehicles. Listen for for the "All Clear" announcement before re-entering the building.
If you cannot leave your area or have to find an area of refuge because of fire or heavy smoke, remain where you are and:
In the event of a severe weather event (tornado, earthquake, hurricane, ice storm, etc.) take the following action:
Road conditions are continually monitored. When conditions are so extreme that the college deems it necessary to suspend normal operations, the school will close.
Where possible, a decision will be made by 6:30 a.m. for daytime classes and by 3:00 p.m. for evening classes. All information will be posted on the Conestoga College website and a notification will be sent to anyone with the Mobile Safety app.
In the event of a seismic event such as an earthquake, take the following actions:
In all emergencies, after an evacuation has been ordered:
A medical problem can range from a serious life-threatening situation (e.g. heart attack, head injury, significant loss of blood, seizure) to a minor cut, scrape, or someone not feeling well.
In all cases, Security Services should be contacted for assistance.
For urgent situations, where the victim cannot go to the security office, or is not conscious:
A psychological emergency exists when an individual is threatening harm to themselves or others, or is out of touch with reality due to severe drug reactions or a psychotic break. A psychotic break may be manifested by hallucinations or uncontrollable behaviour.
If a psychological crisis occurs:
In the event of a water outage, plumbing failure or flood:
In the event of an elevator malfunction, notify Security at ext. 5555. The elevator vendor will be contacted to service the elevator.
If you become trapped in an elevator:
A hazardous material incident may be a spill or a release of chemicals, radioactive materials or biological materials inside a building or into the environment.
Chemical hazards can be a solid, liquid, vapour, gas, dust, fume or mist. They can be inhaled, ingested or absorbed into the body.
If a spill cannot be safely contained:
If spill is outdoors:
A minor spill of hazardous material is to be cleaned up by the department responsible for the material.
In the event of an explosion (caused by a chemical, equipment, traffic or a downed aircraft) on college property, take the following action:
Most campus demonstrations are peaceful and people who are not involved should attempt to carry on with business as usual. Should a disturbance occur, call 9-1-1.
If a disturbance seems to threaten the occupants of the building, call 9-1-1 immediately and take the following actions:
A lockdown may only be authorized by the Incident Manager (Director of Safety and Security) or their designate (Security, Safety and Parking Manager).
A shelter in place response is initiated when there is an environmental threat or hazard near a campus. This means there are noxious or harmful airborne particles in the air around the campus and it is safer for people to stay inside than to be exposed to the particles outside.
Normal operations are to continue inside the building, however, all ventilation fans, heating and air conditioning system are turned off to prevent contaminated outside air from entering the building.
This procedure is to continue until the external threat is resolved and Emergency Services gives the “All Clear” announcement.
A hold and secure response is initiated when there is a criminal threat near a campus. This means it is safer for people to be inside the building than outside because police are looking for someone threatening in the area.
In this situation the procedures are:
Active attacker response:
The evacuation and barricade procedure is outlined below:
If you hear gunfire on campus we recommend the following:
If someone appears to be armed or has begun actively attacking (i.e. shooting or attacking someone with a weapon), take one of the following actions, depending on the circumstances:
If it is not safe to exit the building, follow the barricade procedure:
If the fire alarm sounds, assess the situation and respond accordingly:
It is college policy that no one is allowed to have a weapon while on campus, or at any events sponsored by the college.
A weapon is defined as any firearm (loaded or unloaded), a knife or any device designed as a weapon capable of producing death or bodily harm.
In the event a weapon is discovered in the possession of any individual:
If the person with the weapon is not in the immediate area:
If the person with the weapon demands anything, follow instructions as best you can: