Residence life

The advantages of living in residence

Residence offers everything you need to make your college experience an enjoyable and safe time. Enjoy the convenience of being steps away from the Conestoga's Kitchener - Doon and Cambridge campuses while taking advantage of our excellent amenities. Weekly events hosted by the residence offer you the opportunity to get to know your fellow residents and build a sense of community.

Here are few of the many advantages living in residence offers:

  • Your suite comes fully furnished and features high-speed Internet access, a television s​et with​ local cable and a telephone with free North America-wide calling and voicemail.
  • The residence features laundry facilities, common kitchen, BBQ with picnic tables, a movie lounge, games room, and a front desk which is staffed 24 hours a day.
  • You only pay for the eight-month academic year and avoid a 12-month lease.
  • You don’t have to worry about roommates who don’t pay their bills.
  • Enjoy the convenience of using our study lounges for group or individual study.
  • Take part in weekly events hosted by your RA team or get involved in our many volunteer committees.
  • Enjoy the comfort that the residence offers with secure buildings featuring swipe card access and 24-hour video monitoring.
Having a roommate

Maintaining a positive living arrangement

Many residents come to college with a positive outlook towards having a roommate. Usually, this is true for most people in residence but it's important to remember that stress levels have a tendency to increase during certain times of the year (i.e. exams) which can cause patience to thin. 

It is important to be aware and appreciate these stressful times as you and your roommate move through the academic year together. By communicating your expectations early on, you can solve problems before they arise and development mutual understanding and trust. 

Things to remember:

  • Keep communication lines open
  • Be willing to compromise
  • Give your roommate the respect, consideration, and understanding you expect in return
  • Discuss problems as they arise with your roommate, not with other residents
  • If things change, be sure to let your roommate know. It is normal for your ideas, feelings, or even habits to change - situations change too.
  • Ask your RA for help if you need it.

Discussion points

In order to avoid any misunderstandings, you and your roommate should discuss the following things:  

  • Food/shopping: Will you be sharing food? If so, how will the shopping be divided?
  • Cleanliness: Discuss how clean you expect the common areas to be.
  • Privacy: What will the arrangement be to ensure privacy?
  • Sharing personal items: Discuss what items in the common area require the other person's permission to use.
  • Noise/study times: When are guests allowed to come over? How frequently do you plan to study in your room or common area?
  • Overnight guests: How frequently do you plan to host overnight guests? How much notice should either person give?
  • Smoking/drinking/drugs: How will each other's smoking or drinking habits going to affect the other person? There is a strict no smoking or drug-use policy in residence .
  • Parties/entertainment: Do your preferences for parties and entertainment match? If not, you should discuss a reasonable compromise.
Mixed-gender housing

Mixed-gender housing allows for students to live with their ideal roommate regardless of sex, gender, gender identity or expression, or sexual orientation. This allows for increased choice in selecting and choosing their ideal roommate and contributes to an inclusive community for the residents.

Why does Conestoga College Residence offer mixed-gender housing?
The Conestoga College Residence is offering mixed-gender housing to acknowledge the diverse needs of the residence community, which cannot be met with traditional gender-based housing.

How do I participate in mixed-gender housing?
Students will be able to participate in mixed-gender housing through the My Housing Portal . When the roommate portion of the My Housing Portal becomes available, students will proceed through the step called ‘Housing Option’. If you wish to participate in mixed-gender housing, you will select ‘Mixed-Gender Housing’ from the drop-down menu in the My Housing Portal.

Note: You must make your residence fee payment in order to be moved through the roommate section of the portal.

What if I do not want to room with a co-ed roommate?
Mixed-gender housing is a voluntary process. Students interested in this option will be able to self select ‘Mixed-Gender Housing’ through the My Housing Portal . When the roommate portion of the My Housing Portal becomes available, students will proceed through the steps called ‘Housing Options’. If you do not want to participate in mixed-gender housing, you can select ‘Single-Gender Housing’ from the drop-down menu in the My Housing Portal.

Note: If you do not wish to participate in the roommate section of the My Housing Portal, you will be manually matched by the Residence.

What parents can expect

Helping your child make the transition to college life

As a parent or guardian, you will want to ensure you go over the acceptance package with your son/daughter. This will make sure that you are all aware of the payment schedules, deadlines and the rules and regulations of residence. 

We treat each student as an adult and for most students, the experience of living in residence will be the first time they will be on their own. The residence staff are here to help with the transition into their educational careers and provide as much support and assistance as possible to each of our residents. 


All statements, invoices, and refunds are delivered to the student and we are unable to give out information regarding a student without his or her permission. In regards to refunds; cheques are made payable in the student's name and therefore it becomes his or her responsibly to ensure all deadlines are met. By placing this responsibly on the students, it is our hope that it helps them develop a better sense of personal financial management. 

Come visit us

If possible, we recommend that all parents or guardians take a tour of the residence to better understand where your son/daughter will be staying. Our staff are here to answer any questions you may have and encourage you to stop by and visit. We offer tours Tuesdays and Thursdays from 12:00 p.m. to 3:00 p.m. or by appointment (subject to availability). For details, please contact us .  

If your son or daughter is having any challenges or concerns in the residence, please encourage him or her to speak with the staff. Our staff is fully trained in dealing with all circumstances that may arise and will work with every student to ensure they are satisfied with their residence experience. 

Making the adjustment to college life

Living away from home for the first time can be an intimidating and lonely experience for some students. Send your son/daughter a card or care package whenever you have a chance. This special little something makes all the difference when they are dealing with the stress of academics and living away from home. 

When your son or daughter starts college, they will be extremely busy over the first few weeks. Social activities, academics and settling into a new home and community will take up a lot of their time. We remind you that you may not always be able to get a hold of your child when you call and that this is an expected result of joining a college community. 

Resources and support

An experience you may hear a lot about are roommates. It is not uncommon for students to go through an adjustment period when learning to live with someone new. We ask that if your son or daughter is having difficultly with his or her roommate that you direct them to their Resident Advisors. This is an important first step in learning how to communicate and develop a good relationship with a roommate. 

The Resident Advisors are a team of fellow students who have been hired to act as a resource and guide for your son/daughter. These Resident Advisors or RA’s go through an extensive training program that is aimed at giving the necessary skills to deal with any situation that may arise in residence.

Moving in checklist

What to bring:

  • Bed linens (suitable for a double-width, queen-length bed)
  • Blankets, comforter, pillows
  • Towels – bath, face, dish, etc.
  • Laundry soap & fabric softener/dryer sheets
  • Toilet paper
  • Shower curtain
  • Personal hygiene items
  • Coffee maker
  • Kettle, toaster oven, Foreman Grill, electric skillet, induction grill
  • Iron & Ironing Board
  • Books, pens, pencils, ruler, stapler, 3-hole punch, tape or any other stationery supplies you need

Please note: hot plates and open heat sources are not permitted.  

Only CSA approved electrical appliances with automatic shut off feature are allowed in the residence (such as kettles, toaster ovens, irons). Only refrigerators and freezers provided by the residence will be allowed in the suites. 

What not to bring:

  • A moving truck, trailers, or extra furniture - Your residence room is furnished. Do not bring any extra furniture. One small shelving unit is permitted as well as a task chair for your bedroom.
  • Anything which can alter the condition of your room (examples: wall decals, nails etc.). You may only use white stick-tac to hang posters
  • Hot plates, deep fryer or any cooking appliance with an open heat element
  • Bed risers (residence beds are already raised as high as is safe for under-bed storage)
  • Halogen Lamps, candles or incense
  • Single serve glass alcohol containers
  • Pets (including fish)
  • Subwoofers and amps
  • Fridges or freezers
  • Wireless routers
  • Large volume alcohol containers such as mini-kegs, kegs, bubbas, funnels, beer-pong tables or any other high risk drinking paraphernalia
  • Pipes, hookahs, bongs, rolling paper or other smoking paraphernalia
  • Any television larger than 40”. Each bedroom comes with a television. If you wish to bring an additional television you may do so as long as it is not larger than 40".

Please note: If you arrive to the residence with any of these items you will not be permitted to move-in.  

If you have any concerns regarding the list of do not bring items, please contact the residence in advance at 519-895-2272 or .

Getting involved

Work where you live

There are several ways to join the residence team as an employee or volunteer: 

Residence Advisor

As a Residence Advisor (RA), your job is to plan educational and social activities in the residence. RAs provide valuable support and guidance to residents while at the same time acting as a liaison with residence management. You will be expected to complete nightly rounds of the building and to be available to provide assistance to residents. 

If you are interested in applying for a position as an RA, please pick up an application form at the front desk of the residence. 

Front Desk Attendant

As a Front Desk Attendant or Residence Services Representative (RSR), your job is to aid students in their day-to-day life in residence. If students need help with something around the building, or just want to chat with someone, RSRs are available to help. In conjunction with RAs, RSRs are also required to make nightly rounds of the building to help ensure the safety and security of the residents. 

If you are interested in becoming an RSR, please drop your resume off at the residence front desk. 

Residence Council Representative

If you are a passionate advocate for community involvement who is looking for new and exciting experiences, look no further. Residence Council is a great way to keep active and involved with student issues and a chance to gain experience both personally and professionally. 

Residence Council offers opportunities to attend conferences, develop critical skills like time management and meet new people who share a passion for the student experience. Council members represent the student body living in residence as a student leader. 

Student support

Supporting your personal and academic success

Moving into residence is an exciting time, but it can also be challenging. Our residence life program offers you the resources and services to help you be successful. 


This fire safety awareness campaign is designed for students living on and off campus. 

Know Fire


Self-injury outreach and support is here when you need it.



eCHECKUP TO GO programs were developed by counsellors and psychologists at San Diego State University to motivate students to reduce their consumption of substances such as alcohol and marijuana. These programs are used by more than 600 post-secondary institutions in four countries.

Alcohol eCHECKUP TO GO and Marijuana eCHECKUP TO GO are interactive web surveys that allow Conestoga Residence residents to enter information about their drinking and or marijuana use patterns and receive feedback. The assessments take about 10-15 minutes each to complete, are self-guided, and require no face-to-face contact time with a counsellor or administrator. 

What does eCHECKUP TO GO do? 

When you access these tools, you are prompted to enter information about yourself. In addition to demographic information, you will be asked information about your drinking and or marijuana habits. Once you have completed a survey, submit the form and eCHECKUP TO GO will calculate a number of variables and compare your responses to national and local college norms. 

What do I need to use eCHECKUP TO GO? 

You need to have a JavaScript enabled internet browser to access this tool. 

Alcohol eCheckup

eCHECKUP TO GO Alcohol  

Marijuana eCheckup

eCHECKUP TO GO Marijuana  

Termination & cancellation policy

Cancellations occur prior to move-in. If you wish to cancel your residence application or the Student Residence Agreement, you must cancel through My Housing Portal prior to move-in. 

Withdrawals occur after move-in. If you wish to withdraw from residence, please contact the front desk for a Residence Withdrawal Form. You must return it to the front desk within five business days of the anticipated departure date. 

Cancellations will not be accepted over the phone. 

The following information is directly quoted from Section 8 of the Student Residence Agreement. The cancellation policy refers to residence fees and the deposit, which are detailed in Section 2 of the Student Residence Agreement. Section 8.06 explains the differences in the policy for students applying for specific terms: Summer Semester, Academic Year, and the Winter Semester. 

If you cancel your application or enrolment at the college, you will also need to cancel your residence application. Once you have agreed and acknowledged the Student Residence Agreement & RCLS, you are bound by the termination and cancellation policy detailed within it. If for any reason, the manager issues a refund to the resident, the refunded amount may be subject to a cancellation fee.  

Termination and Cancellation Policy (pdf)