General Arts and Science: English Language Studies
2023/24 | Conestoga College
Program Code: 0389
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
Program Academic Team
Liliana Pereira Melo
(519) 748-5220 ext. 3751
A team of dedicated full-time and part-time faculty will work with students to develop their academic English langauge skills for the duration of the program. Faculty from other schools teaching electives in the EAS program will be available to assist students throughout the semester
Contact information for professors will be included on the course shells found on eConestoga.
Conestoga College email accounts will be used as the primary method of communication between instructors, the college and the students. You are expected to regularly check your email accounts for messages and updates.
Orientation and placement testing will take place before the beginning of classes each semester. During orientation week, which is the week before your classes begin, you have the opportunity to log into the college computer system, learn more about the program's policy and procedures, receive technological training, and obtain your Conestoga OneCard.
Within the first two weeks of each semester, the coordinator visits each class and reviews the student guide and program rules and requirements for the semester and for promotion to the next level.
The College is open and offers classes seven days a week.
The English Language Studies program has 4 levels. Students start at a level determined by scores on a placement test or an internationally-recognized English language test such as TOEFL or IELTS. All levels focus on the listening, speaking, reading, and writing skills required for post-secondary studies. In levels 2 and 3, students also reinforce English skills through the elective course, Canadian Perspectives. At Level 4, in addition to the 4 core language courses, students take two elective courses for credit.
Current Program Design
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Please be aware that General Education electives and program option courses are listed at the bottom of the student's progress report and indicate the specific level/semester in which they are to be completed.
Program Learning Outcomes
Successful completion of this program will enable the graduate to:
- Communicate effectively at a level appropriate to access further academic and vocational studies.
- Use complex language structures to convey meaning clearly in both written and oral communication in an academic setting.
- Identify, evaluate, and correct individual grammar and pronunciation difficulties in speech and writing for academic purposes.
- Interpret academic level texts critically using a variety of reading skills as appropriate.
- Apply a systematic approach to vocabulary expansion tailored to individual academic and career goals.
- Differentiate between and produce a variety of writing styles and formats used in college/university courses.
- Develop skills in researching, drafting, editing and proofreading a variety of written materials reflecting individual academic/career plans.
- Identify key information in post-secondary lectures and talks in order to take study notes and demonstrate listening comprehension.
- Participate effectively in discussions, presentations and informal dialogues which take place in an academic setting.
- Utilize critical thinking and problem solving techniques in the application of research techniques to both oral and written academic assignments.
- Identify and employ effective study skills and strategies for success in post-secondary studies in an English language context.
- Analyze various aspects of Canadian culture as they appear in academic texts and talks.
Program Technology Requirements
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
Equipment, Supplies and Texts
Information about textbooks and materials for each level will be provided. For a personalized booklist, please refer to the Conestoga Bookstore.
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
The program coordinator and faculty can advise you on specific program and course information. Access the Conestoga website for additional assistance through Accessibility Services and the Learning Commons.
To add or drop a course, please consult your program coordinator first as doing so may affect your ability to progress to the next level of your program.
To do so, sign into the Conestoga Student Portal and click on the SERVICES tab. Next, click on the MY FORMS tab and select the COURSE CHANGE REQUEST FORM from that list. Complete this form with your information and submit.
Prior to enrolling in their next program, it is recommended that the students meet with the program coordinator or academic advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: firstname.lastname@example.org.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
AwardsConestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.
Attendance and Program Standards
Working Together to Plan Your Success
Your success matters! Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc...). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.
- To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
- To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
- As per the Religious Holiday Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
- To provide all accommodations requested by Accessible Learning.
- To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc...) and collaboratively determine an appropriate solution.
- Note, do not request doctor's notes from students.
- To review the instructional plan and familiarize with the dates of evaluation.
- As per the Religious Holiday Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
- If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up.
Documentation for Absences
Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.
If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.
As per program policy, attendance is not formally recorded nor is it considered as part of the course grade. However, students are expected to attend classes regulary and communicate with their professors when they are absent. Students who frequently miss classes and fail to complete assessments on time may be at risk of failing their courses.
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
Evaluations (Deadlines, Tests and Examinations)
The following protocols for missed assignments will be followed:
1.A If a student contacts the professor before the due date with a reasonable explanation, the professor will set a new date in discussion with the student. The professor will use their discretion to determine whether an explanation is reasonable. If the professor determines that an explanation is not reasonable, section 1.B applies.
1.B If a student does not contact the professor regarding a missed assignment or has not given a reasonable explanation for a missed assignment, an automatic 5% will be deducted for each day the assignment is late for up to ten (10) working days after the due date. After this time, the student will receive a grade of 0 for the missed assignment.
The following protocols for missed tests or exams will be followed:
2.A All tests and examinations are to be written on the dates and at the times scheduled. A student must notify the professor before the beginning of class by email if they are not able to write a test in order to have one opportunity to write a make-up test without losing marks. Without prior notification, students will have one opportunity to re- take the test at a later date for a maximum grade of a pass.
2.B Professors may make use of the test centre for make-up testing for students in Levels 3 and 4 or work together in consultation with the coordinator to provide proctoring opportunities.
If a student misses a mid-term or final exam, prior notification and/or appropriate documentation must be provided in order for the student to have an opportunity to reschedule. It is up to the faculty member to reschedule the exam for the student.
Academic Progress through the Program
The college's approach to academic progression is governed by the Promotion Decision Procedure.
A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.
Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.
Academic Standing and Promotion Requirements
Progression from Levels 1 to 4:
The following criteria must be met in order to progress to the next level:
- Students must pass all core courses* – the minimum passing mark is 70%.
- Students who fail one (1) core course* may be allowed to continue at the discretion of the department.
- Students who fail two (2) or more courses must repeat all core courses* at the level.
A pass of 70% in all core courses admits a student to many certificate and diploma programs at Conestoga College.
Admissions into post-graduate certificate and degree programs, require an average of 80% in the 4 core courses with no core course below 75% (Check for exceptions with the department of the next program).
Students who fail one core course at level 4 must retake that course before starting their next program. A maximum of two credits may be allowed in that semester in some diploma programs in the college.*CORE COURSES - Listening & Speaking, Pronunciation, Written Communication, Reading Comprehension, (Levels 2 and 3 Canadian Perspectives 1 & 2).
Clearance of Academic Deficiency
Any student who fails only one core course in level 4 with a grade between 65-69% may apply for a supplemental exam.
- It is the student's responsibility to contact the professor and/or the coordinator to take the supplemental exam as a second attempt to pass the course.
- Requests for the supplemental exam must be made within 5 working days after the final grade was posted.
- There is a fee that must be paid to take the supplemental exam.
- A successful completion of the supplemental will result in a final grade mark of 70% which is the minimum passing grade for the course.
For more information visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.
In failing a level twice consecutively, a student will be required to withdraw from the program for one semester.
For students who wish to withdraw (discontinue) from the program completely, sign into your Conestoga Student Portal. Next, click on the SERVICES tab. From there, click on the MY FORMS tab and select the WITHDRAWAL FORM option from that list. Complete this form with your information and submit.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study.
Students who have been away from the program for longer than six months may be re- tested for placement purposes.
Student are required to apply for re-admission when they have been absent from their program for one semester or longer unless an Intention Form RO#401 has been completed, or student has withdrawn or been discontinued. Upon readmission, students are placed into the current program design.
English Language Studies (ELS) students are eligible to graduate upon the successful completion of all academic requirements in their program of study. Students are expected to respond to their graduation invite through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students who take longer than the advertised program length are responsible for completing any new or additional courses due to a program design change. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
Conestoga Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing email@example.com or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.
Program Handbook Revision Log
|Revision Date||Scope of Changes|
|06/15/2017||Program Information Revised|
|06/26/2018||Program Information Revised|
|06/28/2019 ||Program Academic Team Revised|
|08/21/2020||Program Academic Team Revised|
|07/26/2021||Program Academic Team Revised|