General Arts and Science: English Language Studies

2021/22 | Conestoga College

Program Code: 0389
Interdisciplinary Studies

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and 2021-22 Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. ​Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.


A Message from the program Dean

Welcome to Conestoga College!

Congratulations! You have been accepted into the English Language Studies/English for Academic Studies Program offered through the Conestoga Language Institute at Conestoga College ITAL.

Your program will help you gain the necessary English language skills needed to do well in post-secondary education in Canada. You will have the opportunity to practise English in several academic contexts through the General Education courses that are also part of your studies.

You will benefit from having faculty members who are familiar with a variety of teaching practices. The supportive learning environment will give you the opportunity to participate in class in meaningful language practice.

Please review this handbook to understand the academic standards, guidelines, and protocols necessary for your success in the Program. If you have any additional questions, please contact your faculty, your coordinator, or me directly.

Enjoy your studies with us!


Shawn Brake
Executive Dean, School of Interdisciplinary Studies

Program Academic Team

​​ELS Administrative Team

Executive Dean, School of Interdisciplinary Studies
Shawn Brake
Room: 2A139
(519) 748-5220 ext. 2178
Administrative Assistant for the Conestoga Language Institute
Gena Kaebe
Room: 2A139
(519) 748-5220 ext. 3751

Liliana Pereira Melo (Returning April 2022)
Room: 2A139
(519) 748-5220 ext. 3751

ELS Program Team

Program Coordinator and Professor
Lindsey Kasch
Room : 1C27
(519) 748-5220 ext. 3433


Ahmad Hussain
Room : 1C27
(519) 748-5220 ext. 3874
Lesline Fehr
Room : 1C27
(519) 748-5220 ext. 

Austen Gordon
Room : 1C27
(519) 748-5220 

Larissa Conley
Room : 1C27
(519) 748-5220 

Amanda McIntosh
Room : 1C27
(519) 748-5220 



In addition to the full-time program faculty, a team of dedicated part-time faculty will work with you for the duration of this program. These include faculty from other schools such as the general education courses. All faculty and support staff are available to assist you throughout the program.

Contact information for your teachers will be provided on the first day of the respective classes. Contact your teacher first, the coordinator second, and then the Administrative Assistant in the event of an emergency or school-related issue.

Program Overview

Program Description

This four-level English Language Studies program focuses on the listening, speaking, reading, and writing skills required for college/university studies. Students start at a level determined by scores on an in-house placement test or an internationally-recognized English language test such as TOEFL or IELTS. In levels 2 and 3, students reinforce English skills through Canadian Perspectives courses as well as through core English skills courses. Concurrent with English studies in Level 4, students take post-secondary credit courses including Student Success for Higher Learning.

Program Curriculum Sequence/Design

The following is the anticipated sequence of the program over its four levels of implementation. Occasionally, minor program design changes do occur and students are notified of these changes. The Conestoga English Language Studies In- house Examination will determine your level of entry into the program.

Course NameHours per Week
Academic Writing6 hours (Level 1 has 8 hours)
Pronunciation3 hours (Level 1 has 5 hours)
(Level 2 has 4 hours)
Reading Comprehension4 hours (Level 1 has 5 hours)
Listening and Speaking4 hours (Level 1 has 5 hours)
Canadian Perspectives3 hours (Levels 2 and 3)
Student Success for Higher Learning3 hours (Level 4)
Program Electives
Subject to availability
  • Business Computer Applications
  • IELTS/TOEFL Preparation
  • Wellness: A Better You
  • Indigenous Studies
  • Anishnaabe 13 Moons
  • The Pleasure and Purpose of Music
  • Restless Planet: Understanding Natural Disasters
  • Oceans
3 hours (Level 4)

Program Learning Outcomes

Successful completion of this program will enable the graduate to:

  1. Communicate effectively at a level appropriate to access further academic and vocational studies.
  2. Use complex language structures to convey meaning clearly in both written and oral communication in an academic setting.
  3. Identify, evaluate, and correct individual grammar and pronunciation difficulties in speech and writing for academic purposes.
  4. Interpret academic level texts critically using a variety of reading skills as appropriate.
  5. Apply a systematic approach to vocabulary expansion tailored to individual academic and career goals.
  6. Differentiate between and produce a variety of writing styles and formats used in college/university courses.
  7. Develop skills in researching, drafting, editing and proofreading a variety of written materials reflecting individual academic/career plans.
  8. Identify key information in post-secondary lectures and talks in order to take study notes and demonstrate listening comprehension.
  9. Participate effectively in discussions, presentations and informal dialogues which take place in an academic setting. 
  10. Utilize critical thinking and problem solving techniques in the application of research techniques to both oral and written academic assignments.
  11. Identify and employ effective study skills and strategies for success in post-secondary studies in an English language context.
  12. Analyze various aspects of Canadian culture as they appear in academic texts and talks.

Student Services Information

​Refer to your “Student Guide” for Conestoga’s student services information.


Orientation and placement testing will take place before the beginning of classes each semester. During orientation week, which is the week before your classes begin, you have the opportunity to log into the college computer system, learn more about the program's policy and procedures, receive technological training, and obtain your Conestoga OneCard.

Within the first two weeks of each semester, the coordinator visits each class and reviews the student guide and program rules and requirements for the semester and for promotion to the next level.

Program Information and Requirements

​Academic Assistance

The program coordinator and faculty can advise you on specific program and course information. Access the Conestoga website for additional assistance through Accessibility Services and the Learning Commons.

Academic Dates

Program start and end dates, holidays and deadlines for course add/drop and withdrawals are located on the Academic Dates webpage.

Courses follow the instructional plans provided the first week of classes.

Academic Probation

Students at academic risk are tracked at midterm and supported with suggested strategies for academic success. Students who fail the same level twice consecutively are discontinued for one semester.

Academic Standing and Promotion Requirements

Progression from Level 1 to 2 to 3 to level 4:

The following criteria must be met in order to progress to the next level:

  1. Students must pass all core* courses – the minimum passing mark is 70%.
  2. Students who fail one (1) core* course may possibly be allowed to continue at the discretion of the department.
  3. Students who fail two (2) or more courses must retake all core* courses at the level.
Level 4:

A pass of 70% in all core* courses admits a student to most diploma courses at Conestoga College.

To enter ALL degree programs and post-graduate programs at Conestoga College, a student must have an average of 80% in all core courses with no core course below 75% (Check for exceptions with the department of the next program you wish to attend).

Level 4 students who fail two or more core* courses must retake all core* courses at level 4.

One core* course failed at level 4 must be retaken, and a maximum of two credits may be allowed in that semester in some diploma programs in the college.

Listening/Speaking, Pronunciation, Writing, Reading, Canadian Perspectives 1 & 2.


The ELS/EAS program provides multiple opportunities to practice English skills for academic purposes. In order for you to benefit from these opportunities, regular attendance is expected throughout the program. Please inform your teachers of any absences and in the case of missed assessments, read the section “Evaluations”.


Apply using the online General Application available through your Student Portal to be considered for awards, scholarships and bursaries available through Conestoga.

Notifications and instructions to complete the application will be sent to all full-time Conestoga students’ email accounts in the Fall semester (Deadline: first Friday in October) and Winter semester (Deadline: first Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga’s website for more information.

Clearance of Academic Deficiency

Supplemental Exams

Any student who has failed a course may apply for a supplemental in order to pass providing the student meets the eligibility requirements to complete the supplemental as outlined below.

It is the responsibility of the student to indicate to the course instructor and the Coordinator their intent to clear the deficiency. This must be done within five (5) working days after the final grade was posted. Within this time the course instructor, Coordinator, and student must complete the 'Supplemental Authorization and Terms' Form (RO 479) and the student must take this completed form to the Registrar's Office and pay the required fee.

Since the marks for the Fall semester are not released until just before the Christmas break, it may not be possible to give formal permission for the supplemental until the beginning of the Winter semester. In this case Form (RO 479) must be completed and submitted to the Registrar's Office and fees paid within five (5) working days from the beginning of the Winter semester.

To be eligible to write a supplemental the student must have a failing grade of not less than 65% in no more than one core language course in their level.

A successful completion of the supplemental will result in a final grade mark of 70% which is the minimum passing grade for the course.

NOTE: A supplemental evaluation will not be granted for a course in which a student has received an academic offence. An academic incident resulting in a warning is not considered an academic offence.

For more information visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency. 


Conestoga College email accounts will be used as the primary method of communication between instructors, the college and the students. You are expected to regularly check your email accounts for messages and updates.

Course Add/Drop

To add or drop a course, please consult your program coordinator first as doing so may affect your ability to progress to the next level of your program.

To do so, sign into the Conestoga Student Portal and click on the SERVICES tab. Next, click on the MY FORMS tab and select the COURSE CHANGE REQUEST FORM from that list. Complete this form with your information and submit.

Program Withdrawal

For students who wish to withdraw (discontinue) from the program completely, sign into your Conestoga Student Portal. Next, click on the SERVICES tab. From there, click on the MY FORMS tab and select the WITHDRAWAL FORM option from that list. Complete this form with your information and submit.

Credit Transfer/Exemptions

Refer to the Student Guide on Conestoga's website.


In failing a level twice consecutively, a student will be required to withdraw from the program for one semester.

Equipment, Supplies and Texts

While studying remotely (online synchronous and asynchronous), all students require a computer or laptop with a web camera, a speaker, and a microphone. Chromebooks are not recommended as they are not fully compatible with Zoom, the software platform that is used to deliver online class content.

Information about textbooks and materials for each level will be provided. For a personalized booklist, please refer to the Conestoga Bookstore.

Evaluations (Deadlines, Tests and Examinations)

The following protocols for missed assignments will be followed:

1.A If a student contacts the professor before the due date with a reasonable explanation, the professor will set a new date in discussion with the student. The professor will use their discretion to determine whether an explanation is reasonable. If the professor determines that an explanation is not reasonable, section 1.B applies.

1.B If a student does not contact the professor regarding a missed assignment or has not given a reasonable explanation for a missed assignment, an automatic 5% will be deducted for each day the assignment is late for up to ten (10) working days after the due date. After this time, the student will receive a grade of 0 for the missed assignment.

The following protocols for missed tests or exams will be followed:

2.A All tests and examinations are to be written on the dates and at the times scheduled. A student must notify the professor before the beginning of class by email if they are not able to write a test in order to have one opportunity to write a make-up test without losing marks. Without prior notification, students will have one opportunity to re- take the test at a later date for a maximum grade of a pass.

2.B Professors may make use of the test centre for make-up testing for students in Levels 3 and 4 or work together in consultation with the coordinator to provide proctoring opportunities. 

If a student misses a mid-term or final exam, prior notification and/or appropriate documentation must be provided in order for the student to have an opportunity to reschedule. It is up to the faculty member to reschedule the exam for the student.


English Language Studies (ELS) students are eligible to graduate upon the successful completion of all academic requirements in their program of study. Students are expected to respond to their graduation invite through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students who take longer than the advertised program length are responsible for completing any new or additional courses due to a program design change. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Program Advisory Committee

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace. The system of PACs connect the community with Conestoga administration, faculty and students. Advice from PACs is critical for the administration of Conestoga to make decisions which uphold Conestoga’s mission and commitment to career-oriented programming.

Program Transfer

Prior to enrolling in their next program, it is recommended that the students meet with the program coordinator or academic advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.

Program Progression

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study.

Students who have been away from the program for longer than six months may be re- tested for placement purposes.

Re-admission requirements

Student are required to apply for re-admission when they have been absent from their program for one semester or longer unless an Intention Form RO#401 has been completed, or student has withdrawn or been discontinued. Upon readmission, students are placed into the current program design.

Student Feedback

Student feedback is an essential component of our continuous improvement process. Opportunities for student feedback include completing Student Appraisal of Teaching (SAT) forms, attending forums and completing feedback forms.

Student Representation

CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Facility Information

Refer to the Student Guide​ for facility information, including hours of operation and closure practices.


Academic Delivery Plan and College Hours

​​​Academic Delivery Plan Fall 2021

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2021 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

Some programs will be delivered in a hybrid format (a combination of remote and on-campus learning). Other programs will be delivered in a remote format only. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.

For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class.  Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.

College Hours

For the Fall 2021 semester, to support physical distancing on campus, full-time courses at Conestoga are delivered Monday to Sunday, 8 a.m. to 10 p.m.

Effective January 2022: Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​​

Safety Information

​​Refer to the Student Guide​ for Conestoga’s Safety and Security Services and procedures.

Conestoga Policies and Procedures

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

​​​Revision DateScope of Changes
06/15/2017Program Information Revised
​Program Information Revised
​Program Academic Team Revised
​​Program Academic Team Revised
​​Program Academic Team Revised​

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

General Arts and Science: English Language Studies