2022/23 | Conestoga College
Program Code: 1181
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
COVID-19 and Academic Program Delivery
In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. Please consult the COVID-19 Information page for the most up-to-date information on college protocols.
Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
Welcome to Conestoga!
You are entering a journey into a new world of language learning. Whether you are acquiring a new language, such as French or American Sign Language (ASL), learning to teach English as a Second Language (TESL), or learning how to interpret for those who have challenges expressing themselves in English, your world and opportunities within it have now grown.
Effective language and communication skills are Essential Employability Skills that are vital to today's global economy. You can apply these newly learned skills in a variety of settings: business, education, health care community services, or the trades.
This handbook provides you with the specific information related to the academic standards, guidelines, and protocols to help ensure your success in your respective program of choice. If you have any additional questions, please contact your faculty, your coordinator, or me directly.
Executive Dean, School of Interdisciplinary Studies
Program Academic Team
519-748-5220 ext. 3058
Chair, Conestoga Language Institute
Liliana Pereira Melo
Conestoga Language Institute
Contact information for faculty will typically be provided on the first day of related courses.
The Spanish Language Certificate program is designed to meet the needs of individuals who desire to achieve high proficiency in the Spanish language. This program will offer six credit courses intended to help students learn Spanish progressively. Since Spanish has been a desirable asset to individuals in North America and world-wide, being proficient in Spanish has become a competitive advantage not only in the business world but also to travelers interested in Hispanic culture. This program will prepare students to be proficient in both oral and written Spanish through the six credit courses that incorporate listening, speaking, reading and writing skills. By the end of the program students should be able to actively participate in Spanish conversations and acquire an appropriate understanding of the grammatical and cultural aspects that are essential for proficiency in the Spanish language. This program has a focus on business Spanish as well.
Program Curriculum Sequence/Design
Courses are designed to be taken in sequence as the material in each course builds upon previous courses; therefore, please ensure the necessary knowledge and comfort level are achieved in each course before moving on to the next course. Students must complete Spanish I-IV and then choose 2 of 4 program electives.
|Level||Course Code||Course Name||Hours||Notes|
|1||LANG1500||Spanish Reading and Vocabulary Expansion||42||Elective Option|
|1||LANG1510||Spanish Written Communication Skills||42||Elective Option|
|1||LANG1520||Spanish through Media and Culture||42||Elective Option|
|1||LANG1290||Spanish for Business||42||Elective Option|
Figure 1: A listing of the Spanish courses required for the certificate program by level, course code, course name and the number of hours.
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal
- Click on ‘My Courses’ tab
- Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the ‘Program Courses’.
Conestoga College reserves the right to modify program schedules when necessary and in the interest of program improvement. The college also reserves the right to cancel, postpone, reschedule or combine classes, limit registration, change content, hours or instructors to meet changing conditions.
Program Learning Outcomes
Through successful completion of this program, the graduate will have reliably demonstrated the ability to:
- Communicate (speaking, listening, writing) effectively with confidence.
- Identify main ideas of daily conversations in Spanish.
- Demonstrate abilities to have Spanish conversations in various situations.
- Write clearly, correctly, and appropriately in Spanish.
- Translate intermediate-level Spanish sentences into English.
- Acquire Spanish culture and customs through selected readings on Spanish culture and literature.
- Apply Spanish language skills to business situations.
- Interpret longer and more advanced Spanish literary works and cultural materials.
- Apply the language skills acquired through this certification program to traveling or communicating with clients in Spanish-speaking communities or countries.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: email@example.com.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
Student Services Information
Career Services – Program Specific
Students are provided access to MyCareer - Conestoga’s online career solutions system via the “Services” tab in the Student Portal. Use MyCareer to search summer, part-time, on-campus and graduate job postings, register for upcoming workshops and employer events, and access valuable career and employment-related resources. For more information or to book an appointments visit the
Career Services webpage.
Program Information and Requirements
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
Academic assistance is available to students through a variety of avenues. The program coordinator and faculty can advise students on specific program and course information.
For more information visit the Financial Aid webpage.
Attendance - Program Protocols
Due to the nature of language learning, class attendance and participation is important to practice oral and aural language skills. Please review each course outline for specific details.
Communication – Program Standard & E-mailing Protocols
Conestoga will assign each student an email account upon enrolment. Conestoga will communicate information to students via their assigned account, and students are expected to check their account regularly. Faculty will not respond to emails from non-Conestoga email addresses.
For more information regarding course add/drop please refer to the Continuing Education Part-time Studies section of the
Students may wish to take courses before deciding on pursuing the program certificate. For students who wish to pursue the certificate, admission to the program should be completed no later than the start of Spanish for Business – or the final course of the program – whichever is first. The Program Application Form for Continuing Education and Corporate Training Programs must be completed and submitted to the Registrar’s Office along with the processing fee. The form can be found at Student Forms.
Students are advised that books, course packs and other materials frequently do change. It is therefore recommended that students wait until the first night of classes to purchase materials from the bookstore once the instructor has given clear direction about what is to be purchased.
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
Evaluations (Deadlines, Tests and Examinations)
Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Offences.
Attendance for exams and tests is mandatory. The only time a re-write will be arranged is when you can provide appropriate documentation stating due to illness or other authorized reasons you were unable to write the exam or test on the scheduled day. Faculty may choose to handle the makeup tests/exams directly or use the test centre service.
For more information visit the Testing & Assessment Services webpage.
Academic Progress through the Program
Academic Standing and Promotion Requirements
Students are required to successfully pass all courses by meeting the specified minimum requirements in order to continue with the program.
For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure.
For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure.
Clearance of Academic DeficiencyDuring a student’s academic career, there may be occasions when the student’s performance results in a failing grade for a course. Conestoga grants students the opportunity to raise this grade to the minimum passing grade under specific circumstances.
Note: A supplemental evaluation will not be granted for a course in which a student has received an academic offence. An academic incident resulting in a warning is not considered an academic offence.
For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.
Students may be discontinued from a program if they do not meet specific academic standards. For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Discontinuance Policy.
Students are required to apply for re-admission when they have been absent from their program for one semester or longer unless an Intention Form has been completed (returning students only), or when the student has withdrawn or been discontinued. Upon re-admission, students are placed into the current program of study which determines graduation requirements. Students are subject to the college and program policies and procedures in place at the time of re-admission.
For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Re-admission Procedure.
Upon completion of all program courses, students can complete the Application to Graduate form and submit to the Registrar’s Office along with the required fee.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
Academic Delivery Plan and College Hours
Academic Delivery Plan Fall 2022
In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2022 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities.
Back on campus
We look forward to continuing to welcome students back in person and on campus for the fall term. There are three ways in which programs will be delivered:
Hybrid: You will be required to attend in-person classes at your assigned campus. Most class hours will be delivered in person, with a few hours delivered remote/online.
On campus: You will be required to attend in-person classes at your assigned campus. All class hours will be delivered in person.
Remote: Remote programs will be delivered fully online. There will be no in-person classes.
Details regarding classes and delivery formats will be provided in your program schedule (timetable).
Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *
Conestoga Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Attendance at Evaluations
Working Together to Plan Your Success
Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend. If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:
- To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
- To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
- To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
- To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
- To facilitate alternative evaluation arrangements as described below.
- To be informed about all course obligations and due dates.
- To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
- If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.
Valid Absence from Scheduled Evaluations
Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances. If you are absent from a scheduled evaluation, you must:
A. Report the Absence on the Student Portal prior to scheduled class time: See the Student Responsibilities section above.
B. Make Alternative Evaluation Arrangements
i. Reach out to your professor to ask how the evaluation will be made up. Your professor will determine alternative evaluation arrangements as appropriate.
Program Handbook Revision Log
|Revision Date||Scope of Changes|
|October 2014||Original conception of handbook|
|June 2015||Revision - Annual handbook updates|
|May 2016||Revision - Annual handbook updates|
|June 2017||Revision - Annual handbook updates|
|June 2018||Revision - Annual handbook updates|
|May 2019||Revision - Annual handbook updates|
|August 2020||Revision - Annual handbook updates|
|November 2021||Revision - Annual handbook updates|
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing firstname.lastname@example.org or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.