Language Interpreter Training

2021/22 | Conestoga College

Program Code: 1188
Interdisciplinary Studies

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and 2021-22 Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. ​Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.

Welcome

Welcome to Conestoga!

Congratulations!

You are entering a journey into a new world of language learning.  Whether you are acquiring a new language, such as French or American Sign Language (ASL), learning to teach English as a Second Language (TESL), or learning how to interpret for those who have challenges expressing themselves in English, your world and opportunities within it have now grown.

Effective language and communication skills are Essential Employability Skills that are vital to today's global economy.  You can apply these newly learned skills in a variety of settings: business, education, health care community services, or the trades.

This handbook provides you with the specific information related to the academic standards, guidelines, and protocols to help ensure your success in your respective program of choice.  If you have any additional questions, please contact your faculty, your coordinator, or me directly.

Sincerely, 

Shawn Brake

Executive Dean, School of Interdisciplinary Studies

Program Academic Team

Executive Dean, School of Interdisciplinary Studies
Shawn Brake
Doon, 2A139
519-748-5220 ext. 3058
sbrake@conestogac.on.ca

Chair, Conestoga Language Institute
Natalie Hughes
Doon, 2A139
519-748-5220 
nhughes@conestogac.on.ca

Administrative Assistant
Gena Kaebe
Conestoga Language Institute
519-748-5220 
gkaebe@conestogac.on.ca​

Program Faculty

Contact information for faculty will typically be provided on the first day of related courses.​​

Program Overview

Program Description

The Language Interpreter Training Certificate Program is designed for bilingual individuals who wish to work as spoken language interpreters in the legal, health care, social service and domestic violence prevention sectors in Ontario. Integrating theory, principles and concepts with practical application and skills development, the program aims to assist individuals in developing the introductory level competencies, skills, knowledge and attitudes required for proficient practice as language interpreters. The program will benefit individuals who wish to begin a career in interpreting, as well as those already working as interpreters who wish to upgrade their skills and obtain a college credential.

This 180-hour program, consisting of 6 courses, provides an introduction to spoken language interpreting, with skills development practice in the major constituent tasks of interpreting - consecutive interpreting, sight translation and note taking, simultaneous interpreting, and a focus on setting-specific interpreting. ​

​​Program Curriculum Sequence/Design

Courses are designed to be taken in sequence as the material in each course builds upon previous courses; therefore, please ensure the necessary knowledge and comfort level are achieved in each course before moving on to the next course. Typically, the first three courses are offered in the fall semester; the next three in the winter semester.

Design
Level​Course CodeCourse NameHours
1LANG1200 Introduction to Spoken Language Interpreting 30
1 LANG1210 Consecutive Interpreting 30
1 LANG1220 Skills Development – Sight Translation 30
1 LANG1230 Skills Development – Simultaneous Interpreting 30
1 LANG1240 Setting Specific Interpreting 30
1 LANG1250 Capstone Course – Skills Integration 30

Figure 1: A listing of the Language Interpreter Training courses required for the certificate program by level, course code, course name and the number of hours.

Students can find their program design on the Student Portal by following the steps below:

  1. Log in to Student Portal

  2. Click on ‘My Courses’ tab
  3. ​Select ‘View Progress Report’ button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the ‘Program Courses’.

Program Schedule

Conestoga College reserves the right to modify program schedules when necessary and in the interest of program improvement. The college also reserves the right to cancel, postpone, reschedule or combine classes, limit registration, change content, hours or instructors to meet changing conditions.

Program Admission

Students must complete the Conestoga College Program Application Form for Continuing Education and Corporate Training Programs and submit proof of admission requirements and the associated processing fee to the Registrar’s Office for acceptance into the program. 

Program Materials

Students are advised that books, course packs and other materials frequently do change. It is therefore recommended that students wait until the first night of classes to purchase materials from the bookstore once the instructor has given clear direction about what is to be purchased.

PLAR – Prior Learning Assessment and Recognition

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

For more information on the PLAR process, please visit the testing website Prior Learning Assessment and Recognition .

The maximum credit allowed through transfer of credits and credits obtained through (RPL) Recognition of Prior Learning and Assessment for certificate and diploma programs is 75% of the program credits. Therefore, at least 25% of the program credits must be taken under the direct supervision of Conestoga faculty. ​ ​

Program Learning Outcomes

Through successful completion of this program, the graduate will have reliably demonstrated the ability to:

  1. Display, in a variety of typical interpreting settings, listening, memory retention and note taking skills which contribute to accuracy and fidelity in interpreting.
  2. Incorporate setting-specific vocabulary and terminology in both languages of interpretation to support accuracy in a variety of typical interpreting settings.
  3. Perform introductory level consecutive interpreting which preserves the meaning of the source utterance in a variety of contexts and modes.
  4. Perform sight translation, in a variety of typical interpreting settings, which maintains the integrity of source information.
  5. Perform introductory level simultaneous interpreting and whispered simultaneous interpreting from English to the other language in a group setting.
  6. Comply with the professional standards of practice and ethical principles for spoken language interpreting in typical interpreting settings
  7. Apply appropriate problem solving and communication strategies in responding to typical challenges which arise in providing interpreting and sight translation services. ​

Student Services Information

​Students can access the Conestoga website for information about services provided by Accessibility Services and Counselling Services​.

For more information on this topic, please refer to your Student Guide located in the Student Portal.

Career Services – Program Specific

Students are provided access to MyCareer - Conestoga’s online career solutions system via the “Services” tab in the Student Portal. Use MyCareer to search summer, part-time, on-campus and graduate job postings, register for upcoming workshops and employer events, and access valuable career and employment-related resources. For more information or to book an appointments visit the Career Services webpage​.

Orientation

Not applicable for this program. 

Program Information and Requirements

Program Information

Academic Assistance

Academic assistance is available to students through a variety of avenues. The program coordinator and faculty can advise students on specific program and course information.

Academic Dates

For information on academic dates, please refer to the Academic Dates webpage.

Note: Not all programs follow listed dates. Contact your program coordinator for more information.

Awards 

For more information visit the Financial Aid​ webpage.

Program Protocols 

For information on Conestoga and student rights and responsibilities, please refer to College Policies, Procedures and Guidelines webpage or to your Student Guide.

Academic Probation 

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure.

Academic Standing and Promotion Requirements

Students are required to successfully pass all courses by meeting the specified minimum requirements in order to continue with the program.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure.

Clearance of Academic Deficiency

During a student’s academic career, there may be occasions when the student’s performance results in a failing grade for a course. Conestoga grants students the opportunity to raise this grade to the minimum passing grade under specific circumstances. 

Note: A supplemental evaluation will not be granted for a course in which a student has received an academic offence. An academic incident resulting in a warning is not considered an academic offence.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.

Communication – Program Standard & E-mailing Protocols

Conestoga will assign each student an email account upon enrolment. Conestoga will communicate information to students via their assigned account, and students are expected to check their account regularly. Faculty will not respond to emails from non-Conestoga email addresses.

Course Add/Drop

For more information regarding course add/drop please refer to the Continuing Education Part-time Studies section of the Student Guide.

Program Specific Pathways and Degree Completion Opportunities

For more information regarding program specific pathways and degree completion opportunities contact your program coordinator.

Discontinuance

Students may be discontinued from a program if they do not meet specific academic standards. For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Discontinuance Policy.

Evaluations (Deadlines, Tests and Examinations)

Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Offences.

Attendance for exams and tests is mandatory. The only time a re-write will be arranged is when you can provide appropriate documentation stating due to illness or other authorized reasons you were unable to write the exam or test on the scheduled day.

Faculty may choose to handle the makeup tests/exams directly or use the test centre service.

For more information visit the Testing & Assessment Services webpage.

Attendance

Due to the nature of these class and the skill-building aspects, class attendance is important. Attendance is an integral part of the evaluation scheme; therefore, regular attendance will improve one’s mark in the course.

Re-Admission Requirements

Students are required to apply for re-admission when they have been absent from their program for one semester or longer unless an Intention Form has been completed (returning students only), or when the student has withdrawn or been discontinued. Upon re-admission, students are placed into the current program of study which determines graduation requirements. Students are subject to the college and program policies and procedures in place at the time of re-admission.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Re-admission Procedure – Post Secondary.

Standards of Conduct and Professional Practice

Students have the responsibility to be familiar with Student Rights and Responsibilities while they attend Conestoga. For more information visit the Student Rights and Responsibilities webpage.

Program Advisory Committee (PAC)

Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry. At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator will decide which students will represent the program. The student representatives are expected to attend the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.

Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Facility Information

Refer to the Student Guide​ for facility information, including hours of operation and closure practices.

 

Academic Delivery Plan and College Hours

​​​Academic Delivery Plan Fall 2021

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2021 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

Some programs will be delivered in a hybrid format (a combination of remote and on-campus learning). Other programs will be delivered in a remote format only. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.

For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class.  Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.

College Hours

For the Fall 2021 semester, to support physical distancing on campus, full-time courses at Conestoga are delivered Monday to Sunday, 8 a.m. to 10 p.m.

Effective January 2022: Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​​

Safety Information

​​Refer to the Student Guide​ for Conestoga’s Safety and Security Services and procedures.

Conestoga Policies and Procedures

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

Revision DateScope of Changes
October 2014Original conception of handbook
June 2015Revision - Annual handbook updates
May 2016​​Revision - Annual handbook updates
​June 2017
​Revision - Annual handbook updates
​June 2018
​Revision - Annual handbook updates
​May 2019
​Revision - Annual handbook updates
​August 2020
​Revision - Annual handbook updates
​November 2021​Revision - Annual handbook updates

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing accessibility@conestogac.on.ca or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

Language Interpreter Training