Student Guide

2022/23 Conestoga College

What you do here... counts out there

Conestoga College Institute of Technology and Advanced Learning

COVID-19 and 2022-23 Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

President's Message

John Tibbits, President 

Welcome to the 2022-23 academic year. Whether you're returning to Conestoga to resume your studies, or joining us for the first time, I hope that you will find your experience to be both positive and rewarding.

This promises to be a very exciting year for Conestoga. Our new Skilled Trades campus in Cambridge opens this fall and a new campus in Milton is currently in development. We're working with the City of Kitchener on a major expansion for Creative Industries education and training and building additional capacity at other campus locations as we work to provide new opportunities for students to access the career-focused education that will prepare them for successful futures.

Growth and change are important for institutions: they're important for individuals as well, as you strive to be the best that you can be and prepare for an exciting future.

During 2022-23, I encourage you to commit to personal achievement. Your ability to learn, to develop new skills, and to embrace new challenges will be the keys to your career and life success.

COVID-19 continues to pose a substantial threat to the health and well-being of individuals across our community, with many experts predicting a resurgence of cases this fall. We will continue to consult with public health authorities as this situation evolves. In the interim, I urge you to keep your vaccinations up to date and obtain your booster doses as soon as you are eligible. Please consider wearing a mask in situations where physical distancing is not possible. We all have a role to play in keeping our community safe.

This guide provides important information regarding Conestoga policies and practices as well the services available to you as a student. If you have additional questions, please ask. College faculty, staff and administration are deeply interested in your success and happy to provide advice and assistance when you need it.

Your time at Conestoga is an important beginning, the first step in a lifelong journey that includes commitment to your chosen field, your community and your ongoing education.

Thank you for choosing Conestoga: I hope you have an outstanding year.

John Tibbits, President  ​

Student Life

​​Shape your Experience with Student Engagement

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.


  • Connect to your program, faculty and classmates by attending your online Orientation. Visit today!
  • Attend virtual transition events such as: 2SLGBTQ2+ Welcome Night, African, Black and Caribbean (ABC) Welcome Night, Mature Student Welcome Night, and the Degree Mixer.
  • Engage with our Student Ambassadors programs to connect with student leaders.
  • Find out what's happening via Student Engagement's Facebook and Instagram accounts (@ConestogaStudentEngagement) and our Conestoga Ready App (available for Apple iOS and Android.)
  • Search for meaningful opportunities to get involved on the Student Success Portal’s Events & Activities page.


  • Create your social and professional networks by attending virtual events, activities and workshops. 
  • Learn about your campus and local community through community engaged learning opportunities and volunteer opportunities.
  • Support equity, diversity and inclusion by participating in initiatives, workshops and events offered by the Student Engagement Department.
  • Share experiences and gain cultural awareness by participating in English Conversation Programming.


  • Log into the Student Success Portal and visit the Events & Activities page to explore opportunities for getting involved and build your skills outside of the classroom.
  • Develop your leadership skills by participating in our Leadership Workshops, found on the Events & Activities page on the Student Success Portal.
  • Apply your learning with student committees, volunteer roles and paid leadership opportunities.
  • Increase your college success and employability with official recognition for your involvement on your Co-Curricular Record (CCR). The CCR is an official document that complements your academic transcript and records learning that you have achieved through approved co-curricular experiences at Conestoga. Follow this link to find out more.

Visit us remotely!

Contact Us:
P: 519-748-5220 x3239


Find out more on the Conestoga Student Engagement website or follow us on Facebook and Instagram @ConestogaStudentEngagement.

Academic Dates/Information

​​Academic Dates 2022-2023

Important dates specific to your program can be found on the website.

Privacy Information

Conestoga College collects personal information from students under the legal authority of the Ontario Colleges of Applied Arts and Technology Act.

Conestoga collects personal information from students to offer a comprehensive program of career-oriented, post-secondary education and training and for the following related purposes:

  • making admission decisions and undertaking enrolment
  • reviewing, evaluating, and improving academic and non-academic programs
  • providing financial assistance and awards
  • providing academic and ancillary services
  • conducting alumni, development, marketing, and promotional activities
  • institutional planning, research and statistics gathering
  • reporting to government agencies and professional licensing bodies
  • activities related to employment
  • making advancement and graduation decisions
  • administering the above activities
  • providing a safe learning and working environment

Conestoga considers student records to be confidential. It only discloses student personal information to third parties based on written consent, if required by law or as otherwise authorized by section 42 of the Freedom of Information and Protection of Privacy Act. For example, section 42 of FIPPA permits the College to release personal information to aid a law enforcement investigation and to facilitate the auditing of government programs. The Ministry of Training, Colleges and Universities Act also requires the College to comply with Ministry reporting requirements that may entail the disclosure of student personal information along with statistical or aggregate information.

For more information, or to request access to your personal information you may contact our Manager, Privacy and Information Management at the following address:

Manager, Privacy and Information Management
Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, Ontario, N2G 4M4
519-748-5220, ext. 2189 or

Further information about the Ministry's collection of statistical and personal information can be obtained from the Government of Ontario or Ministry of Training, College and Universities website or by writing to:

Director, Postsecondary Finance and Information Management
Postsecondary Education Division
7th Floor, Mowat Block, 900 Bay St
Toronto, ON, M7A 1L2​

Program Suspension and Cancellation

Conestoga reserves the right to cancel, at any time, a program, course, a program major or option, change the location and/or term in which a program or course is offered, or change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons, or withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registration, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event Conestoga exercises such a right, the college's sole liability will be the return of monies paid to the college by the applicant or student.

Quality Approach and Policy Statement

Conestoga's Mission and Values reflect our ongoing commitment to quality. To build on our commitment, Conestoga's Continuous Quality Improvement (CCQI) initiatives demonstrate our dedication to continually seek opportunities for improvement, to meet and exceed the needs of our students, employees, and communities.

For information on our Quality Policies and practices please refer to Conestoga's Quality Matters web-based information at Quality Matters.

Statistics Canada Notice

Notification of disclosure of personal information to Statistics Canada:

Statistics Canada is the national statistical agency. As such, Statistics Canada carries out hundreds of surveys each year on a wide range of matters, including education.

It is essential to be able to follow students across time and institutions to understand, for example, the factors affecting enrolment demand at postsecondary institutions. The increased emphasis on accountability for public investment means that it is also important to understand 'outcomes'. In order to conduct such studies, Statistics Canada asks all colleges and universities to provide data on students and graduates. Institutions collect and provide to Statistics Canada, student identification information (student's name, student ID number, Social Insurance Number), student contact information (address and telephone number), student demographic characteristics, enrolment information, previous education, and labour force activity.

The federal Statistics Act provides the legal authority for Statistics Canada to obtain access to personal information held by educational institutions. The information may be used for statistical purposes only, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify a student.

Students who do not wish to have their information used can ask Statistics Canada to remove their identifying information from the national database. On request by a student, Statistics Canada will delete an individual's contact information (name, address, or other personal identifiers) from the Postsecondary Student Information System (PSIS) database. To make such a request, please contact Statistics Canada:

Via telephone:
Monday to Friday
8:30 a.m. to 4:30 p.m. EST
1-800-307-3382 or

Via mail:
Institutional Surveys Section
Centre for Education Statistics
Statistics Canada, Main Building, SC 2100-K
Tunney's Pasture, Ottawa, ON K1A 0T6

Via e-mail at:

Statistics Canada maintains a recommended standard disclosure notice for reporting to Statistics Canada's Postsecondary Student Information System (PSIS) on the PSIS Website

College/Campus Practices

​​​​ Conestoga Hours of Operation and After Hours Access

Regular hours of operation at all Conestoga campuses are from 7:00 a.m. to 11:00 p.m., Monday to Sunday.  The Student Recreation Centre will be closed.

Hours of operation are subject to change without notice and can be verified during the week with Facilities Management at ext. 3329. 

Campus closures may include statutory holidays which are listed as part of Conestoga's academic dates.  Please note that closed means no entry permitted to students and public, including the use of after-hours passes.  For information regarding campus closures or access to facilities outside regular hours of operation please contact Security Services at ext. 3357.  

Effective January 2022: Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​

College/Campus Closure Practice

As a public institution, Conestoga attempts to remain officially open at all scheduled times. In the event of cancellations resulting from inclement weather or emergency situations, an announcement will be posted by 6am the day of, on the home page of the Conestoga website, and phone systems at each campus will be updated to reflect information pertaining to the closure. Notice of cancellation of evening classes will be posted on the website by 3pm the day of.

Closure information will also be broadcast through Conestoga's official social media channels, including Facebook and Twitter (@ConestogaC), and posted to College Service Updates. Local radio and television stations will also be advised of campus closures resulting from inclement weather or emergency situations.

If you are a student on clinical experience and classes are cancelled, it is your responsibility to notify your clinical supervisor.

Conestoga services a sizable geographic area from several locations. A bad weather/emergency situation may apply to one location only and not others. Any notice regarding closures will specify the college location(s) affected.

Smoke-Free Environment

Smoking is not allowed in any Conestoga building. Help keep the environment clean by using the waste receptacles when you smoke outdoors. To provide unobstructed entry to the college for visitors and non-smoking employees and students, all campus entrances have been designated smoke-free. 

Use of the College Name or Logo

The names Conestoga College, Conestoga College Institute of Technology and Advanced Learning, the former name Conestoga College of Applied Arts and Technology, and any other name or logo(s) employed by the college are the exclusive property of the college and may not be used without first obtaining authorized permission.

Scheduled Examinations and Severe Weather Conditions

If the College is closed due to extreme weather, all assessments to be administered during a regularly scheduled class will be postponed until the next class. 

If the College has to be closed in an examination week, the examinations scheduled for that day will be added to the end of the examination schedule, which will be extended by an additional day.

Students who cannot travel to the College due to extreme weather (eg. travel advisories or road closures) in their local area are responsible for notifying their faculty of their inability to write on the day of the assessment. The notice must be provided by email or telephone prior to the time of the scheduled assessment. Students who fail to provide this notice will receive a grade of zero. Students must make arrangements to write the assessment immediately upon their return to the College. 

Notice of College closure will be posted on our website by 6 am the day of. Notice of cancellation of evening classes, will be posted on the website by 3 pm the day of (see College/Campus Closure Practice for more information).

The safety of our College community is a top priority. Conestoga services a large area and it is recognized that conditions can vary widely within the region. Always exercise your best judgement with respect to travelling during extreme weather, based on your individual circumstances. Public transportation, where appropriate, may be the safest option.

Student Appraisal of Teaching

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: Quick-SAT and Full-SAT. The Quick-SAT is 10 questions, occurs during week 5 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the academic manager to be shared with the faculty member. Typically about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Use of Food and Beverages in Classrooms and Labs

It is the responsibility of senior management to ensure that the academic environment is clean and conducive to learning. The following policy statements will be adhered to regarding the use of food and beverages in classrooms and labs:

  1. There is no food permitted in any classroom or lab. Beverages are permitted in unbreakable, re-sealable containers. Please note that in computer labs, containers should be placed away from the keyboard to prevent unnecessary damage.
  2. Beverages (including water) are not permitted in health sciences skill labs. For health and safety reasons, instructions will be established by faculty and management within designated shop areas, such as Electrical, Metal Machining, and Woodworking.

It is the responsibility of instructional staff and management to ensure that the policy is adhered to by students.


For information about locker rental at your campus, please visit our Locker Webpage.

​​Contact with your questions.


For details about parking at a Conestoga College campus, visit Parking Services on the Conestoga website or contact

Public Transportation

Conestoga's Cambridge (Fountain Street), Doon (Kitchener), and Waterloo campuses are served by Grand River Transit (GRT). Contact GRT by phone at 519-585-7555. Visit Grand River Transit for information on student fares, routes & schedules or to use their Trip Planner, which can show you the fastest route from your front door to the college. GRT bus tickets can be purchased at the Doon (Kitchener) Campus Bookstore.

The Guelph campus is served by Guelph Transit. Contact Guelph Transit by phone at 519-882-1811 or visit Guelph Transit for more information on fares, routes & schedules, and additional transit services such as Next Bus.

Conestoga students studying in Brantford can find out more about Brantford Transit's fares, schedules, and services by visiting their website or contacting 519-753-3847.

The Stratford campus is served by City of Stratford Transit. Contact Stratford Transit by phone at 519-271-0250 ext. 264, or visit their website for information about fares, routes, and schedules, as well as additional transit services. 

References and Recommendations

There may be occasions when students approach Conestoga College faculty, staff, and administrators to request a reference letter or recommendation. These could be for the purpose of gaining employment, applying to other post-secondary institutions for additional education, applying for scholarships, bursaries, and awards, or for other unspecified reasons.

To comply with privacy laws, students must provide written consent prior to any faculty, staff or administrator acting as a referee. Students have the right to inspect and review reference letters unless they waive their right in writing. If a student waives the right to inspect and review a copy of any written references, the referee can send the reference letter directly to the employer, educational institution, or organization. This may be required in certain circumstances if a letter is to be provided. For example, a requesting institution may require reference letters be sent directly from the referee to the institution in a sealed and signed envelope. If the student does not waive the right to review, this fact may be noted in the reference letter. Please note that faculty, staff, and administrators always have the right to not provide a reference or recommendation in any scenario. This is especially the case if the reference or recommendation is outside of their scope of practice.

Program Handbooks may contain additional school-specific guidelines related to reference letters and recommendations.

Safety and Security Services

​​​​​​​Campus Safety and Security

We are here to help!

Our emphasis is to provide an environment that is equal for all and encourages personal growth and academic success within a Safe and Healthy campus.

For general inquiries, contact Security Services at: or 519-748-5220 Ext. 3357

Security Office Locations

  • Doon Campus - 2B10-6 opposite from the Library
  • Cambridge Campus – In the Main Lobby
  • Guelph Campus –Main Entrance
  • Waterloo Campus –Main Door near Welcome Centre
  • DTK Campus – Main Entrance
  • Brantford Campuses
    •   Wellington – 1st Floor Admin Office Area
    •   Colborne – 1st Floor near elevator

Security is available 24/7 at the Cambridge campus (Fountain Street), Doon campus (Kitchener), Waterloo campus, DTK campus, Brantford campus and daytime/evening/weekend security at the Guelph campus. Concerns or offences may be reported to Campus Safety.

Emergency reporting or request for assistance must be reported dialing Ext. 5555 or by using the Mobile Safety App. Security will collect information from the caller and dispatch appropriate help.

Campus Safety provides the following services: first aid, personal safety education, safety planning, safety concerns; reporting and support, general information, emergency planning, prevention and response, investigate complaints, conflict resolution, self-defence training classes, mobile and bike patrols, crime prevention education, Walk-Safe, support and assist vulnerable students and provides security coverage at residence and campus events.

Mobile Safety App - Access to emergency contacts, safety tool box, campus maps, support resources, request walk-safe, report sexual assault, push notification,  and campus news feed. Download from the App store for free.

For more information on emergency response and what to do, visit our website -

Walk Safe Escort and Patrol Service

Campus Security provides escorts to staff, students and visitors at the following campuses;  Doon, Cambridge, Waterloo, Brantford, Guelph, DTK, and Conestoga Residence. Walk-Safe will escort you anywhere on college property, as well as homes in the vicinity.

To request a Walk-Safe call, 519-748-5220, ext. 3357, email or contact Walksafe through the Conestoga mobile safety app.


Any form of violence is not tolerated at Conestoga. Any incident of violence must be reported immediately to Campus Safety.

Minors on Campus

Unaccompanied minors who are not students are prohibited on college premises for safety reasons.

Prohibition of Weapons on Campus

No person, while on property controlled or owned by Conestoga, shall possess, carry or use any firearm, weapon, imitation of a weapon, ammunition, knife, prohibited device or dangerous chemicals, including explosives and fireworks. Certain exceptions may exist, such as for police officers or certain bona fide religious items. If you are not certain whether an item may be brought onto campus, please see Campus Safety prior to bringing the item to campus.

Lockdown Procedure

Visit our webpage for valuable information on lockdown procedure as well as a video provided by Conestoga on what to do of an Active Shooter is on campus:

Security encourages all staff and students to review this informational page as well as the video.

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S​exual and Gender-Based Violence Prevention & Response

The Sexual and Gender-Based Violence Prevention & Response office provides help based on your individual needs. If you have experienced or witnessed sexual or gender-based violence we are here to support you. Your rights are recognized and supported at Conestoga College, including the right to be safe.

​There is no timeframe for when an incident occurred for someone to access support, and you do not need to disclose what happened in order to get help.​

Your Services

​​​​​​​​​​​​​​​​​​​​​​​​​​​Be-Dah-Bin Ga​mik

Be-Dah-Bin Gamik, (Place of New Beginnings) provides services for Indigenous students, including those who are First Nations (status and non-status), Metis and Inuit. Our services ensure a smooth transition to college life by providing ongoing student support. The service includes social and cultural events and activities, traditional counselling services, and Elders-in-Residence programs and the Aboriginal Student Circle.

Visit us:

Kitchener - Doon campus, room 1A103
Waterloo campus, room 1F08

Advancement Office: Alumni Engagement

Conestoga's alumni community includes more than 165,000 graduates who contribute to the prosperity and well-being of their communities as innovators and entrepreneurs in business, industry, health care and community services. When you complete your studies, you will become a member of this growing and dynamic network. As a student, you will have the opportunity to draw on the knowledge and experience of graduates involved in your chosen career field. The Alumni team looks forward to hearing from you: we provide volunteer opportunities and networking events that can help you build your career before you graduate and contribute to your long-term success.

Connect with us:

Twitter @ConestogaAlumni  
Facebook @ConestogaCollegeAlumni

​Athletics and Recreati​on 

Calling all Condors! An active and healthy lifestyle can play a key component in your success here at Conestoga. Studies completed in 2019 showed that campus recreation participants were more likely to report higher GPAs (Vasold, KL; Deere, SJ; & Pivarnik, JM). Whether you compete on a varsity team, have fun with your friends in an intramural league, or want to stay fit, there is something in Athletics and Recreation for everyone. 

Connect with us

Make sure you're following us for weekly workouts, health tips, recreational opportunities, and to stay up to date on Condor Athletics!

Instagram: @cc_condors


Competitive Sport

  • Men's and Women's Varsity Teams (Full-Time students only) - Participant of the Ontario College Athletic Association 
    • Badminton
    • Volleyball
    • Basketball
    • Cross-country running
    • Softball (W)
    • Outdoor and indoor soccer
    • Rugby 15's (M) & Rugby 7's (W) (Recruiting year)
  • Esports Competitive Teams (Full-Time students only) - Participant of the National Esports Collegiate Conference (NECC)
    • ​League of Legends
    • Rocket League
    • Overwatch
    • Valorant​​

Visit Our Website for more information. If interested in a varsity team, please contact one of our head coaches or complete the Prospective Athlete Form. Esports athletes, please join Condors Discord or complete our Prospective Esports Athlete Form.

Engaging Wellness Program and Fitness Classes

  • Wellness programs are offered to assist Condor students and staff support your wellness goals
  • Various programs and workshops are available to suite your health and wellness needs in themes such as:
    • Fitness Assessments and Orientations
    • Nutrition Advice
    • Resources for beginner workouts and more!
  • A variety of fitness classes are offered weekly in the Recreation Centre that include classes such as:
    • Kickboxing
    • Bootcamp
    • Pilates
    • Yoga and more!
​Visit Our Web​site for more information.​

On-Campus Spaces & Programming

  • Recreation Centre Amenities
    • Two gymnasiums offering drop-in sport areas
    • Fitness Centre with state-of-the-art equipment
    • Multi-purpose rooms for fitness classes, table tennis, or booked activity
    • Squash courts and badminton courts that are able for booking
    • Indoor track (170m) for running or walking
    • ​Social spaces for students to meet and network
  • Drop-in sports include: badminton, basketball, volleyball, table tennis, and more!
  • Intramural sports offer students an opportunity to participate in a more structured league for:
    • Volleyball
    • Badminton
    • Indoor Cricket
    • Basketball
    • Indoor Soccer, and more!​

Get Involved

All students are welcome in the Recreation Centre regardless of past physical experience. Our fitness centre has various areas and equipment available to exercise at your own comfort level. Fitness classes range in difficulty and our instructors are always able to adapt to your abilities. Try one out today!

If you are a full-time student from the Doon (Kitchener) or Cambridge (Fountain Street) campuses, all of this is paid for through your Student Recreation fee. If you are a full-time student from another campus, or a part-time student pursuing a certificate, diploma or degree, you can choose to purchase a student membership.

Visit Our Website to find out more about our facilities, programming and teams.

Recreation Centre email for general inquiries:


The Bookstore is here to help you get everything you need to start your learning!

Students can purchase everything they need to start their term through the online Bookstore.

Visit our online Bookstore to access the variety of resources available!

  • Textbooks (Digital and Physical Copies)
  • Personalized Booklist
  • e-Text Support
  • Supplies
  • Uniforms
  • Conestoga Clothing & Merchandise

Generate your Personalized Booklist on the Bookstore website to receive a complete list of the materials required for your courses.

Course Materials are exclusively available for purchase online.

Place your order online and choose to have your order shipped to your home for free or pick up your order on campus. Click here to find the list of eligible campuses and pick-up times.  

Select campuses will also have Conestoga merchandise, supplies, and uniform items, such as scrubs, available for in store purchase.  

​Have questions?

Check out the Bookstore's Here to Help Guide!

Interactive and detailed self-help guides are available to receive immediate answers to all frequently asked Course Material and Bookstore questions.​

Contact us with your questions!


You can also follow the Bookstore on Instagram (Conestoga Campus Store), ​Facebook (Bookstore – Conestoga College) or Twitter (@ConestogaBooks) to stay up-to-date on Bookstore events, sales, promotions, and more. 

Your Personal Booklist

Once you have paid your fees and registered for your classes, visit our Personalized Booklist page. Enter your Student Number to generate your complete booklist specific to your courses outlining all resources you will need and links on how to purchase your resources.

*Please note that your booklist will be available only after you have received your timetable.

eText at Conestoga College

There are a number of eText programs at Conestoga College. Students in  eText programs are required to participate and will gain access to digital course resources for approximately 40% less than the cost of printed texts. The cost of these resources are integrated into program fees and collected when those fees are due at the beginning of each semester. Students will have access to their resources on the first day of class and will be able to continue to have access to these resources anytime and anywhere. Students permanently own their eTexts and there is 100% access online and offline. Students can also print their eTexts and use interactive features such as customized notes, highlights, and even sharing notes with peers.

Visit our eText information page for access to support sessions, support videos and more!

For more information about your eText program, please email

Conestoga Career Centre - Services for Job Seekers & Graduates 

The Career Centre at Conestoga is your one stop for personalized support. Services and resources are available at no cost to the job seeker or graduate.

We can help you meet your job goals. Connect with us if you would like assistance with:
  • Finding new employment and career opportunities
  • Creating a personal plan
  • Gaining a competitive edge by connecting with Conestoga-affiliated employers
  • Understanding the job opportunities in your local area
  • Launching your career
  • Accessing free technology including computers and printers
  • Completing applications to access financial incentives for returning to school
  • Exploring training options to fit your needs
  • Strengthening your skills with technology and how to make the most of it while looking for work
On-campus locations are available in Kitchener, Stratford and Waterloo. All are welcome.

Conestoga provides itinerant services in Elmira, New Hamburg, Wellesley, and throughout Perth and Huron Counties. Contact the Career Centre for an appointment at a location convenient to you.

Find us on Facebook, Twitter & LinkedIn

Conestoga College Residence & Conference Centre

The Conestoga College Residence & Conference Centre, located at Doon (Kitchener) campus and in close proximity to the Cambridge (Fountain Street) campus, provides accommodations to registered, full-time students.

At Residence we offer a fun, safe and engaging community atmosphere that reflects the needs of today's students. Our Residence Life Program has been created to support students in their academic endeavours by challenging both personal growth and development. The program works in collaboration with college support services and resources to further enrich their experience and enhance the overall college experience.

To apply please visit My Housing Portal. The acceptance process is completely online through the student portal. For additional information including important dates and residence fees, please visit Conestoga Residence or contact us by email at Residence information will be provided to students upon move in and can also be found on the website. Students will receive their move-in day and time slot early August. Our Early Move-In day and events that typically occur before our regular move-in have been cancelled for 2021.

Address:  99 Conestoga College Blvd., Kitchener, N2P 2N5

Telephone: 519-895-2272

​Conestoga Students Inc. (CSI)

Conestoga Students Inc. (CSI) is the official student association of Conestoga College and represents the interests of all CSI fee-paying students. From academic and wellness supports, to events and get involved opportunities, CSI focuses on helping you own, support and upgrade your student experience!

CSI is active on all Conestoga College campuses! They invite you to get the most out of your student experience by getting involved in campus life. Own your student experience by staying up to date with what's going on at campus by following them on social media, downloading their mobile app and checking out their website. Help them support your student experience by engaging with their campus services like their service hub, on-campus clubs, food support services, wellness offerings like their health and dental insurance plans, and more! And don't forget to upgrade your student experience by engaging with their on-campus events. Check out their on-campus Pita Pit location (Doon campus, 2nd floor of the Conestoga Student Recreation Centre) and their on-campus restaurant and bar, The Venue. You can also visit their Wellness Office where you can access services like chiropractic, massage therapy and physiotherapy. 

Local Transit

Do you need to ride public transit in Waterloo Region, Guelph, or Brantford? CSI has negotiated discounted fares for Conestoga Students to help support your student experience. Learn more about how to get a discounted term/bus pass here.​ 

Connect with CSI:

You can find out more about CSI's services and events on their website, social media, and the CSI Mobile App.  

On-Campus: Find your nearest CSI Office

Phone: 519-748-5131


Download the CSI Mobile App by searching Conestoga Students Inc on your app store of your choice.

Follow us on InstagramFacebook, and Twitter!

To serve you best, our service desk hours vary per campus. Refer to for more information.

Conestoga International Health Insurance Plan (CIHIP)

CSI issues the Conestoga International Health Insurance Plan (CIHIP) to all international students studying full-time This is a necessary payment for students moving to Canada and attending Conestoga College. This plan will cover you for basic health-care services like hospital stays, visits to the doctor, ambulances, x-rays, and more. Learn more at

International students who are enrolled in eligible programs are also automatically billed for the CSI Extended Health & Dental Plan. 

CSI Extended Health & Dental Plan

CSI offers a comprehensive extended health and dental plan for all students enrolled in full-time and/or government-funded programs. Coverage is provided for health practitioners, prescription drugs, vision, dental, travel and more. Learn more at

**Note: Not all programs are charged this fee.  Please double check your tuition to confirm your billing.**

CSI Legal Protection Program

CSI ensures that students have the tools and financial means to defend their legal rights. Full-time students have access to legal information via a toll-free legal assistance helpline for any topic and have further counsel for legal representation about housing, employment and academic rights. Learn more at

Opting Out/Opting In - Premium Refund (Change of Coverage)

First Year Students

Students who already have similar health plan coverage through another provider can opt-out of the CSI Extended Health & Dental Plan and get a full refund. This must be done during the change of coverage period in which you were initially billed. Additionally, students have the opportunity to opt-out of the CSI Legal Protection Program. Detailed information about opting out or change of coverage can be found at

Returning Students  

All eligible full-time students are members of the CSI Extended Health & Dental Plan. Students have the opportunity to opt-out or opt-in dependents during the change of coverage period in which the student was billed. If you do not change your status with Studentcare, you will automatically be covered by the plan for the academic year. You must opt-out of the CSI Extended Health & Dental Plan and the CSI Legal Protection Program annually. You can learn more about your comprehensive health plan or the CSI Legal Protection Program at

If you lose your health plan coverage throughout the year and require the CSI Extended Health & Dental Plan coverage offered through Studentcare, please contact the CSI Wellness Office. 


International students with OHIP coverage are able to opt-out of the CIHIP coverage during the change of coverage period in which they were initially billed.

Please note: International students with OHIP are eligible only if OHIP coverage is valid from the first day of their intake term (September 1st/January 1st/May 1st) to either the last day of their cohort or the last day of the policy year (whichever comes first).

​​CSI Wellness Office

Location: Conestoga Rec Centre - Room RC 173 
Phone: (519) 748-5131, ext. 3585

Fee Breakdown 

Fees labelled support services are mandatory for all students, while fees labelled additional have an opt-out option.

Support Service Fees

CSI Association Fee

The CSI Association Fee provides access to CSI services, resources, and advocacy initiatives involving the student experience - from college affairs through all levels of government. These include health and wellness supports, academic supports, career and leadership development opportunities, and the CSI Shuttle. This fee also supports improvements to student spaces and basic operating costs.

Additional Fees

CSI Student Events 

CSI provides events and activities for students to relax and have fun with other Condors. Events and activities are held throughout the year that caters to the diverse student population. From concerts, trivia contests, and other pop culture events, there is no shortage of events taking place virtually or on-campus!

CSI Clubs and Societies

Start a club or join a club! CSI Clubs are a great way to meet new people, make friends, and foster a sense of community and belonging. This fee supports club spaces, club events, and club supports.

CSI Legal Protection

The CSI Legal Protection Program ensures that students have the tools and financial means to defend their legal rights, have access to legal information via a toll-free legal assistance helpline, and have further counsel should they qualify for legal representation. Legal representation includes: Housing Rights or Tenant Disputes, Employment Rights, and Academic Rights.

CSI Frosh Kits  

All of the items you need and didn't know you needed to start your year off right. The CSI Frosh Kit is an excellent way to upgrade your student experience through branded apparel and trending gifts to elevate your Frosh week and more! ​

​​​​​​Student Success Advisors are here to help you!

Who We Are

No matter your campus, school, or program at Conestoga, there is a Student Success Advisor (SSA) available to support you. When you don't know where to start, are experiencing challenges that affect your learning experience, or need help succeeding in your program, your SSA is there.

Who is your Student Success Advisor? Use our SSA SEARCH TOOL. Once you identify your SSA, you may book an appointment with them.

What We Do

Our SSAs assist you throughout your academic journey. They coach, support, and guide you to set and meet your academic goals. Working together, you and your SSA will form a partnership, requiring effort and commitment for you to be successful in reaching your goals.

We're here to help you:

  • Plan for your academic program, including program requirements and course changes
  • Understand college systems, policies, procedures, and steps
  • Take responsibility for your learning, goal setting, and success
  • Implement strategies for making informed decisions and achieving your goals
  • Access referrals to academic, wellness, and personal support resources

Where to Find Advising

We're located at every Conestoga campus, virtually and in-person.

Reach out to us:

  • Log in to the Student Success Portal using your Conestoga ID and FILL OUT THE 'ASK FOR HELP' form. Your SSA will contact you to help figure things out.
  • If no appointments are available with your SSA, complete the 'ASK FOR HELP' form and they will contact you directly.

Tutoring, ​​Academic Support and Learning Resources 

Put your strengths to work and develop new skills to meet program expectations. Our team of tutors, consultants and advisors are here to help you be successful.

​For more information on available services and appointment booking visit the myLearning webpage.

Accessible Learning

We provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. We work with you to understand the impact of your disability in the college environment and develop a success plan that considers your goals and the academic accommodations available to support you.

If you had an IEP in high school, or you would like to consult with an Accessibility Advisor about accommodations please make an appointment by emailing

For more information on the documentation required for academic accommodations please visit the Student Success Services website 

my Wellness, Student Success Services

Health and Wellness Services

Be well so you can do well! Your health and well-being are important factors in being successful at college and beyond. We know that life happens and things don’t always turn out the way you planned, but we’ve got you covered. 

For more information on our health and wellness services visit the Student Success Services website.

Counselling Services and mental health supports

We offer free, private and confidential counselling appointments to full-time students. If you are feeling stressed, worried or uncertain of how to move forward in an area of your life, a counsellor can help you figure out steps to overcome obstacles and find balance. 

For a more casual approach to mental health support and self-care, we offer peer support. Peer support means talking to a person who may have been through similar mental health challenges you are experiencing. Our peer support worker will listen and help you identify strategies to support your well-being. 

Visit our information page for more details and appointment booking information. ​

We also invite students to check out our list of Mental Health Support and Resources page for self-help and community support suggestions.    

Medical Care

Medical Care Clinic is available to all Conestoga students. Visit our webpage for more information on services and how to book an appointment.

The cost of appointments with our doctors and other health professionals is covered by OHIP or other medical insurance. You will need to provide proof of insurance for your appointment. For more information on student health insurance, please contact CSI.

my career, Student Success Services

Career Advising

Be Future-Ready!

Conestoga College's career advising team can help students prepare for successful employment during and after college. Advisors can help you explore your career options and identify opportunities to leverage your skills and experiences to achieve your career goals.

Conestoga students at any campus have access to appointments with a career advisor. Students can book an appointment and access career resources online through the Student Success Portal (log in with Conestoga student ID required). For all other inquires please contact us.

Visit the MyCareer Portal to search hundreds of job postings and register for employer events and job and career fairs.

​Co-operative Education

All of Conestoga's degree programs, plus dozens of diploma programs and graduate certificates, offer a co-op component.  Where a program is offered as "Optional Co-op", students apply first to the regular program.  Interested students will then apply to the optional co-op stream after completion of the academic term outlined in their program handbook.  (usually after completion of term one or two).  Students that are in a program that offers optional co-op, will be informed of the application deadline and process to apply for the co-op stream. Labour market conditions determine the number of co-op seats in optional co-op streams. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.

All co-op students take a series of Co-op & Career Preparation modules that aid them in preparing for co-op work terms as well as lifelong employment. Co-op Advisors help facilitate online learning and provide personal assistance to co-op students by program – assisting with résumés, cover letters, interview and job search skills. They also monitor work term progress and mediate when workplace issues arise.

The Co-op Employer Relations team seek out employers as academic partners to help facilitate the experiential learning in the workplace. The team also administers the recruitment process such as student application and selection process, promotion/advertising of job openings, providing employers with applications and arranging interview schedules. During the term prior to each co-op term, students eligible for co-op will be able to access and apply to co-op jobs via the MyCareer system that can be accessed through the student portal.

Co-op work terms are not guaranteed, so all co-op students are required to conduct an independent job search in addition to the opportunities generated by the Employer Relations Consultants, job developers who also work in the Co-op Department.

Please note:

  • The College cannot guarantee co-op employment.  All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
  • Meeting the requirements of the "Co-operative Education designation" on your diploma or to meet the requirements of your degree require prior approval by the co-op department before you start your work term.
  • Without prior approval the work may not be credited towards the Co-op credit and risk the employer eligibility for receiving the co-op tax credit. 
  • Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
  • International students will require a co-op work permit and a Social Insurance Number to be eligible to work in Canada. For more information, please contact the International Education Office.

For more information we invite you to contact the Co-op Advisor for your program: Contact Us

Co-op Work Term Deadline Dates

All co-op programs have a pre-determined deadline for securing a work term position. This is the final date that a student can commence co-op employment to accrue the required number of hours for a work term credit. All co-op opportunities must be approved by the co-op office before the student may begin employment.

For a list of co-op work term deadline dates, see MyCareer (accessible via the "Services" tab in the Student Portal).

Food Services

Chartwells is proud to be the food service provider for Conestoga College. Food Services cafeterias will not be open for the Fall 2021 semester at Doon, Cambridge, Guelph and Waterloo campuses.

International Support Services 

The International Student Support Services team provides specialized support that caters to the unique needs of international students as they adjust to Canada and life at Conestoga College. Our specialized International Transition Coordinators (ITCs) and International Student Advisors (ISAs) offer information, resources, tips and referrals on a wide variety of topics.

Our team of licensed ISAs have specific expertise with IRCC (Immigration, Refugees and Citizenship Canada) rules and regulations, and are able to assist international students with immigration-related matters such as immigration applications (Study Permit, Co-op Work Permit, Post-Graduate Work Permit), work eligibility, advising on IRCC rules, and more. For more information, contact

The ITC team supports international students with pre-arrival, arrival, early on-boarding, settlement, housing, cultural adjustment and accessing appropriate college and community resources. To find out more about services, activities and resources provided by the ITC team, please email

​IT Services

Use your Condor-ID to login to many of the College Digital Services – such as Email, Lab & Open Access computers, on-campus Wi-Fi, Student Portal, eConestoga, software downloads, select a Locker, and more.

To find the format of your Condor-ID and the default password, go to, Click "Account and Username", then "Students" for instructions.

If you are taking an OntarioLearn course, please refer to this link:

Get Connected to the Wi-Fi

On any modern mobile device, you can connect to the Wi-Fi on campus using your Condor-ID. For a quick guide on how to connect, visit our IT Support Site: and click on "Connect to WiFi".

Check out your Email

At Conestoga College, all students use Office 365 for official email correspondence. Office 365 provides a secure and stable email account with 100GB email storage, 1 TB of cloud document storage in your OneDrive, and free installation (up to 5) of Microsoft Office for your PC or MAC computer. For information on how to connect to your email, check out our IT Support Site:, and click on "Email". For tips and tricks on using your Office 365 account, check out

Printing on Campus

At the beginning of every semester, students receive a $45 non-refundable print balance. You can print in any Computer Lab, Open Access Lab or Hallway kiosk available throughout the College. Check out the Printing Support page for more information:

Software Downloads

For off-campus access to software, visit Here you will find a list of software available to all students.

​Library Services

Library services and resources are available online for all Conestoga students. By visiting the Library's website, you can access an excellent and extensive collection including eBooks, streamed videos, articles and online help.

Additional supports provided by the Library include:

For Library service hours and additional information, visit our Contact Us page, email, or try our virtual chat/text service, askON. For information on additional Learning Services available, please visit MyLearning.​

​ONE Card (Student ID)


Before you can be fully registered and access your timetable, you must upload a ONE Card student photo. Your ONE Card student photo completes your student record and confirms that you are a Conestoga College student.​

After your ONE Card Student Photo has been uploaded and approved, this will be your ONE Card student photo going forward. You are not required to update or renew your photo.

Follow the ONE Card Student Photo Upload instructions and learn more about receiving and using your ONE Card.

Your ONE Card is designed to keep your life simple by offering an all-in-one solution for identity validation during exams, accessing applicable on campus services (library services, lab access), off campus purchasing and discounts (no cash needed!), and using the Grand River Transit System (with purchase of a 4-month Term Pass).

Receive your ONE Card
New students who are fully registered (student photo uploaded and approved, fees paid and timetable complete) AND are eligible to receive a ONE Card, can pick up their physical ONE Card on campus. 
Learn more about receiving your ONE Card here.

Your ONE Card never expires, does not need to be renewed, and can be also be viewed digitally on the ONE Card Portal.

When you load money on your ONE Card, it is called 'Condor Cash.' You can use Condor Cash at select locations on and off campus to receive discounts and promotions.

You can LOAD Condor Cash, TRACK your purchases, and SUSPEND your ONE Card on the ONE Card Portal, providing you flexibility and safety in utilizing Condor Cash.  

For more information visit Condor Cash.


Follow ONE Card on Facebook (ConestogaOneCard)Twitter(@CC_ONECard), and Instagram (ConestogaOneCard) to stay up-to-date on contests, events, news, promotions, and more.

Registrar's Office (Welcome Centre)

For limited information and to receive direction on where to email your inquiry you can call:  519-748-5220, ext. 3656

Please connect with our team through the emails below:
Student Records:
Student Fees:
Credit Transfer:
International Admissions:

OSAP, Student Financial Services: 
OSAP and general questions:
Scholarship, Award and Bursary questions:

Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Student Financial Services

Staff in the Student Financial Services office are available to provide advice and guidance to help students access government student financial aid programs, college awards, bursaries, and scholarships.

Ontario Student Assistance Program (OSAP)

The Ontario Student Assistance Program (OSAP) is a need-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote access to post-secondary studies through direct financial assistance for educational costs and living expenses. OSAP provides loans and grants to students and is intended to supplement the financial resources of students and their families. OSAP is not designed to cover 100% of a student's costs, so it is important to supplement student income with summer jobs, work study jobs and bursaries (see information below about the General Award application).

Applications are submitted via the OSAP website; The deadline is 60 days before the end of the study period. However, to have funding available by start of term, we recommend applying at least 8 weeks before the start of the study term. 

All OSAP supporting documents can be scanned and uploaded on the OSAP website. Students will provide an email on their OSAP application and will be asked to verify the email to receive important OSAP communications, including messages about their  Master Student Financial Assistance Agreement (MSFAA). The MSFAA is now completed on the National Student Loan Service Centre's (NSLSC) website at Most documents, including the MSFAA and signature/consent pages, only have to be submitted with the student's first OSAP application. These documents will remain active as long there is no break in studies.

Approximately one week before the start of classes, if all required documents have been submitted and approved, and the student is fully registered, Conestoga will automatically confirm enrolment and OSAP funding will be released within 5 to 10 business days. The amount the student owes in tuition will be automatically sent to the College, and any remainder (if applicable) will be sent directly to the student's bank account.

OSAP funding for a fall/winter study period is released in two instalments; one in the fall and one in the winter. The loans are released in a 60%/40% split, so students may receive slightly more funding in the fall semester.  

The OSAP funding year starts each September; the same as the academic year. Students must submit a new application for each year they want OSAP funding. Students have a choice of receiving loans plus grants or grants only. Grants do not have to be paid back, but OSAP must be able to confirm income, so it is important for students and parents to file their income taxes every year to remain eligible for non-repayable grants.  

Changes to income or personal situations while studying at Conestoga can impact OSAP assessments. Please notify Student Financial Services in writing of any changes as soon as possible at:

Student Assistance Programs from Other Provinces

Conestoga College administers student aid programs for all provinces and territories in Canada. Students should visit their home province's student aid website for applications and information. Please contact Student Financial Services at for further assistance. 

Conestoga College Awards, Scholarships, and Bursaries

Conestoga has over 400 awards, scholarships and bursaries available each year. Students must submit an application each term to be considered for all of the awards they may be eligible for. To be considered for an award, complete the following steps:

  1. Log in to the Student Portal

  2. Select the Financial tab

  3. Click on My Award Applications

  4. Select the current term (i.e. Fall 2022)

  5. Complete all of the information in each tab

  6. Review your application and submit

Award Application Dates

Application OpensApplication Closes
Fall 2022
September 19, 2022
October 7, 2022
Winter 2023
January 23, 2023
February 10, 2023
Spring 2023
May 22, 2023
June 9, 2023

More information can be found in the Awards Frequently Asked Questions

CCSAF Bursary: The Conestoga College Student Assistance Fund (CCSAF) Bursary provides financial support to students who demonstrate financial need above and beyond their current resources. 

CCSAF Bursary eligibility:

  • Be enrolled full-time, or part-time if you have a permanent disability and are registered with accessibility services
  • Apply by completing the awards application as outlined above
  • Note: Bursary amounts will vary according to your individual assessment. Students who are receiving Second Career funding are not eligible to receive the CCSAF Bursary.

Academic Achievement Awards

The college recognizes exceptional academic achievement by its students both during their studies and upon graduation. There are four categories of academic recognition upon graduation: President's Honour List, Graduation with High Distinction, Graduation with Distinction, and Conestoga Honour List.

Please refer to the Academic Awards webpage for more information.

Governor General's Academic Medal: A bronze medal goes to the graduating student with the highest academic grade average for all courses in a diploma program. Presented at Fall Convocation.

President's Scholar Award: An inscribed Conestoga Coat of Arms is presented by the president to the student who achieves the highest academic standing in all courses, with no failed courses, upon graduation from a four-year Conestoga baccalaureate program. Presented at Fall Convocation.

The James W. Church Award: This prestigious award was established in 1977 by the Board of Governors in honour of James W. Church, the founding President of Conestoga College. The award recognizes a student who excels in the three areas deemed by Dr. Church to be important for a person to become all that he or she is capable of being. The winner of the James W. Church Award receives a cash award and is recognized with a framed Conestoga Coat of Arms. Presented at Spring Convocation

Conestoga College Mastercraft Award: In 1980, past-president Kenneth E. Hunter established the Mastercraft Award to recognize student achievement of excellence in program-related skills. To qualify for final judging, entries must first be selected as winners at the program level. Projects are judged on first impression, innovation, creativity, skill and quality. The winner of the Mastercraft Award receives a cash award and is recognized with a Conestoga Coat of Arms at Convocation. Presented at Spring and Fall Convocations.

Student Financial Services Office Location:

Doon (Kitchener) Campus, Welcome Centre 

OSAP and Financial Aid Enquiries

Award, Scholarship, and Bursary Enquiries:

Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. 

Work-Integrated Learning (WIL) Support Services

Many students enrol in programs that have a work-integrated learning (WIL) component that allows students to gain hands-on experience while applying classroom learning in a workplace or practice setting.  WORK INTEGRATED LEARNING SUPPORT SERVICES provides support to students, faculty and partner sites to prepare for and participate in work-integrated learning opportunities (excluding co-op work terms). Your Program Coordinator and/or Placement Officer will provide specific details throughout your program regarding your program's WIL opportunities.

The WIL Document Services team helps students to complete any mandatory health and safety requirements that are required prior to taking part in WIL experiences. These MAY include proof of immunizations, TB Testing, Police Record Check/Vulnerable Sector Screening, First Aid/CPR, etc.  You can refer to the College website for further details regarding your program's specific requirements.  WIL also administers a mandatory pre-placement Occupational Health and Safety course that prepares students to be safe in the workplace. The WIL team manages processes that support WIL experiences, including monitoring compliance with WIL requirements, risk management, legal and insurance requirements, and the documentation and reporting of WIL experiences.

For more information related to your WIL health and safety requirements we invite you to drop in or call 519-748-5220, ext. 3101

Doon (Kitchener) Campus: visit, Room 3F13A​

Student Rights and Responsibilities

Students can expect to learn, study and work in an environment that is civil, safe and respectful of your well-being and dignity — these are rights. Students are expected to conduct themselves in a way that treats of the college community with respect and dignity — these are responsibilities. Rights and Responsibilities are a partnership; you cannot have one without the other.

At Conestoga, our Student Rights & Responsibilities policy and procedure outline expectations for how our community interacts. As a college, we work together to uphold these expectations and to resolve concerns and disputes. 

The Student Rights and Responsibilities Office (SRRO) responds to student-initiated concerns, student conduct and employee questions around student and college rights and responsibilities. Connect with the SRRO when informal resolution is inappropriate for the concern, you want a second option, or attempts at resolution have been unsuccessful. 

The Student Rights and Responsibilities Office (SRRO) supports students and employees to find resolutions regarding:

  • Conflicts involving students
  • Disruptive Student Behaviour
  • Bullying, Harassment and/or Discrimination
  • Non-academic Access and Inclusion Barriers 
  • Fairness in the application of college policies and procedures​
  • Understanding Student Rights & Responsibilities

Before engaging with the SRRO, we encourage you to seek informal resolution of your concern or dispute by initiating dialogue with those involved, seeking guidance from others you trust, and documenting your communications. Connect with the SRRO when informal resolution is inappropriate for the concern, you want to explore options, or attempts at resolution have been unsuccessful. 

Contact us:


Conestoga College supports the following rights of students:

To Learn:

  • The right to receive reasonable accommodations for a documented physical, learning or medical disability, and mental health conditions;

  • The right to receive academic information as may be necessary to understand the requirements to successfully complete the course or academic program;

  • The right to view submitted course work, to have the evaluation explained within the framework of the academic regulations and reassessed, when appropriate; 

  • The right to use facilities designated by the college as available for student use.

To Be Safe:

  • The right to learn and work in an environment that is safe, secure, free from harassment and/or discrimination and to be treated with respect and dignity;

  • The right to protection and accommodation under the Ontario Human Rights Code and the Canadian Charter of Rights and Freedoms (subject to limitations).

To Be Informed:

  • The right to inquire and be informed about the rules and regulations of the college that affect students, including all policies, procedures and regulations;

  • The right of confidentiality and access to personal records as provided for under the "Freedom of Information and Protection of Privacy Act".

  • The right to have a person you trust present at meetings with the college.

To Be Heard:

  • The right to express personal opinions and views, subject always to the general law and laws of defamation;

  • The right to self-identification and expression of personal and cultural identity and traditional knowledge, without fear of reprisal;  

  • The right to make a complaint and/or inquire about academic or other college matters and to receive a response, without fear of reprisal;

  • The right to be informed of, and be able to respond to, allegations of unacceptable behaviour or any conduct for which sanctions are imposed;

  • The right to form, join in, or take part in a lawful group or organization in accordance with student responsibilities.

To Appeal:

  • The right to request an appeal regarding matters which may affect the academic status and/or promotion, as outlined in the Academic Dispute Resolution and Appeal Policy

  • The right to submit a challenge regarding the formal process taken and/or decision imposed by the college that can be considered unfair, unsubstantiated or detrimental to academic success. 


Students have the following responsibilities:

Respect for Persons:

Students have the responsibility to respect the well-being and personal worth and dignity of all college students, employees and affiliated members. This includes, but is not limited to:

  • being mindful of personal well-being and initiating appropriate steps for self-care;

  • behaving in a way that does not harm, or threaten to harm another person's physical or mental well-being;

  • considering and respecting diverse perspectives and the ideas of others, even when conflicting with your own;

  • refraining from using information and communication technologies to engage in deliberate, repeated and/or hostile behaviour that has a negative impact on another person's dignity, causes harm, or makes a person feel unsafe.                                                                        

Respect for College Learning and Working Environment:

Students have the responsibility to actively contribute to a positive learning and working environment while on campus or participating in any learning experience associated with the college. This includes, but is not limited to:

  • refraining from disrupting or interfering with college activities or impeding the educational objectives of the college;

  • using alcohol, tobacco and tobacco products, ceremonial medicines, or any other permitted substance responsibly and only in designated areas while on college property or participating in college activities;

  • requesting and receiving approval through Security Services to possess any item that could reasonably be considered a weapon; otherwise, weapons are prohibited;   

  • acting honestly in all academic matters and being honest when dealing with other members of the college community;

  • complying with the direction of any college official who is acting in the proper performance of their duties and participating in any investigation as deemed appropriate or necessary by Security Services.

Respect for Property, Facilities and College Reputation:

Students have the responsibility to respect college property and facilities as well as the property and facilities of employers and community partners. In addition, students have the responsibility to represent the college in a positive manner. This includes, but is not limited to:

  • refraining from using or taking property without appropriate permission;

  • being respectful and accountable when using, borrowing, and/or returning the property of the college or members of its community;

  • behaving in a way that obeys the rules and regulations of college-owned or operated facilities and other off-campus, non-Conestoga facilities while engaged in learning activities on their premises;

  • demonstrating sound judgement and positive leadership when representing the college at all college-sponsored or affiliated events. 

Web-based Tools

Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Academic Policies and Procedures

​ Students are advised to review and comply with all policies and procedures, including the following:         

  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure 
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and CourseWithdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards. 

Your Student Record and Fees

​​General Information

The term "student record" refers to the collection of data dealing with an individual who is associated with a program or course of study at the college.

Most of the data is categorized as academic, personal and/or financial and is maintained by the Registrar's Office. The Official College Record for each student is a permanent record consisting minimally of the student's name, student number, personal data, achievement, and academic decisions and should be maintained for a minimum of 55 years.

Academic Record: consists of academic activity (program/course registration, achievement, transfer credits and academic standing) at the college.

Personal Record: consists of biographical data and may include previous educational achievements such as secondary school records. Students are required to update address information through the student portal. Students may also contact the Registrar's Office to request a Personal Data Information Change Form to change their address or update other personal data on their Student Record. Please ensure that the address in the Registrar's system is the correct one for mailing purposes.

Financial Record: This record consists of financial transactions with the college relating specifically to tuition and incidental fees.

Accuracy of the Student Record: The student is personally responsible for the completeness and accuracy of their student record, which is maintained by the Registrar's Office. This includes mailing address, personal data and achievement. It is also the responsibility of the student to ensure that their program requirements are being met.

Student Status – Full-time, Part-time in a Program

A full-time cohort student is one who has been admitted to and enrolled in a minimum of 70 per cent of the hours, or 66 2/3 per cent of the courses in the current session/level of the program of study.

A part-time cohort student is one who has been admitted to and enrolled in a program of study and does not meet the full-time cohort student status.

Course changes may affect the student's status which is determined each session by the Registrar's Office and may impact OSAP eligibility. (It is the student's responsibility to consult with Student Financial Services for clarification.)

Course Add/Drop

Students may add/drop courses through the student portal when timetables are made available. If your academic standing is Special Timetable or you are unable to make course change(s) through the student portal, then you must make course changes through the My Courses tab in the Student Portal , please select the Forms tab in the student portal to submit an electronic request.

Extra course fees will apply for additional courses (above the normal course load for the session). Part-time students will be expected to pay for courses at the time of registration.

Students who are on Academic Probation may have additional restrictions placed on course registration/enrolment. Please refer to the program co-ordinator and/or the chair of the program with any questions.

By adding/dropping courses, the student's status (full-time/part-time) may be affected. For students receiving financial aid, a status change may affect the student's entitlement. (It is the student's responsibility to consult with Student Financial Services for clarification.)

  1. The Course Change Request Form is available through the student portal. 
  2. The student who needs to add or drop a course may do so through the Student Portal as per the program rules.  
    • ​​Students are advised to contact their student success advisor/program coordinator to discuss changes to their course load. Normally, this is done prior to submission of the Course Change Request Form and by the registration or deadline dates for the session. See Academic Dates.
  3. Requests for adding a course will be processed only if space is available, applicable pre-requisites are met and no timetable conflicts exist when received for processing in the Registrar's Office.

    Note: A course may be repeated in the case of a failure or to improve competency or upgrade a mark. However, the original mark remains on the student record.

Course Audit

Audit status must be clearly specified at the time of registration in the course. Students auditing a course are restricted solely to the role of observers in the class. They must not write examinations, have course evaluations performed for them, or make comments during class. A credit standing will not be granted for an audited course.

Permission to audit a course will not be granted until the number of students taking the course for credit is known. Priority will always go to students taking a course for credit. The student in a full-time program is required to follow the same process as adding a course.

Course Exemption/Credit Transfer

A student must complete and submit a Credit Transfer request :

  1. Go to the Student Portal > My Courses > My Credit Transfer and follow the instructions to submit your request.
  2. You will upload the course outline(s) for the courses you previously completed and are using as the basis for exemption
    • ​​​Note: Course outlines include: course title, number/code, description, learning objectives, topics covered, textbook(s) used, assignments, evaluation scheme, etc. The outline should reflect the semester in which you successfully completed the course (i.e., same academic year.)
  3. Send (do not upload) an official transcript from your previous post-secondary institution(s)
    • ​Note: Transcripts must be submitted by mail or in person in the original sealed envelope from the source institution. Opened copies, as well as those that have been photocopied/printed/scanned, cannot be accepted. 
    • International transcripts must be formally assess by an agency like ICAS or WES. We required the official course-by-course assessment report in a sealed envelope.

Once a decision has been made, students will be notified through their Conestoga email account and on the Student Portal. Until your application for credit has been reviewed and officially approved, you must continue to attend the course(s) for which you are requesting credit.

Note: Approval of an exemption will affect scheduling and may affect fees and OSAP eligibility. For additional information, refer to Credit Transfer.

Completion of Verification Letter

Students may require a letter verifying acceptance, current or previous enrolment at the college. These letters may be used for insurance, day care, credit card application, job application or scholarship purposes.

Students may generate these letters free of charge through their student portal under the 'Services' tab.


  • Online standard letters above cannot be modified to include additional or different information.
  • Canada Pension Plan (CPP) will accept the 'Currently Enrolled' letter. The letter must be dated after the start of the academic year.
  • If the online letter service does not suffice, submit a request for a special or customized letter using the Completion of Letter Form with payment to the Registrar's Office. Please allow a minimum 48-72 hours for processing and be prepared to provide photo identification for your request.
  • If a letter or form needs to be verified with the Conestoga stamp or seal, the document(s) must be submitted to the Registrar's Office in person for verification and for the stamp or seal to be affixed. Please allow a minimum 48-72 hours for processing and be prepared to provide photo identification for your request.

International Students:

  • Select the 'Currently Enrolled' letter for applications related to study permit extensions, Temporary Resident Visas, U.S. Visas, etc. Once downloaded the letter, please email with your student number to request instructions related to Citizenship and Immigration Canada applications.
  • If you need a letter related to working in Canada (off-campus, co-op, on-campus) and other Citizenship and Immigration Canada applications and information, please contact

Part Time Studies (Day Courses)

Part-time Studies (Day Courses) is not a program. However, it allows a student to register in courses that are normally part of a full-time program without being admitted or registered into that program. Not all courses are available through Part-time Studies and space may be limited in those that are. Registration is based on space availability and prerequisites (if applicable) being met. Further information regarding registration is available under Current Students on the Conestoga website at the start of each semester.


Conestoga requires a fair and consistent approach to evaluating and documenting the academic achievements of students. Different grading systems exist and reflect the different philosophies and practices both within Conestoga as well as those standards that we are required to implement (e.g. Apprenticeship Branch, Postsecondary Education Quality Assessment Board). For additional information, refer to the Conestoga Grading Procedures.

The approved grading standards will be employed by faculty in reporting student achievement and applies to all courses where a formal assessment is required.

Grading System: (to view the full Policy and Procedure please go to: Conestoga Grading Procedure

Student Achievement Report

The Student Achievement report is an unofficial student record which includes:

  • all courses with or without a formal assessment
  • interim marks/final grades
  • academic decisions
Grades are considered confidential information and, therefore, are not given over the telephone under any circumstances.


An official academic record produced by the Office of the Registrar which includes all courses with a formal assessment taken by a student. The official transcript details a student's permanent academic record and bears the official seal and signature of the Office of the Registrar.

Note: Applicable fees will apply for transcript requests. Allow at least two weeks for processing. Due to volume, transcripts will not be faxed, nor will special arrangements be made for delivery.

OntarioLearn Courses

OntarioLearn is a consortium of Ontario Colleges whose mandate is the shared development and delivery of courses online through the use of various learning management systems/platforms. Due to curriculum sharing, OntarioLearn courses at Conestoga College are not eligible for PLAR.

The passing grade for an OntarioLearn course not hosted by Conestoga will be determined by the respective host college.

All grades are recorded as per Conestoga's grading policy.

Outstanding Fees

Overdue accounts will be assessed a late fee of $150.00, a financial hold will be placed on the student's record which will not allow registration and/or achievement information to be released. Further steps will involve the student's account being sent to a collection agency.​

Tuition and Fees for full-time programs are found on the individual program pages. Search the full-time programs for information about program's tuition and fees.

For information on other college fees for service refer to:

Tax Receipt - (T2202A)/Tuition and Education Credit Certificate

The Registrar's Office provides a Tuition and Education Credit Certificate (T2202A) online to each eligible student for eligible fees in late February each year.

Part-time Studies (Continuing Education)

Transfer to Another Course

A course transfer fee will be charged and payable at the time request is made. Students who wish to request a course transfer must contact the Registrar's Office and provide their student identification number. Transfers cannot be processed if the course prerequisite/co-requisite requirements or the course registration deadline/refund policy period has expired.

Application to Graduate

If a student has met all of the requirements for completion of a part-time program, the "Application to Graduate" form must be completed and submitted to the Registrar's Office. Forms are available at Student Forms. Applicable fee will apply.

Student Withdrawal/Dropping a Course

Students wishing to withdraw from a course after the start date must contact the Registrar's Office. A mark of "W" will be assigned if withdrawal is prior to 67% of course completion. A mark of "F" (academic penalty) will be assigned if withdrawal is after 67% of course completion. Failure to attend does not constitute a withdrawal.

Withdrawal with a Refund

To withdraw and request a refund from a course, the Registrar's Office must be notified within the time period specified in the "Refund Policy" on your Confirmation of Registration and student identification number must be provided. See further information under "Refunds".

We regret that exceptions to the refund policy cannot be made for applicants who register late in a course. After the start of the first class, refunds for supplies and/or association fees may not be issued.

Fee Information

Please refer to the Continuing education website or a current copy of the Continuing Education Catalogue for detailed information.

Tuition Fee

Tuition fees are subject to review on an annual basis. Tuition fees are not transferable from one semester to another. Many courses and seminars offered through Continuing Education are subject to the H.S.T.

Resources Enhancement Fee

Continuing Education students pay a fee which is used to enhance and upgrade the equipment and facilities for all CE students at the college. A fee of $0.52 per student credit hour is charged to a maximum of $24.96 per course.

Administrative Fee

Continuing Education students enrolled in courses and programs pay an administrative fee of $0.49 per student credit hour to a maximum of $23.52. If the college cancels a course, the full administrative fee will be refunded.

Course Transfer Fee

A $25 Course Transfer Fee will be charged to students requesting to change courses in which they are registered within the refund period/registration deadline for the course. The fee must be paid at the time the transfer is requested. If request is made by telephone, students must supply their credit card information as payment. If request is made in person, payment will be accepted by cash, debit, cheque or credit card.

Reduced Fees for Senior Citizens

Part-time students, age 60 or over, may take many courses for a reduced tuition fee. This discount applies to tuition fees and does not apply to supplies, equipment, tuition, fees for seminars and tuition fees for some specialty courses. Please contact the Registrar's Office at​, to confirm tuition fee discount.


  • If the college decides a course cannot be delivered, the full amount of fees paid will be refunded if the student is registered at time of cancellation.
  • If a student withdraws from a course by the refund policy date, the full course fee less a $25 administration fee will be refunded. In some instances, supply fees etc. will be held.
  • It is the responsibility of students to be aware of the refund policy for their specific course(s), as there are various refund policies depending on the type and duration of the course. The refund policy is indicated on the Confirmation of Registration form.
  • A refund cheque will be issued and mailed for any type of payment. Refunds require approximately four (4) weeks for processing. (Refunds under $5 are issued only upon request).
  • Normal refund deadlines apply to sponsored students. A student's failure to attend or complete/pass a course does not void the invoice.

Financial Support

As a Continuing Education student, you may be eligible for Bursary support. Please contact the Student Financial Services at​.

College Academic Administration


John Tibbits, BSc, Dip. Ed., MEd, EdD, CAGS


Senior Vice-President, Academic / Student Affairs, Human Resources & Research
Barbara Kelly, BA, B.Ed., Dipl. HR, MA, EdD​​

Senior Vice-President, International
Gary Hallam, BA, MSc​

Senior Vice-President, Finance & Corporate Services
Jacinda Reitsma, BA, CPA/CA

Associate Vice President, Facilities & Capital Development
Tim Schill​

Associate Vice President, Human Resources
Dean Bulloch, MBA, CHRP, CHRL, CHRE

Associate Vice President, Marketing and Community Relations
Paul Osborne, Dipl., BA (Hons), MA

Associate Vice President, Research & Innovation
Michelle Chretien, PhD, BSc

Associate Vice President, Student Affairs
Trish Weigel Green, MLIS

Executive Deans

Applied Computer Science, Information Technology and Creative Industries
Pejman Salehi, PhD

Business and Hospitality & Culinary Arts
Gary Hallam, BA, MSc

Dean, Business
Michelle Grimes, ​BAA, MEd, PhD

Dean, Hospitality & Culinary Arts
Keith Müller, MBA

Community Services
Goranka Vukelich, BA, MA

Engineering and Technology & Trades and Apprenticeship
Tony Thoma, BSc., MBA, P.Eng.

Dean, Trades and Apprenticeship
Suzanne Moyer, BA (Hon.), MA​

Health and Life Sciences
Veronique Boscart, RN, BScN, MScN, MEd, PhD

Interdisciplinary Studies
Shawn Brake, MA, BA (Hons) 

Dean of Student, Student Affairs

Tim Fricker, BA, MEd, PhD

Workforce Development, Continuing Education & Online Learning
Sandra Schelling, Dipl.

Dean, Workforce Development, Continuing Education & Online Learning
Tanya Kell, MEd


Academic Initiatives and Special Projects
Jeff Fila, B.Ed., MBA, PhD

Executive Director, Academic Operations
Jen Lagrotteria, BA

Ancillary Services
Brandy Dwyer, MBA, BBA

Budgeting and Reporting
Fiona Tetlow, BA (Hons.), CPA, CMA

Business Transformation Office
Pegah Ensafi, MASc, B.SE, Cert.APM, CSM

Executive Director, Canadian Institute for Safety, Wellness and Performance
Amin Yazdani, PhD, CSP

Executive Director, Canadian Institute for Seniors Care
Veronique Boscart, RN, BScN, MScN, MEd, PhD

Capitol Development

Peter Thomson, B.Arch. Sci, LEED AP

Executive Director, Centre for Smart Manufacturing (CSM)
Ignac Kolenko, BASc, P. Eng.

Total Rewards
Susannah Morrison, BA, CHRL

Conestoga Entrepreneurship Collective
Rose Mastnak, MBA

Construction Services
Greg Poste, B.Arch. Sci., B.Arch., LEED AP, OAA

Executive Director, Academic Operations
Jen Lagrotteria, BA

Executive Director, Co-operative Education, Career Services & WIL

Stephanie Rosse, MEd, EdD

Executive Director, Corporate Communications and Government Relations
Brenda Cassidy, BA, MA

Data Strategy & Analytics

James McCabe, MBA, CSM

Employee Engagement and Development
Norma McDonald-Ewing, MA, Dip. Adult Education

Associate Director, Employer Engagement & Career Centre
Sherri Tryon, BA

Employee & Labour Relations
Carolyn Galvin, BA, CHRL

Facilities Management
Kathryn Brubacher, ​Dipl.

Food Innovation & Research

Nicole Detlor, B.Sc (Eng), M. Sc., P.Eng

Governance & Risk


Infrastructure & Operations
Joerg Dallmeier, BA (Hons)

Institutional Research and Planning
Connie Phelps, MA

International Enrolment and Operations
Anita Couto

Library & Learning Services
Julie Mandal, ​MLIS

Magna Centre for Supply Chain Excellence
Stephen Thomson, BBA, MBA

Patti Lartigue, BA, MBA

Office of the President & Executive Assistant
Cathy Paisley, ​​BA

Online Learning Centre
Nicole Campbell, BA

Procurement & Contract Services
Perian Tebbutt, BBA, SCMP

Executive Director, Registrarial Services
Mike Emery, MBA

Associate Director, Research Development & Operations
Marcus Yung, BSc, MSc, PHD

Research Engagement
Timothy Gibbins, MBA

Research Operations
Saleh Jiddawi, BSc, MBA

Safety and Security
Kirsty Bradley-McMurtrie, CPO

Solution Design & Delivery
Andreas Kyriacou, Dipl.

Associate Director, Sport and Recreation

Andrew Bates, BRLS, EMC

Strategic Initiatives & Projects - Health & Life Sciences
Stephen Cross, MSc., PhD​

Associate Director, Strategic Initiatives & Stakeholder Engeagement
Nicki Islic, BASc, MSc, PhD​

Strategic Projects
Assad Khan, ​CPA, CMA, PMP, CISA

Teaching & Learning
Kathryn Brillinger, BA, MA 

Associate Director, Workforce Development & Corporate Training
Janette Thor, BA (Hons)

Associate Director, WIL Support Services
Linda Crawford, B.Sc. (Hons.), MBA


Applied Computer Science & IT
Jim Edwards, MBA, MSc, BA (Hons), Dipl.

Applied Computer Science & IT
Russell Foubert, M.Sc.IT, BSc, MCSE

Aaron Blair, BA, MBA-PM, PMP, CPHIMS-CA, ITIL v.3, ASM​​

Amy Gleiser, BA, MA

Nadira Singh, DBA, MBA

Lil Premsukh Singh, Dipl., MA​

Karey Rowe, MBA, C.Mgr, MCInst.M

Business, Continuing Education & Part-time Studies - Business
Lorna Hart, BA

Business, Online

Jenni Hayman, M.Ed, EdD

Child Development & Education Studies
Carolyn Finlayson, MA

Community Safety
Marvin Mustin, BA, BAdEd 

Conestoga Language Institute
Natalie Hughes, M.Ed, OCT, PMP

Engineering and Technology
Karen Cain, PhD, P.Eng.

Engineering and Technology
Calin Stoicoiu, Dipl. Ing., P. Eng.

Engineering and Technology
Rafik Guindi, PhD

Acting Chair, Health Sciences
Dianna Fong-Lee, MA, OT Reg. (Ont.)​

Informatics and Life Sciences
Curt Monk, BSc, MHS

Interdisciplinary Studies
Rosie Hessian, BA, A.I.C.B.

Liberal Studies
Andrew Schmitz, PhD

Associate Chair, Nursing & Part-time Programs
Bai Yang, RN, MN

Heather Cross, RN, BSc, MA

Seniors Care
Michelle Heyer, RN BScN

Associate Chair, Seniors Care
Kally Persaud, BScN, MHS, CPMHN

PSW & Supportive Care
Shelley Edwards-Dick, RN, BScN

Associate Research Chair, Schlegel Centre for Advancing Seniors Care
Linda Sheiban Taucar, RN, MSc

Social Services and Specialized Programs

Lorri Sauvé, MA, B.H.K.

Trades and Apprenticeship
Sarah Zamin, BA

Trades and Apprenticeship
Joni Jean, BA, BEd, MISt

Trades and Apprenticeship
Jeff Willsie

Trades and Apprenticeship
Angelo Cosco, RSE

Workforce Development
Scott Dart, BSc, MBA, CPP

Workforce Development

Amanda Feeser, B.Sc. M.Sc. Ed.D.​

Workforce Development

Amy Fernandes, B.Sc. M.Ed

Workforce Development

Karen Morgan-Bowyer, HBA, TALE, M.Ed

Workforce Development
Natalia Rhonda, BA, M.Ed, PhD

Associate Chair, Workforce Development and Partnerships in Trades
Adam Davies, B. Comm, M.Sc
Student Guide