Interactive Media Management - Interaction Design
2018/19 | Conestoga College
Program Code: 1404
Media and Design
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.
Thank you for choosing Conestoga's School of Media+Design for the next step of your academic experience. Our programs offer high levels of integration, with each course contributing to a comprehensive graduate toolkit that will prepare you for the world of work or further academic studies.
We are passionate about helping you explore your academic and creative potential. Our skilled faculty, technologists and support staff bring specialized academic credentials as well as the experience and professional network to help you launch your career.
Recognizing the demand for practical experience, we have embedded work experience opportunities into our programs. Work experiences allow you to demonstrate your personal toolkit of skills and knowledge to potential employers. In fact, some of the SOMAD programs see more than 70% of our students gaining full-time employment as a result of the work experience.
Our programs demand tremendous commitment, energy and hard work. Our school asks you to actively seek learning and take personal responsibility for deadlines, work quality and professionalism. We are here to help you learn, but it starts with you.
Once again, welcome to SOMAD. I hope you'll agree that what you do here truly does count out there.
School of Media+Design
Program Staff Contact Information
Phone: ext. 2320
Phone: ext. 3608
In addition, other faculty will work with students for the duration of this program. (i.e faculty from other schools for breadth and/or general education courses, as well as faculty with particular expertise in specific areas of program focus) Contact information for faculty will typically be provided by the individual Professor on the first day of the related course.
Program Support Team
Phone: ext. 2307
Phone: ext. 3320
Placement and Community Liaison Officer
Phone: ext. 2527
Manager, Educational and Broadcast Technology
Phone: ext. 3311
New Media Technologist
Phone: ext. 2476
New Media Technologist
Phone: ext. 3313
Phone: ext. 3123
Phone: ext. 2413
Phone: ext. 2540
Communication and Emailing Requirements
Conestoga College student email accounts are used for all official communication with students. Students are expected to regularly check their student email accounts. Faculty are not expected to respond to emails from non-Conestoga email addresses.
Social Media Policy
As part of the School of Media and Design you will have courses that require you to use Social Media as a professional tool. As such students are expected to separate their personal Social Media use from their educational and professional use. One of the easiest ways to do this is to create a separate profile for school and career.
Faculty and staff are only expected to communicate through your educational/professional profile as it relates to a specific course project and or assignment. All official course information is to be communicated through the use of Conestoga College e-mail. All students and faculty are assigned a Conestoga e-mail account. Students are expected to regularly check their student email accounts. Students cannot count on faculty responding to emails from non-Conestoga email addresses.
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts!
- Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
- Assume that information you post or send can be accessed or altered by anyone.
- Consider whether any posting may reflect poorly on you, your school, or your profession.
- Avoid online criticism about other students, colleagues, professors or field placements.
- Avoid impulsive, inappropriate or heated comments.
- Pictures should not be taken, posted to social media sites, or shared without the express permission of all individuals involved.
- Pictures and posts related to field placement and lab activities should only be made with permission of the supervisor involved.
- Remember that online sites you visit are not anonymous.
- Make sure your on-line name and e-mail reflect professionalism.
- Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.
- When using any Conestoga College or SOMAD Social media accounts, including ones used for specific programs (such as Spoke Online), all posts must be professional, respectful and non-defamatory.
"Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet. Social media sites create and archive copies of every piece of content posted, even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all control."
"Online identities and actions are visible to the public and can result in serious repercussions or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share their online existence solely within their own network, but in theory anyone can access the user's musings, photos and information. Further, the words can be altered, forwarded and misquoted.*
*Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.
Failure to comply with the social media policies will result in disciplinary action, and may jeopardize your progression in the program. Students may be asked to meet with the Academic Chair and/or Vice President of Student Affairs. In addition, students who breach the social media policy will not be allowed on the College's public-facing platforms for a period of time.
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student (Keep faculty and staff as resources to connect with after you have graduated or after you have left the college)
Use of Electronic Devices in Classrooms and Labs
Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.
Program Learning Outcomes
- Facilitate effective completion of both individual and collaborative interactive media projects.
- Use and evaluate best practices and tools to design and develop dynamic, rich-media content.
- Conduct and evaluate a thorough assessment of the requirements of a complex interactive media project.
- Coordinate the development, budgeting, planning, and professional presentation of a complex interactive media project.
- Design and coordinate a complex media project (interface, navigation, graphics, text treatment) using best practice design and development principles and applying conceptual and theoretical framework.
- Manage the building of effective and dynamic complex Web sites and/or mobile applications.
- Propose solutions to ethical and professional issues arising in an online environment.
- Apply research and conceptual skills to propose optimal solutions for mobile/multimedia/Web development problems and facilitate these skills within the project team.
- Provide creative leadership that results in the effective design, development and implementation of complex interactive media projects.
- Evaluate the financial, technical and artistic success of a complex interactive media project and present recommendations for improvement.
- Apply specific interaction design methodologies such as goal-oriented design, personas, cognitive dimensions framework, affective interaction design etc. to create interfaces adaptable to their target users.
- Use the relationships between the dimensions of interaction design (words, visual representation, physical objects, time and behavior) to develop interactions focused on the cognitive, behavioral, social and persuasive processes.
- Integrate business, IT/programming and design elements into interaction design projects focused on the human aspect rather than the technology utilized.
- Use market demographic experience and research for product user experience to design and enhance services and products.
Academic assistance is available to students through a variety of avenues. The program coordinator/student advisor and faculty can advise students on specific program and course information such as adding/dropping courses, special timetabling, etc. Access the Conestoga website for assistance provided through Accessibility Services. Access the Learning Commons website for detailed information on the academic services they provide, including Learning Skills, Peer Services, Math and Writing assistance.
Accessibility Services for Accommodations and Support
If you have an existing Individualized Education Plan (IEP) from high school or if you need access to accommodations and services to help you succeed, please connect with Accessibility Services as early in the school year as possible.
The team of Accessibility Advisors there can assess your needs and issue an accommodation form if appropriate. You will need an Accommodation Form in order to receive accommodation. It is your responsibility to photocopy this form and give it directly to the faculty member of each course for which you and your Accessibility Advisor feel you need accommodation.
Learning Commons for Learning Skills, Peer Services and Writing Assistance
The Learning Commons is a collaborative space where students can develop and apply academic, work, and life skills. They offer free academic services and resources as well as leadership and professional development opportunities to support student success at Conestoga.
Foundations students find peer tutoring and writing assistance particularly helpful. Be sure to access these free services by connecting with the Learning Commons.
Academic Standing and Promotion
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Program start and end dates, holidays and deadlines for course add/drop and withdrawal are located on the college website. Course changes (add/dropping) may also be made through the Student Portal under the "My Courses" tab.
All SOMAD faculty members utilize a learning management system (LMS) called eConestoga for communication, project submission and grade calculation.
To sign into eConestoga, use your student number and the password that was set up for the student portal. Each course will have a shell listed on your Home Page. Click on the course you wish to check and it will take you to the Course Home Page. On the Home Page you will see News (announcements) for that specific course. The tabs across the top of the page will guide you to the Content section where the instructional plan, lecture notes, handouts and assignments are posted. Under the Help & Guides tab are videos and other Student Resources to help you use this LMS effectively.
It is the student's responsibility to ensure ongoing access to the system through their off-campus devices and to contact IT services to work out any technical issues.
As noted under the section Attendance, accessing class materials via eConestoga is not a substitute for attending class. Materials offered on eConestoga may not be comprehensive and may not make sense to students who have not attended class. Assignments and tests are based on all class material covered, not just what is posted to eConestoga.
Please review the Conestoga Student Guide for information regarding credit transfers/ exemptions.
You can add, change and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal
- Click on the "My Courses" tab
- Scroll over the icons to the right of individual course listings
It is strongly recommended that students consult their program coordinator/student advisor prior to dropping a course. Some courses have co-requisites and pre-requisites which may be affected by dropping individual courses.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section), they must seek assistance from their program coordinator or student advisor during the "Special Timetable Registration" period initiated by the college.
Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding this academic status from their program coordinator or student advisor.
Students who require longer than the designed program duration to complete their studies are accountable for completing any new or additional courses or requirements that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
A student who wishes to appeal grades or discontinuance should refer to the Student Guide.
Supplemental Evaluations (Clearance of Academic Deficiency)
As per college policy, the School of Media and Design recognizes the requirement for supplemental assessments. The following establishes the standards associated with clearance of the academic deficiencies.
A student may be eligible for a Supplemental opportunity if:
- The student's final grade in a course that has a minimum passing grade of 55% is no less than 50%. If the course has a minimum passing grade of 60% or higher, the failing grade may be no more than 10% below that grade.
- AND the student has failed only ONE course in the semester.
All the terms and conditions published by the college apply, with the following stipulations as determined by the School of Media and Design:
- A student may undertake one Supplemental per semester.
- A student will undertake individual work as a Supplemental in a course where group work evaluations occur unless the academic deficiency is related to course learning outcomes requiring participation of a production team and/or demonstrations of teamwork skills which cannot be evaluated through individual work. In such cases, a Supplemental will not be granted; a student must meet the course learning outcomes.
- Supplemental evaluations will not be granted in instances where an academic offence has occurred.
It is the student's responsibility to monitor their own academic standing and to submit a supplemental request should they meet the conditions above. Supplemental opportunities occur at the end of an academic semester once a final grade has been posted for a course. The student should confirm that they have failed only one course with the program coordinator or the academic advisor before completing the Supplemental Authorization and Terms form and submitting the form to the faculty member teaching the course within 5 working days after the final grade is posted for the course. In the event that the faculty member is not available, the student will submit the form to the academic advisor or the program coordinator.
The student must complete the Supplemental Authorization and Terms form and submit the form to the faculty member teaching the ONE course in which the student received the failing grade within 5 working days after the final grade is posted for the course. In the event that the faculty member is not available, the student will submit the form to the academic advisor or the program coordinator.
The faculty member, in consultation with the program team, determines the terms and type of the supplemental evaluation, whether it is a supplemental test or exam (comprehensive or modified version of the final examination) or supplemental work (submission of a final paper, project, or assignment). All terms will be clearly documented on the Supplemental Authorization and Terms form. The student, faculty member and program coordinator must sign the form and it is the student's responsibility to take the form to the Registrar's Office in order to register and pay for the Supplemental fee. Note: A copy of the completed Supplemental Authorization and Terms form must be submitted to the main office of the School of Media and Design.
Upon completion of the Supplemental, the faculty member will mark the Supplemental and submit a Grade Change form. If the student is successful, the original mark will be changed to the minimum passing grade for the course. If the student is not successful, the failed grade stands.
The School of Media and Design expects students to commit to their studies and practice. We also understand that the program may not be a good fit for everyone.
Voluntary withdrawals from the Program are supported from an academic perspective. Students may assess their own capabilities in meeting the academic requirements of a program and decide to withdraw. E.g. an extended personal leave of absence could result in a student's withdrawal from the program due to the loss of study time. Financial constraints may be a necessary reason for program withdrawal.
For these and other reasons, voluntary withdrawals are approved and supported with the option of applying for re-admission at a later date. It is recommended that a student considering withdrawal speak to the student advisor or program coordinator before doing so.
Students need to carefully consider the impacts of withdrawing from the program. Program designs and graduating requirements are established on a per-year basis. As the program is integrated and continually evolving to meet industry needs, withdrawing from the program and returning at a future date may mean that students require additional credits, or need to retake courses that have updated curriculum.
Please see the Program Withdrawal and Refund Procedure regarding refunds of fees.
A student may withdraw from a program by completing a Withdrawal Form. The form must be signed by the student advisor or program coordinator and the chair of the School of Media and Design before the student submits the form to the Registrar's Office.
A student who formally withdraws (i.e. submits the Withdrawal Form) from the program/course, by the date for "drop without academic penalty", will receive a W on their transcript. A student who withdraws after this date will receive an F on their transcript.
Prior to transferring to another Conestoga program, it is recommended that the student meet with the student advisor or program coordinator of the other program to confirm admission eligibility. To clarify, admission to the newly chosen program by students who withdrew or were discontinued from a program will be dependent upon:
- meeting all newly chosen program admission standards,
- competition with other candidates,
- and availability of seats in the class.
Students who decide to change programs and wish to transfer into level one of another program must apply through OCAS.
Students who decide to change programs and wish to transfer to a level beyond level one of another program (i.e. advanced standing) may do so by completing a program application form and submitting it to the registrar's office.
If considering transferring to a program outside the school in which they are currently enrolled in, students may want to discuss options with a career advisor.
When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
A student who has withdrawn or been discontinued from the program may apply to be readmitted to their program after an absence of at least one semester. Prior to applying for program re-admittance, the student must meet with the student advisor and program coordinator and/or chair to provide an update on their situation and to provide evidence of meeting the conditions for re-admission. Conditions may include clearance of academic and/or health issues and/or evidence of receiving counselling. If the student has completed courses online or via another postsecondary institution, official transcripts are required.
Re-admittance is not guaranteed and is dependent on:
- Meeting all program standards (or new standards/ new program design requirements put into place during the student's absence)
- Recommendation of the program team
- Previous program performance
- Competition with other candidates
- Availability of seats in the class
- And completion of all requirements or recommendations for re-admission
A student who has withdrawn or been discontinued from one School of Media and Design program may wish to apply to another School of Media and Design program. In this event, the recommendations for re-admission may require revision, depending on the newly chosen program admission standards and program design. See Program Transfer.
A student who has withdrawn or been discontinued from a School of Media and Design program may wish to apply to another School's program at Conestoga. See Program Transfer.
Students are eligible to graduate upon successful completion of all academic requirements in their program of study, including field placement or co-op term, where applicable. See Academic Responsibility.
Students are expected to respond to their invitation to graduate through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year.
Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change.
Students who complete their program after the scheduled completion date e.g. due to a Supplemental or accommodation, are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office.
Students who were discontinued or withdrew from a program and have subsequently been readmitted to a program, must complete the current program design in order to graduate.
Standards of Conduct
Academic Offences Policy & Procedure
Academic offences include, but are not limited to, the following:
- Copying from another student in any evaluation situation.
- Copying and submitting, in whole or in part, the work of another person in an assignment, report, project, etc as one's own.
- Copying and submitting, in whole or in part, electronic files or data created by another person without permission.
- Using unauthorized material or aids in the preparation of an assignment or other method of evaluation.
- Possessing unauthorized material or aids in a test or examination situation.
- Claiming to have completed assigned tasks that were, in fact, completed by another person.
- Plagiarizing materials or works, in whole or in part.
- Allowing another person to take a test or examination in one's place.
- Altering or falsifying academic records in any way.
- Submitting false medical, academic or other documentation.
- Improperly obtaining through theft, bribery, collusion or otherwise, any test or examination questions on paper prior to the date and time for writing such test or examination.
- Aiding or abetting anyone in an act of academic dishonesty.
- Submitting the same work in one course which has also been submitted or presented in another course without the prior written agreement of all involved faculty members.
- Fabricating information or other types of material to meet course or program requirements.
- Misrepresenting the reasons for deferring an exam or assignment.
- Unauthorized collaboration, for example, working together without permission.
- Submitting work prepared collaboratively with (an)other person(s) without explicit permission from the faculty member.
For additional information see Academic Offences Policy & Procedure
The course texts and lecture slides that may be shared with students constitute only a fraction of the learning that is made available in this program. The lectures themselves and the interaction that happens in the classroom are the most important source of the knowledge that will allow you to succeed in the program and, eventually, in your career. Your attendance in class will also allow the professor to observe your maturity and thoughtfulness and assess your professionalism as you interact with others in the room. Lack of attendance, then, will make it much more difficult for you to succeed in the program and will limit the return on the significant investment you are making in your education.
Attendance at scheduled tests and exams is mandatory. Failure to attend will result in an automatic F grade on the test or exam, unless the absence is:
- Due to a medical illness, with completion of reporting the absence on the Student Portal
- Due to an accident, with submission of a police report
- Due to a death in the immediate family, with a copy of the death certificate required
The faculty member must be immediately notified and the proper documentation must be presented prior to the start of the next meeting of the class where possible. Please see the Attendance at Evaluations section for further instruction.
Lack of attendance due to work obligations does not constitute an acceptable explanation for your absence. The program is demanding and requires a considerable commitment of time and energy. Students need to schedule their work around the program and not vice versa. In general, successful students limit their work obligations to fewer than 10 hours per week.
One of the overriding goals of the Interactive Media Management- Interaction Design program at Conestoga is to create and foster a culture of professionalism that will prepare students to function effectively in the workplace.
Though professionalism is a complex and nuanced concept, some useful definitions have been proposed that can guide both students and faculty as we undertake the program of study. The Chief Justice of Ontario Advisory Committee on Professionalism struck a Working Group on the Definition of Professionalism in 2001 and arrived at this simple but provocative definition:
"Professionalism as a personal characteristic is revealed in an attitude and approach to an occupation that is commonly characterized by intelligence, integrity, maturity, and thoughtfulness" (Chief Justice of Ontario Advisory Committee on Professionalism, 2002, p. 1).
The lectures and texts that comprise the program curriculum are designed to foster in students an intelligent and informed approach to Interactive Media Management- Interaction Design. The high standards for academic integrity described elsewhere in this handbook will help to foster continual integrity and ethical standards in the choices you make throughout your career.
Interactive Media Management- Interaction Design requires respect, tact, fairness and helpfulness. Course content will reinforce this aspect of the practice. In addition, the general education electives and the efforts to imbue courses with a critical perspective on professionalism will help to make you a more thoughtful interactive designer.
Student Code of Conduct
For details on the Student Code of Conduct and access to the Incident Reporting Form visit the Student Affairs Policies and Procedures page on the Conestoga website.
Evaluations (deadlines, tests, examinations)
Please see course outlines and instructional plans for details on evaluation.
While plagiarism is covered in detail in the college's student guide, it bears special mention here, because you are entering a field in which protection of intellectual property is of paramount concern. Plagiarism involves knowingly presenting someone else's work as your own, be it text, an illustration, photograph, part of a video, audio track or design. It is easily avoidable by giving credit to the source of the material. Paraphrasing, (putting someone else's ideas into your own words) does not exempt you from giving credit to the source of the expressed idea. Giving this credit shows that you did research. It is a good thing! You can provide this credit through a recognized citation format, like APA or MLA as directed by your professor.
Penalties for plagiarism can be very severe and include receiving an F for the entire course. Do not plagiarize. There are many resources that can be used to help you with proper citation. If you have any doubts, see your professor during office hours for assistance.
Copyright is an extremely important issue in the media and design field and it is essential to develop proper work habits now. Whether your work appears in print, over the air, online, or in another form copyright laws apply. These laws also protect the work you produce.
Submitted work must conform to the copyright requirements provided by your instructor. If in doubt do not use elements under copyright.
For further guidance please see Conestoga's Academic Offences Policy.
Late Submissions of Assignments/Projects
The School of Media+Design has programs directly associated with industries that require commitment to deadline. As part of our role as an educational institute, we emulate the real world of work to provide students with the opportunity to recognize the essential skills required to be successful in their future career/s.
As such, the School of Media+Design does not accept unsubstantiated late submissions of assignment/projects. Assignments/ projects are posted with reasonable advance notice for students. It is the responsibility of the students to plan ahead to ensure the work is completed on time. It is recommended that students balance commitments and time to account for unforeseen delays.
In cases whereby there is an unsubstantiated late submission of an assignment/project the student will be awarded a zero grade for the assignment. Students are advised to meet with the respective faculty member to discuss how the zero grade will impact their overall academic standing.
Substantiated late submissions are as follows:
- Due to an accommodation, as arranged through Accessibility or Counselling Services and the faculty member, well in advance of the submission deadline.
- Due to a medical illness, with completion of reporting the absence on the Student Portal.
- Due to an accident, with submission of a police report.
- Due to a death in the immediate family, with a copy of the death certificate required.
Students must provide the supporting formal documentation with the late submission and personally deliver the items to the appropriate faculty member and/or program coordinator.
This process ensures that all students within the School of Media+Design are following academic/industry protocol and are all treated fairly and equally in their evaluations.
If you require further information and/or clarification on the process for late submission/s please see The Attendance at Evaluations section and/or contact your student advisor or program coordinator.
Health & Safety Policy
Student Health & Safety Responsibility
As members of the School of Media+Design, students have a responsibility to keep the workplaces safe and healthy. The Ontario Health and Safety (OHS) Act applies to all persons, including those who are on co-op work terms, internships, unpaid work placements, and work study.
If you walk by someone who is NOT following the posted requirements, or is acting in a way that may cause injury to her/himself or others, or if you notice equipment that is not working properly, and you do nothing about it, you are NOT doing what the law requires. Please be a good role model and have others follow your example.
You have the right to refuse to do unsafe work and you have a duty to report unsafe conditions.
Health and Safety Regulations and Procedures
SOMAD implements the RACE process, whereby the Technologists Review the type of work done in all SOMAD facilities, Assess the likelihood of injury, Control the hazards, and Evaluate the outcomes.
Note: In order to implement the RACE process, the Technologists reserve the right to question the student on work being done in a facility (Review), appraise the situation (Assess), and stop the activity e.g. remove the ladder (Control the hazard) at their discretion.
Signage is posted that identifies the health and safety requirements in each facility, such as protective clothing e.g. closed-toe shoes and safe practices such as No Food and Drink. The process for alerting Security and Emergency Contacts and Crisis Intervention Charts are also posted.
- For assistance call: Security ext. 3357 (state location and/or room number)
- For all injuries requiring First Aid call: Security ext. 3357 (or press button on VOIP phones)
In the case of injury or accident, contact Security IMMEDIATELY at ext. 3357 and request medical attention, indicating that a 911 call is required.
For all minor first aid treatment, please go directly to the Security Services (Room 2B10-6 on the Doon Campus). They are trained to assist in minor first aid.
Report all security concerns and threats IMMEDIATELY to the Security Office by calling ext. 3357.
All incidents must be reported using an Incident Report Form. Your coordinator, faculty or supervisor must complete the form and send it to firstname.lastname@example.org. The form can be found on the Conestoga Occupational Safety Forms webpage.
After hours and on weekends, the Security officer will complete and submit the report. Your coordinator, faculty or supervisor will be notified on the next business day.
In the case of lockdown, students and faculty must follow the lockdown procedure available on the Conestoga Security Services webpage.
Personal Protective Equipment
The Broadcast Studio requires that all faculty, staff and students wear closed-toe shoes and pants in the facility. Non-compliance will result in loss of after-hour and weekend access. On- camera talent is exempt from this requirement as long as they are not involved in set-up or tear- down of staging and equipment.
No Food and Drink
SOMAD requires that all faculty, staff and students comply with the No Food and Drink regulation i.e. in the Broadcast Studio, CJIQ, and the Photo Studio. No food or liquids of any type are permitted in these studios. Non-compliance will result in loss of after-hour and weekend access. On-camera props are exempt from this requirement but they must be disposed of outside of the studio space immediately after the shoot/scene.
In all other SOMAD classrooms and facilities, faculty and students may bring with them non-leaking resealable drink containers. Other containers, such as the paper with plastic lids Starbuck's/ Tim Horton's/ McDonald's/etc. coffee cups, are not permitted. Food is also not permitted. Non-compliance will result in loss of after-hour and weekend access. On-camera props are exempt from this requirement but they must be disposed of outside of the facility space immediately after the shoot/scene.
On occasion, faculty and students may wish to hold a special event that includes food and drink in a classroom or facility e.g. a class on food/drink photography, for a guest speaker or for an end-of-semester celebration. As food and drink are not allowed in SOMAD spaces, a Special Event activity requires that the Program Coordinator sign a SOMAD Special Event Form signifying approval and the form must be submitted to the Lead Technologist a minimum of two (2) days in advance of the date of the activity. The Lead Technologist will arrange for a SOMAD Special Event sign to be placed on the door of the classroom or facility for the duration of the event.
SOMAD Special Event Forms are available in the main office Room 2E02. Non-compliance will result in loss of after-hour and weekend access.
On occasion, a class will be required to draw live figures for in-class work. The drawing may entail nude models for some of the modelling sessions. It is the instructor's responsibility to inform all of the class members a minimum of one week in advance that this activity will be taking place. The instructor will post Modelling Session signage on the door of the facility during the scheduled modelling session and ensure that windows are appropriately blocked for that period of time. Modelling Session signage can be picked up at the main office Room 2E02.
It is a student's right to choose not to participate in the drawing of nude models. Instructors will provide these students with other drawing assignments to be completed during the class time but outside of the modeling session facility. In certain programs, other drawing courses may be taken, pending availability of seats.
As all of the SOMAD programs require students to shoot photos or video at some point, Coordinators will arrange a class time during the first few weeks of the semester for all students to receive ladder training. Ladder training takes a very short period of time and the result is that all SOMAD attending students will be secure in the knowledge that any student in SOMAD is eligible to use, or supervise the use of, a ladder in SOMAD facilities. Students should not be using tables or chairs in lieu of a ladder as this contravenes health and safety procedures at the college.
With their class, instructors will read through the procedure and review the pre-use inspection items. On completion, students will sign off on the Ladder Safety Sign-Off Form acknowledging that they have read and understand the procedure. Signed forms are submitted to the Lead Technologist who will keep these on file.
No student will be allowed to use a Conestoga ladder unless they have reviewed the manual and completed the Ladder Safety Sign-Off Form. Non-compliance will result in loss of after-hour and weekend access.
Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on placement. This does not apply to co-op programs.
The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to placement sites and will consent to their workplace insurance coverage.
Use of WHMIS Controlled Products
All faculty, staff and students intending to use WHMIS (Workplace Hazardous Materials Information System) controlled products/chemicals must first complete WHMIS training as required by the Ontario Health & Safety Act.
WHMIS stands for the Workplace Hazardous Materials Information System. It is a comprehensive system for providing health and safety information on hazardous products. There are specific regulations with regard to facility equipment and personal protective equipment when using hazardous products. Therefore, products requiring a certified fume hood or system (ie/ spray paint, liquid latex, solder and other similar products) are not permitted to be used. Do not bring these materials to the College. If you are unsure about a product, please ask SOMAD faculty/personnel for clarification.
Non-compliance with regulations and/or direction from SOMAD personnel will result in the loss of privileges such as after-hour and weekend access to facilities.
Attending post-secondary school can be exciting, but at the same time college life can also be demanding. Juggling school and life will no doubt be stressful at times. Stress is a normal aspect of life; however, how you handle stress can make a difference. If you're feeling overwhelmed at any time, talking to someone helps! A conversation with your faculty or coordinator can help identify and alleviate stress associated with assignments or course content. For more serious stress-related issues, Conestoga also offers free counseling services to students; counselors are located on the lower level, between the atrium and the cafeteria – across the hall from the Doctors' office.
If your stress is caused by health issues that are getting in the way of your academics, notify faculty, and seek help, as soon as possible.
Maintaining Student Files & Sharing Permissions
As a condition of program review and accreditation, the School of Media+Design is required to retain examples of student coursework in each of the courses of the curriculum. Each student is required to complete the "Permission to Retain Material" form. In doing so, students grant Conestoga permission to retain coursework completed over the duration of the student's enrolment in the Program.
We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate –students with faculty and staff—to resolve situations of concerns quickly and to learn and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
When a situation of concern arises, it needs to be raised immediately and discussed by the individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning, is the place to start.
Please see the Student Concerns & Issues Policy & Procedure for further details to be followed for the informal and formal procedures for the resolution of concerns and issues.
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/ faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.
Program Advisory Committee (PAC)
Each program or cluster of programs at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers to represent each year of the program. The Coordinator will determine the final representatives. The student representatives are expected to attend the PAC meetings, prepare and submit a report based on guidelines provided by the Program Chair/Coordinator, and present the report at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: first Friday in October) and winter semester (Deadline: first Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga's website.
Equipment and Facility Information
Equipment Sign-out Policy
The priority for access to equipment is as follows:
- In-class instruction
- Other program delivery requirements
- All currently registered SOMAD students may borrow equipment, for which they have received training, on a first come, first serve basis, for curriculum-based projects. The equipment and technology available are dependent on the program.
Note: SOMAD reserves the right to adjust the order of equipment sign-out requests and to amend the contents of equipment sign-outs to ensure in-class instructional equipment is available and other program delivery requirements are first met.
Access to Equipment
Equipment is available free-of-charge to all currently registered SOMAD students for curriculum-based projects ONLY.
Prior to sign-out, students must have received adequate training on the equipment by an instructor or technologist.
Note: The Equipment Room Technician, SOMAD Technologists, faculty and staff reserve the right to query the student on correct and safe use of equipment and the location where the equipment will be used. The Equipment Room Technician, SOMAD Technologists, faculty and staff reserve the right to deny student access to equipment at their discretion.
Reserving Equipment for Sign-out
For in-class instruction and other program delivery requirements, instructors must reserve the equipment at least two weeks (10 business days) in advance of the class or project for which the equipment is required. Last minute requests may result in equipment not being available.
Student Access to Equipment and Facilities
When a project is assigned, a Project Equipment/Facilities Request form will be completed by the instructor and posted on eConestoga. In addition, instructors will forward the completed form to the Equipment Room so that the Technician is advised of the upcoming booking requests.
The Project Equipment/Facilities Request will allow the student (or student group) to book out specified equipment or facilities, for a specified number of times, during a specified window of time. Students will print out a copy of the form and take it to the Equipment Room within the project time frame in order to request and to collect equipment.
If for any reason, a student, or group of students needs additional bookings, or other variance from the project form, they must contact the project instructor to receive an amendment. If the project instructor feels an amendment is warranted, they will email the specifics of the amendment and the affected student(s) to SOMADequipmentroom@conestogac.on.ca through an official Conestoga College email account. The Technologist/Technician is empowered to amend the form as indicated in the received email.
Note that the Project Equipment/Facilities Request or instructor amendments are not a reservation of equipment. The form and/or instructor amendments only give students permission to take out the equipment. Equipment availability remains on a first-come, first-serve basis. Leaving projects to the last minute can result in equipment not being available.
All sign-out of equipment is for overnight use only. Equipment signed out overnight must be returned before 9:30 a.m. the next business day. If the equipment is signed out on a Friday it must be returned on Monday morning before 9:30 a.m. (or the next business day if Monday is a holiday).
Should circumstances dictate that the equipment is required for a longer period of time, the faculty member, student and the Manager, Broadcast and Educational Technology must agree to the exception in writing.
Equipment Room Hours of Operation
The Equipment Room is open to SOMAD students from Monday to Friday. Specific hours will be posted based on program and course requirements at the beginning of the Fall semester.
For any in-class instruction and other program delivery requirements, instructors must make arrangements with the Equipment Room technician to schedule the pick-up and return of equipment.
It is the responsibility of the student to check the operation of all gear at the time of sign-out and to make sure that the correct gear and accessories (lights, batteries etc.) are included in the sign-out before leaving the Equipment Room.
The student who signs out the equipment is fully responsible for the equipment during the length of time it is signed out and for its return. If the student chooses to lend the equipment to another student, the student who initially signed out the equipment remains fully responsible.
Many projects that are assigned will be group projects. If the group wants to share responsibility for the equipment, everyone in the group should sign out the equipment.
It is the responsibility of the student to never leave the equipment unattended, either on campus or at off-campus locations, as it will be stolen. If the equipment is found unattended, a fee of $50 will be charged to the student and the sign-out is immediately revoked.
Equipment signed-out overnight must be secured at all times. Leaving equipment in a vehicle is not secure. Equipment must be brought indoors and secured in a residence or locked office.
Return of Equipment
All equipment must be returned before 9:30 a.m. on the next business day. Note: If the student has an 8:00 a.m. class, the student should first report to the class. The instructor will designate an appropriate time to return the equipment before the 9:30 a.m. deadline.
It is the responsibility of the student to return equipment that is operational for the next user. If it is not operational or if batteries require recharging, the student must inform the Equipment Room technician. In the case of non-operational equipment, the student must complete an Equipment Report Form which can be found on eConestoga.
It is the responsibility of the student to make sure that the correct gear and accessories (lights, batteries etc.) are returned clean and undamaged, in the provided carrying cases. Any equipment returned dirty or damaged must be reported by completing an Equipment Report Form.
Compliance with all equipment sign-out and return policies is required. Sign-out privileges will be suspended for students with outstanding equipment returns, unpaid late fees, or repair/loss of equipment charges.
Late returns of equipment will cause delays for others who wish to sign-out that equipment and will adversely affect planned in-class instructions or other program delivery requirements.
Students who return equipment late will be charged a late fee of $25 per business day.
- If the equipment is not returned after four (4) business days, having accrued a late fee of $100, the student will be notified by an email to their Conestoga account that their after-hour and weekend access to facilities is suspended until the equipment is returned and all late fees have been paid.
- If the equipment is not returned within four (4) weeks or twenty (20) business days, having accrued a late fee of $500, the student will be notified by an email to their Conestoga account that unauthorized use of Conestoga equipment is occurring and a Student Code of Conduct Incident Reporting Form will be completed and submitted to the Office of the VP of Student Affairs for action.
- If the equipment is not returned by the end of the semester, grades will be withheld and forward progress in the program will be suspended until the equipment is returned and all late fees have been paid. Security will be informed and a police report will be completed. Those who are not in good financial standing with the College are not eligible to graduate.
Loss or Damage
Should a student return non-operational, dirty, or damaged equipment, the student must complete an Equipment Report Form. If the loss or damage is determined to be a result of lack of respect for the equipment or maliciousness, a Student Code of Conduct violation will be implemented.
The Manager, Broadcast and Educational Technology will arrange for the equipment to be assessed and, in the case where repairs or replacement of parts or in whole is necessary, will request an invoice with a breakdown of charges. The SOMAD Chair, Manager, Broadcast and Educational Technology and Program Coordinator will review the incident as reported on the Equipment Report Form and will determine the amount owed by the student based on a fair assessment.
Should there be any resulting dispute, SOMAD will ask that a Conestoga reviewer, external to SOMAD, be brought in to review and determine the outcome.
|Incident Assessment||Payment Required|
|Student is fully responsible for damage or loss. e.g. Lack of respect of equipment or maliciousness resulted in damage or loss; left unattended resulting in damage or loss.||100% payment required|
|Student is partially responsible. e.g. Unforeseen accident; in-class training on proper use was inadequate.||50% payment required|
|Equipment damaged or lost due to Act of God. e.g. a natural event such as an earthquake, tornado, or flood, resulting in death such that the student was unable to fulfill the commitment to return the equipment. Written confirmation/documentation is required.||0% payment required|
The student, or group of students, who signed out the equipment is responsible for paying any damage repair charges or replacement costs that occurred while the equipment was signed out in their name, regardless of who caused the damage or loss, or whether the equipment was loaned to another student. Students who return damaged equipment, fail to return equipment or have outstanding late fees will be financially responsible. Those who are not in good financial standing with the College are not eligible to graduate.
SOMAD does not provide or sell recording media to students. Students must provide their own recording media. It is recommended that students have at least three x 16GB, class ten, SDHC cards.
It is the student's responsibility to ensure that they have permission to record photos/video/audio at all locations. In the event that students are recording at an off campus location that is not a public property/space, students must have prior approval in writing. Location Permission Forms are available at the Equipment Room or on eConestoga.
It is the student's responsibility to ensure that they have permission to record photos/video/audio of all individuals appearing in their productions. Consent Forms are available at the Equipment Room or on eConestoga.
In the event that students are shooting in a public property/space, permission to record photos/ video/ audio of passersby using the space is not required unless the individuals are under the age of 18 and/or are under the care of another individual. In these instances, consent forms must be signed in advance by an appropriate family member or caregiver.
In instances where a student project necessitates mock scenarios, unusual behaviour, or other disturbances to regular day-to-day activities that may cause members of the public to contact emergency or police services (eg. No real weapons, no prop weapons, no gunfire, no pyro, no cranes, no car mounts, no street work, no action or people in the street, no people in water, no fistfights, no foot chases, no police cars in the scene, no actors in police uniforms, no nudity, no minors/children,no questionable action (e.g. drug deals, kidnapping), no night shooting, no loud scenes in public, no blocking the sidewalk, no special parking permits, no generators), a written request must be sent in advance to the applicable emergency and police services. Special permission must be received in writing. It is highly recommended that students go door-to-door in the affected area and provide written notice of the date and time when the activity will be occurring.
In instances where a student project necessitates any of the above, students must sign off on a Due Diligence form and follow through with informing any applicable emergency service, police service, and members of the public that may be affected. Non-compliance could result in the issuance of a ticket to the student under the City of Kitchener Nuisance Bylaw, or applicable other municipality bylaw.
Facilities Use Policy
The priority for access to facilities is as follows:
- In-class instruction
- Other program delivery requirements
- All currently registered SOMAD students may book facilities, for which they have received training, on a first come, first serve basis, for curriculum-based projects.
Note: SOMAD reserves the right to adjust facility booking requests and to amend the equipment contents of a facility to ensure in-class instructional equipment needs and other program delivery requirements are met first.
Access to Facilities
Facilities are available free-of-charge to all currently registered SOMAD students for in-class activities and curriculum-based projects ONLY.
On introduction to a facility, all faculty are responsible for first spending a few minutes with their class to identify any hazards in the space in which they are teaching e.g. overhead work/staging, electrical (if working with lights), etc. Students must receive comprehensive training on the use of the facility and all equipment therein by an instructor or technologist prior to any use. The comprehensive training must include training on health and safety within the facility and instruction on how to respond in cases where first aid or other emergency response (e.g. fire response) is required. The instructor and/or technologist will provide an email notification, listing the student's name and student number, to the Equipment Room indicating that training in the specified facility has occurred.
Currently registered SOMAD students using the facilities must comply with all health and safety regulations and procedures. Non-compliance will result in loss of after-hour and weekend access to facilities and may result in a Student Code of Conduct violation.
Only School of Media+Design students and their pre-approved talent may use the facilities. Security Officers have the right to ask others, and students who are violating the rules, to leave.
Note: SOMAD Technologists, faculty and staff reserve the right to question the student on correct and safe use of the facility and equipment. The Technologists, faculty and staff also reserve the right to deny student access to the facility and equipment at their discretion.
Access Hours to Facilities
Access to all SOMAD classrooms and facilities for currently registered SOMAD students is from time of confirmation of comprehensive training completion to the last day of semester (15 weeks).
Extended access after the last day of semester is determined on a case-by-case basis by the Coordinators, the Manager, Broadcast and Educational Technology, and Chair of SOMAD. Any granting of extended access will be posted on facility doors.
Every semester, the student access hours and methods of access is posted on the outer doors of each facility. In general, daytime access is either Open Access or via keypad or FOB. In-class instruction and other program delivery requirements have priority access to facilities.
After hour access (11pm to 7am or 6pm to 11pm) and weekend access requires that all SOMAD students sign-in with Security.
Keypad or Fob Access
It is the responsibility of the student to check the operation of the Fob at the time of sign-out.
The student who signs out the Fob is fully responsible for the Fob during the length of time it is signed out. If the student chooses to lend the Fob to another student or provide access to a facility to another student using their Fob, the student who initially signed out the Fob remains fully responsible for any activity, loss, or damage that occurs in the facility.
A student who loses their Fob must report the loss to the Equipment Room technician IMMEDIATELY in order to have the Fob deactivated and to prevent others from gaining access to facilities and potentially causing loss or damage under the name of the student who originally signed out the Fob. The lost Fob replacement fee is $100 and must be paid before a new Fob is issued.
The student who signs out a Fob takes responsibility for ensuring the Fob is returned at the end of the academic year unless academic activity is concluded early, at which point the Fob is returned to the Equipment Room. An unreturned Fob replacement fee is $100 and must be paid before grades will be released.
Reserving/Booking of Facilities
Regular class time is block booked ahead of the semester of study. For additional one-off in-class instruction and other program delivery requirements, instructors must reserve the facility at least two weeks (10 business days) in advance of the class or project for which the facility is required. Last minute requests may result in facilities not being available.
Only the Broadcast Studios and the Photo Studios are available to be booked for rehearsals or production use in the evenings and on weekends. Bookings are on a first come, first serve basis with some limitations in order to allow everyone access. Students must see the Equipment Room technician or send an e-mail to SOMADequipmentroom@conestogac.on.ca in order to book facilities.
Note: The booking is not complete until a confirmation email is received. This confirmation email is copied to Security in order to inform them that permission to use the facility at a particular time has been granted to a student.
Students may book the facility up to two weeks (10 business days) in advance to ensure that the facility is available for use. Last minute requests may result in the facility not being available.
All facility bookings are limited to two hour blocks. Should circumstances dictate that the facility is required for a longer period of time, the faculty member, student and the Manager, Broadcast and Educational Technology must agree to the exception in writing. Students will provide a copy of the agreement to the Equipment Room Technician in order to override the standard booking length.
The student who booked the facility takes responsibility for ensuring:
- the time frame is respected;
- the facility and the equipment are used in a safe, respectful and professional manner; and
- the facility is returned to its original clean and organized state for the next scheduled production
The student who booked the facility is fully responsible for the facility and equipment during the length of time it is booked. If the student chooses to book the facility for another student or loan equipment from the facility to another student during the time of the booking, the student who initially booked the facility remains fully responsible.
On entering the facility, the student who booked the facility will check the following:
- The facility is in a clean and organized state
- Equipment appears to have been properly put away and undamaged by the previous user
- All equipment normally kept in the facility is accounted for
When the student is satisfied that all is in order, the student will sign off on the Facility Checklist.
Equipment Faults, Damage or Loss
Damage to the facility or equipment faults, damage or loss must be immediately reported by the student. Send an email to email@example.com attaching a completed Equipment Report Form and a photo of the evidence.
During after-hours access or on the weekend, if the fault, loss or damage is minor, the student should immediately report it via email to firstname.lastname@example.org attaching a photo of the evidence. The Equipment Report Form must be completed and submitted during regular work hours.
Should the damage or loss to the facility or equipment be major or dangerous, the student must immediately inform Security ext. 3357 who will contact the Manager, Broadcast and Educational Technology and the Facilities Management emergency on-call representative, as required.
Note: A Student Code of Conduct violation investigation may result if the damage or loss is determined to be a result of malicious behaviour by prior users.
Technical equipment faults will not necessarily result in extensions to project deadlines. Students will be asked to show work completed prior to the equipment fault in order to determine whether or not an extension is warranted. A student is not demonstrating proper production planning if the shoot or edit is occurring only a day or two before deadline.
The Manager, Broadcast and Educational Technology will arrange for the damage to be assessed by an appropriate contractor or repair company and, in the case where repairs or replacement of parts or in whole is necessary, will request an invoice with a breakdown of charges. The SOMAD Chair, Manager, Broadcast and Educational Technology and Program Coordinator will review the incident as reported on the Equipment Report Form and will determine the amount owed by the student based on a fair assessment.
Note: Should there be any resulting dispute, SOMAD will ask that a Conestoga reviewer, external to SOMAD, be brought in to review and determine the outcome.
Technology and Social Media in the Classroom
A respectful classroom ensures both students and instructors are able to focus on the lesson. Recording of audio or video is not permitted, without direct consent from faculty or peers being recorded.
When computer access is essential to the lesson, the class will be held in a lab. For lecture-based, or studio classes, students will be told when it is appropriate to be using a laptop unless a student has an accommodation, for which assistive technology is required.
During class time a student will refrain from:
- Text messaging or phone calls on mobile devices
- Personal e-mailing
- Using Facebook or any other on-line social media or video sites unless part of course curriculum
- Listening to recordings without headphones
- Using the computer for anything other than what the instructor is asking for in class time (Including projects due in other classes)
Students who use these (and other) media tools during class time may be asked to turn them off, and may even be asked to leave the classroom. Repeated occurrences will result in a meeting with the faculty and/or coordinator for possible Student Code of Conduct violation.
Full-time courses at Conestoga are typically delivered during the following hours:
- Monday to Thursday, 8:00 AM to 8:00 PM
- Friday, 8:00 AM to 6:00 PM
In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.
College-wide Polices and Procedures
- Academic Credential Procedure
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Academic Recognition Policy
- Clearance of Academic Deficiency Policy & Procedure
- Co-operative Education Policy
- Discontinuance Policy & Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Graduation Requirements and Convocation Procedure
- Honours Policy & Procedure
- Program Withdrawal and Refund Procedure
- Student Code of Conduct Policy
- Student Concerns and Issues Policy & Procedure
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.
General Education / Breadth Electives
School of Liberal Studies
The purpose of diploma General Education electives and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program, General Education and Degree Breadth elective courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.
All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.
More information on these courses can be found at www.conestogac.on.ca/electives.
Attendance at Evaluations
Working Together to Plan Your Success
Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend. If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:
- To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
- To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
- To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
- To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
- To facilitate alternative evaluation arrangements as described below.
- To be informed about all course obligations and due dates.
- To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
- If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.
Valid Absence from Scheduled Evaluations Less than 20%
Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.
Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.
Valid Absence from Scheduled Evaluations 20% or More
Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.
Alternative Evaluation Arrangements
- Faculty members will determine alternative evaluation arrangements as appropriate.
- Students will complete any necessary forms.
- Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email, or documented on an interview record and signed off by both faculty member and student.
- Tests will be made up in the Conestoga Test Centre in the following week, or by individual arrangements with course faculty member.
- If the evaluation is to be conducted in the Conestoga Test Centre, students will be asked to show their ONECard* before permitted to write the test.
* Students taking part-time courses or in programs where OneCard is not provided such as Apprenticeship may be asked to show alternate ID.
Program Handbook Revision Log
June 2018- Select sections updated
Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.
The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility @ Conestoga are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility @ Conestoga please drop in or visit our website.
We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.