About the program
The senior living sector needs leaders who deliver results, champion quality care and build strong service cultures. Conestoga College's signature program, Leadership in Senior Living, develops confident, capable leaders at every level — strengthening resident experiences, workforce engagement, and organizational outcomes aligned with your mission and values.
What your organization gains
- A pipeline of leaders ready to manage regulatory, financial and people-focused responsibilities
- Stronger frontline leadership that improves retention and engagement
- Evidence-based decision-making for better outcomes and reduced operational risk
- Purpose-driven teams aligned around resident experience
- Leaders equipped to lead change, foster psychological safety, and build service-focused cultures
Flexible, applied learning
This fully online program allows employees to upskill without disrupting operations. Participants learn at their own pace, apply new skills in real time, and continue to contribute to your organization while advancing their leadership development.
Coursework includes:
- Real-world case studies from sector practice
- Collaborative group assignments
- Performance-based projects applied directly to your organization
Participants graduate ready to lead with confidence, compassion and practical tools they can use immediately. The program follows a structured, sequential pathway over approximately 12 months, building a strong foundation in leadership fundamentals before advancing to operational and quality-focused concepts.
Program contact
- Custom training solutions member
- leadershipseniorliving@conestogac.on.ca
Program affiliations
Leadership core competencies
Investing in your leaders today ensures exceptional care tomorrow. The Leadership in Senior Living program prepares your team to create workplaces where residents, families and staff thrive.
Benefits include:
- Strategic, values-based leadership rooted in person-centred care
- Customer experience excellence through culture transformation for aging well
- Evidence-informed decision-making using data and outcome analysis
- Team leadership built on healthy dynamics, coaching and accountability
- Quality improvement that drives sustainability and organizational success
Registration
Secure your spots early and take advantage of block registration pricing: $1,805 plus HST per participant.
Email us at leadershipseniorliving@conestogac.on.ca to receive details and instructions from our team.
Explore courses
Courses
Course 1: HEAL1255 - Leadership Approaches in Senior Living
Establishes core leadership mindsets aligned with mission, vision, and values.
Course 2: HEAL1265 - Customer Experience and the Culture of Aging in Senior Living
Advances understanding of person-centred care and cultural transformation for aging well.
Course 3: HEAL1275 - Leading Evidence-Informed Decision-Making in Senior Living
Strengthens analytical capability to support confident, outcome-oriented decisions.
Course 4: HEAL1285 - Leading Teams in Senior Living
Focuses on fostering performance, engagement, and healthy team dynamics.
Course 5: HEAL1295 - Quality and Sustainability in Senior Living
Applies leadership skills to drive continuous improvement and organizational success.