Bachelor of Applied Health Information Science (Honours)

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Courses - September 2022

Level 1

Course Details

Conestoga 101
CON0101

Description:

This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Success in Health Care Careers
HIM71010

Description:

This course introduces the students to the College, the School, the program, and the profession of health informatics and health information management. Students will be provided with an overview of the program structure, its curriculum, and policies. Students will be introduced to team dynamics, personality traits, self regulated learning, project management strategies and ePortfolios. Students will also be encouraged to connect with senior students in the program to learn more about co-ops careers and success strategies.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Healthcare Governance in Canada
HIM71030

Description:

Students will gain a comprehensive and critical understanding of the planning and delivery functions of health care, including the Canadian health care system, factors affecting health policy formulation, health economics, and funding sources. These concepts will be discussed at the federal, provincial, regional, and organizational levels to prepare students for leadership roles as health informatics professionals.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Health Informatics
HIM71050

Description:

This course will introduce students to the discipline of health informatics. Through work-integrated learning opportunities connected to health care related organizations, case studies and discussions, the students will develop an understanding of the core concepts of health informatics and how they are applied to practical health care related situations. By discussing historical perspectives, current developments and future trends in health informatics, students will start developing an appreciation for a variety of topics such as information needs of healthcare professionals and administrators, leadership, strategic planning, project management, change management, system implementation, medical errors, and others.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Biomedical Concepts I
HIM71080

Description:

This is the first of three biomedical concepts courses. This course will introduce students to the biomedical terminology typically encountered in health care documentation. The students will become familiar with the structural units of the body and associated physiological functions, as well as pathological processes involving these units. Different pathological conditions will be discussed in relation to their clinical manifestations, and current methods of diagnosis, treatment, and prevention. The students will explore the relationship between clinical information, its documentation in health records, and its importance in health informatics and information management in health care. The systems covered in this course will be: the integumentary system, the body membranes, and the musculoskeletal system.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Information Technology I
INFO71765

Description:

This breadth course provides a foundation to the technical aspects of Health Information Science. Students install and use a variety of operating systems and computer software applications, practice basic computing hardware and software troubleshooting skills and engage in discussions of more advanced computing topics such as computer programming, data networking, analytics, decision support and artificial intelligence.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Database Concepts I
PROG71000

Description:

This course provides a foundation for students to query data in healthcare and focuses on the development and use of the SQL language to access, analyze and present meaningful data to stakeholders. Students will write basic queries to extract useful data, and will develop more complex queries to address increasingly complex use-cases and contextual requirements. Students will apply their knowledge by analyzing data from the Canadian healthcare industry through the use of SQL and integrated development environments.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course Details

Academic Communications
ENGL71000

Description:

This course is intended to develop the communication skills required in academic studies, which will translate into useful writing and presentation skills in Canada’s increasingly intercultural professional and technical domains. Students will practice planning, drafting, and revising documents. The complex process of researching, creating, and revising arguments will encourage critical thinking, grammatical writing, and appropriate citation skills. Correct formatting of research papers and effective oral presentation skills will be emphasized.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Health Information Management I
HIM71020

Description:

This course introduces students to the profession of Health Information Management (HIM). Foundations of data and information management in Canadian health care will be a core focus of the course. Health care documentation, in both paper-based and electronic formats, and the steps of the health information life cycle will be discussed. Students will begin to apply biomedical terms, abbreviations, and acronyms to health care documentation. Students will be introduced to ethics, legal, regulatory, privacy, and confidentiality issues related to information management in Canadian health care.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Solving Problems in Health Systems
HIM71100

Description:

This course will provide students with an opportunity to enhance their problem solving skills in health informatics through application of systems and process improvement methodologies. The students will analyze selected cases from local, national, and international health informatics projects. The course will expose students to a variety of tools to improve their problem solving strategies, ability to work in teams, leadership and interpersonal conflict management skills.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Database Concepts II
PROG71010

Description:

This course builds on the foundation students have in SQL queries and report generation by introducing concepts of database design, data modeling and database normalization. Students will understand use-cases and business requirements and transform their understanding of the healthcare system into meaningful data models and database schemas that efficiently store information while meeting the business and technical requirements of our complex healthcare system. Students will apply their knowledge by manipulating data from the Canadian healthcare industry through the use of SQL.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: COMP71038 AND PROG71000
  • CoRequisites:

Programming Concepts I
PROG71880

Description:

This course introduces students to problem-solving techniques, programming logic and programming fundamentals. Topics include basic components of computer programs such as built-in functions, variables, data types, sequences, program flow control and iteration.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Group Dynamics
SOC71500

Description:

This course will focus on comprehensive theoretical understanding of group process, personal skill development and application through intensive team work. These skills are of critical importance in both professional and social settings. Through guided exploration and application of theoretical paradigms and practical strategies, students will achieve the necessary skills to succeed in and lead effective teams. The course consists in an intensive experiential approach – learning by doing – enabling participants to become effective, practiced team members with experience applying skills necessary for leadership, analysis and evaluation, problem solving, and conflict management. Individual and team activities enhance participants’ skills to work with a variety of personalities in diverse situations, and to effectively assume various professional roles within a team.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 3

Course Details

Data Analysis I
HIM72015

Description:

The students will be introduced to types of data and common statistical measures used in health care. They will develop skills in applying data quality frameworks to health data in order to improve processes. The course will give students an opportunity to perform data analysis using different statistical approaches, and to present data in various formats to specific audiences. The students will discuss proper uses of statistics in health care and their impact on decision-making.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Biomedical Concepts II
HIM72050

Description:

This is the second of three biomedical concepts courses. This course will reinforce students’ knowledge of the biomedical terminology typically encountered in health care documentation. The students will advance their familiarity with the structural units of the body and associated physiological functions, as well as pathological processes involving these units. Different pathological conditions will be discussed in relation to their clinical manifestations, and current methods of diagnosis, treatment, and prevention. The students will continue exploring the relationship between clinical information, its documentation in health records, and its importance in health informatics and information management in health care. The systems covered in this course will be: the nervous system, the endocrine system, blood, the cardiovascular system, the lymphatic and immune systems, and the respiratory system.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Healthcare Information Systems I
HIM72060

Description:

In this course students gain exposure to health information systems by researching and documenting typical clinical workflows, scenarios and use-cases. Some of the clinical and administrative functions that are explored are: scheduling, admission, discharge and transfer (ADT), inpatient and outpatient pharmacy management, lab test order management, patient vitals collection and analysis, eMAR/BCMA and CPOE. Students are encouraged to think inter-professionally and required to research and document the information needs and roles of various healthcare team members and in a variety of different care settings, such as primary care, acute care, home care, community care, and long term care.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Project Management
MGMT74050

Description:

This course will prepare health care professionals to manage projects within their own area and across disciplines. The course will identify the skills and competencies of an effective project manager. The students will develop a major project using project management software specific to health project management for clinical research, health information, and health care quality management.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Programming Concepts II
PROG72300

Description:

Students will plan, write, test, and debug computer programs using more advanced computing concepts, data structures and programming methodologies. Existing frameworks and libraries for event-handling and graphical user interfaces will be used to build more advanced software applications that solve healthcare problems.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: PROG71880
  • CoRequisites:

Level 4

Course Details

Business Communications
COMM72010

Description:

This course will support the development of student writing and communication skills in their professional careers. Students will learn strategies for effectively proof reading business documents, learn to write effective business cases, and learn to critique business proposals from a manager’s perspective. Students will review case studies to understand how to rationalize and communicate business value.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Field Placement (Health Information Science)
FPLT70000

Description:

This course will expose students to the complexity of the health care related environments in which information systems are developed, implemented or applied. Students will observe information systems in a health care related organization, and complete a report on the application within one health care related practice environment. The report will identify the information needs of one specific area, and discuss the strengths and limitations of the hardware and software currently in use.

  • Hours: 150
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Health Information Management II
HIM72040

Description:

The course introduces students to theory and practice related to coding, abstracting, grouping and case weighting approaches. Various healthcare coding systems will be examined, and coding and abstracting standards will be applied. The application of Canadian grouping and weighting methodologies will be examined. The students will apply knowledge of biomedical terminology, anatomy, physiology, pathology, and pathophysiology to the coding process.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: ADMN71220 AND HIM71020
  • CoRequisites:

Introduction to Business Intelligence
HIM72070

Description:

This course builds on previous courses in relational database design by allowing students to analyze healthcare-related business needs and design appropriate business intelligence solutions to support decision making. During lectures students will learn about the fundamentals of business intelligence by exploring the design and implementation of data marts, ETL, data cubes and reporting. Through a course project and individual assignments, students will develop hands-on skills by developing meaningful data solutions for real-world scenarios and situations.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Biomedical Concepts III
HIM72090

Description:

This is the third of three biomedical concepts courses. This course will solidify students’ knowledge of the biomedical terminology typically encountered in health care documentation. The students will solidify their familiarity with the structural units of the body and associated physiological functions, as well as pathological processes involving these units. Different pathological conditions will be discussed in relation to their clinical manifestations, and current methods of diagnosis, treatment, and prevention. The students will continue exploring the relationship between clinical information, its documentation in health records, and its importance in health informatics and information management in health care. The systems covered in this course will be: the digestive system, the urinary system, the reproductive systems, growth and development, the human genome, and mental health.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Safety in the Workplace
OHS71320

Description:

This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the units of the course, participants will have the opportunity to enhance their understanding and knowledge of general Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.

  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

User Training and Adult Education
SOC73165

Description:

The Workplace Learning and Performance course is designed as an introduction to the competencies developed and recognized by the Learning and Performance sector. This course is designed at an introductory level, for non L&P professionals who are occasionally asked to design and deliver learning solutions (training) for employees in the workplace, often related to a new product, policy, system or technology implementation. The course enables students to explore, discuss, reflect and apply, at a basic level, the principles, theories and philosophy embedded in the competency framework of L&P professionals. It covers topics such as learning and performance needs assessment, adult learning, instructional design, facilitation, and evaluation.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 5

Course Details

Co-op and Career Preparation
CEPR71050

Description:

This series of modules prepares degree level students for job searching for their co-op work terms with the guidance of a Co-op Advisor. Students will examine the co-operative education policies and procedures and will learn the expectations, rules, and regulations that apply in the workplace concerning social, organizational, ethical, and safety issues while deepening their awareness of self-reflective practices. Students will critically reflect on their skills, attitudes, and expectations and evaluate available opportunities in the workplace. Successful completion of these modules is a requirement for co-op eligibility.

  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

Professional Communication
ENGL72000

Description:

Effective communication is at the heart of any successful professional work environment. This course teaches students key aspects of communication: bridging the gap between oneself and others; using simple, direct, and correct language; using and citing sources; and editing and proofreading accurately. The focus will be on creating effective workplace documents such as letters, memos, proposals, abstract, summaries, and reports. Students will combine informative and persuasive communication skills to create these documents and to develop and deliver oral presentations.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: ENGL71000
  • CoRequisites:

Epidemiology, Population Health and Public Health
HIM73030

Description:

The objective of HIM3030 is to develop an appreciation for epidemiology and public health. Principles and methods of epidemiology will be discussed, including the role of epidemiology in health care planning. Applications of health informatics will be explored. Additional topics such as research ethics, critical reviews of the literature, and data analyses will also be covered within the course.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Advanced Business Intelligence
HIM73070

Description:

As a follow-up course to Business Intelligence I, competencies are further developed through the practical application of data extraction, data evaluation, query development, transformation, mart construction, metadata creation, measure development, and data visualization. The application of Business Intelligence for strategic performance evaluation, process improvement, process design, business as usual reporting, and regulatory reporting are explored using scenarios from Hospitals, OHT's, FHT's, and Public Health.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Systems Analysis and Design
HIM73120

Description:

This course will introduce students to systems analysis methodologies. Topics will include project initiation, business process reengineering, requirements gathering, object oriented analysis; static and dynamic modeling of systems and presentation skills. Emphasis will be placed on health industry practices and documentation skills in a team environment.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Research Methods in Health Sciences
RSCH73020

Description:

This course explores the theoretical basis of the scientific method and the strengths and limitations of its application to ethical healthcare research. Students will develop their abilities to formulate testable hypotheses, to appraise existing research literature and to select appropriate methods for conducting ethical health research.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Electives: Interdisciplinary
Student must pass 1 Course(s), selected in the Student Portal from available course options
Interdisciplinary Elective Details

Level 6

Course Details

Introduction to Information Security
HIM73080

Description:

This course will introduce students to basic information security concepts. Students will learn about technical threats, their detection and their mitigation. Students will also learn about different type of administrative policies and procedures, and who they play an important role in a security program. Students will engage in case studies and lab demonstrations to understand the role of security in healthcare.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Technology Planning in Health Systems
HIM73090

Description:

This course will introduce the student to the processes and methodologies used to select and procure Information Technology products and services. Topics will include: requirements determination, Request for Proposal process and preparation, the selection and evaluation process, and issues associated with integration, multiple vendors, implementation, contracts, service level agreements, and health industry guidelines, regulations and legal requirements. Emphasis will be placed on health industry practices, documentation and presentation skills in a team environment. Students will be assigned to a project team involved in a case study.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Data Analysis II
HIM73100

Description:

This course will build on previous Programming Concepts, Data Analysis and Business Intelligence courses to focus on where programming can be used to automate the delivery of data analysis artefacts to the desired stakeholders and augment packaged data analysis toolsets. A primary goal of this course is to equip students with the knowledge and skills needed to select and utilize or develop appropriate data analytic tools to support the continuous monitoring and improvement of clinical care processes and health outcomes. The course will cover all aspects of the data analysis workflow that transforms raw data to information useful for decision-making for some stakeholders in the healthcare system.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Information Technology II
INFO73020

Description:

This course provides a foundation to the technical aspects of Health Information Science, and focuses on enterprise computing. Students will learn how to use virtualization and virtual machines, how to troubleshoot and configure basic networks, how to install and use server operating systems, how to manage security threats, and how to take advantage of Cloud-based services and resources. The benefits and drawbacks of using different types of enterprise technology will be discussed. Students will apply course concepts by using virtual machines on their own laptops and within the Cloud.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO71765
  • CoRequisites:

Programming Concepts III
PROG73000

Description:

This project-based course addresses theoretical and practical aspects of designing, developing and testing distributed healthcare information systems using mainstream technologies and standards and a test-driven approach to software development. Students will create prototypes by examining architectural aspects of existing, real-world healthcare information systems and reference models.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Electives: Interdisciplinary
Student must pass 1 Course(s), selected in the Student Portal from available course options
Interdisciplinary Elective Details

Level 7

Course Details

Co-op Work Term 1 - HIS
COOP71450

Description:

The co-op work term will provide students with college-approved work experience within a health information science environment. Students will be provided an opportunity to build skills (physical and procedural skills including accuracy, precision, and efficiency); assist in the acquisition of knowledge in and application of knowledge gained in the academic setting (concepts and terminology in a discipline or field of study); develop critical, creative, and dialogical thinking (improved thinking and reasoning processes); cultivate problem solving and decision-making abilities (mental strategies for finding solutions and making choices); explore attitudes, feelings, and perspectives (awareness of attitudes, biases, and other perspectives, ability to collaborate); practice professional judgment (sound judgment and appropriate professional action in complex, context-dependent situations); and reflect on experience (self- discovery and personal growth from real-world experience).

  • Hours: 420
  • Credits: 14
  • Pre-Requisites: CDEV71050 OR CEPR71050
  • CoRequisites:

Level 8

Course Details

Co-op Work Term 2 - HIS
COOP72150

Description:

The co-op work term will provide students with college-approved work experience within a health information science environment. Students will be provided an opportunity to build skills (physical and procedural skills including accuracy, precision, and efficiency); assist in the acquisition of knowledge in and application of knowledge gained in the academic setting (concepts and terminology in a discipline or field of study); develop critical, creative, and dialogical thinking (improved thinking and reasoning processes); cultivate problem solving and decision-making abilities (mental strategies for finding solutions and making choices); explore attitudes, feelings, and perspectives (awareness of attitudes, biases, and other perspectives, ability to collaborate); practice professional judgment (sound judgment and appropriate professional action in complex, context-dependent situations); and reflect on experience (self- discovery and personal growth from real-world experience).

  • Hours: 420
  • Credits: 14
  • Pre-Requisites: CDEV71050 OR CEPR71050
  • CoRequisites:

Level 9

Course Details

Health Information Management III
HIM74005

Description:

This course applies principles of health information management to improving healthcare processes, health outcomes, and patient safety. Secondary uses of health data including healthcare registries and databases will be analyzed. The students will evaluate the quality of health data and associated organizational practices at different levels of health care in Canada. The students will also evaluate current records management practices used within the legislative and regulatory requirements in Canadian health care. The role of modern technology in health information management will be analyzed.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: ADMN71220 OR HIM71020 AND HIM72040
  • CoRequisites:

Healthcare Information Systems II
HIM74040

Description:

This course builds on the foundations covered in Health Information Systems I to explore relevant content, interchange and nomenclature standards relating to health information systems, how systems integrate with longitudinal EHRs, gaps in existing systems and how existing systems can be configured or customized to support a variety quality improvement initiatives. In terms of gaps in existing systems, students will learn in greater depth how clinical and administrative users’ needs can be analyzed and captured in the form or business requirements documents and/or requests for information/proposal (i.e. RFI/RFP) documents in a procurement context. In terms of customizing or configuring an existing system, students will engage in a project that focuses on ensuring quality data can be adequately captured and resulting observations can be adequately retrieved for analysis in the context of a quality improvement initiative.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Privacy and Confidentiality
HIM74070

Description:

This course will introduce students to the concepts of privacy, confidentiality, and computer systems security and how they are interconnected in a health care context. Students will learn the core concepts of security, at both the technology and policy levels, and the importance of addressing them in a health care environment to ensure that individuals are able to maintain control over their health information and its appropriate disclosure. In a hands-on fashion, they will also apply the process of threat modeling to an existing system as a means of identifying and documenting the potential threats against that system.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Process Improvement in Health Systems
HIM74080

Description:

Students are introduced to practical modelling approaches as a basis for decision making and process improvement. Complex healthcare environments are examined using simulation, data analysis, and business acumen to uncover improvement opportunities. Important health care indicators are calculated to assess the improvement outcomes. Students explore the relationship between models, systems, and data in the context of the solving Health system problems.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Systems Integration
INFO74040

Description:

The students will be provided with the skills needed to manage the development and deployment of complex multi-tier Web Applications and Services, and also to manage the integration of health information systems. The course will also include an overview of current systems integration techniques and middleware.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Electives: Interdisciplinary
Student must pass 1 Course(s), selected in the Student Portal from available course options
Interdisciplinary Elective Details

Level 10

Course Details

Health Care Quality Improvement
HIM74030

Description:

This course will provide students with an opportunity to apply the methodology of Continuous Quality Improvement in health care and health informatics management, including current models and theories. Students will develop an understanding of the information needs for quality improvement monitoring, hospital report cards, and balanced scorecards.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Change Management
HIM74090

Description:

This course will provide an overview of organizational change in order to understand the process of change, human reaction to change, and the effects of change on the organization. The students will examine leadership competencies in the context of successful change and develop approaches to managing change that will help avoid common problems evident in many change initiatives.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Information Science Capstone Project
HIM74100

Description:

This course exposes students to the consulting engagement life cycle including hands-on consulting skills practice. Students will be assigned to work on projects within the community. Formal discussion of various consulting tools will be augmented by mini-cases and real-life consulting engagements. Students will be expected to self-assess their performance and deliver real-world value. The emphasis in the course focuses on structured problem-solving skills, communication, and influencing skills. Students will learn how to use communication techniques to better understand their client's needs and preferences and the ethical issues consultants face. The course is designed around the various phases of a typical consulting framework and engagement approach.

  • Hours: 92
  • Credits: 6
  • Pre-Requisites:
  • CoRequisites:

Conflict Management
SOC73180

Description:

Without exception, every relationship of any depth has conflict. Understanding the nature and complexity of interpersonal conflict is critical to its successful resolution. Conflict can be and often is regarded as a negative force and experience to be avoided or least controlled. Conflict can also be seen as an opportunity for strengthening complex relationships, increasing self-awareness and enhancing personal and professional development. This course will provide students with an opportunity to explore theoretical approaches to understanding and addressing conflict through the examination of various factors that contribute to interpersonal and intrapersonal (intrapsychic), and international conflicts, and to discuss, analyse, and apply appropriate skills and strategies to manage conflicts efficiently and effectively.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: BUS71200 OR SOC71500
  • CoRequisites:

Electives: Interdisciplinary
Student must pass 1 Course(s), selected in the Student Portal from available course options
Interdisciplinary Elective Details

Program outcomes

  1. Solve problems in healthcare by applying systems analysis, data analysis, and modelling techniques to identify opportunities for process improvements.
  2. Create health information management and decision support solutions by applying concepts from data management, information governance, privacy and security, and business intelligence.
  3. Apply knowledge of information technology and programming to collect, extract, analyze, combine, aggregate and transfer data from hospital, primary care and community environments.
  4. Utilize appropriate terminology and concepts while communicating ideas and interacting with inter-professional teams of clinicians, health information management professionals, technologists, business users and patients.
  5. Discuss improvement opportunities to health delivery in Canada by using concepts from health informatics, health information management, human factors engineering, biomedical science, information technology, and computer programming.
  6. Choose appropriate research methods and statistical approaches to measure the impact of healthcare solutions, process improvement and applied research programs.
  7. Discuss the impact of trends and challenges facing the Canadian healthcare system and its governance structure by applying principles of finance, public health, management science and public policy.
  8. Apply principles of healthcare governance and change management to effectively manage projects in the healthcare system.
  9. Develop professional work competencies, ethical practices and lifelong learning plans by engaging work placements and community projects.