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View our Virtual tourCourses - January 2026
Level 1
Course details
Business Communications
COMM8401
Description:
This industry-driven course focuses on IT business deliverables. It grounds students in the best practices for professional writing and presentation. Further, it provides strategies for engaging business audiences through the lenses of cultural and generational differences, conflict resolution, and team dynamics. Students will develop their skills in producing key business deliverables, including email, formal and informal reports, and sales presentations. Students will learn to build and curate a professional social media brand.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Business Document Writing
COMM8700
Description:
In this course, students learn professional writing skills required for effective communication in business. Students apply their learning to business case studies to produce documents for various purposes and audiences using a range of current business formats. They will also learn to write proposals and reports using research and documentation skills to further prepare them for higher learning and career success.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Conestoga 101
CON0101
Description:
This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
- Hours: 1
- Credits: 0
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Requirements Engineering
INFO8697
Description:
The role of a Business Analyst includes the translation of information between project stakeholders and the delivery team. A strong focus is placed on the ability to capture, interpret, and convey information, both technical and non-technical, to ensure all stakeholders have a clear understanding of the product to be delivered. Students will elicit and analyze business needs and learn to determine functional and non-functional requirements. Students will also learn how to manage these requirements over the lifecycle of a project.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Content Management Systems
INFO8706
Description:
In today's world, keeping up with the needs and expectations of site visitors is paramount. Content Management Systems (CMS) require effective management and administration to meet the needs and expectations of site visitors. This course explores and evaluates different types of Content Management Systems, and students will learn how to manage content throughout the life-cycle while measuring the overall effectiveness. From these metrics, students will evaluate key statistical information leading to a better user experiences and enhanced marketability of websites within their organization.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: $100.00
Agile Principles
MGMT8086
Description:
In this course, students will be introduced to the Agile principles and how these principles aim at continuous delivery and improvement, collaboration, and openness to change. Students will delve into values and principles covered in the agile manifesto and how to enhance communication with user stories and cross-functional teams. This course will also explore how to respond to change the agile way, introduce popular agile frameworks, and learn about the common roles of an agile team.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Management and Leadership Essentials
MGMT8761
Description:
In this course, students will enhance their understanding of leadership and management approaches in Canadian organizations. Emphasis on developing effective management strategies including, professional communication, planning, decision making, conflict resolution, effective team building and navigating change. Key concepts include professionalism, adaptability, boundaries and resourcefulness.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Level 2
Course details
Cloud Content Administration
INFO8716
Description:
In this connected and “Big-data-driven” world, cloud content has become an important technological aspect for all organizations, and the need for specialists who understand the benefits and challenges are required to manage those resources. Students will learn the fundamentals behind cloud computing, explore common terms, security, scalability and availability, while learning how to compare and contrast different service models and types of cloud content. Students will emerge from the course having gained the technical insight necessary to build and manage sophisticated and innovative cloud solutions.
- Hours: 70
- Credits: 5
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Information Technology Service Management
INFO8726
Description:
IT Service Management frameworks help organizations better align IT infrastructure with their business objectives, manage risk, and maximize resources and customer satisfaction. Students will delve into commonly used IT Service Management frameworks to evaluate how each of these can be adopted based on unique organization needs. Upon successful completion, students will be better prepared to write the ITIL® Foundations examination.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Cloud Content Collaboration
INFO8736
Description:
Enterprise Content Management systems help companies organize, manage, and distribute unstructured content, and they allow users to store, share, create and collaborate using a variety of devices. This course will focus on cloud content collaboration within ECM and other content management systems to create a comprehensive content storage environment. Students will learn how to manage and distribute resources through search and advanced filtering and tagging, and develop skills necessary to ensure the integrity of the data and secure it using strict permissions structures.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
User Experience
INFO8746
Description:
The growth in complexity of the work environment has created a need for a powerful user experience, delivered through intuitive site design and simplified human-computer interactions. Students will develop skills in user research, design documentation, prototyping, and site branding. An overall emphasis will be placed on having students define the user experience through the application of design and usability heuristics, and the implementation of a branded experience based on a style guide.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Networking Fundamentals
NTWK8220
Description:
Identifying and troubleshooting basic network issues is an essential skill required by all IT professionals. Students will explore topics such as internetworking fundamentals, Ethernet LANs and switches, IP addressing, subnetting and network security. In addition, various WAN technologies will be identified and configured.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Level 3
Course details
Information Technology Governance
INFO8776
Description:
In today’s technology climate, every organization must develop and maintain an IT governance program in order to achieve success. This course will explore IT governance through the lenses of strategy, security, risk, and control. Students will learn best practices in IT governance and gain practical skills in how to contribute to a successful IT governance program.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Data Flow
INFO8786
Description:
Explore the flow of systems data within a work-place setting identifying how the movement of data across an information system can be better managed and controlled. Students will be provided with opportunities to develop system workflow diagrams, identifying key metrics and critical success factors through the use of modern workflow and automation tools. An emphasis will be placed on establishing critical data paths, identifying bottlenecks, creating and defining appropriate data handling procedures.
- Hours: 70
- Credits: 5
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: $77.00
Capstone I
INFO8796
Description:
In this preparation course, students will apply learning from the program to further hone their competencies in preparation for Capstone II. This course incorporates skills for effective proposal writing and creating and producing effective client presentations through the use of proven tools, templates, planning checklists, and a blend of interactive techniques. Students receive coaching to improve their communication effectiveness, project management, and consulting skills in preparation for the Capstone II course.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
SharePoint Online Administration
INFO8806
Description:
Organizations besieged by the complications of managing workloads for cross-functional teams, multi-national initiatives and decentralized workforces have become increasingly dependent on the development and effective administration of online work environments. Students will develop skillsets centered on technical administration, creation, deployment and management of organizational asset repositories through sites and hubs. Through hands-on activities students will explore how to plan and manage an intelligent intranet site through site administration, user access controls, system features, and site design.
- Hours: 70
- Credits: 5
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Database Applications
INFO8881
Description:
Students will explore how databases can support business needs through the identification of important Key Performance Indicators (KPIs). Specifically students will be engaged in exploring how data can be gathered, manipulated, formatted, and presented as valuable information to specified end users through forms, reports and application designs. Topics will include: table design, table relationships, database normalization and query definition.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: $50.45
Level 4
Course details
Starting a Consulting Practice
CDEV8101
Description:
This course focuses on setting up a consulting practice, and through the use of surveys and assessments, students will learn how to determine the best consulting services to offer. The course then progresses into the business start-up process, including issues such as licensing and legalities. You will then develop a complete business plan for their consulting firm that details finances, pricing policies, contracting, and marketing. The course concludes with a discussion of record-keeping and tax concerns.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Career Management
CDEV8132
Description:
This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: $10.55
Cloud Solutions Administration
INFO8008
Description:
This course is designed to equip students with advanced skills and knowledge in the administration of cloud solutions. Students will gain a deep understanding of cloud architecture, security, automation, and best practices.
- Hours: 70
- Credits: 5
- Pre-Requisites: INFO8716
- CoRequisites:
- Estimated required text and/or learning resource costs: Not available at this time.
Collaborative Environmental Processes
INFO8816
Description:
In business having a successful enterprise content management system means that you must have staff members that are well trained to use the system. Following BOPPPS lesson planning, students will develop a training strategy along with training manuals that will be used to prepare staff members to use the systems correctly.
- Hours: 70
- Credits: 5
- Pre-Requisites:
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Capstone II
INFO8826
Description:
Successful completion of this course will require the application of skills learned throughout the program to create working enterprise content management systems that will become part of their portfolio. The systems created will include documented research, a strong completion framework and a viable solution that includes risk assessment and compliance. A faculty advisor will meet regularly with the students to ensure the process is properly managed and a project plan is followed.
- Hours: 84
- Credits: 6
- Pre-Requisites: INFO8795 OR INFO8796
- CoRequisites:
- Estimated required text and/or learning resource costs: No cost.
Please note:
Estimated required text and/or learning resource costs are based on the most recent available data through the Conestoga Campus Store.
Program outcomes
- Customize enterprise content management software securely, to facilitate operational interrelationships across functional areas of a business.
- Identify, analyze and document stakeholder business and system requirements to develop relevant content management system solutions.
- Interpret, create, and present relevant ICT work-related documents and information effectively and accurately to ensure clear communication between stakeholders.
- Apply project management principles to facilitate completion of document management tasks and projects.
- Identify legal, ethical and intellectual property issues in enterprise content management projects and propose strategies to address these issues.
- Develop professional practice strategies for professional improvement, currency and sustained success.
- Troubleshoot and apply problem-solving techniques to support system functionality and usability.
- Develop ICT customer-service strategies to meet the needs of internal and external stakeholders to support business operations.