Reception and Customer Service

Program description - January 2025

Graduates of the Reception and Customer Service program are prepared to assume roles at a front desk or in customer service. As a student, you will develop the skills and strategies required to interact with customers professionally and appropriately in a diverse business environment.

This certificate program prepares you to use various office equipment and technologies while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, purchasing, and inventory management. Through multiple projects, case studies, and interactive learning opportunities, you will develop the workplace skills needed to support all phases of your career.

After graduation, you'll be eligible to apply for positions such as receptionist, administrative assistant, office reception clerk, front desk clerk, or customer service representative.