Business - Insurance (Optional Co-op)

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Courses - January 2023

Level 1

Course details

Introductory Financial Accounting I
ACCT1030

Description: This course introduces ASPE, IFRS, accounting terminology, the accounting equation, the double-entry system of bookkeeping, the accrual basis of accounting, financial statements and the ledgers and journals making up a basic accounting system for both sole proprietorship and corporation forms of businesses.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

College Reading & Writing Skills
COMM1085

Description: This course introduces students to the reading, writing, and critical thinking skills needed for academic and workplace success. Students will analyse a variety of texts and apply the steps of planning, writing, and revising to produce writing that meets the expectations of selected audiences and purposes. The course prepares students for college-level writing tasks, research, and documentation by asking them to produce clear, informed, and purposeful documents relevant to both academic and professional contexts.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Computing Applications I
COMP1056

Description:

During this course, the student will learn to effectively use Windows operating system, apply word processing techniques, create basic business presentations, and explore the power of spreadsheets . Students will also learn the skills necessary to operate effectively within the Conestoga College computing environment. An emphasis will be placed on the development of solutions to business problems using commonly available microcomputer tools.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Insurance Fundamentals
INS1000

Description:

As part of your evaluation, you will be required to become a member of the Insurance Institute of Canada and register for the applicable Insurance Institute National Exam. Additional charges will apply: $80.00 membership fee & $198.00 exam fee (+ HST).

  • Hours: 48
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Mathematics I
MATH1010

Description: The purpose of the course is to provide the student with a mathematical basis for personal and business financial decisions through four instructional modules. The course stresses business applications using arithmetic, algebra, ratio-proportion and graphing. Applications include payroll, cost-volume-profit analysis and merchandising mathematics. This course stresses logical reasoning and problem solving skills. A Texas Instrument BAII “Plus” calculator is required for the course.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Marketing I
MKT1040

Description: Marketing is about knowing the customers and the creative and strategic processes to meet their needs, wants and desires. This highly interactive course introduces you to the world of marketing from both a societal and organizational perspective. You will participate in a variety of hands-on practical activities and projects to immerse yourself in the fundamentals of marketing.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Organizational Behaviour
BUS1021

Description: This course is a study of workplace behaviour at the individual, team and organizational level. The course explores theories of motivation, perceptions, emotions, team effectiveness, decision making, leadership, power, culture, and change. The concepts and application explored will guide students in their application of best practices to strengthen organizations and their overall effectiveness as global citizens.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Applied Ethics
BUS2031

Description:

Emphasis is placed on the development of a critical process for making ethical decisions. There will be discussion on ethical controversies encountered in work environments - opportunities to explore personal values, code of ethics, and develop strategies to understand and respect the values and decisions of others.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Co-op and Career Preparation
CEPR1020

Description: This series of modules will prepare students for job searching for their co-op work terms with the guidance of a Coop Advisor. Students will familiarize themselves with the co-operative education policies and procedures and will learn the expectations, rules, and regulations that apply in the workplace regarding social, organizational, ethical, and safety issues while developing an awareness of self-reflective practices. Students will reflect on their skills, attitudes, and expectations and examine available opportunities in the workplace. Successful completion of these modules is a requirement for co-op eligibility.
  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

Macroeconomics
ECON1030

Description: This course is a study of the Canadian economy as a whole. It introduces students to principles that are essential to an understanding of contemporary macroeconomic issues facing Canadian society. It examines the structure and performance of the Canadian economy utilizing economic models and aggregate economic indicators such as gross domestic product, employment, unemployment, income and productivity growth, inflation, interest rates, exchange rates, balance of payments; and the impact of domestic and international influences and of government fiscal and monetary policies.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Insurance On Property
INS1010

Description: This course focuses on all types of personal and commercial property insurance and sets a foundation for further insurance courses. Beginning with fundamental legal requirements, the course focuses on the principles involved with the Basic Fire Policy, and ultimately into present-day habitational insurance. Study broadens out to cover basic commercial insurance and the forms required for such risks. Completion of the course material will allow a student to challenge the Insurance Institute of Canada’s national exam for Property Insurance (C12).
  • Hours: 48
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Personal Automobile Insurance
INS1020

Description: This course focuses on personal automobile insurance across Canada. Emphasis is placed upon legislation related automobile insurance as well as specific policy wordings, endorsements and regulations. An overall comparison of various provincial programs is studied while a more detailed approach is utilized for the study of individual policies under Ontario automobile insurance.
  • Hours: 48
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Level 3

Course details

Co-op Work Term (Insurance-Property/Casualty)
COOP1460

Description: This co-op work term will provide students with college-approved work experience in an authentic, professionally relevant work environment. Students will be provided the opportunity to connect theory and practice by leveraging their academic training to develop a broad base of vocational skills. The practical applications of this work term will promote students’ awareness of key concepts and terminology in their field, cultivate their problem-solving and decision-making capabilities, encourage their development of professional autonomy and collaboration, and enhance their capacity to analyze and reflect on their demonstrated abilities in the workplace.
  • Hours: 420
  • Credits: 14
  • Pre-Requisites: CDEV1020 OR CEPR1020
  • CoRequisites:

Level 4

Course details

Insurance Against Liability
INS2000

Description: To understand liability insurance, you must first know something of the law and the Canadian legal system and the differences between the common law and the Civil Code of Quebec. This is not a law course but it does introduce you to those legal principles that affect liability insurance. It discusses common ways people become liable to each other and explains how this liability may be insured or why it cannot be insured.
  • Hours: 48
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Essentials of Loss Adjusting
INS2010

Description: The course focuses on insurance knowledge and conduct required of claims professionals. Students examine both the soft skills and technical skills which enhance the handling of insurance claims. Through a step-by-step process, students move from understanding claims situations and evaluation of policy coverage to determining how much of a claim is payable. Managing relationships in order to obtain critical information is discussed and students will also learn the fundamentals of investigation, evaluation, negotiation and settlement within the claims process. The types of claims examined include property, automobile and liability insurance.
  • Hours: 48
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Underwriting Essentials
INS2020

Description:

This course focuses on the essential skills required of an entry-level underwriter. Students begin with an overview of an underwriter's role as an investor of shareholder capital on behalf of an insurer and discuss the process of accepting and rejecting risk within parameters set by the insurer and imposed by the external environment. Hard skills, soft skills, and underwriting temperament are profiled and specifically applied in the analysis of individual property, automobile, and liability risks.

  • Hours: 36
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Sales
MKT2080

Description: This course focuses on the buying/selling of a product, service or idea. Students will develop professional selling skills based on practical techniques and scenarios to implement Relationship Selling. The focus is on Business to Business (B2B) selling with the student acquiring the ability to utilize the structured selling process. This course is also designed to develop and refine the student's presentation and networking skills.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Electives: General Education
Student must pass 2 Course(s), selected in the Student Portal from available course options

Level 5

Course details

Fraud Awareness and Prevention
INS1030

Description:

This course focuses on learning how fraud may arise with respect to insurance policies and what initiatives the insurance industry has advanced to fight such fraudulent practices. The dollar cost of fraud to individuals and the industry is discussed, as well as the laws that affect how insurers must handle claims adjustment and settlement. Property, automobile and liability claims are covered. New business and renewals and the underwriting of each are discussed from the perspective of “red flags” which may indicated potential fraud at the beginning stages of an insurance contract.

  • Hours: 36
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Essential Skills for the Insurance Broker and Agent
INS2030

Description: This course is an overview of insurance business practices from the broker/agent’s perspective and concentrates on the needs of both personal lines and small commercial risk clients. Students are given insights into the skills that a typical intermediary uses to perform effectively from initial contact with a client through the evaluation and application process, to binding and policy documents. All major insurance product lines and common policy transactions that a broker/agent may handle are reviewed.
  • Hours: 48
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Integrated Insurance Applications
INS2050

Description: The course is designed to provide the student with an appreciation of the purpose and meaning to the insurance industry’s existence. It exposes students to the challenges confronting senior management and moves into philosophical issues related to the insurance industry, such as the role of insurance in society and the manner in which business is carried out. Students examine the structure of the industry, the interdependence of its members, the forces which shape the marketplace and the way in which insurance is regulated. Economic issues surrounding insurance and pricing of product & service are also studied. The financial management of insurance companies is discussed and concludes with the importance of ethics and professionalism at all levels of the insurance industry.
  • Hours: 36
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Bodily Injury Claims
INS2060

Description:

This course introduces the basics of human anatomy and physiology and how they are important to the insurance adjuster. The investigative process is outlined and the factors involved in claim evaluation and negotiation are considered. Key topics include injuries that are likely to be encountered and the medical treatment normally prescribed, interpretation of medical reports, as well as rehabilitation and the role of the adjuster in the process.

  • Hours: 36
  • Credits: 3
  • Pre-Requisites: INS1000 OR INS1005
  • CoRequisites:

Advanced Underwriting
INS2135

Description:

You will review the nature of an underwriter’s work and the types of knowledge, skill and temperament an underwriter needs. Advanced Underwriting examines how these characteristics must be broadened and deepened to analyze the needs and loss experience of larger, more complex risks. You will be exposed to some more unusual or specialized lines of insurance. You will consider the broader perspective a more experienced underwriter needs in dealing with the legal and regulatory environment, manuscript wordings, alternative risk transfer, reinsurance and international risks.

  • Hours: 48
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Program outcomes

  1. Determine the function and role of property and casualty insurance in business and society.
  2. Discuss the organization, structure, and roles and responsibilities associated with property and casualty insurance companies.
  3. Analyze the coverage and policies currently available through companies providing property and casualty insurance.
  4. Adhere to principles, processes and procedures used in adjusting losses, settling claims and explaining and completing documentation specific to property and casualty insurance.
  5. Evaluate the factors affecting the acceptance and underwriting of property and casualty insurance risks.
  6. Use computer skills towards completion of business and other associated tasks.
  7. Develop appropriate working relationships using knowledge of property and casualty insurance, customer service skills, and interpersonal communications.
  8. Apply basic economic principles to business.
  9. Discuss the legal system and legislation affecting business in general and the property and casualty insurance business specifically.
  10. Apply marketing and sales techniques to property and casualty insurance situations.
  11. Discuss the issues and concerns regarding business corporate responsibility in an insurance environment.
  12. Determine the uses, endorsements, coverage, contracts, policies and legislation associated with property and casualty insurance.