Information Technology Infrastructure
- Ontario College Graduate Certificate
- College Code:
- Applied Computer Science & Information Technology
- Program Code:
- Accelerated Delivery:
- Academic Year:
- 2019 / 2020
About the ProgramInformation technology workers need a broad range of practical skills to enhance concepts and principles that are often the focus of post-secondary study. This two-semester Ontario College Graduate Certificate program concentrates on hands-on application of network and systems administration practices and techniques commonly employed in modern IT enterprise infrastructure management.
Students will gain valuable skills and knowledge in the deployment and configuration of network operating systems (desktop and server), infrastructure services and network technologies. Students will also acquire foundational knowledge to work towards challenging professional certification exams from various organizations. Graduates of this program will have the skills required to move into IT administration positions or transition into more advanced graduate studies in areas such as security, networking and operations.
Program InformationLength: One-year Ontario College Graduate Certificate program
Waterloo - January/2020 - Winter | Spring/Summer
Waterloo - May/2020 - Spring/Summer | Fall
First-Year Capacity: 30
- An Ontario College diploma, advanced diploma, degree or equivalent in a technology-based field such as Computing, Engineering, IT or Applications Development, with an overall average grade of B or above (as assessed, by country, to Ontario standards).
- an Ontario College diploma, advanced diploma, degree or equivalent in another field, with a minimum of 5 (five) years of full-time work experience as an IT system or network administrator or in a similar position.
Note re: Admission Requirements
- Students must be able to receive instruction, respond and research in the English language
- Applicants with documents (transcripts) from an educational institution from a country other than Canada must have their documents evaluated for equivalency at an approved provider of credential evaluation services. Applicants to this program require a Comprehensive or Course-by-Course Report. Please see How to Apply for more information.
- Applicants with transcripts from institutions where the language of instruction is not English must demonstrate English language proficiency with a minimum test score on one of the following language proficiency tests or equivalent scores from another internationally recognized English language test:
- TOEFL iBT 88
- IELTS 6.5 with no bands less than 6.0
- CAEL 70 with no sub-test band scores less than 60
- PTE Academic 58
- Conestoga English Language Test (CELT) Band 6
- We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. You will be eligible for admission to the post-graduate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Your placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.
- Submit proof of admission requirements
- Final selection is made following an assessment of the admission requirements.
Program RequirementsStudents in this program are required to bring a mobile device that meets minimum specified requirements.
Tuition & Fees
Tuition fee details for the 2019-2020 year are listed below. Books and supplies are additional.
Financial AssistanceThe Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.
For more information, please visit Financial Services/Awards.
Graduate OpportunitiesGraduates are prepared to move into the workforce in a variety of IT-related technical settings. Employment opportunities may include systems administration, service desk analyst, computer hardware technician, network operations centre support analyst, IT support technician, IT specialist, system technician and other similar roles. There is an opportunity for graduates to transition into more advanced graduate studies including IT network security, IT management, and information security.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
|INFO8005||Network Infrastructure I
Description: In this course, students will gain fundamental skills in the deployment and configuration of network equipment and protocols to support a LAN environment. Network design principles in the areas of IP addressing and VLANs will be covered. By the end of this course, students will be able to configure switches and routers to build a basic business network both physically and virtually.
|INFO8015||Windows Server Administration I
Description: In this course, students will gain core knowledge and skills required to successfully install, configure, troubleshoot and secure a Windows Server operating system. Basic operating system parameters, remote administration, and core server operating system services including Active Directory will be configured to meet defined business requirements.
|INFO8025||Information Technology Automation
Description: Automation of operations is extremely important in today's IT environment. IT organizations want their valuable staff performing value added work rather than repeating routing tasks. This course provides a practical introduction to programming and scripting techniques that are often used in IT automation.
Description: Participants in this course will gain a fundamental knowledge of desktop and server computer hardware components, as well as their installation, operation, maintenance and repair. By understanding the interaction between hardware and software, students will also learn how to specify desktop, mobile and server systems to meet defined business needs.
|SYST8010||Operating Systems I
Description: This course is designed to provide students with comprehensive skills to manage Windows end user operating systems and Linux. Operating systems components and security will be covered, as well as practical troubleshooting, deployment, configuration and customization. Students will also develop skills to interact with clients and design appropriate configurations to meet requirements dictated by business requirements.
Description: This course is designed to enable students to deploy and configure desktop and basic private cloud virtualization environments. Configuration of compute, network and storage resources will be covered, as well as deployment and configuration of virtual machines.
|INFO8035||Network Infrastructure II
Description: This course builds on Network Infrastructure foundations with the introduction of advanced routing protocols and techniques, high availability and network scaling. WAN and WLAN technologies will be covered allowing students to build more complex and complete enterprise networks.
|INFO8045||Windows Server Administration II
Description: This course builds on Server Administration Foundations by covering more advanced capabilities included in Windows Server operating systems. Security practices and techniques including policy design and enforcement, patch management and advanced directory services will be employed to harden Windows. Automation of common tasks performed on Windows Server is covered. Design and hands on configuration to meet the requirements of typical enterprise networks is once again emphasized.
|INFO8055||Network Infrastructure Service Administration
Description: This course is designed to enable students to deploy and configure common network infrastructure services such as DHCP, DNS, and web services. Students will employ standard practices to configure and secure these services in a typical enterprise network environment. Practical experience with these services will be gained on both Windows and Linux operating systems.
|MGMT8680||Information Technology Operations and Project Management
Description: IT organizations execute practices based on defined processes to ensure consistent service delivery. Projects must be planned and implemented in a well-organized manner to maximize success. This course introduces structured IT operations through ITIL, the most commonly used system in IT management. As well, students will learn how to manage an IT project from concept to conclusion using industry standard project management techniques.
Description: In this course, students will gain core knowledge and skills required to successfully install, configure, troubleshoot and secure a Linux operating system. Basic operating system parameters, remote administration, and core server operating system services will be configured to meet defined business requirements.
Description: This course builds on Virtualization Foundations with the introduction of advanced concepts and techniques, including automation, to create a highly resilient virtual environment using both private and public cloud resources. Students will secure the virtual infrastructure through deployment of high availability and load balancing clusters, and patch deployment.
- Analyze and resolve Information Technology (IT) infrastructure problems through the application of systematic approaches and diagnostic tools.
- Determine business and stakeholder requirements for IT infrastructure solutions.
- Participate as a member of a team, in the delivery, expansion and continual improvement of IT solutions.
- Use industry best practices, principles in project management and lifecycle management to successfully administer IT solutions.
- Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools.
- Participate as member of a team to ensure the availability and integrity of information in data storage solutions.
- Participate as a member of a team in the evaluation, design and implementation of protocols and best practices that guide continual improvement of organizational security.
- Articulate, defend, and incorporate best practices to meet service delivery expectations in information technology environments.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs. For a list of the current members, please visit our Program Advisory Committees.
Apply NowDomestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228. OntarioColleges.ca 60 Corporate Court Guelph, Ontario Canada N1G 5J3. Detailed steps on the application process may help you to apply.
International students should apply online using the Ontario Colleges.ca International applicant portal. Please note that not all programs are open to international students; check the list of open programs on our International Student Programs web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Program status for international students
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