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Courses - January 2023

Level 1

Course Details

Career Launch
CDEV1820

Description:

This course prepares students to conduct an effective job search. Students will explore labour market trends to uncover the hidden job market. Students will learn to identify their transferable skills and market them effectively. They will create targeted resumes and cover letters aimed at employers in their field. Students will learn strategies to communicate their skills effectively in an interview. They will explore the skills, attitudes and expectations needed to successfully transition into the workplace. Throughout the duration of this course, a personalized job search plan will be created to support their future career goals.

  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

Fundamentals of Information Technology Infrastructure Library
COMM1145

Description:

ITIL is a standard used in all aspects of Information Technology (IT) and as such, students will explore the fundamentals of how ITIL relates to the IT industry. Students will consider best practices within the areas of communication, project planning, and customer service. Class participation is an important part of active learning, and this course will include working individually and in groups using case scenarios, allowing participants to experience real-world conditions.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description:

This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Hardware Fundamentals
INFO1015

Description:

A practical hands-on ability to work with hardware in an IT setting is essential for any IT professional. Students will be able to identify the internal components of a desktop computer as well as choose and cost new systems based on user requirements. Troubleshooting internal components of a desktop computer will also be practiced.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Network Fundamentals
INFO1025

Description:

Identifying and troubleshooting basic network issues is an essential skill required by anyone working in an IT department. Students will cover many topics including: internetworking fundamentals, Ethernet LANs and switches, IP addressing, subnetting and network security. The student will be provided with the opportunity to configure and troubleshoot Cisco switches and routers including static and dynamic routing configurations. In addition, various WAN technologies will be identified and configured.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Integrated Project I
INFO1035

Description:

In addition to working on specific tasks, IT professionals are often called upon to plan and complete larger projects. Students will be required to work as a member of a team to complete a large project, demonstrating skills and knowledge gained from previous courses. During the project, the team will create and present a solution to a specific requirements document. Use of technical knowledge, project management, time management, analysis, and communications skills will be emphasized.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Windows Server I
INFO1055

Description:

Very few businesses operate without Windows Server being deployed in the organization. As a result, anyone working in IT today needs to be able to manage Windows Server. Students will gain the skills and knowledge required to administer and secure a Windows Server infrastructure. This course will focus on the installation of Windows Server as well as configuring, security and troubleshooting core services including networking, storage, Active Directory Domain Services, file sharing, and printing.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Software Fundamentals
INFO1065

Description:

Software issues are common place in any IT environment. Students will install, configure and secure operating system software on Windows based client machines. Troubleshooting and resolving common software issues will also be explored during the duration of this course.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course Details

Windows Server II
INFO1075

Description:

Windows Server II will build on the skills learned in Windows Server Installation and Configuration as well as implement Microsoft Azure. In this course, students will learn to manage Active Directory users and groups, configure group policy, implement remote access components, deploy patches and security updates, and monitor server resource consumption.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites: INFO1025 AND INFO1055
  • CoRequisites:

SQL Server
INFO1085

Description:

Microsoft SQL Server is one of the most popular database management systems used by businesses today. As a result, anyone working in IT needs to be able to manage a Microsoft SQL Server. This course will focus on installing Microsoft SQL Server as well as supporting clients through the use of a variety of SQL commands.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: INFO1025
  • CoRequisites:

Email Configuration and Operations
INFO1095

Description:

Many businesses use Exchange Online as their e-mail host. Students will learn the skills and knowledge required to manage an Office 365 mail platform. This course will primarily focus on installing Exchange Server with Exchange Online as well as configuring and troubleshooting core services including basic storage configurations, message flow and online client configuration.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO1025
  • CoRequisites:

Linux Server
INFO1105

Description:

Linux skills and knowledge are in high demand in today’s business infrastructure where high resource usage and security are needed. In this course, students will learn the skills and knowledge required to install and maintain a variety of Linux operating systems. Topics in this course will include working with the shell and text files as well as working with processes, jobs, and storage devices. Students will also explore security, managing log files and printers, and writing scripts.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO1025
  • CoRequisites:

Virtualization
INFO1115

Description:

Virtualization is at the heart of business infrastructure (or cloud computing) today. Participants will gain hands-on skills and knowledge by installing and configuring a virtual system. Skills covered will include: configuring and administering network and storage resources, deploying and managing virtual machines, monitoring and managing resource consumption, configuring basic security, and configuring and managing high availability.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: INFO1025
  • CoRequisites:

Integrated Project II
INFO1125

Description:

Students will demonstrate as a team member, the skills and knowledge gained throughout this program to complete a large scale project. Responding to a requirements document, teams will plan, build and present a system that will require research into technology that has not been previously implemented in class. The use of technical knowledge, project management, time management, and analysis skills will be utilized during this course.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: INFO1025
  • CoRequisites:

Program outcomes

  1. Identify, install, and service the components of a typical business computer system using specific practices and procedures.
  2. Install, configure, and update operating systems and application software based on client needs.
  3. Build a local area network using hardware and software to connect systems together for the purpose of sharing data and resources.
  4. Identify methods used to provide effective IT network support and services to address user needs.
  5. Communicate technical information effectively using various forms of documentation to notify stakeholders of setup and/or repairs made to the infrastructure.
  6. Complete all work in compliance with relevant policies, practices, processes, and procedures.
  7. Solve problems typical in an IT infrastructure services setting relating to installation, monitoring and configuration using diagnostic and troubleshooting procedures.
  8. Utilize identified hardware and software to secure computer systems within a business infrastructure.
  9. Develop a strategy for professional improvement, currency and sustainable success in the field.