Quality Assurance - Manufacturing and Management
- Ontario College Graduate Certificate
- College Code:
- Workforce Development
- Program Code:
- Accelerated Delivery:
- Academic Year:
- 2020 / 2021
Notice:Students in this program are required to bring mobile devices that meet minimum specified requirements.
About the ProgramToday's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.
Program InformationLength: One-year Ontario College Graduate Certificate program
Brantford - September/2020 - Fall | Winter
Doon (Kitchener) - September/2020 - Fall | Winter
Doon (Kitchener) - January/2021 - Winter | Spring/Summer
Doon (Kitchener) - May/2021 - Spring/Summer | Fall
Guelph - September/2020 - Fall | Winter
Waterloo - September/2020 - Fall | Winter
Location: Doon (Kitchener)
Start: September, January and May
First-Year Capacity: 35
- An Ontario College Diploma, Advanced Diploma, Degree or equivalent OR equivalent work experience in a related field
- Applicants not meeting the credential requirement must submit a resume including references outlining related work experience.
Note re: Admission Requirements
- Applicants with transcripts from institutions where the language of instruction is not English must demonstrate English language proficiency with a minimum test score on one of the following language proficiency tests or equivalent scores from another internationally recognized English language test:
- TOEFL iBT 88
- IELTS 6.5 with no bands less than 6.0
- CAEL 70 with no sub-test band scores less than 60
- PTE Academic 58
- Conestoga English Language Test (CELT) Band 6
- Submit proof of admission requirements.
- Final selection is made following an assessment of the admission requirements.
- Applicants not meeting the credential requirement must submit a resume outlining work experience and career goals. Please submit the resume directly to the Conestoga College Admissions Office.
Tuition & Fees
Domestic fees are currently unavailable; please check back at a later time.
Financial AssistanceThe Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.
For more information, please visit Financial Services/Awards.
Graduate OpportunitiesGraduates will be prepared to find employment in quality assurance or manufacturing management positions.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
|COMM8280||Technical Writing and Communications
Description: This course will focus on the creation of professional technical reports. Students will learn how to communicate scientific and technical information concisely and accurately using appropriate formats and graphical support. Students will apply technical communication theory and practice to create, critique, and present technical documents. An oral project presentation will emphasize clear and concise communication of technical details and the use of appropriate visual support for technical information.
|COMP8240||Spreadsheet Applications for Quality Assurance
Description: This course will enable the student to effectively use Microsoft Excel© to create spreadsheets and workbooks in order to evaluate and present process data. Emphasis is on using formulas and functions, data analysis and graph generation.
|DRWG8170||Engineering Drawing and Blueprint Interpretation
Description: This course will provide a focus on reading and interpreting technical drawings. Students will gain an understanding of drawing standards in order to create and use drawings that support manufacturing and inspection activities and convey technical information.
|QUAL8250||Fundamentals of Quality
Description: This course provides an introduction to quality assurance. Students will study the history of quality, the role of quality in organizations, continuous improvement methodologies and an overview of analytical techniques related to quality.
|QUAL8260||Quality Core Tools I
Description: This course will provide students with an in-depth knowledge of “core tools” championed in the automotive sector but with a very broad industrial application. In Quality Core Tools I the selected topics are Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Production Part Approval Process (PPAP) and control plans.
|QUAL8270||Effective Problem Solving
Description: This course will enable the students to address organizational cultural behaviours and values that affect problem solving processes. It will also provide them with the skills and tools to effectively analyze and resolve complex problems using a structured process.
|QUAL8280||Metrology for Quality Management
Description: In this course the student will investigate dimensional metrology and the use of measuring equipment to ensure quality requirements compliance in a manufacturing shop. The student will use a variety of precision measuring instruments to check size and geometric conformity of machined pieces. Students will examine the impact of quality related decisions on operating principles, techniques, inspection, and checking procedures.
Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
|DRWG8180||Geometric Dimensioning and Tolerancing Practices
Description: This course extends basic drafting skills to the applied practices of geometric dimensioning and tolerancing. Students will learn how to apply symbols to drawings and to interpret them for application in manufacturing control.
Description: This course will provide students with a forum to investigate current Canadian leadership issues and practices. Students will explore case studies, current themes and resources to apply critical thinking and make decisions about personal leadership goals and practices. This course will explore leader-thinking related to manufacturing, human resources and other practical aspects of managing within the manufacturing sector in Canada.
|QUAL8120||Quality and Environmental Systems Auditing
Description: This course provides training to evaluate the compliant status of a Quality Management System) and Environmental Management System to determine whether activities comply with planned arrangements and whether these activities have been implemented effectively. The students will learn how to apply the process approach to auditing in order to examine processes and procedures. ISO9001, ISO14001 and ISO 19011 form a major part of the course material.
Description: This course will introduce students to the concept of Non-Destructive Testing for evaluation of product and process integrity. The principles of Ultrasonic Testing, Magnetic Particle Inspection, Liquid Penetrant Testing, Eddy Current Testing and Radiographic Inspection will be explored along with an overview of other Non-Destructive evaluation techniques.
|QUAL8300||Quality Core Tools II
Description: This course will augment Quality Core Tools I by introducing the quantitative methods involved in the development and control of products and processes. In Quality Core Tools II the main topics are Measurement Systems Analysis (MSA), statistical techniques, and Statistical Process Control (SPC).
|QUAL8310||Manufacturing Operations Management
Description: This course introduces the student to the different operational strategies that can be employed in manufacturing operations to effect the delivery of products and services. Through a combination of case studies and knowledge transfer, students will learn the concept of “value-added”, design for manufacturability, factory layout, and lean manufacturing.
- Implement and document quality processes that ensure conformance to international quality standards.
- Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
- Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
- Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
- Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
- Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
- Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
- Apply test procedures and techniques to confirm that product design requirements are met.
- Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
- Interpret information from a variety of technical and specialized sources to support quality processes.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
Apply NowDomestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228. OntarioColleges.ca 60 Corporate Court Guelph, Ontario Canada N1G 5J3. Detailed steps on the application process may help you to apply.
International students should apply online using the Ontario Colleges.ca International applicant portal. Please note that not all programs are open to international students; check the list of open programs on our International Student Programs web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
|SEP, 2020||Kitchener - Doon||Open|
|JAN, 2021||Kitchener - Doon||Open|
|MAY, 2021||Kitchener - Doon||Open|
Program status for international students