Reception and Customer Service

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Applying as a Canadian applicant

Domestic students should apply online or by phone at 1-888-892-2228.

Applying as an International applicant

International students should apply online.
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Campus tours are one of the best ways to experience Conestoga. During this time, we are offering online guided tours to show you all Conestoga has to offer.

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Virtual tours

If you can't make an on-campus tour or attend one of our events, the virtual tour is a great way to visit us.

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Program description - January 2023

In just 30 weeks, graduates of the Reception and Customer Service program are prepared to assume roles in a front desk or customer service role. You will develop the skills and strategies required to interact with customers in a professional and appropriate manner in a diverse business environment.

This Ontario College Certificate program prepares you to use various office equipment and technologies, while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, purchasing and inventory management. Through a variety of projects, case studies and interactive learning opportunities, you will develop the workplace skills needed to support all phases of your career. A field placement is included, allowing you to translate theoretical knowledge from the classroom into applied practice in a workplace setting.

Program details

Code: 1491
Start: January 2023
Campus: Brantford
Delivery: Classroom
Length: 1 year
Credential: Ontario College Certificate

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Tuition & fees

Tuition and fee details for the 2024-2025 academic year (September to August) are listed below. Books and supplies may be additional.

2 Terms

Canadian

International

Tuition
$2696.00
$13750.00
Ancillary Fees
$1582.50
$2687.60
Total Fees
$4278.50
$16437.60

Canadian fee details

Description Winter 2023 Spring 2023
Full-time Program Tuition $1348.00 $1348.00
Administration Fee $25.00 $25.00
CSI Advocacy Fee $8.00 $8.00
CSI Association Fee $102.00 $102.00
CSI Extended Health & Dental Plan Fee $201.00 -
CSI Legal Care Fee $20.10 -
CSI UPass Fee - BR $54.40 -
eText Fee $219.00 -
Graduation/Alumni Services Fee $25.00 $25.00
ONE Card Fee $7.50 $7.50
Recreation/Athletics Fee - Brantford $70.50 $70.50
Student Services $86.00 $86.00
Technology Enhancement Fee $125.00 $125.00
Work-Integrated Learning (WIL) Documentation Fee $42.00 -
CSI - Student Welcome Kit Fee (optional) $70.00 -
CSI Student Club & Society Fee (optional) $4.00 $4.00
CSI Student Events Fee (optional) $30.00 $30.00
Sustainability Fee (optional) $5.00 $5.00
Term Total $2442.50 $1836.00
Year Total   $4278.50

Returning student tuition & fees

View all Canadian tuition & fee details for all levels
View all International tuition & fee details for all levels

International fee details

Description Winter 2023 Spring 2023
International Program Tuition $6875.00 $6875.00
Administration Fee $25.00 $25.00
CSI Advocacy Fee $8.00 $8.00
CSI Association Fee $102.00 $102.00
CSI Extended Health & Dental Plan Fee $201.00 -
CSI International Health Fee $355.10 -
CSI Legal Care Fee $20.10 -
CSI UPass Fee - BR $54.40 -
eText Fee $219.00 -
Graduation/Alumni Services Fee $25.00 $25.00
ISR (International Student Recovery) $375.00 $375.00
ONE Card Fee $7.50 $7.50
Recreation/Athletics Fee - Brantford $70.50 $70.50
Student Services $86.00 $86.00
Technology Enhancement Fee $125.00 $125.00
Work-Integrated Learning (WIL) Documentation Fee $42.00 -
CSI - Student Welcome Kit Fee (optional) $70.00 -
CSI Student Club & Society Fee (optional) $4.00 $4.00
CSI Student Events Fee (optional) $30.00 $30.00
Sustainability Fee (optional) $5.00 $5.00
Term Total $8699.60 $7738.00
Year Total   $16437.60

Returning student tuition & fees

View all Canadian tuition & fee details for all levels
View all International tuition & fee details for all levels

Program device requirements

Program device & software requirements

This program requires you to have a device that meets certain specifications. For most students, this cost is in addition to the tuition & fees listed above.

view device requirements

Financial assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website. For more information, please visit OSAP & aid.

Awards & scholarships

Student Financial Services awarded more than 400 awards, scholarships and bursaries last year.

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Delivery sequence - January 2023 - Brantford

FALL WINTER SPRING
  Class Class