Strategic Global Business Management
- Ontario College Graduate Certificate
- College Code:
- Program Code:
- Accelerated Delivery:
- Academic Year:
- 2021/ 2022
To effectively participate in remote learning, students in this program must have reliable Internet access and meet these device requirements.
This is an eText program. Learn about our eText initiative.
About the ProgramInternational trade and investment are critical to the Canadian economy. As a result, Canadian businesses are in need of people who can manage international projects that take place across time zones, languages, cultures and currencies. For those looking for a career in global business enterprises, this program is well suited for you.
The first year of the program will provide you with a broad knowledge base in the four major areas of global business - Accounting and Finance, Marketing and Sales, Supply Chain and Operations, and Human Resources. Furthering your knowledge and skills, you will build your management and leadership capacity in the second year. Through a variety of case studies and interactive learning opportunities, you will develop skills needed to make strategic international business decisions.
As part of Conestoga's commitment to innovative learning strategies this program is an eText and Bring Your Own Device (BYOD) program and a laptop is included in your program supply fees. The laptop initiative enables you to have current and relevant resources, and an interactive learning experience. You will be able to access course materials, participate in collaborative learning environments and build the technological skills needed in today's workforce. As a graduate, you will acquire specialized knowledge and skills in international business allowing you to carry out international business functions in today's global marketplace. Upon graduation you will have the skills and education you need to apply for the FITT Diploma from the Forum of International Trade Training, and the CIM designation from the Canadian Institute of Management. You will be well positioned to be successful in entry-level and junior management positions in all areas of international business.
Program InformationLength: Two-year Ontario College Graduate Certificate program
Location: Kitchener - Downtown
Start: September, January and May
First-Year Capacity: 105
- A two or three-year diploma or degree from an accredited college or university
Note re: Admission Requirements
- Applicants must have basic computer literacy. Current working knowledge of word processing, spreadsheet and internet browser software in a Windows environment is highly recommended.
- Applicants with transcripts from institutions where the language of instruction is not English must demonstrate English language proficiency with a minimum test score on one of the following language proficiency tests or equivalent scores from another internationally recognized English language test:
- IELTS overall band of 6.5 with no band less than 6.0
- TOEFL iBT 88
- CAEL 70, no sub-test band score less than 60
- PTE Academic 58
- Conestoga English Language Test (CELT) Band 6
- We offer a language program for students whose English language skills are below the standard required for admission, but all other admission criteria have been met. An applicant will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.
- Submit proof of Admission Requirements
- Final selection is made following an assessment of the admission requirements.
Program RequirementsThis is an eText program. Learn about our eText initiative.
Tuition & Fees
Domestic fees are currently unavailable; please check back at a later time.
International fee details for the 2020-2021 year are listed below. Fees for the next academic year are unavailable at this time. Books and supplies are additional.
Financial AssistanceFinancial Assistance is not available for this program.
Graduate OpportunitiesGraduates may find employment in a broad range of private and public international business environments, including private organizations, government departments and agencies, regulatory bodies, professional organizations and international non-government organizations (NGOs). They are employed in many areas, including customs brokerage, manufacturing, goods and service exporting and importing, distribution and logistics, supply chain management, compliance, purchasing and procurement, freight forwarding, international trade development, international research, international sales and marketing and international finance administration. Graduates will be eligible to apply for the FITT Diploma from the Forum of International Trade Training, and the CIM designation from the Canadian Institute of Management and will be well-positioned to be successful in entry-level and junior management positions in all areas of international business.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
Description: This course is a study of organizational strategy, culture, structure and change in the current workplace. The course addresses theories of leadership and various kinds of power. It additionally examines the behaviour of individuals working in solitary or teams, as well as the thought processes and structural context surrounding their actions. Theories relating to conflict and motivation in the workplace will guide students in their identification and application of models that address issues and challenges relating to both. Students will discuss roles of emotions in decision making, theories of needs, motivation and conflict in the workplace. Furthermore, continuing their deliberations with the identification and application of models that address issues and challenges relating to teams and individuals in addition to how these and other factors ultimately affect organizational effectiveness.
|BUS8375||Business Research and Data Analysis
Description: This course explores basic statistical and research methods and their application to data analysis. Students will develop skills in reading and understanding research literature, and will develop expertise in evaluating the validity and reliability of research data. Students will acquire hands-on experience by working in small teams on a research project: designing, collecting data, analyzing the data using Microsoft Excel and reporting their findings and conclusions.
Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
|HRM8130||Human Resources Management
Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
|INFO8060||Computer Skills for Business
Description: This course is based on end-user computer skills for global business managers. The course focuses on students achieving a recommended level of information and communication technologies (ICT) competence to enable effective employability. Students will learn to apply Word processing skills to create properly formatted documents including collaboration tools for working in a globally distributed team. Data analysis and reporting tools in Excel will be utilized to create executive summaries of data used to solve business problems. Students will learn to integrate information between software to create powerful presentations. Online communication tools such as email, shared calendars and social media will be explored.
|MGMT8500||Accounting and Financial Management
Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including cost behaviour, budgeting, the interpretation of financial information and the effective communication of operational and financial strategies.
|MKT8035||Global Markets and Strategies
Description: This course is designed to provide students with an introduction to marketing concepts and terminology. It examines the importance of global marketing within organizations and society in general. Students will study the role of marketing at the local, national and international level, and the major components of the marketing mix for businesses and end consumers. They will learn how to address the basic needs of companies in planning, developing and managing products, distribution channels, promotion and pricing into the global market. Students will be expected to conduct marketing research considering cultural influences, government regulations, and international pressures.
|OPER8340||Global Supply Chain Management
Description: The goal of this course is to familiarize students with the discipline of supply chain management (SCM), which enables firms to better coordinate inbound and outbound information and material flow. In addition, supply chain management impacts customer service activities relevant to logistics, operations and marketing processes. Topics include the relationship between profitability, supplier management, customer service, quality, and productivity; management of incoming supplies and services; managing service capacity and wait times; and finally discussions of internal and external customer service, one of the primary objectives of supply chain management. The course is designed to examine a firm as a complete business, considering the global environment.
|BUS8330||Global Trade Law
Description: This course is an introduction to the basic legal principles of carrying on international business. You will examine the legal implications of international business activities; discuss the legal aspects of intellectual property, competition and antitrust laws, public trade law and legal issues related to E-commerce in international business.
|BUS8350||Global Business Management Capstone
Description: This capstone course requires the student to apply the principles and knowledge obtained in their previous course work to a global marketplace. Students will work in teams and be in competition with other teams in the class. Each team will need to craft and execute a strategy in a globally competitive marketplace.
Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
|ENTR8000||Innovation and Entrepreneurship
Description: This course focuses on strategies for fostering creativity and innovation, and processes for developing entrepreneurial ventures. The scope of the course encompasses new business formation and initiatives within established organizations. Case studies range from small enterprises to large firms. Student teams will apply their entrepreneurial abilities to work through a number of business development challenges.
|MGMT8110||Global Business Perspectives
Description: Students will consider organizations from a global perspective. The impact of being a global entity on individual behaviour, team processes, and organizational processes will be examined. Organizations require managers who understand the evolving nature of the work place, such as virtual teams and social networking replacing committee meetings, emotional intelligence in addition to job-fit, and the competitive opportunities considering cultural understanding. The role of the leader will be a recurring theme. The course will integrate case work and will require the students to integrate material and provide support for their decisions.
|MGMT8300||Introduction to Project Management
Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
Description: This course is designed to introduce students to the historical timeline of the Sustainable Development. Students learn communication, analytical, and critical thinking skills required to utilize green and sustainability language, to be agents of change in not-for-profit, non-governmental organizations, business entrepreneurs, industry, and government. Students analyze change management issues facing organizations transitioning to sustainable business practices. Students learn to communicate and advocate personal and corporate advantages of reducing one's ecological footprint in all sectors while also considering the protocols, financial implications, and international constraints or differences that could impact a corporate sustainability strategy.
|BUS8460||Corporate Social Responsibility and Business Ethics
Description: This course has students build their knowledge of Corporate Social Responsibility (CSR) and business ethics through both theory and practice. Students leave the course fully equipped to step into relevant positions in industry. They will understand the history of CSR and the transformational shift that is currently seeking to further embed CSR standards in organizational practice. They will be equipped with leading innovation theories as well as tools to help organizations shift towards CSR solutions, based on a strong business case.
Description: E-commerce is the buying and selling of goods and services and/or the transfer of funds and data using the internet or a similar electronic network. An e-commerce transaction can take place between two businesses, two consumers, or a business and consumer, i.e. retail e-commerce. Global retail e-commerce sales are expected to reach $27 trillion by 2020. In this course students will learn how to develop an e-commerce strategy, and how to launch an e-commerce business.
|BUS8580||International Business Strategy
Description: This course uses a broad theoretical perspective combined with experiential learning to equip students with the knowledge, attitudes and behaviours needed to effectively participate in the development of overall strategy and operational tactics, and to prepare students to participate in the strategic planning process within a global economy. Adopting a resource based view of the firm, students will be exposed to leading strategic theories and tactics at global, corporate, business units and functional levels. Students will be asked to analyse sources of competitive advantage and profitability using a wide range of approaches to develop a comprehensive SWOT (Strengths Weaknesses Opportunities Threats) analysis and to formulate realistic recommendations. Specific challenges and techniques associated with entry into international markets will be explored, along with the challenges associated with resource allocation.
|LIBS8130||World Geography, Religions and Cultures
Description: This course provide students with the theoretical, methodological, and applied foundations of Cultural Anthropology. It focuses on topics pertaining to similarities and differences among cultures and the impact of various socio-cultural factors on global trade and global operations. Students will develop sensitivity and a critical understanding of the role of human adaptations to similar and shifting environmental conditions through culture, such as strategies of subsistence and management of natural resources, technological advances, migrations and intercultural exchange, social structure and mobility, political institutions and ideologies, family organization and gender roles, ethics and religion, symbols and aesthetic values. As a prerequisite to Intercultural Communication, on occasions, this course will also reference Geert Hofstede's Cultural Dimensions model.
|MGMT8250||Management and Leadership Skills
Description: Organizations are complex and are becoming even more so given the rapid pace of technological change, globalization, and the problems and competitive pressures that these bring. Leaders need to be able to lead and motivate individuals and teams in the organization to bring about continuous improvement, and thereby compete in the global economy. To that end this course will cover fundamental concepts of effective management and leadership in the global economy.
|OPER8030||Business Process Integration and Enterprise Resource Planning Systems
Description: This course will focus on core business processes that are typically used by a multi-national company to procure, manufacture, manage customer orders, and financially track its business functions. Students will gain in-depth understanding of business process integration by utilizing an active learning approach which will include the hands-on use of the SAP ERP (Enterprise Resource Planning) system, focusing on business process integration, which is key to success in business. Students will also utilize ERPsim, a game-based simulation, to learn how to manage companies from end-to-end using the actual SAP ERP in a real-time simulated competitive environment focusing on operations excellence, analytics, and ERP interaction.
|BUS8590||The Business of Social Media
Description: The social web has an impact on organizations of every kind globally, even if they are not actively engaged in social media. Organizations that can capitalize on social media channels and behaviors will be competitive winners. The challenge is to build cohesive strategies that integrate social media into sound business practices. In this course students will gain strategic insight into why organizations should use social media and how to do it effectively and cost-effectively. Students will acquire hands-on experience in using, monitoring and creating social media / Web 2.0 tools such as Facebook, Twitter, YouTube, LinkedIn, blogs, wikis, podcasts, etc. Students will learn how to incorporate social media into an organization's marketing, advertising and communication plans and how to develop a social media strategy.
Description: This course introduces the student to Organization Development theories and their application in an organizational setting. Consideration is given to the psychological, sociological and historical constructs upon which the field is based. Students will learn the foundations for the key theories as well as the practical work of important theorists. Students will also examine how the theories of Organization Development are being applied in organizations to foster change, innovation, and the revitalization of the organization.
|BUS8610||Managing Business Performance
Description: This course uses a broad theoretical framework to introduce students to a variety of classical and new analytical techniques needed to assess the overall health and subsequent competitiveness of any international business organization. The key focus will be on identifying and achieving improved performance levels in an international environment at individual, business process, organization and corporate levels. The challenges and opportunities involved with identifying necessary changes at micro and macro levels, and with designing interventions to implement them effectively, will be explored. Using a systems-based view of the firm, the entire organization will be evaluated using proven analytical models relevant to the performance of a multinational firm, including Nine Forces, Supply Chain Management, McKinsey 7S, Technology Forecasting, and Critical Success Factors. From a practical perspective, students will be exposed to and explore the challenges and difficulties involved with managing the business performance system, particularly in a global context.
Description: This course will provide students with knowledge, tools and techniques that will enable them to improve their written, verbal and non-verbal communication by tailoring them to their target audience. Better intercultural communication will help students be more successful in dealing with intercultural conflict and business negotiations.
|MGMT8260||Business Analytics and Decision Making
Description: Analytics refers to the ways in which organizations use data to gain insights that lead to fact-based management that drive decisions and actions. Managers are currently faced with data that has high volume, variety, and velocity and the interpretation of this data has become an essential skill for business managers. The three major areas of business analytics explored in this course are reporting, visualization and prediction, all of which are key to sound business decisions under uncertainty. Students will utilize current analytics technologies to create reports, scorecards, and dashboards through guided exercises and case studies involving global companies. In addition, the topics of IoT (Internet of Things) and Big Data will also be explored.
|OPER8040||Demand and Customer Relationship Management
Description: Demand Management (DM) and Customer Relationship Management (CRM) complement each other. DM is a business process included in Sales and Operations Planning (S&OP), or Integrated Business Planning (IBP). It involves forecasting, planning and managing the aggregate demand for a company's products and services. On the other hand, CRM focuses on building and maintaining profitable relationships with individual customers.
- Collect, process and interpret data used to support and inform the implementation of global business projects.
- Conduct global business in compliance with relevant national and international law, legislation, policies, and regulations
- Use project management tools to assess the contribution of individuals and diverse teams in relation to their ability to collaborate and complete projects within time and scope
- Analyze the expected implications of potential business decisions on profitability, efficiency, and stakeholder satisfaction to recommend optimal solutions for improving a business.
- Establish and manage relationships with a diversity of stakeholders using leadership skills to support the achievement of global business goals
- Apply the principles of business ethics, corporate social responsibility, and sustainability to global business decisions and operations in support of improving the triple bottom line
- Critically assess a business situation to identify domestic and international opportunities
- Develop, implement and evaluate strategies for personal professional development to enhance work performance and skills
- Apply information technology to enhance work performance skills to support global business operations
- Communicate effectively in domestic and international settings to ensure business is conducted in culturally appropriate manner
- Monitor relevant trends, emerging technologies, and local and global economic, political, and environmental issues to enhance business performance and guide management decisions.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
For a list of the current members, please visit our Program Advisory Committees.
Apply NowInternational students should apply online using the Ontario Colleges.ca International applicant portal. Please note that not all programs are open to international students; check the list of open programs on our International Student Programs web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
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