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Level 1
Course details
Communications for Health Care Management
COMM8270
Health care teams and providers require effective communication skills to ensure a professional level of care. This course will explore strategies and applications for effective internal and external communications that support strategic thinking and foster operational success. An emphasis is placed on practical communication techniques to support employees, patients and communities.
- Hours: 56
- Credits: 4
- Pre-Requisites:
- CoRequisites:
Conestoga 101
CON0101
- Hours: 1
- Credits: 0
- Pre-Requisites:
- CoRequisites:
Procurement and Finances for Healthcare
FIN8380
In this course, the learner will be introduced to the fundamentals of procurement and finances for healthcare. Resource estimation, budget management, and financial accountability will be discussed to inform the learner’s decision-making for healthcare initiatives.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Introduction to Canadian Healthcare System
HEAL8400
This course reviews the structure and operation of the Canadian healthcare system and will focus on concepts related to healthcare funding, delivery, policies, and legislation. Using case studies and practical examples, the learner will navigate the healthcare system and recognize opportunities and challenges for change.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Fundamentals of Project Management for Healthcare
HEAL8410
This course is designed to provide an overview of project management and illustrate how it applies to the coordination, provision, and improvement of care. After reviewing the project life cycle, the learner will appreciate the project manager's role in designing, planning, implementing, monitoring, controlling, and closing healthcare transformation.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Stakeholder Engagement and Collaboration for Healthcare
HEAL8420
Stakeholder Engagement & Collaboration in Healthcare In the course, the learner will be introduced to the needs and interests of different stakeholders in the healthcare system and gain experience using tools and techniques that help to effectively engage them in healthcare projects and produce meaningful change.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Digital Transformation in Healthcare
HEAL8430
This course explores the use of systems in the collection, storage and sharing of healthcare information. Topics include clinical data, confidentiality and privacy, and decision support. Emerging trends in healthcare information management and new technologies will be discussed.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
Healthcare Project Planning
HEAL8440
This class will delve into the techniques needed to estimate, schedule, and allocate resources for healthcare projects. Using case studies, the learner will gain experience using tools like a work breakdown structure and network diagram to create and maintain schedules and budgets.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Level 2
Course details
Capstone Project
HEAL8450
In this final course, the learner will apply the knowledge and skills developed from this program to successfully lead an innovative healthcare project at a team, organization, or system-level from ideation to close.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Leadership & Human Resource Management in Healthcare
LEAD8040
This course will provide the learner with an understanding of human resources and the importance of leadership in healthcare organizations. Topics include working in unionized environments, ethical decision-making, employee engagement, and performance management. Learners will use case studies and practical examples to prepare for work in a healthcare environment.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Implementation and Change Management in Healthcare
MGMT8745
The adoption of change requires buy-in and cooperation. In this course, learners will identify human barriers and facilitators to change in healthcare organizations, assess individual and organizational readiness for change, and develop strategies to promote successful healthcare transformation.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Risk and Issue Management in Healthcare
MGMT8765
The course will build on risk management concepts and processes so learners may identify and analyze risks specific to change in healthcare, develop risk-mitigation strategies, and actualize a risk management plan to protect healthcare projects from issues (e.g., the COVID-19 pandemic) and capitalize on any opportunities (e.g., grants for new diagnostic equipment).
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Healthcare Agile Project Management
MGMT8785
This course will expand learners’ project management toolkit to include other methodologies like agile and scrum for healthcare challenges with undefined or evolving requirements and foster appreciation for tools and techniques that enable a collaborative and multidisciplinary approach to value creation.
- Hours: 28
- Credits: 2
- Pre-Requisites:
- CoRequisites:
Healthcare Quality and Accreditation
QUAL8640
Healthcare organizations are required to meet quality standards. This course will discuss indicators of quality in healthcare environments and equip the learner with the knowledge and skills to support a culture of continuous quality improvement. Emphasis will be placed on process improvement and impact evaluation to promote cost efficiencies.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Health Services Research Methods
RSCH8340
In this course, learners will be introduced to different methods for healthcare research and the unique processes associated each. Learners will also gain experience organizing healthcare data, communicating project findings, and producing related deliverables for different stakeholders.
- Hours: 42
- Credits: 3
- Pre-Requisites:
- CoRequisites:
Program outcomes
- Promote equitable and accessible health services for individuals, families, communities and populations to ensure culturally safe service provision.
- Integrate relevant legislation, continuous quality improvement, and ethical frameworks into decision making, program design, and health service delivery.
- Evaluate the impact of laws, regulations, health policies and perspectives from equity-seeking groups when making decisions to support strategic and operational goals.
- Use data and analytics to make decisions, support operational goals, and set strategic objectives.
- Use leadership strategies and processes to achieve patient safety, enhance healthcare team effectiveness, quality care, and patient experience.
- Optimize resources in complex and changing contexts to contribute to sustainable, financially responsible, and productive healthcare operation.
- Use operational planning and project management strategies and principles to meet continuous quality improvement goals.
- Communicate and collaborate effectively with patients, families, community partners, and members of the healthcare team to support inclusive, culturally safe, and positive healthcare experiences.