Online support services

What online support services can I access?

Online students at Conestoga College enjoy the same level of service as their on-campus counterparts. You can take advantage of traditional student services such as career advising, tutoring and research support. Some services however are specifically designed for you such as our eConestoga learning management system technical support service and learning online resources. You are part of the Conestoga community! How can we help you?

Online student support services

Login help

Logging into your course 

Tech support

At Conestoga, there is a large technical staff available to support you with all your tech needs. Contact us if you need assistance with eConestoga tools, accessing your course for the first time, ensuring your computer meets the technical requirements for online learning, or with any other questions you may have.

  • IT Support
  • 24/7 help center with live chat
  • Document sharing capabilities
  • Electronic journals
  • LMS with full functioning features
Online learning student support

When you register for an online course or program at Conestoga Online, you will automatically have access to Learn Online modules designed to prepare you for online success. The modules include helpful hints and resources in the following areas: 

  • Success Online - Learn about the self-directed learning approaches that will help you to be successful in an online environment.
  • Communication - Learn how to communicate with your instructor and peers to support an effective learning community.
  • Time Management - Learn how to manage your time, interpret and plan your assignments, and use the tools available to get the job done.

Other support services

Prior Learning Assessment and Recognition (PLAR)


Student awards and aid

Student awards and aid