Returning student information

To access your timetable each term and be fully registered, you need to:

1. Pay your fees or complete a payment schedule online through the Student Portal.
   
2. Upload your student ONE Card photo.
   
3. Confirm your invoice by the refund deadline. You have until May 17, 2024 to "opt out" of some optional fees.
   
4. International students: Log in to the International Registration Portal and upload your approval documents.

Timetables are available a few weeks before the start of term. Follow these steps to access your timetable on the Student Portal:

1. Log in to the Student Portal.
   
2. Select the Calendar tab.
   
3. Select My Timetable - Weekly View.
   
4. Under Select Session, select the appropriate session (term).
5. Under Select Week, select the first week of classes.
   
6. Select the Display Timetable button.
   
7. If there is a pop-up blocker enabled, you will need to disable the blocker to view your timetable.
   
8. Areas blocked off in yellow are your scheduled classes. You can also view course delivery modes (in person versus hybrid), along with the time and location of your classes.
   

Course delivery modes

The course delivery modes displayed on the timetable are:               

• In person: classes held in person on a campus/site in a classroom/lab/shop/studio for the course duration
  
  • displayed on timetable in designated time slot with person icon
• Online - Asynchronous: 100% online delivery with no assigned day or time requirements, independent course completion
  
  • displayed on timetable in far right column
    
• Online - Synchronous: 100% online delivery with scheduled day and time course requirements
  
  • displayed on timetable in designated time slot with computer icon
    
• Hybrid: any combination of in person, timetabled on campus, online, and hyflex delivery
  
  • displayed on timetable in designated time slot with person icon
    
  • if asynchronous, displayed on timetable in far-right column
    
  • Hyflex: teacher simultaneously teaches in person and to online learners
    

Beginning April 15, you can make changes to your timetable and courses through the Student Portal, as per your program rules.

• A full-time cohort student is one who has been admitted to and enrolled in a minimum of 70 per cent of the hours, or 66 2/3 per cent of the courses in the current session/level of the program of study.
• Extra course fees will apply for additional courses above the normal course load. Follow your program design and refer to your progress report regularly (Student Portal > My Courses tab > View Progress Report) to ensure you are selecting electives and program options in the appropriate level(s). Re-enrolment in failed or missed courses will result in additional course fees.
  
• Part-time students will be expected to pay for courses at the time of registration.
  
  • Domestic approximate costs:
    • 42-hour course = $340.62
    • 56-hour course = $440.56
  • International approximate costs:
    
    • 42-hour course = $1086.54
      
    • 56-hour course = $1435.12
      
• Students who are on academic probation may have additional restrictions placed on course registration and changes to enrolment. Contact your program coordinator and/or the chair of your program if you have questions.

Changing your academic block

Certain programs allow students to switch academic blocks (or schedules), if there is space available. By switching to another academic block, you are agreeing to completely change your timetable.           

1. Log in to the Student Portal.
2. Select the My Courses tab.
3. Select the *Change Academic Block button.
   
4. View the block schedules. Please note: Blocks will only be displayed if a seat is available.
   
5. Select your preferred academic block.
   
6. Select Change to Block.
   

*If the Change Academic Block button is unavailable and you would like to make a change, submit a Course Change Request Form on the Student Portal under the Services tab > My Forms. Your request will be reviewed for approval. There is no guarantee that a request will be approved. Please note: This option is unavailable to students in School of Business and School of Applied Computer Science & Information Technology programs.

Adding courses / electives

Certain programs allow students to add core courses and electives through the Student Portal.               

1. Log in to the Student Portal.
2. Select the My Courses tab.
3. Select the **Add Course/Choose Elective button (scroll down to view).
4. Select the course in which you wish to register.
   
5. View availability to ensure the course is available and open.
6. Select Add to Cart.
7. Find the course in your cart and select Checkout and Enroll.
   
8. Confirm address. Select Save on bottom of Contact Information page.
   
9. Confirm registration.
   

**If you cannot make a course change through the Add Course/Choose Elective button, please complete the Course Change Request Form in the Student Portal under the Services tab > My Forms.         

Your request will be reviewed for approval. There is no guarantee that a request will be approved.        

Dropping courses

Certain programs allow students to drop courses through the Student Portal.

1. Log in to the Student Portal.
2. Select the My Courses tab.
3. Locate course in course list.
4. Select the ***red X in the toolbar beside the course you wish to drop.
   
5. Confirm the drop.
   

***If the “X” option is greyed out, please complete the Course Change Request Form in the Student Portal under the Services tab > My Forms.         

Your request will be reviewed for approval. There is no guarantee that a request will be approved.        

Checking your Enrollment Form

Check your Enrollment Form on the Student Portal each term under the My Courses tab > View Enrollment Form button. Verify you are enrolled in all appropriate courses and check if you are required to take an elective. 

Checking your progress report

You can track your progress throughout your studies to ensure you have completed all required courses to graduate. Find your progress report on the Student Portal under the My Courses tab > View Progress Report button.         

Students can update their address and Social Insurance Number through the Student Portal.

To make changes to formal information (legal name change and date of birth) in the student record, please complete the Personal Information Change Form (pdf).            

To request a preferred name or preferred gender change, please complete the Student Preferred Name and/or Gender Change Request Form (pdf).          

Forms should be submitted via email to StudentRecords@conestogac.on.ca.

If you need to sign up for one of your General Education (diploma) or interdisciplinary (degree) electives, please review the following links to help you make your selection:

• Degree program electives
  
• Diploma program electives
  

Elective - request for credit transfer

If you have credits from another college or university, you may qualify for an exemption from your elective(s). You must submit your Credit Transfer Request on the Student Portal. Refer to Individual credit transfers for instructions. Due to a high volume of requests, it is highly recommended that requests are submitted as far in advance of the start of the term as possible. Please allow two to three weeks for processing.

If you are applying for an exemption for an elective in the level you are currently entering, you must still attend an elective class until your transfer credit request is processed. If your elective credit transfer is approved and you are enrolled in an elective course that you then wish to drop, you must withdraw yourself from the elective course manually through the Student Portal. If you are unable to drop the course via the Student Portal, email studentrecords@conestogac.on.ca for help.          

If you are not registered in a program and are interested in registering for a course delivered during the day as part of a full-time program, you will be able to do so beginning the first week of classes, pending seat availability. Registration is based on space availability in the course(s) and any prerequisites being met.

Registration for part-time studies (day courses) begins April 29. Students can begin submitting the Part-time Studies Course Registration Form on April 29. Visit Part-time studies registration information for details.

If you are not eligible for the co-op work term, or your plans have changed, please notify your Co-op Advisor immediately.

The Student Guide includes details on important dates, academic policies and procedures, fee information, services, student life and student rights and responsibilities.

Student Accident Insurance information is available at Student Accident Insurance Information.

Please ensure that you check your Conestoga email account and the Student Portal regularly.

Lockers

Visit Lockers for information about locker registration at the Brantford, Cambridge - Fountain Street, Cambridge - Reuter Drive, Kitchener - Doon, Guelph, and Waterloo campuses.          

ONE Card

​Conestoga's ONE Card is the college's identification for students and is designed to keep your life simple by offering an all-in-one solution. Your ONE Card provides identity validation during exams and allows you to use campus services, make off-campus purchases with Condor Cash, access vendor discounts, and ride the Grand River Transit system (with the purchase of a 4-month pass).

All full-time students receive a ONE Card. To receive your card and gain access to your timetable, you must upload your ONE Card student photo. After your photo has been uploaded and approved, you will receive an email confirmation with information about how to pick up your ONE Card on campus. Visit Get your card for instructions on how to upload your photo and how to pick up your ONE Card on campus. To pick up your ONE Card, you must show a government-issued ID such as a passport or Canadian-issued driver’s licence.

For more information about using your ONE Card as a form of payment and where and how you can use your ONE Card, visit Use your card.          

If your ONE Card is lost or stolen, see Replace your card for how to suspend your card and request a replacement.

Grand River Transit Unlimited Term Bus Pass

Students full-time registered at Kitchener-Doon, Waterloo, Cambridge, and Kitchener-Downtown campuses are eligible to purchase a discounted GRT Term Pass to access the Grand River Transit (GRT) transportation system. Passes can be purchased through the ONE Card portal.

Stay up to date on all ONE Card services by visiting ONE Card.          

Parking

For information about parking permit availability and purchasing a permit for the Brantford, Cambridge - Fountain Street, Kitchener - Doon, Residence, Guelph, University Gates or Waterloo campus, go to Parking Services.          

Details regarding OSAP loan information are available at Student Financial Services and OSAP.

Each term, full-time students can submit an award application to be considered for over 400 awards, scholarships, and bursaries. For due dates and eligibility, please visit Awards.          

All course registration is through the McMaster MOSAIC system.

If you have concerns about course registration, please review the enrolment information on McMaster's website.

If you have questions regarding tuition billing/fees, please contact Lindsay Cockburn in the Office of the Registrar at 519-748-5220, ext. 2432 or BSCNenrolment@conestogac.on.ca.

For general help questions, email McMaster at cr_nhelp@mcmaster.ca.

Your courses are billed on a per unit basis. The initial bill you receive each term reflects what McMaster has deemed as the average number of units in which a student will be enrolled. After the course add/drop deadline, McMaster provides Conestoga with updated enrolment information (the actual number of units in which you are currently enrolled). Your invoice may change to reflect an increase or reduction in the number of units. You will receive an email notification when invoice adjustments have been made.          

Please note: if you drop or add any courses after the add/drop deadline, you must notify BSCN to have your invoice adjusted accordingly. The McMaster and Conestoga systems are not linked.

Notice to BSCN OSAP students

Course load and enrolment changes may have an impact on your OSAP funding and/or eligibility. Students in receipt of OSAP must report course load or enrolment changes to Student Financial Services.          

The OSAP deadlines for the current year are below:          

• Full-time application deadline: no later than 60 days before the end of your study period.
• Supporting documentation deadline (e.g. signature and declaration pages, etc.): received no later than 40 days before the end of your study period.
• Review deadline: no later than 40 days before the end of your study period.

Visit the McMaster website for full-time OSAP dates 2023-24, including application and supporting document deadlines. Documentation received after these deadline dates will not be considered and the release of your funding may be stopped.                     

Any questions about your OSAP application can be sent to osap@conestogac.on.ca.

It is your responsibility to check your Conestoga and McMaster student email regularly, as important information is sent to both accounts. In addition, please ensure that you verify your personal information through the Conestoga Student Portal.

To obtain: