Administrative Business Management
- Credential:
- Ontario College Graduate Certificate
- College Code:
- CONS
- School:
- Business
- Program Code:
- 1422
- Accelerated Delivery:
- No
- Campus:
- DO, BR
- Academic Year:
- 2020 / 2021
Notice:
Students in this program are required to bring a mobile device that meets minimum specified requirements.This is an eText program.Learn about our eText initiative.
About the Program
Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strengthen verbal and written communication, and develop expertise in administrative procedures and processes. Graduates of this program will be ready to become integral parts of the leadership team in any business by providing support for the activity of the senior executive group.Program Information
Length: One-year Ontario College Graduate Certificate programDelivery Sequence:
Brantford - September/2020 - Fall | Winter
Doon (Kitchener) - September/2020 - Fall | Winter
Location: Doon (Kitchener) and Brantford
Start: September
First-Year Capacity: 50 - Doon, 35 - Brantford
Admission Requirements
- A two- or three-year diploma or degree from an accredited college or university
- Applicants must have basic computer literacy. Current working knowledge of word processing, spreadsheet and internet browser software in a Windows environment is highly recommended.
Note re: Admission Requirements
- Applicants with transcripts from institutions where the language of instruction is not English must demonstrate English language proficiency with a minimum test score on one of the following language proficiency tests or equivalent scores from another internationally recognized English language test:
- IELTS overall band of 6.5 with no band less than 6.0
- TOEFL iBT 88
- CAEL 70, no sub-test band score less than 60
- PTE Academic 58
- Conestoga English Language Test (CELT) Band 6
- We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. An applicant will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.
Admission Procedures
- Submit proof of Admission Requirements
- Final selection is made following an assessment of the admission Requirements.
Program Requirements
- Students in this program are required to bring a laptop computer that meets minimum specified requirements.
- This is an eText program. Learn about our eText initiative.
Tuition & Fees
Tuition fee details for the 2019-2020 year are listed below. Fees for the next academic year are unavailable at this time. Books and supplies are additional.
Estimated fees based upon the previous academic year (2019 / 2020) for Administrative Business Management - Program # 1422
| Description | Fall 2019 | Winter 2020 |
|---|---|---|
| Technology Enhancement Fee | $135.00 | $135.00 |
| Program Tuition Fee (ACR) | $2407.50 | $2407.50 |
| CSI Health Plan Fee | $295.00 | $0.00 |
| ONE Card Fee | $7.00 | $7.00 |
| eText Fee | $513.00 | $379.00 |
| CSI Legal Protection | $28.00 | $0.00 |
| CSI Brantford U-pass | $50.28 | $50.28 |
| Recreation/Athletics Fee - Brantford | $70.50 | $70.50 |
| CSI Advocacy Fee | $12.50 | $12.50 |
| CSI Event Fee | $40.00 | $40.00 |
| CSI Student Clubs | $3.50 | $3.50 |
| Locker Fee | $5.00 | $5.00 |
| Alumni Services | $5.00 | $5.00 |
| Student Spaces | $10.00 | $10.00 |
| Graduation fee | $15.00 | $15.00 |
| Academic Support Fee | $18.00 | $18.00 |
| CSI Academic Support Fee | $5.00 | $5.00 |
| Health and Wellness Fee | $20.00 | $20.00 |
| CSI Health and Wellness Fee | $10.00 | $10.00 |
| Career Services Fee | $10.00 | $10.00 |
| CSI Career Services Fee | $10.00 | $10.00 |
| Session Total | $3670.28 | $3213.28 |
| Year Total | $6883.56 |
| Description | Fall 2019 | Winter 2020 |
|---|---|---|
| Recreation/Athletics Fee | $70.50 | $70.50 |
| Technology Enhancement Fee | $135.00 | $135.00 |
| Capital Development Fee | $74.83 | $74.83 |
| Program Tuition Fee (ACR) | $2407.50 | $2407.50 |
| CSI Health Plan Fee | $295.00 | $0.00 |
| ONE Card Fee | $7.00 | $7.00 |
| eText Fee | $513.00 | $379.00 |
| CSI Legal Protection | $28.00 | $0.00 |
| CSI Advocacy Fee | $12.50 | $12.50 |
| CSI Event Fee | $40.00 | $40.00 |
| CSI Student Clubs | $3.50 | $3.50 |
| Locker Fee | $5.00 | $5.00 |
| Alumni Services | $5.00 | $5.00 |
| Student Spaces | $10.00 | $10.00 |
| Graduation fee | $15.00 | $15.00 |
| Academic Support Fee | $18.00 | $18.00 |
| CSI Academic Support Fee | $5.00 | $5.00 |
| Health and Wellness Fee | $20.00 | $20.00 |
| CSI Health and Wellness Fee | $10.00 | $10.00 |
| Career Services Fee | $10.00 | $10.00 |
| CSI Career Services Fee | $10.00 | $10.00 |
| Session Total | $3694.83 | $3237.83 |
| Year Total | $6932.66 |
International Fees
Estimated International fees based upon the previous academic year (2019 / 2020) for
Administrative Business Management - Program # 1422
| Description | Fall 2019 | Winter 2020 |
|---|---|---|
| International Program Tuition | $0.00 | $0.00 |
| Technology Enhancement Fee | $135.00 | $135.00 |
| CSI Health Plan Fee | $295.00 | $0.00 |
| ISR | $375.00 | $375.00 |
| International Health Fee | $0.00 | $0.00 |
| ONE Card Fee | $7.00 | $7.00 |
| eText Fee | $513.00 | $379.00 |
| CSI Legal Protection | $28.00 | $0.00 |
| CSI Brantford U-pass | $50.28 | $50.28 |
| CSI International Health Fee | $500.00 | $0.00 |
| Grad. Cert. Program Tuition | $6500.00 | $6500.00 |
| Recreation/Athletics Fee - Brantford | $70.50 | $70.50 |
| CSI Advocacy Fee | $12.50 | $12.50 |
| CSI Event Fee | $40.00 | $40.00 |
| CSI Student Clubs | $3.50 | $3.50 |
| Locker Fee | $5.00 | $5.00 |
| Alumni Services | $5.00 | $5.00 |
| Student Spaces | $10.00 | $10.00 |
| Graduation fee | $15.00 | $15.00 |
| Academic Support Fee | $18.00 | $18.00 |
| CSI Academic Support Fee | $5.00 | $5.00 |
| Health and Wellness Fee | $20.00 | $20.00 |
| CSI Health and Wellness Fee | $10.00 | $10.00 |
| Career Services Fee | $10.00 | $10.00 |
| CSI Career Services Fee | $10.00 | $10.00 |
| Session Total | $8637.78 | $7680.78 |
| Year Total | $16318.56 |
| Description | Fall 2019 | Winter 2020 |
|---|---|---|
| International Program Tuition | $0.00 | $0.00 |
| Recreation/Athletics Fee | $70.50 | $70.50 |
| Technology Enhancement Fee | $135.00 | $135.00 |
| Capital Development Fee | $74.83 | $74.83 |
| CSI Health Plan Fee | $295.00 | $0.00 |
| ISR | $375.00 | $375.00 |
| ONE Card Fee | $7.00 | $7.00 |
| eText Fee | $513.00 | $379.00 |
| CSI Legal Protection | $28.00 | $0.00 |
| CSI International Health Fee | $500.00 | $0.00 |
| Grad. Cert. Program Tuition | $6500.00 | $6500.00 |
| CSI Advocacy Fee | $12.50 | $12.50 |
| CSI Event Fee | $40.00 | $40.00 |
| CSI Student Clubs | $3.50 | $3.50 |
| Locker Fee | $5.00 | $5.00 |
| Alumni Services | $5.00 | $5.00 |
| Student Spaces | $10.00 | $10.00 |
| Graduation fee | $15.00 | $15.00 |
| Academic Support Fee | $18.00 | $18.00 |
| CSI Academic Support Fee | $5.00 | $5.00 |
| Health and Wellness Fee | $20.00 | $20.00 |
| CSI Health and Wellness Fee | $10.00 | $10.00 |
| Career Services Fee | $10.00 | $10.00 |
| CSI Career Services Fee | $10.00 | $10.00 |
| Session Total | $8662.33 | $7705.33 |
| Year Total | $16367.66 |
Financial Assistance
The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.For more information, please visit Financial Services/Awards.
Graduate Opportunities
Combined with 2-3 years experience in an administrative role, graduates of this program will be in a position to work as Executive Assistants to senior management such as CEOs, Presidents, Vice-Presidents, Deans and other senior management members in a wide variety of domestic or international companies, public and private businesses, government offices, colleges and universities, etc. Executive Assistants at this level are an integral part of the strategic planning and management team, providing administrative and analytical support to the executive in a variety of areas.For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Pathways & Credit Transfer
Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)
Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.Learn more about PLAR.
Program Courses
| Course Code | Course Title and Description |
|---|---|
| Level 1 | |
| ADMN8011 | Administrative Management I
Description: The central focus of this course is an office simulation designed for advanced office administrative management. Students will utilize various skills to manage typical office-related documents and activities. They will develop their time management and organizational skills by working independently in the context of a fictitious company around which the simulation is designed. The course tests the students` ability to take ownership and responsibility for the administrative work that is required in an office setting while managing and providing leadership within an administrative team. |
| ADMN8040 | Executive Office Communications
Description: This course introduces the students to various forms of communications in an executive office setting. Students will apply industry standards creating and producing a wide range of documents including resumes and cover letters, business letters, memos, emails, summaries, speaking points, and reports. The students will learn how communications enhance the strategic goals of the executive and the organization. |
| BUS8381 | Leadership and Decision Making
Description: Today more than ever, leaders need to be critical and creative thinkers in order to deal with all aspects of organizational administration. Students will learn how to think creatively and critically in order to apply those skills to their role in the organization. This course will also examine the leader's role in the development and success of teams in the workplace. Students will apply leadership skills by leading and participating in formal business meetings. |
| COMP8170 | Computer Applications and Analytics
Description: This course introduces students to current uses of information technology in a business setting. Students will explore computer hardware and software, computer networks, client management systems, electronic records management systems, and relevant global information resources that can be accessed to enhance decision-making. Issues relating to information management will also be addressed including privacy, confidentiality and security of information. Information technology costs and methods of evaluation and deployment will also be explored. |
| CON0101 | Conestoga 101
Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities. |
| MGMT8300 | Introduction to Project Management
Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute. |
| MGMT8500 | Accounting and Financial Management
Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including budgeting, the interpretation of financial information and the effective communication of operational and financial strategies. |
| Level 2 | |
| ADMN8020 | Administrative Management II
Description: Students in this course will spend 30-40 hours in a workplace observing the administrative processes of an executive or departmental office and complete a comprehensive analysis project. Students will analyze several key administrative areas and prepare a report and presentation outlining efficiencies or potential streamlining of administrative processes. |
| ADMN8030 | Records Management
Description: This course introduces the records lifecycle and establishes a solid basis in records management concepts and techniques. Records inventorying, retention, and destruction scheduling, inactive and vital records management are covered in-depth. Application of records management practices to electronic records are covered. |
| COMP8180 | Database Management
Description: Students will gain experience with a variety of database management software systems that may be used in a business setting. Software features will be explored to create and maintain; tables, queries, forms and reports. |
| HRM8130 | Human Resources Management
Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives. |
| INFO8180 | Business Analytics and Information Systems
Description: Businesses rely on data. It connects all departments from employees to customers, and it drives decisions. This course gives students a practical, software driven approach to business analytics. Using analysis tools like MS-Excel with other data visualization and mining tools, students will learn the landscape of data: the information systems where it is created, how data are verified, governed, analyzed, and made actionable. |
| MGMT8280 | Business Management
Description: This course introduces students to the study and practice of managing with the view to preparing prospective executive and administrative assistants and office managers, to support their middle and senior managers and board members as part of the executive team in a variety of organizations. Managerial functions and roles are explored in many contexts through case studies and simulations as students apply managerial principles and best practices across a wide spectrum of situations. The importance of confidentiality and the adherence to high ethical standards and practices is emphasized to ensure that their managers can meet their unit and organizational goals in accordance with their values and mission. |
| PRLN8090 | Public Relations Theories and Applications
Description: Whether working in a small start-up or large multinational company, Executive Assistants (EAs) play a pivotal role in managing an organization's image and brand across multiple internal and external stakeholders. In this course, students will be introduced to the foundational principles of Public Relations (PR) including media relations, crisis communications, reputation management, community relations, social media and employee communications. Students will develop PR plans based on the R.A.C.E. framework. Additionally, students will demonstrate how their own personal PR plays a significant role in reflecting an organization's brand. Through case studies based on current situations, experiential learning activities and practical assignments, students will deepen their ability to work strategically and broadly while developing critical thinking skills. |
Program Outcomes
- Effectively manage activities typical for an office environment using essential organizational, time management and administrative skills.
- Develop, present and modify business-appropriate professional materials for a variety of administrative purposes using written, spoken, and electronic modes.
- Address typical human resource management issues as they relate to the administrative professional functions supporting an organization's goals and strategic objectives.
- Utilize technology tools for communication, collaboration, information management, data analytics and decision support.
- Establish administrative projects' goals, constraints, deliverables, performance criteria, control needs, and resource requirements in consultation with stakeholders.
- Prepare financial documents specific to business operations using financial concepts and basic budgeting structures to support analysis and decision processes.
- Evaluate management/supervisory styles and implications of various styles for issue resolution and problem solving in the business environment.
- Interact with teams and stakeholders in a professional manner, respecting differences, to ensure a collaborative working environment.
Program Advisory Committees
The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.For a list of the current members, please visit our Program Advisory Committees.
Program Handbook
Apply Now
Domestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228.ONTARIOCOLLEGES.CA
60 Corporate Court
Guelph, Ontario
Canada N1G 5J3
Detailed steps on the application process may help you to apply.
International students should apply online using the Ontario Colleges.ca International applicant portal. Please note that not all programs are open to international students; check the list of open programs on our International Student Programs web page before applying.
Disclaimer
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
| Start Date | Campus | Status** |
|---|---|---|
| SEP, 2020 | Brantford | Open |
| SEP, 2020 | Kitchener - Doon | Open |
Program status for international students
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