Students in this program must bring your own device that meets the minimum required specifications.
This is an eText program. Learn about eTexts at Conestoga.
Program description - September 2022
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.
Tuition & fees
Tuition and fees are currently unavailable; please check back at a later time. For terms starting after May 2022, details will not be available until spring 2022.
Canadian fee details
Returning student tuition & fees
Awards & scholarships
Student Financial Services awarded more than 400 awards, scholarships and bursaries last year.
Delivery sequence - September 2022 - Kitchener – Downtown